Honda Pilot Complaints

9,418 consumer complaints on file.

#10609008July 8, 2014
AIR BAGS
ON 06/28/2014 THE FRONT PASSENGER AIRBAG SENSOR INDICATED THAT THE AIRBAG IS OFF WHEN A PASSENGER IS SEATED IN THE SEAT. MY 12 YR OLD SON (114 LBS.) WAS THE PASSENGER AT THE TIME OF FAILURE.WE HAVE DOCUMENTED/PHOTOGRAPHED THE AIRBAG LIGHT INITIATING A SENSOR AS BEING OFF WHILE THE SEAT HAS AN OCCUPANT AND WHILE THE VEHICLE IS BEING DRIVEN. THIS CONSTITUTES A SIGNIFICANT PUBLIC SAFETY HAZARD FOR ALL FRONT SEAT PASSENGERS OF 2013 HONDA PILOT VEHICLES AND ANY OTHER HONDA PRODUCT THAT USES THIS SAME SENSOR.FINDLAY HONDA, 7494 W AZURE DR, LAS VEGAS, NV 89130 , 702-982-4200. FINDLAY SERVICE HAS INSPECTED THE VEHICLE ON 06/30/2014, THEY ADVISED THAT THEY HAD RESET THE "CIRCUITS" TO THE AIRBAGS AND THAT THE VEHICLE WAS READY TO DRIVE. OUR 2013 HONDA PILOT MANUAL INDICATES THIS SENSOR WILL TURN OFF AIRBAGS IF PASSENGER IS LESS THAN 65 LBS. MY SON IS 114 LBS. WHEN THE AIRBAG DISARMED. WE PICKED IT UP LATE ON 06/30/2014 AND DISCOVERED THE SAME ISSUE AND LEFT IT AT THE DEALER SERVICE AGAIN FOR REVIEW TODAY, 07/01/2014.I BROUGHT MY SON IN WITH ME TO FINDLAY DEALERSHIP SERVICE THIS MORNING TO REPLICATE THE ISSUE IN FRONT OF FINDLAY DEALER TWO AUTO TECHS AND SERVICE EMPLOYEE. THE FAILURE OCCURRED AGAIN WITH MY SON IN THE SEAT AGAIN.I WAS JUST ADVISED BY FINDLAY HONDA SERVICE REP, DOUG GRANT ON JULY 2, 2014 THAT HIS TECHS CHECKED WITH HONDA CORPORATE WHO STATED " ANYONE UNDER 150 LBS., SEATED IN THE FRONT PASSENGER SEAT MAY DISABLE THE SENSOR WHICH WILL DISABLE THE FRONT PASSENGER SEAT AIRBAG FROM DEPLOYING DURING A CRASH.PLEASE INVESTIGATE AS THIS IS A HUGE VEHICLE SAFETY ISSUE. WE DO NOT WANT TO ACCCEPT THIS VEHICLE BACK TO USE AS THIS IS A UNKNOWN AND UNDOCUMENTED DISCREPANCY WITH HONDA AND ITS SERVICE AND PARTS SECTION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609102July 8, 2014
SEATS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN THE DRIVER SIDE HEATED SEAT IS TURNED ON THE SEAT GETS SO HOT THAT IT LITERALLY BURNS THE SKIN ON ANYONE SITTING IN THE SEAT. IT HAPPENS ON BOTH LOW OR HIGH SETTING. THE SEAT THEN BEGINS TO EMIT SMOKE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609111July 8, 2014
SEATS
HUSBAND PARKED CAR LEANED FORWARD TO GET WIFI OFF DASH AND LEFT FRONT OF DRIVER SEAT DETACHED FROM THE ADJUSTER. SEAT NOW LEANS TO FRONT LEFT AND ROCKS AROUND. UPDATED 2/27/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608297July 5, 2014
ENGINE, SERVICE BRAKES, FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
THE CHECK ENGINE LIGHT AND VTM4 LIGHT COME ON AFTER OVER AN HOUR OF DRIVING. SOMETIMES THE WHOLE INSIDE OF THE CAR SMELLS HAS WHILE DRIVING AND THE FUEL CONSUMPTION IS NOT EFFICIENT. IN ADDITION WHEN THE CAR SITS IN THE GARAGE FOR A FEW DAYS, MAYBE 2-3, AND I START DRIVING, THE WHEELS MAKE SOME DEEP BRUSHING NOISE. THIS GETS WORST WHEN I BRAKE. SOMETIMES IT SMELLS LIKE SOMETHING IS BURNING UNDER THE HOOD OR AROUND THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608242July 4, 2014
