Honda Pilot Complaints

9,418 consumer complaints on file.

#10598949June 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 55-60 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 5 MPH. THE CONTACT BECAME INVOLVED IN A CRASH. THERE WAS ONE INJURY REPORTED. THE DEALER WAS MADE AWARE OF THE FAILURE AN ADVISED THE CONTACT TO STOP DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 133,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10598439June 16, 2014
STEERING
THE VEHICLE VIBRATES VERY VIOLENTLY WHEN GOING OVER 60 MPH. NEW TIRES, BALANCED AND THEN ROAD FORCE BALANCED AND SAME RESULTS. STARTING HAPPENING MAYBE AFTER 15K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598671June 16, 2014
AIR BAGS
PASSENGER AIR BAG DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598079June 13, 2014
AIR BAGS, UNKNOWN OR OTHER
SHORTLY AFTER PURCHASING THE 2011 HONDA PILOT MY WIFE COMPLAINED OF EYES AND THROAT IRRITATION WHEN TRAVELING IN THE CAR FOR A HALF HOUR OR LONGER. THERE IS NO ODOR. I DID NOT SEEM TO BE SENSITIVE TO THESE SYMPTOMS AT THIS TIME. WE TOOK IT TO THE DEALER TO BE CHECKED AND THEY FOUND NO LEAKS, ENGINE/HEATER/AIR CONDITIONING. PROBLEM CONTINUED YEAR ROUND WITH BOTH THE HEATER IN OPERATION AND/OR THE AIR CONDITIONING. OVER THE MONTHS AND YEARS MY WIFE CONTINUED TO COMPLAIN AND SUBSEQUENT VISITS TO THE DEALER RESULTED IN CHECKS FOR LEAKS (NONE FOUND) AND REPLACEMENTS OF CABIN FILTER BUT NO RESULTS. MY WIFE CONTINUED TO TOLERATE BY TURNING OF VENTS AND OPENING HER WINDOW OVER THE PAST FEW MONTHS THE PROBLEM HAS MARKEDLY WORSENED AND IT BOTHERS ME NOW AS WELL AS MY FOUR GRAND CHILDREN WHO ARE FREQUENT PASSENGERS. EYES, NOSE, THROAT AND LIPS FEEL A BURNING SENSATION PLUS HEADACHES. TOOK IT BACK TO THE DEALER YESTERDAY WITH THE SAME RESULT. THEY FOUND NO LEAKS, REPLACED CABIN FILTER, 15 MILE TEST RIDE WITH MANAGER AND HE SAID HE DID NOT NOTICE OUR SYMPTOMS ($170). I TALKED WITH 2 OTHER HONDA DEALERS AFTERWARDS AND THEY CLAIM TO KNOW OF NO SUCH PROBLEM BUT ARE WILLING TO TROUBLESHOOT TO TRY TO FIND OUT WHAT THE PROBLEM IS (AT MY EXPENSE). MY INTERNET SEARCH OF THE LAST 12 HOURS INDICATES THAT OUR SYMPTOM ARE TOTALLY CONSISTENT WITH THE EXPOSURE TO THE EXPOSURE TO CHEMICALS USED IN THE AIR BAGS, NAMELY THE HIGHLY TOXIC SODIUM AZIDE AND POTASSIUM NITRATE. COULD THEY BE RELEASING GAS? ANY ONE ELSE HAVE THIS PROBLEM? IF SO, HAVE YOU FOUND THE SOURCE AND FIXED IT? *JS
Crash:
No
Fire:
No
Injuries:
6
Deaths:
0
#10598107June 13, 2014
AIR BAGS, SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
THE AIRBAG WARNING LIGHT IS LIT. FIRST INTERMITTENTLY, NOW CONSTANTLY. WAS DIAGNOSED ($120 AT BURNS HONDA FOR TAKING A READING OFF ON-BOARD COMPUTER) TO BE A FAULTY RIGHT-FRONT IMPACT SENSOR. THE DEALERSHIP IS OUT OF THE PART, SO I NEED TO WAIT FOR IT TO BE SHIPPED. THE CAR WAS NEVER IN AN ACCIDENT, THE AIR BAGS NEVER DEPLOYED. THE SENSOR JUST STOPPED WORKING (RUSTED OUT?). THE SAME THING HAPPENED A COUPLE OF MONTHS PRIOR WITH A WHEEL SPEED SENSOR. DO HONDA'S ELECTRONICS PARTS HAVE OPERATIONAL LIFE OF 100,000 MILES? I FEEL THE AIRBAG SENSORS SHOULD BE RECALLED, AND REPLACED AT THE MANUFACTURER'S EXPENSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597624June 11, 2014
WHEELS
THE AUTO IS MAKING A ROARING SOUND AT THE FRONT END DRIVERS SIDE DUE TO A FAULTY WHEEL BEARING . THIS AUTO WAS PRODUCE IN ALABAMA DURING THE MONTH OF JULY ,2010 . THE AUTO HAS HAD THIS ISSUE FOR SOME TIME SINCE WE BROUGHT IT HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597699June 11, 2014
