Honda Pilot Complaints

9,418 consumer complaints on file.

#10593477May 22, 2014
ENGINE AND ENGINE COOLING
VEHICLE HESITATES/ AND SHAKES AT 45 AND 60 MPH, VERY SCARY. TOOK CAR TO DEALERSHIP IN BLUFFTON SC MARCH 2014 AND MAY 2014. DEALERSHIP COULD NOT REPRODUCE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592810May 20, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I'M HAVING TROUBLE WITH MY 2004 LX, NO KEYLESS REMOTE ON THIS MODEL. THE DRIVERS SIDE DOOR LOCK QUIT WORKING, THE KEY GOES IN WITH DIFFICULTY AND WON'T TURN, WON'T UNLOCK THE DOOR. RESORTED TO USING THE REAR DOOR LOCK TO GET IN AND NOW THAT LOCK HAS DEVELOPED THE SAME PROBLEM. NOW HAVE JUST THE PASSENGER SIDE DOOR TO UNLOCK FROM THE OUTSIDE. NOW THE IGNITION. SAME PROBLEM. WHAT THE [XXX] IS GOING ON? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592862May 20, 2014
SEATS
MY DRIVERS SEAT BACK BROKE ON THE RIGHT SIDE WHEN I ENTERED MY VEHICLE. I HEARD A POP WHEN I SAT DOWN IN THE PILOT. MY SEAT BACK NOW HAS A LEAN. THE METAL SLIDE ADJUSTER ON THE RIGHT SIDE BROKE IN HALF. I GOT AN ESTIMATE FROM THE HONDA DEALER FOR 1600 TO FIX IT. THIS HAPPENED WHILE MY CAR WAS NOT MOVING. I FEEL LIKE THAT PART IS DEFECTIVE. I NEVER HAVE HAD A CAR SEAT DO THIS EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592473May 19, 2014
SEATS
LOWER SEAT SUPPORT/BRACKET ON FRONT LEFT OF DRIVERS SIDE SEAT HAS BROKEN, MAKING SEAT LOOSE, UNSAFE. SAME PROBLEM CAN BE SEEN REPEATEDLY IN 2004 HONDA PILOTS AND APPARENTLY 2003-2006 MODELS. OTHER NHTSA COMPLAINT CASE NUMBERS WITH EXACTLY THE SAME PROBLEM IN 2004 HONDA PILOT MODELS ARE 10583003, 10578612, 10567737, 10541789, 10505250, 10489089, 10488805, 10466947, 10455702 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592511May 19, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT APPLIED THE BRAKE PEDAL AND THE VEHICLE BEGAN SHAKING VIOLENTLY AND BECAME UNSTABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE ON MULTIPLE OCCASIONS. THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING AND WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT TWO SPARK PLUGS NEEDED TO BE REPLACED AND UPDATED THE PCM COMPUTER SOFTWARE IN THE VEHICLE. THE AUTHORIZED DEALER ALSO DIAGNOSED THAT THE LOWER CONTROL ARM BUSHINGS HAD BEEN LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592512May 19, 2014
ENGINE
TL * THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AS THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592540May 19, 2014
ENGINE
IN DECEMBER 2012 WHILE TRAVELING APPROX 70MPH ON A HIGHWAY, MY PILOT BEGAN BUCKING, AND FITTING BACK & FORTH. I WAS ABLE TO DRIVE IT TO THE DEALERSHIP WHERE THEY HAD TO DISASSEMBLE THE ENGINE, AND DETERMINED THE #5 PLUG HAD COME OFF, AND WAS RATTLING AROUND DAMAGING THE INSIDE OF THE ENGINE. THE DEALERSHIP REPLACED THE ENGINE BLOCK, CYLINDERS, ETC AT A COST OF $9000. IT WAS ABOUT 2-3K OVER THE WARRANTY, AND PAST WARRANTY BY 2 MONTHS. HONDA PAID 90% OF THE BILL, AND I PAID 10%. TODAY... VERY SIMILAR EXPERIENCE, EXCEPT THIS TIME IT'S LEAKING A COFFEE LOOKING LIQUID. ASSUMING OIL MIXED WITH COOLANT... STILL WAITING TO HEAR FROM DEALERSHIP AS TO CAUSE OF LEAKING FLUID, AND APPEARANCE OF MIXED FLUID. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592561May 19, 2014
SUSPENSION, STEERING
YES MY 2005 HONDA PILOT HAS DEVELOPED SERIOUS KNCKING AND SHAKING IN SUSPENSION STEERING , CALLED HONDA THEY SAID ITS NOT COVERED UNDER RECALL I FELL IT SHOULD BE FOR SAFETY REASONS . *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592575May 19, 2014
VISIBILITY/WIPER, UNKNOWN OR OTHER