POWER TRAIN
I HAVE BEEN HAVING PROBLEMS WITH MY TRANSMISSION SINCE I FINANCED IT IN 2009. I WAS DRIVING AND THE D WOULD CONSTANTLY FLASH. I TOOK IT BACK TO THE DEALERSHIP AND THEY INFORMED ME THEY PUT TO MUCH FLUID IN THE TRANSMISSION. A FEW MONTHS BACK I STARTED HEARING FUNNY NOISES AND WHEN I GO TO MAKE A U-TURN THE STEERING WHEEL WILL BECOME LOCKED AND IT WILL BE HARD TO TURN THE WHEEL BACK. I THOUGHT I DIDN'T HAVE ENOUGH POWER STEERING FLUID BUT ONCE IT WAS CHECKED EVERYTHING WAS FULL. TWO DAYS AGO I AM DRIVING MY CAR AND GO TO TURN AND THE CAR WOULDN'T MOVE WITH THE GEAR IN DRIVE. I HAD TO CUT IT OFF AND BACK ON THEN IT MOVED AND KEPT STOPPING UNTIL I WAS ABLE TO PARK IT. ONCE I WENT TO GO PARK IT I PUT THE GEAR IN REVERSE AND THE CAR WENT FORWARD NOW IT DON'T MOVE IN ANY GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608008July 3, 2014
SERVICE BRAKES
THE BRAKES STARTED TO VIBRATE WHEN APPLIED. THIS HAPPENED WITH ONLY 16000 MILES. IT WAS VERY FRIGHTENING TO MY WIFE. NOW THE CAR HAS 35000 MILES AND THE BRAKES ARE BAD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607580July 1, 2014
SERVICE BRAKES
WHEN I PURCHASED THE VEHICLE NEW IN MAY 2012, THERE WAS A SEVERE 'PULSING' VIBRATION WHEN BRAKING FROM SPEEDS > 60MPH. I TOOK THE VEHICLE BACK TO THE DEALER, THEY SAID THIS WAS BECAUSE IT SAT ON THE LOT WITHOUT BEING MOVED, AND 'MACHINED' THE RUST OFF THE ROTORS, WHICH SEEMED TO HAVE FIXED THE PROBLEM. NOW THE PROBLEM HAS REAPPEARED AT APPROXIMATELY 35000-40000 MILES. AGAIN THE DEALER SAYS IT IS A PROBLEM WITH THE REAR ROTORS, AND THEY NEED TO BE RESURFACED AND THE BRAKE PADS REPLACED. I OWNED A 2004 PILOT AND NEVER EXPERIENCED THIS PROBLEM WITH IT IN THE 100,000 MILES I DROVE IT. MY DRIVING HABITS HAVE NOT CHANGED. THERE SEEMS TO BE SOME SORT OF PROBLEM WITH THE BRAKE ROTORS ON THIS MODEL - BRAKING DISTANCE IS LONGER THAN MY PRIOR MODEL AND THE VIBRATION/PULSING IS SIGNIFICANT ENOUGH TO CAUSE A CONCERN FOR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607094June 30, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE ENGINE AND NOTICED THAT THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE KEY FAILED TO TURN IN THE IGNITION ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607195June 30, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE FIRST INCIDENT HAPPENED WHILE TURNING, CAR CAME TO A STOP, JERKED THE WHEEL ALMOST HITTING ANOTHER CAR; ALL WITHOUT WARNING. A CHILD PASSENGER WAS IN THE BACK SEAT AND WAS THROWN FORWARD HITTING HER HEAD ON THE PASSENGER FRONT SEAT AND SEAT BELT LOCKED CAUSING HER TO HAVE A SEAT BELT BRUISE. VSA (LIGHT), THE VSA ACTIVATION LIGHT (TRIANGLE