Honda Pilot Complaints

9,418 consumer complaints on file.

#10439917December 14, 2011
EXTERIOR LIGHTING
THE RIGHT REAR TAILLIGHT HAS FALLEN APART INTERNALLY. THERE IS A CLEAR "HALF-DOME" OVER THE BULB ON THE BRAKE LIGHT PORTION, INSIDE THE TAILLIGHT UNIT THAT HAS FALLEN OFF AND NOW IS LOOSE INSIDE THE UNIT ITSELF. IT APPEARS THAT IT IS A "SNAP-ON" INSTALLATION WHEN THE UNIT IS ASSEMBLED. THERE IS NO-WAY TO FIX THIS WITHOUT DESTROYING THE SEALED UNIT. DEALER WANTS $150 FOR A REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439989December 14, 2011
POWER TRAIN
WE WENT TO CAMPING TRIP AND HEARD SOME GRINDING SOUND WHILE I WAS DRIVING THIS VEHICLE VERY LOW SPEED IN CAMPING GROUND. IT HAS LESS THAN 50K AT THAT TIME. THEN FELT SHUDDER WHILE I WAS PRESSING GAS PEDAL LIGHTLY TO SPEED UP. I THOUGHT IT WAS CAUSED BY BUMPY CAMP SITE ROAD BUT IT HAPPENED AGAIN ON MY ROUTINE COMMUTE ROAD WHICH I KNEW WELL THERE'S NO BUMPY ROAD CONDITION. MOST OF TIME, IT HAPPENS BETWEEN 35 AND 40 MPH OR SHIFT GEAR FROM 4TH TO O.D. NOW IT HAS APPX 63000 MILES ON IT AND HONDA AMERICA DENIED OR NOT ACKNOWLEDGE THIS PROBLEM AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439769December 13, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 87 MPH, THE VEHICLE SUDDENLY STALLED AFTER EXHIBITING A LOUD POPPING NOISE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE ELECTRICAL SYSTEM BUT THEY COULD NOT CONFIRM THAT IT WAS THE ACTUAL CAUSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 9,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439382December 12, 2011
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT NOTICED THAT THE VEHICLE WOULD HESITATE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR DIAGNOSTICS BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 01/25//12 *BF THE CONSUMER STATED THE VEHICLE WAS RUNNING ROUGH IN ECO MODE AND UNDER ACCELERATION THERE WAS A DELAY F ABOUT ONE SECOND WHEN DRIVEN 45- 55 MPH. UPDATED 01/30/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439033December 8, 2011
POWER TRAIN, ELECTRICAL SYSTEM
I INADVERTENTLY TURNED THE IGNITION SWITCH OFF WITH THE TRANSMISSION STILL IN DRIVE, AND I WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. I THEN EXITED THE CAR. THE CAR STARTED TO ROLL BACKWARD AS I WAS PASSING BEHIND IT, SO I HAD TO UNLOCK THE DOOR AND CLIMB BACK INTO THE MOVING VEHICLE AND APPLY THE BRAKE. THIS SAME FAILURE WARRANTED RECALLS FOR 2003 ACCORDS, CIVICS, AND ELEMENTS, BUT SO FAR NOT FOR PILOTS. I WONDER IF THE INTERLOCK MECHANISM IS COMMON AMONG ALL THESE DIFFERENT MODELS, AND IF SO, WHY HONDA WASN'T REQUIRED TO ISSUE A RECALL FOR THE PILOT, ALSO? THE DESIGNS MUST BE VERY SIMILAR FOR SO MANY MODELS TO BE EXPERIENCING THE SAME FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438542December 5, 2011
SEATS
DRIVER HEATED SEAT STARTED ACTING UP A COUPLE YEARS AGO. IT WOULD WORK IN SPURTS AND THEN NOT AT ALL. BROUGHT THIS TO ATTENTION OF MY HONDA DEALER, WHO COULD NOT FIND A PROBLEM. I AM UNSURE OF EXACT DATE OR MILEAGE SINCE I TOOK THEM AT THEIR WORD. AT THIS POINT IN 2011 THE SEAT NOW HAS ONE SEARING HOT SPOT, WHEN IT WORKS, AND EMITS A BURNING ODOR. THE HOT SPOT IS SEARING HOT AND WILL LITERALLY LEAVE A RED BURN MARK ON YOUR THIGH. IT IS OBVIOUSLY A DEFECTIVE HEATING ELEMENT WITH A SHORT AND I CONSIDER A LIVE ELECTRICAL SHORT A SAFETY AND LIABILITY ISSUE. I AM REPORTING THIS AS A FIRE SINCE THEIR IS A BURNING AND SMOKE ODOR . I HAVE