SUSPENSION
2011 HONDA PILOT HAS CRACKED, LEAKING COMPLIANCE BUSHINGS. NOW WHENEVER I PRESS ON THE BREAK PEDAL AT ANY SPEED ABOVE 30MPH THE WHOLE LARGE VEHICLE SHAKES AND SHAKES UNTIL I TAKE MY FOOT OFF IT, AND ON A DOWNSLOPE IT FEELS AS IF THE PILOT DIVES FORWARD WITH NO INTENT OF STOPPING.. HONDA IS AWARE OF THE MANY COMPLAINTS ABOUT THE EXACTLY SAME PROBLEM. HONDA HAS REDESIGNED THE PART TO BE REPLACED IN WHEN PILOTS COME IN FOR REPAIR/REPLACEMENT. WHY IS HONDA ALLOWED TO GO ON CHARGING CUSTOMERS WHO PAID ALMOST $40,000 FOR A DEFECTIVE VEHICLE WITH NO RECALL ON THIS ISSUE? I AM REQUESTING THE NHTSA WOULD INVESTIGATE AND PUT PRESSURE ON HONDA TO MAINTAIN QUALITY STANDARDS ON ITS VEHICLES. MY HONDA PILOT IS NOT EVEN 3 YEARS OLD WITH 45K MILES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597441June 10, 2014
AIR BAGS
AIRBAG WARNING LIGHT WENT ON AND STAYED ON. I AM ORIGINAL OWNER AND THE CAR HAS NEVER BEEN IN A CRASH,NOR HAVE AIRBAGS EVER DEPLOYED. BROUGHT INTO THE DEALER AND, AFTER $115 DIAGNOSTIC TEST, WAS TOLD RIGHT FRONT SENSOR BEHIND BUMPER "WENT BAD". CHARGE TO REPLACE 1 SENSOR IS OVER $400, ALTHOUGH DEALER WILL WAIVE DIAGNOSTIC TEST FEE. AFTER SEEING MANY PEOPLE WITH SIMILAR PROBLEM, SEEMS HONDA SHOULD ISSUE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596885June 8, 2014
POWER TRAIN, ELECTRICAL SYSTEM
HAD MY PILOT IN PARK WITH THE ENGINE RUNNING AND I COULD NOT SHIFT OUT OF PARK. I HAD TO PUSH ON THE RELEASE BUTTON ON TOP OF THE STEERING COLUMN TO GO INTO DRIVE. IT WON'T RESET AND MY HORN DOESN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596244June 4, 2014
STRUCTURE:BODY
CLEAR COAT BEGAN COMING OFF OF MANY HORIZONTAL SURFACES. HAS CONTINUED FOR YEARS. NOW THE ACTUAL PAINT IS COMING OFF AND THIS IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595592June 2, 2014
ELECTRONIC STABILITY CONTROL (ESC)
I WENT TO HONDA DEALERSHIP ON MAY 30, 2014 IN FREMONT CALIFORNIA FOR THE SAFETY RECALL CAMPAIGN - INSTALLING SUBHARNESS. AFTER THE DEALERSHIP INSTALLED NEW HARNESS FOR THE SAFETY OF VSA (VEHICLE STABILITY ASSISTANCE) ON THE 30TH OF MAY 2014, VSA LIGHT IS ON WHEN I PICKUP THE CAR AND THE SERVICE ADVISOR AT THE DEALERSHIP SAID IT WAS YAW RATE SENSOR FAILURE ACCORDING TO THE CODE SCANNED. BEFORE THE RECALL, THE CAR WAS OK, WITHOUT THE VSA LIGHT ON. BASICALLY I AM DRIVING THE WITHOUT VSA AFTER THE RECALL FROM HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595648June 2, 2014
ENGINE, VEHICLE SPEED CONTROL
OUR HONDA PILOT ROUTINELY BECOMES SLUGGISH AND HESITATES DURING ACCELERATION. THIS PATTERN ONLY TAKES PLACE AT SPEEDS BETWEEN 20-35 MPH. THIS IS VERY DANGEROUS WHEN ENTERING A HIGHWAY AND ATTEMPTING TO ACCELERATE TO JOIN THE FLOW OF TRAFFIC. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595667June 2, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
UPON TAKING OFF AT THE STOP LIGHT I ACCELERATED TO 35 MILES AN HOUR THEN CHANGED LANES AS I WAS NEARING MY DESTINATION ,THE CAR SPED OUT OF CONTROL AND REACHED SPEEDS OVER 65 MILES AN HOUR,I STOOD ON THE BRAKE AND STEPPED ON THE EMERGENCY BRAKES WHILE STEERING THE VEHICLE AWAY FROM OTHER VEHICLES, THE EMERGENCY BRAKES STOPPED THE VEHICLE, I HAD A NEW IGNITION SWITCH PUT IN AT A COST TO ME OF 700.DOLLARS SIX MONTH IN THE FALL OF 2013..THIS WAS A MOST DANGEROUS INCIDENT, PEOPLE MUST KNOW THIS., I TRIED TO RE[PORT IT ONLINE TO NHTSA IT SAID ''25 '' COMPLAINTS ONLY.??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594833May 29, 2014
ENGINE