WITH EXCLAMATION INSIDE) WERE BOTH ILLUMINATED. SUV WAS TAKEN TO LOCAL DEALERSHIP TO PERFORM THE RECALL WORK. TWO WEEKS LATER, SAME THING BUT THIS TIME I WAS GOING ABOUT 55MPH ON HIGHWAY, SUV CAME TO ALMOST A COMPLETE STOP WITHIN A SHORT DISTANCE. GRINDING FEELING AND WITH THE VSA INDICATOR LIGHTS ON. ALMOST HIT SOMEONE WHEN THE WHEEL JERKED AND CAUSED ME TO GO INTO THE RIGHT LANE AND ALMOST HITTING SOMEONE, KIDS WERE IN THE SUV ONE IN THE PASSENGER SIDE FRONT AND THE OTHER IN BACK SAME SIDE. SEAT BELT ONCE AGAIN LEFT A BRUISE ON THEIR CHEST AND CAUSED THE FRONT PASSENGER TO HAVE STRAINED HIS NECK. THIS IS A VEHICLE THAT CAUSE GREAT CONCERN. I AM NOW AFRAID TO ALLOW MY SON TO DRIVE THIS VEHICLE WITH THIS PROBLEM CONTINUING. THE DEALERSHIP HAS SAID THAT THEY HAVE PERFORMED THE RECALL BULLETIN AND I WILL NEED TO FIX THIS ON MY OWN. THIS IS NOT SATISFACTORY AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10607199June 30, 2014
AIR BAGS, SEATS, ELECTRICAL SYSTEM
WE WERE ON ANOTHER SUMMER TRIP AND THE AIRBAG WARNING LIGHT CAME ON. THIS IS THE BIG RED LIGHT TO THE FAR LEFT OF THE PANEL. CALLING HONDA IN FRANKLIN TN THEY HAD NO IDEA WHAT COULD HAPPEN WHILE CONTINUING TO DRIVE THE VEHICLE. CALLING ANOTHER DEALERSHIP THEY ASSURED ME THAT IT WAS MOST LIKELY A SENSOR AND THE AIRBAGS WOULD SIMPLY NOT DEPLOY. HONDA AS RECALLS NOW FOR BAD AIRBAGS. 1- OUR 2004 DOES NOT FALL INTO THE RECALL PERIOD 2 - HONDA SHOULD PAY FOR ANY ISSUE RELATED TO BAD AIRBAG TECHNOLOGY REGARDLESS OF HOW OLD THE CAR IS, JUST LIKE THEY DO WITH SEAT BELTS. IF WE WOULD HAVE BEEN IN A WRECK DURING THE TIME THAT LIGHT WAS ON, THE AIRBAG WOULD NOT HAVE DEPLOYED. 3- ANY PART OF THE AIRBAG/SENSOR/ SEATBELT SYSTEM SHOULD NOT BE MERELY COVERED UNDER A LIMITED WARRANTY. IT SHOULD BE COVERED FOR THE LIFE OF THE CAR. THIS IS A SAFETY ISSUE. IF THEY CANNOT STAND BEHIND THE SAFETY OF THE CAR THEY NEED TO GET OUT OF THE BUSINESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605699June 24, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LEFT WORK AT NIGHT. LOW-BEAMS PARTIALLY FAILED, BUT I DIDN'T NOTICE UNTIL I WAS GOING 55 MPH ON THE HIGHWAY. HAD TO USE BRIGHTS, AND GO TO A GAS STATION. VEHICLE HAD TO BE TOWED, AND CHECKED BY DEALER. DEALER SAID USING 3RD PARTY HEADLIGHT BULBS WAS THE CAUSE. OF INTEREST, THE CAR ALREADY HAD THE LOW-BEAM FAILURE RECALL FIXED. LOOKS LIKE THIS IS STILL AN ISSUE AFTER THE RECALL, AND USING HONDA OEM BULBS IS THE ONLY SAFE WAY TO GO. 3RD PARTY BULBS WERE PURCHASED FROM ADVANCE AUTO PARTS, AND I'M UNSURE OF THE BRAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605730June 24, 2014