CAR WINDSHIELD CRACKED WITHOUT IMPACT OR VISIBLE TRAUMA. A LARGE CRACK APPEARED IN THE CAR WINDSHIELD AFTER CAR WAS PARKED IN THE SUN. CRACK STARTS TO RUN FROM ABOUT 5 INCHES BELOW THE TOP OF THE WINDSHIELD ON THE PASSENGER SIDE AND THEN TRAVELS APPROXIMATELY 16 INCHES MOSTLY STRAIGHT DOWN TO THE BOTTOM OF THE WINDSHIELD AND THEN TRAVELS THE ENTIRE WIDTH OF THE WINDSHIELD TO THE BOTTOM OF THE DRIVER'S SIDE. CAR WAS NOT BEING DRIVEN AT THE TIME OF THE INCIDENT. THERE ARE NO VISIBLE CHIPS, IMPACT PITS OR ANY SUCH INDICATIONS THAT WINDSHIELD WAS STUCK BY AN OBJECT, STONE, ROCK, ETC. ALONG THE ENTIRE LENGTH OF THE CRACK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588899May 16, 2014
STEERING
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND BEGAN TO VIBRATE. THE VEHICLE CAME TO AN ABRUPT STOP AND THE VSA WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 122,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588060May 13, 2014
ENGINE
SUV VIBRATES ABNORMALLY AT 30-45 MPH. CAN FEEL IT IN THE SEAT OF YOUR PANTS, FLOOR AND CENTER COUNSEL. HAD A WHEEL ALIGNMENT AND WHEEL BALANCING DONE, NO HELP. WAS TOLD IT IS NORMAL, NOTHING COULD BE DONE. THIS PROBLEM IS VERY DISTRACTING AND COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588152May 13, 2014
ELECTRICAL SYSTEM
THE KEYS FOR THE 2012 HONDA PILOT ARE VERY CHEAPLY MADE. OUR VEHICLE WAS PURCHASED IN DECEMBER 2011. AFTER TWO YEARS OF NORMAL DRIVING, THE PLASTIC KEY FOB PART OF THE KEY STARTED TO CRACK AND EVENTUALLY BROKE IN HALF. THE KEY IS NOW USELESS. REPLACEMENT KEYS ARE $200 AT THE DEALER WHICH REQUIRES AN HOUR APPOINTMENT TO PROGRAM A NEW KEY. KEYS SHOULD LAST THE LIFE OF THE VEHICLE, NOT TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588244May 13, 2014
SERVICE BRAKES, STEERING
WHEN BRAKING AT SPEEDS ABOVE 50 MPH, THERE IS A VIBRATION AT THE STEERING WHEEL. I BROUGHT THE VEHICLE TO A HONDA DEALER AND WAS TOLD THE FRONT ROTORS SHOULD BE REFACED WHEN THE CAR NEEDS NEW BRAKE PADS. I HAVE HAD A 2006,2009, AND 2012 PILOT. MY DRIVING HABITS HAVE NOT CHANGED, THE MILEAGE PER YEAR IS CONSISTENT, AND THERE HAS BEEN NO HARD OR EXCESSIVE BRAKING. I HAVE NOT HAD THIS PROBLEM WITH THE OTHER MODEL YEARS. SO, WHAT'S THE PROBLEM? ARE THE CURRENT ROTORS THINNER OR INFERIOR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587467May 9, 2014
SUSPENSION
IN THE LAST SIX WEEKS THE "STRUTS" HAVE FAILED. THE FIRST TIME WE WERE CHARGED TO REPLACE THEM. THEN WITHIN TWO WEEKS APPROXIMATELY, THEY BROKE AGAIN. NOW THE CAR IS BACK IN THE SHOP AGAIN FOR THE SAME REASON. WE DON'T KNOW MUCH ABOUT CARS, BUT THIS DOESN'T MAKE SENSE. WE HAVE USED THE CAR (E.G.: 6500 MILES) BUT CERTAINLY NOT DRIVEN IT IN ANY UNUSUAL WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586965May 7, 2014
SUSPENSION, STEERING, SERVICE BRAKES, HYDRAULIC
WHEN DRIVING ON THE FREEWAY AT SPEEDS OF 60 TO 65 WHEN I NEED TO BRAKE THE FRONT END OF MY PILOT SHIMMIES WHILE I APPLY THE BRAKE CAUSING ME TO NOT BE SURE IF I'M GOING TO BE ABLE TO STOP. I THOUGHT MAYBE IT WAS ROUGH ROAD SURFACE AND MY SON THOUGHT IT WAS OUT IF BALANCE TIRES. I DON'T DRIVE THE FREEWAY THAT OFTEN AND THERE WERE NO ISSUES WHILE DRIVING ON CITY STREETS. LATELY I'VE BEEN ON THE FREEWAY MORE THAN USUAL AND I NOTICED THE PROBLEM WAS GETTING WORSE. ON MAY 1ST I WENT TO COSTCO WHERE I PURCHASED MY RADIAL TIRES JANUARY 2013 AND HAD THEM CHECK THE BALANCE OF MY TIRES. THEY SAID THEY WERE BALANCED AND PRESSURE WAS GOOD. LATER THAT DAY I CALLED HONDA SAN LEANDRO WHILE DRIVING HANDS FREE STATING I HAD A SERIOUS