MADE AN APPOINTMENT WITH HONDA ECONOMY SUPERSTORE, HIXSON TN AND WILL UPDATE MY COMPLAINT ACCORDINGLY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10438614December 5, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THE REAR VIEW MIRROR BUILT IN CAMERA WAS DEFECTIVE. THE CAMERA WAS MISLEADING AND INDICATED THAT THE OBJECTS APPEARED FARTHER AWAY, BUT THEY WERE ACTUALLY VERY CLOSE. THE CONTACT WAS ABLE TO AVOID CRASHING INTO A VEHICLE. THE DEALER ADVISED THAT THE CAMERA COULD BE REMOVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,409.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438388December 1, 2011
POWER TRAIN
TRANSMISSION SHUTTERS AT APPROX 30 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436813November 22, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
NOTICED VEHICLE LEFT A LARGE PUDDLE IN THE DRIVEWAY. CHECKED UNDER HOOD AND IT APPEARED SOMETHING HAD LEAKED/SPRAYED IN THE ENGINE COMPARTMENT TOWARDS THE PASSENGERS SIDE. TOOK TO MECHANIC. DIAGNOSIS OF PROBLEM (PARAPHRASED AS BEST AS I CAN RECALL)- TRANSMISSION COOLING PART FAILED AND LEAKED INTO RADIATOR CAUSING TRANS FLUID AND ANTIFREEZE TO MIX, FLOW THROUGH ENGINE AND SPRAY OUT. MECHANIC STATED IT'S SOMETHING HE DOESN'T SEE OFTEN AND IT'S A MAJOR REPAIR (THINK 1K). A QUICK SEARCH OF THE INTERNET SHOWS THIS IS AN ISSUE WITH 05 HONDA PILOTS AND THAT HONDA IS NOT TAKING RESPONSIBILITY FOR IT. THIS IS OBVIOUSLY A DESIGN FLAW OR DEFECT AND THEY ARE DOING NOTHING. HOPEFULLY THE PROBLEM WAS CAUGHT/ADDRESSED IN TIME TO REPAIR WITHOUT HAVING CAUSED ADDITIONAL MAJOR DAMAGE TO MY ENGINE. UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436814November 22, 2011
CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT
MY CHILD'S RADIAN 80SL SUPER-LATCH COMES LOOSE EVEN ON SHORT CAR RIDES. ONCE THE BELT IS TIGHTENED DOWN IT COMES LOOSE WITH NORMAL DRIVING. THE CAR SEAT IS INSTALLED CORRECTLY AND IS INSTALLED TIGHTLY. ALSO, I CAN PUT PRESSURE ON THE TILT-LOCK MECHANISM WITH ONE FINGER AND IT COMES COMPLETELY LOOSE. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=PILOT, MODEL=HONDA). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436607November 21, 2011
SEATS
THE DRIVER SIDE SEAT SPLIT IN SEVERAL PLACES AND WHEN WE TOOK IT TO BE REPAIRED THE SPECIALIST NOTED THAT THE HEATING ELEMENT HAD SCORCHED THE SEAT IN SEVERAL PLACES AND WAS IN DANGER OF CATCHING ON FIRE. WHOLE ELEMENT HAD TO BE REPAIRED AND SEAT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436311November 18, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THE REAR WINDOW ON THE HATCH EXPLODED AS SHE ENTERED THE VEHICLE. THE EXPLODING GLASS CAUSED THE CONTACT TO SUSTAIN CUTS AND LACERATIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW WAS REPAIRED, BUT THE DEALER STATED THERE WAS NOTHING ELSE THAT COULD BE DONE TO MAKE SURE THE WINDOW DID NOT EXPLODE AGAIN. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THIS WAS A SITUATION FOR THE DEALER TO HANDLE. THE CONTACT WAS CONCERNED ABOUT THE MANUFACTURES DEFECT AND SAFETY ISSUE. THE CURRENT MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10436132November 16, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING 35 MPH, THE HEADLIGHTS SUDDENLY FAILED WITHOUT WARNING. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 160,239.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435514November 14, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE CRUISE CONTROL WAS SET AT 60 MPH. WHEN THE CONTACT DEPRESSED THE BRAKE TO DEACTIVATE THE CRUISE CONTROL, THE VEHICLE SUDDENLY ACCELERATED TO 80 MPH. THE CANCEL BUTTON WAS ALSO DEPRESSED, BUT VEHICLE CONTINUED TO ACCELERATE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY WOULD RETURN THE CONTACT'S CALL AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 1,175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435355November 12, 2011