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE MAKING A 3 POINT TURN IN A DRIVEWAY IN ORDER TO PARALLEL PARK ON THE STREET MY 2011 HONDA PILOT ACCELERATED AT A HIGH RATE OF SPEED AND HIT A PARKED CAR. MY 2011 HONDA PILOT CONTINUED OUT OF CONTROL HIT A CURB AND ALMOST HIT A CHAIN LINK FENCE WHICH WOULD HAVE CAUSED ME TO TRAVEL INTO A BUSY FOUR LANE ROAD. MY 2011 HONDA PILOT STOPPED BY PRESSING BOTH FEET ON THE BRAKE. FIVE HOURS LATER MY BATTERY WAS DEAD. I HAD AAA ROADSIDE SERVICE REPLACE IT. I TOOK MY 2011 HONDA PILOT TO THE DEALERSHIP TODAY WHERE THE SERVICE REP AGREED THAT THERE HAVE BEEN ACCELERATION PROBLEMS WITH THE HONDA PILOT. HE HAD ME GO TO A BODY SHOP NEXT DOOR WHERE THE REP TOLD ME HE WOULD ONLY WORK ON THE BODY PROBLEMS. HE ADVISED ME TO GO BACK TO HONDA BECAUSE I WANTED TO KNOW WHAT MAY HAVE HAPPENED AND TO BE SURE MY CAR WAS SAFE TO DRIVE. WHEN I WENT BACK TO HONDA THE SAME REP TOLD ME HE DID NOT TELL ME THAT HONDA HAD ANY ACCELERATION PROBLEMS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10605121June 23, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE DRIVING APPROXIMATELY 70 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE AIR BAG INDICATOR WOULD ILLUMINATE AT ANY GIVEN TIME WHEN AN OCCUPANT'S WEIGHT SHIFTED FROM THE SEAT OR WHEN LEANING AGAINST THE ARM REST. THE CONTACT WAS INFORMED THAT THE AIR BAG WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605333June 23, 2014
STRUCTURE:BODY
VEHICLE IS VIBRATING AT HIGH SPEEDS (70...75 MPH). AFTER NUMEROUS ATTEMPTS AT THE DEALERSHIP TO CORRECT VIBRATION PROBLEMS WHEN RUNNING AT HIGHWAY SPEEDS, ONLY TO HAVE NO CORRECTION DONE AT ALL, I HAVE DECIDED TO WRITE TO YOU ABOUT THIS ISSUE. HONDA WILL ACKNOWLEDGE THERE IS A VIBRATION PROBLEM AT HIGHWAY SPEEDS BUT DO NOT HAVE A CORRECTION FOR IT, OTHER THAN CHARGE THE CUSTOMERS A NEW SET OF TIRES ON A CONSTANT BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605419June 23, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
THE VEHICLE STABILITY ASSIST SYSTEM MAY UNEXPECTEDLY APPLY THE BRAKES, CAUSING THE VEHICLE TO SLOW WITHOUT WARNING AT HIGHWAY SPEEDS. VSA CONTROL MODULE MAY HAVE BEEN DAMAGED AND RECALLED IN OTHER HONDA PILOT YEARS. THIS MALFUNCTION CAN CAUSE INTERMITTENT MINOR APPLICATION OF THE BRAKES OR IF THE DRIVER WERE TO APPLY THE BRAKES WHILE THE VSA IS MALFUNCTIONING, THE VEHICLE MAY COME TO AN ABRUPT STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605420June 23, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THE VEHICLE STABILITY ASSIST SYSTEM MAY UNEXPECTEDLY APPLY THE BRAKES, CAUSING THE VEHICLE TO SLOW WITHOUT WARNING AT HIGHWAY SPEEDS. VSA CONTROL MODULE MAY HAVE BEEN DAMAGED AND RECALLED IN OTHER HONDA PILOT YEARS. THIS MALFUNCTION CAN CAUSE INTERMITTENT MINOR APPLICATION OF THE BRAKES OR IF THE DRIVER WERE TO APPLY THE BRAKES WHILE THE VSA IS MALFUNCTIONING, THE VEHICLE MAY COME TO AN ABRUPT STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605465June 23, 2014
ELECTRICAL SYSTEM