PROBLEM. THE PILOT WAS SHIMMING/VIBRATING VERY HARD. I FELT THE PROBLEM WAS SO DANGEROUS THAT I TOOK MY PILOT TO AN AUTOMOTIVE SHOP VERY CLOSE TO MY LOCATION LEAVING IT FOR REPAIRS. THE OWNER OF THE SHOP CALLED ME THE NEXT MORNING MAY 2, 2014 TELLING ME WHAT HE FOUND. THE BUSHINGS WERE CRACKED AND BROKEN. I ASKED TO BE SHOWN WHERE THEY CAME FROM AND WAS SHOWN THE APPROXIMATE AREA UNDER A DIFFERENT CAR AND WAS TOLD THAT THESE TWO BUSHINGS HAD THE JOB OF PROVIDING A SMOOTH DRIVE. THE OWNER TOLD ME THAT HONDA CHANGED THE DESIGN OF THE REPLACEMENT BUSHINGS WHICH LEADS ME TO BELIEVE THEY KNEW THE ORIGINAL DESIGN WAS DEFECTIVE. WHY DIDN'T HONDA ISSUE A RECALL? MY PILOT NOW HAS ONLY 38,000 MILES. MY BILL IS $513.82 WITH THE 2 BUSHINGS BEING $306.26.I HAVE THE ORIGINAL BUSHINGS THAT WERE REMOVED FROM MY PILOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585908May 7, 2014
SUSPENSION, STEERING, POWER TRAIN
2013 HONDA PILOT. CONSUMERS WRITE IN REGARDS TO VEHICLE SHUDDERS, PULSATES AND VIBRATES INTERMITTENTLY DURING NORMAL DRIVING CONDITIONS. *SMD THE CONSUMER STATED THE SHUDDER, PULSATING AND VIBRATION OCCURRED INTERMITTENTLY DURING ANY AND ALL DRIVING CONDITIONS. THE CONSUMER WAS INFORMED BY HONDA REPRESENTATIVES AD TECHNICIANS THAT VIBRATION WAS CAUSED BY THE VARIABLE CYLINDER CONTROL SYSTEM AND IT USUALLY STARTED AFTER 1000 MILES. THE CONSUMER WAS INFORMED HONDA WAS WORKING ON A FIX, BUT MAY OR MAY NOT HAVE A SOLUTION IN THE FUTURE. ALSO, THERE WAS A VERY DISTINCT AND CONSTANT PULL TO THE LEFT IN THE STEERING SYSTEM. THE FUEL SYSTEM ALERT LIGHT ILLUMINATED AFTER THE TANK WAS FILLED WITH GAS. THE CONSUMER WAS INSTRUCTED BY THE DEALER, TO REMOVE AND REPLACE THE GAS GAP. THE ALERT LIGHT WENT OUT. THE CONSUMER STATED THE VEHICLE SHIFTED HARSHLY AND IT FELT AS THOUGH HE TRANSMISSION WAS FAILING. THE CONSUMER STATED THE PROBLEM BECAME WORSE AS TIME WENT ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587069May 7, 2014
AIR BAGS
WITH THE SRS INDICATOR CONSTANTLY ON, THE DEALER HAS ADVISED ME THAT BOTH FRONT BUMPER CRASH SENSORS MUST BE REPLACED. HE MENTIONED THAT DUE TO THEIR POSITION THEY HAVE A TENDENCY OF RUSTING OUT. SOUNDS LIKE A DESIGN DEFICIENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586823May 6, 2014
ENGINE
DRIVING HOME AT A SPEED APPROXIMATELY 20 TO 25 MPH. BEGAN TO SMELL SMOKE THOUGHT IT WAS ANOTHER VEHICLE UNTIL, I NOTICED SMOKE COMING FROM ENGINE COMPARTMENT. PULLED OFF THE ROAD AND OPENED THE HOOD AND FLAMES SHOT OUT AND IT THROUGH ME BACK AWAY FROM THE VEHICLE, THE HOOD SLAMMED SHUT. CALLED 911 IMMEDIATELY FOR POLICE AND FIRE THE CAR CONTINUED TO INTENSIFY AND EXPLODED. LUCKILY THERE WERE NO INJURIES. BUT THE VEHICLE IS A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10586527May 5, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SUDDENLY SLIPPED BETWEEN GEARS. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586558May 5, 2014
ELECTRICAL SYSTEM
I TOOK MY VEHICLE TO REPAIR A RECALL AND [XXX] SERVICE MANGER SAID HE WILL SERVICE ALL THE RECALLS TO THE VEHICLE. THE RECALL WAS SOMETHING IN REFERENCE TO THE IGNITION. TO DAYS LATER THE VEHICLE WILL NOT SHOUT OFF, THE VEHICLE ALWAYS MAKE THE SOUND AS IF THE KEY WAS IN THE IGNITION. I TOOK IT BACK AND [XXX] SERVICE MANGER SAID THE DO NOT TOUCH ANYTHING AROUND THE IGNITION.... NOW THE VEHICLE SHOUT OFF WHILE DRIVING HAVE VIDEO. TOOK IT BACK AND [XXX] SAID I NEED TO PAY ADDITIONAL.... IF ALL VEHICLE RECALLS WHERE RECALL BY THE DEALER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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