POWER TRAIN
AT ABOUT 80,0000 MILES ON MY PILOT A VIBRATION AND NOISE WHILE TRAVELING AT A STEADY SPEED ANYWHERE BETWEEN 30 - 50 MILES PER HOUR. THE DEALER SAYS THAT IT COULD BE A PROBLEM WITH THE TORQUE CONVERTER BUT HE IS NOT SURE. AT TIMES THE SOUND IS FAINT AND OFTEN TIMES IT IS QUITE LOUD. THE DEALER IS QUOTING AROUND $4000 TO FIX IT. WHEN I ALSO RESEARCHED ON THE INTERNET, I FOUND QUITE A FEW PEOPLE WITH THE SAME COMPLAINT. I AGREE THAT HONDA NEEDS TO ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435184November 10, 2011
STRUCTURE
MY VEHICLE IS LEAKING WATER TO THE INTERIOR, LIKE A NUMBER OF OTHER HONDA OWNERS. HONDA IS NOT DOING ANYTHING ABOUT IT...AND IT WILL EVENTUALLY LEAD TO ELECTRICAL FAILURE BECAUSE OF MOISTURE ON CRITICAL ELECTRICAL PARTS IN THE STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434237November 4, 2011
POWER TRAIN
THE TRANSMISSION INITIALLY STARTED TO SHUDDER WHEN THE VEHICLE OPERATED WITHIN THE 40-60 MPH ZONE. NOW THE SHUDDER SEEMS TO OCCUR IN THE RANGE OF 30 TO 60 MPH. THE TRANSMISSION IS ALSO ERRATICALLY SHIFTING UP AND DOWN WITHIN THE DRIVE RANGE CAUSING FOR UNEVEN PERFORMANCE. I NOW OPERATE THE VEHICLE WHILE DRIVING ON CITY STREETS IN THE "D3" GEAR. ALTHOUGH IT WASTES GAS, THE CAR OPERATES SMOOTHER AND DOES NOT HAVE THE SHUDDERING THAT WAS BEING EXPERIENCE WHILE IN THE "D" GEAR. GIVEN AN EMERGENCY SITUATION, I BOUGHT THE CAR FROM A FAMILY MEMBER. OTHERWISE, I WOULD HAVE HAD TIME TO RESEARCH THE CAR AND WOULD HAVE FOUND THAT THE TRANSMISSION IS A VERY SERIOUS FAILURE ON THIS VEHICLE. IT IS IN FACT A LATENT DEFECT THAT HAS OCCURRED WITH CONTINUED REGULARITY. GIVEN THE HISTORY OF THIS ISSUE, AND THE WAY HONDA HAS RESPONDED, I WILL NOT BE LOOKING AT HONDA WHEN I BUY A NEW CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434078November 3, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE DOOR HANDLES HAD SHARP METAL PAINT CHIPS THAT FRACTURED, CAUSING THE METAL TO PENETRATE UNDER THE FINGER NAILS OF ANYONE OPENING OR EXITING THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DOOR HANDLES ON ALL FOUR OF THE DOORS. THE DEALER PAID HALF OF THE EXPENSES AND THE CONTACT PAID THE REMAINING BALANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO INFORMED THE DEALER TO PERFORM THE REPAIRS AT A DISCOUNTED PRICE AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433937November 2, 2011
POWER TRAIN
TRANSMISSION GOING BAD. DEALER SAYS IT IS A BAD TORQUE CONVERTER AND COULD BE A SAFETY ISSUE IF IT LOCKS UP WHILE MOVING. IT APPEARS THAT THERE ARE A LOT OF THESE ISSUES WITH THE HONDA PILOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433074October 27, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
HAVING DIFFICULTIES PUTING CAR INTO GEAR FROM PARK TO DRIVE ESPECIALLY IF VEHICLE IS ON A HILL. VARIOUS FRIENDS WHO HAVE THE SAME CAR HAVE THE SAME ISSUE. ONE FRIEND HAD TO REPLACE TRANSMISSION WHEN IT FAILED ON THE HIGHWAY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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