WE STARTED TO HAVE TROUBLE INSERTING THE KEY IN THE IGNITION. TODAY THE KEY WOULDN'T EVEN GO IN AFTER MANY ATTEMPTS WIGGLING IT. AFTER TWENTY MINUTES TRYING HAD TO LEAVE CAR BEHIND. NOW I'M WITHOUT A CAR AND SEARCHING FOR RECALLS NOTICED THAT ALTHOUGH THERE IS NONE FOR THIS PROBLEM IT IS A HUGE PROBLEM WITH OTHER PILOT OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604579June 19, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
ON 06/15/2014, AROUND 6:00PM, WHILE APPROACHING A CURVE AT APPROX 30 MPH LIGHTLY APPLIED BRAKES. BRAKES LOCKED UP AND VSA LIGHT CAME ON. HAD THE CAR CHECKED BY DEALERSHIP AND TOLD ME THE PROBLEM IS THE SENSOR OF VSA, IT HAPPENS MOR AND MORE OFTEN FOR LAST COUPLE OF MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604414June 18, 2014
POWER TRAIN, SERVICE BRAKES, ENGINE
I WAS STOPPED IN A DRIVE THRU WITH MY FOOT ON THE BRAKE AND 2 VEHICLES IN FRONT OF ME. SUDDENLY ,WHILE MY FOOT WAS STILL ON THE BRAKE, MY TRUCK LUNGED FORWARD HITTING THE TRUCK IN FRONT ON ME AND FORCING THAT TRUCK TO HIT THE TRUCK IN FRONT OF THEM. BUT IT DIDN'T END THERE. WHEN MY TRUCK ORIGINALLY LUNGED, THE ENGINE REVVED AND AFTER HITTING THE TRUCK IN FRONT OF ME, MY TRUCK ENGINE CONTINUED TO REV UP AND DOWN AND MY TRUCK CONTINUED TO BOUNCE OFF AND ON THE TRUCK IN FRONT OF ME. AFTER THE INITIAL IMPACT I PLACED BOTH FEET ON THE BRAKE AND WAS PUSHING AS HARD AS I COULD TRYING TO MAKE MY TRUCK STOP. I WAS PRACTICALLY STANDING ON THE BRAKES, BUT I HAD NO CONTROL. THE REVVING AND BOUNCING OFF AND ON THE TRUCK IN FRONT OF ME WENT ON FOR SEVERAL SECONDS. FINALLY, MY LEGS GOT TIRED FROM PUSHING SO HARD ON THE BRAKES I JUST TOOK THEM OFF AND THE TRUCK JUST STOPPED MOVING AND ENGINE STOPPED REVVING. WHEN ALL OF THIS WAS HAPPENING, MY SENSORS NEVER WENT OFF. ALTHOUGH WHEN MY TRUCK CAME TO A STOP , I PUT IT IN PARK AND GOT OUT TO SEE IF THE PERSON IN FRONT OF ME WAS OK. I NOTICED THAT I WAS WITHIN 2 INCHES OF HER BUMPER AND WHEN I GOT BACK IN MY TRUCK, THE SENSOR WAS ONLY BEEPING. I CONTACTED AMERICAN HONDA WHO ADVISED ME TO TAKE IT TO HONDA OF BOWIE, WHERE I PURCHASED THE VEHICLE. I WAS TOLD THAT AN INSPECTOR FROM AMERICAN HONDA AND THE SERVICE MANAGER FROM HONDA OF BOWIE WOULD INSPECT THE TRUCK THOROUGHLY. AFTER DOING SO, THEY INFORMED MY HUSBAND THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THERE WAS NOTHING THEY COULD DO. I FEEL THERE IS A SAFETY ISSUE WITH THIS TRUCK AND I AM VERY NERVOUS AND ANXIOUS WHEN DRIVING IT. I FEEL HONDA HAS LET ME DOWN AND IS REFUSING TO TAKE RESPONSIBILITY FOR A VERY SERIOUS ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10598775June 17, 2014
SEATS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2008 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER AND PASSENGER HEATED SEAT BECAME EXTREMELLY HOT BEFORE BOTH STOP WORKING. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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