CRACKED OR DAMAGED PISTON RING OR RINGS...SPARK PLUG DAMAGED...."IN MY OPINION"THE ENGINE WILL NEVER BE RELIABLE, IT WILL NEVER BE RIGHT...AT 12,000 MILES.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594869May 29, 2014
STRUCTURE:BODY
THE DOOR STOP CHECK WHICH SHOULD KEEP THE DOOR FROM CLOSING ON THE DRIVER'S LEGS AS ONE ENTERS OR EXITS THE VEHICLE FAILED AND HAD TO BE REPLACED. IT ACTUALLY WAS NOT WORKING WHEN I PURCHASED THE CAR IN JANUARY OF 2014 WITH 59,900 MILES. THE DOOR WOULD NOT STAY OPEN WHEN PARKED ON THE SLIGHTEST OF INCLINES, AND A STIFF BREEZE WOULD BLOW IT SHUT. THE DOOR CLOSED ON MY LEFT LEG SEVERAL TIMES; I WAS NOT INJURED, OTHER THAN A NICE OUCH. IF THE DOOR CLOSES ON AN ELDERLY PERSON, THE INJURY COULD BE MORE SERIOUS. I REPLACED THE PART, # 72380-S84-A01 ON 29 MAY, 2014 AT THE HONDA STORE IN BOARDMAN, OHIO. COST WAS 46.00 SERVICE AND 21.10 FOR THE PART. I CAN SEND THE FAILED PART TO YOUR OFFICES IF SO DESIRED. THIS WOULD SEEM TO BE A SAFETY FAILURE AS THE DOOR SHOULD REMAIN OPEN WHEN ONE IS ATTEMPTING TO ENTER AND EXIT THE CAR. A FAILURE AT 60,000 MILES ALSO SEEMS PREMATURE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594890May 29, 2014
STRUCTURE:BODY
THIS OCCURRED THREE TIMES. WE HAVE FOUND THE HOOD TO BE IN OPEN POSITION (AJAR). ITS LIKE SOMEONE PULLED THE LEVEL AND THE HOOD OPENS, BUT THE SECONDARILY LATCH KEEPS IT FROM FLYING OPEN WHILE UNDERWAY. I WILL JUST REACH IN AND PULL THE SECONDARY LATCH TO OPEN THE HOOD AND CLOSE IT. I AM JUST AFRAID THAT THE HOOD WILL FLY OPEN ONE DAY WHILE WE ARE DRIVING, BUT THE SECONDARY LATCH IS DOING IT'S JOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594509May 28, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO JERK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE MIGHT BE RELATED TO THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 148,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594169May 27, 2014
SEATS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED WHILE STOPPED AT A RED LIGHT, THE VEHICLE BEGAN TO ACCELERATE AND THE DRIVER'S SEAT FRAME BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS DIAGNOSED WITH A FRACTURED POWER SEAT FRAME AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594014May 26, 2014
SERVICE BRAKES
WENT TO A BURGER PLACE TO GRAB A BITE AFTER DRIVING ABOUT 5.5 TOTAL MILES, PULLED INTO A PARKING SLOT WITHOUT INCIDENT BUT UPON RETURN, I PUT THE VEHICLE IN REVERSE, AND AS I STARTED TO VERY SLOWLY PULL OUT IN THE CROWDED LOT, THERE WAS THIS VERY LOUD SCREECHING SOUND, LIKE THE HAND BRAKE WAS ENGAGED. I STOPPED AND TRIED AGAIN, LISTENING MORE INTENTLY NOW, THE SOUND PERSISTED. AT THAT TIME SOMEONE RAN UP TO ME AND SAID I SHOULD DISENGAGE THE EMERGENCY BRAKE, BUT IT WASN'T ON. I THEN ENGAGED THE EMERGENCY BRAKE AND RELEASED SAME FOR EFFECT, BUT THAT DID NOT HELP. I TURNED OFF THE VEHICLE, REMOVED THE KEY, AND LET IT SIT FOR ABOUT 10 MINUTES, THEN TRIED AGAIN, BUT NO GOOD. FROM MY PARKED POSITION NOW, I TRIED GOING BACKWARDS, AND DISCOVERED THE SOUND HAD "STOPPED", EXCEPT THAT WHEN I MOVED FORWARD, IT WAS EVER SO LOUD. AT THIS WRITING, NOT SURE WHAT THE PROBLEM IS, WE'VE HAD THE VEHICLE FOR ABOUT A YEAR WITH NO ISSUES UNTIL NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593570May 23, 2014
SEAT BELTS, AIR BAGS
AIRBAG (SRS) LIGHT IS ON. DEALER INDICATES VEHICLE NEEDS COMPLETE SRS UNIT TOTAL COST OF $743.23 PLUS TAX. DEALER DID NOT INDICATE THAT PART WAS UNDER WARRANTY OR COVERED BY ANY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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