Honda Pilot Complaints

9,418 consumer complaints on file.

#10746113August 4, 2015
FUEL/PROPULSION SYSTEM
FOR FEW YEARS I HAVE BEEN NOTICING TERRIBLE MILEAGE, BUT THOUGHT THE CAR WAS GETTING OLDER. FOR DEFINITELY AN YEAR, THERE IS A NOTICEABLE SMELL OF GASOLINE IN THE CAR, AGAIN THOUGHT ITS THE SIGN OF AN OLD CAR. BUT, LAST WEEKEND I REALIZED THAT THIS IS A SAFETY ISSUE AND FINALLY GOT AROUND WHATS HAPPENING. THE FUEL STARTED DRIPPING AT THE FUEL TANK - FUEL LINE AND IS DRIPPING AT 1 DROP PER MINUTE .. NOT SURE IF IT DRIPS AT THE SAME RATE ALL THE TIME. READING AT ALL THE COMPLAINTS, IT SEEMS LIKE NHTSA WOULD ONLY CONSIDER ANYTHING AFTER SOMEONE DIES. SOUNDS LIKE USELESS POSTING OVER HERE, BUT JUST DOING IT FOR THE BENEFIT OF OTHERS. THIS CAR HAD BEEN LEAKING FOR A WHILE, THOUGH THE DRIP STARTED VERY RECENTLY, THUS GIVING VERY LOW MILEAGE. THIS IS A SAFETY ISSUE WHICH SHOULD RESULT IN A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746121August 4, 2015
POWER TRAIN
PARKED ON LEVEL PAVED SHOULDER OF SMALL-TOWN 2-LANE ROAD IN UPSTATE NY. PLACED TRUCK IN PARK, AND VERIFIED TRUCK SHIFTER IN PARK. LEFT TRUCK IDLING IN PARK TO KEEP A/C GOING DURING BRIEF STOP TO WALK TO REAR PASSENGER DOOR TO HAND ITEM FROM REAR FLOOR BACK TO TODDLER. AS I APPROACED REAR DOOR, TRUCK (WITHOUT BEING TOUCHED/BUMPED) ENGAGED AND BEGAN DRIVING AWAY UNDER POWER, NOT ROLLING. CHASED TRUCK AND PARTIALLY JUMPED IN (SHORT LEGS). ATTEMPTED TO PUT TRUCK IN PARK TO STOP IT, BUT SHIFTER IN PARK ALREADY, REFOCUSED ON TRYING TO TURN OFF KEYS. TRUCK HAD ENOUGH TORQUE TO DRIVE ACROSS 2-LANE ROAD, FULLY/EASILY DRIVE OVER CURB, THEN DRIVE DOWN INTO GULLY WITH ME ONLY PARTIALLY INSIDE. WHEN TRUCK GOT STUCK AT BOTTOM AND STALLED, FINISHED CLIMBING INSIDE AND TURNED OFF TRUCK. RE-VERIFIED SHIFTER STILL IN PARK. WITNESS AND HUSBAND ALSO VERIFIED SHIFTER STILL IN PARK. MANAGED TO JUST AVOID HITTING BIG TREE AND SETTING OFF AIRBAG. TODDLER UNINJURED, I DIDN'T APPEAR INJURED AT TIME, BUT LEGS AND KNEES BANGED UP REQUIRING DOCTOR'S VISIT. VEHICLE TOWED OUT OF GULLY AND SUPERFICIALLY REPAIRED ENOUGH TO CAUTIOUSLY DRIVE HOME TO MD FOR FULL REPAIR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10746205August 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746219August 4, 2015
SERVICE BRAKES
2012 HONDA PILOT CERTIFIED PRE OWNED PURCHASED FROM HENDRICKS HONDA, BRADENTON, FL. I PURCHASED 1/27/2015. ORIGINAL IN SERVICE 4/19/2012. IN FLORIDA. VEHICLE HAS NOT BEEN IN WINTER WEATHER OR ON SALTED ROADS SINCE ORIGINAL IN SERVICE DATE. APPR. 1 WEEK AFTER PURCHASE I BROUGHT TO THE ATTENTION OF USED CAR DEPT. PERSONEL THAT ALL 4 BRAKE ROTORS WERE SHOWING RUST ON ALL NON BRAKING SURFACES. I WAS TOLD THIS WAS NORMAL AND THEY WOULD NOT ADDRESS THIS ISSUE. I SUBSEQUENTLY RETURNED WITH VEHICLE TO MY HOME IN MASS. RUST ON ROTORS PROGRESSED TO POINT OF LOOKING LIKE IT WOULD AFFECT THE INTEGRITY OF THE ROTOR. UPON RRETURNING TO MY HOME IN MASS. I BROUGHT IT TO THE SERVICE DEPT OF ORLEANS AUTO, AS SUBSIDIARY OF THE AUTHORIZED HONDA DEALER; HYANNIS HONDA,AND WAS TOLD THAT HONDA WOULD NOT ADDRESS THIS ISSUE. AUG 4.2015, I BROUGHT THE VEHICLE TO HYANNIS HONDA TO BE INSPECTED BY SERVICE MANAGER; NORMAN LAMARRE, AND SERVICE DIRECTOR, RENE EANSEREAU. BOTH CONFIRMED THAT THIS IS A COMMONLY SEEN PROBLEM ON RECENT HONDA VEHICLES AND A KNOWN HONDA PROBLEM, THEY HAVE DEALT WITH MANY TIMES OVER MANY YEARS AND HAVE HAD MANY COMPLAINTS. HOWEVER AMERICAN HONDA WILL NOT COVER RUST ON ROTORS AS A WARRANTY. THIS IS UNACCEPTABLE AS THIS IS A SAFETY ISSUE THAT AMERICAN HONDA IS REFUSING TO ADDRESS. I AM REQUESTING YOUR ASSISTANCE IN THE MATTER. I AM CONVINCED THAT THE THE INTEGRITY OF THESE BRAKE ROTORS IS PRESENTLY COMPROMISED, IN THE COOLING VAN AREA AND THE HUB AREA. I AM REQUESTING YOUR ASSISTANCE IN THE MATTER. UPDATED 10/06/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746240August 4, 2015
SERVICE BRAKES, UNKNOWN OR OTHER
WHEN DRIVING MY HONDA PILOT (2006) THE CHECK ENGINE LIGHT WILL COM ONE WITH INDICATING A PROBLEM WITH THE VSA. WHAT HAPPENS NEXT IS THE CAR SLOWS DOWN SIGNIFICANTLY AND COMES TO A COMPLETE STOP. WHICH MEANS YOU CAN BE ON THE HIGHWAY AND THE CAR SLOWS DOWN. I CHECK TO SEE IF THERE WAS A RECALL ON THIS ISSUE, AND THERE IS ONE FOR THE 2005 MODEL, NOT THE 2006. HOWEVER, IT IS THE SAME PROBLEM, WHICH MEANS THE PROBLEM WAS NOT FIXED IN THE NEXT MODEL YEAR. I REACHED OUT TO HONDA CORPORATE AND THEY INDICATED THAT THEY HAD NO RECALL FOR THIS ISSUE FOR THE 2006 MODEL AND COULD NOT HELP ME. I TOLD THEM IT WAS THE SAME ISSUE AS THE 2005 AND APPARENTLY THE PROBLEM WAS NOT FIXED IN THE NEXT STILL NO HELP. PLEASE NOTE THE FOLLOWING CONCERNING THE 2005 MODEL. TSA ACTION NUMBER: EA13002 MODEL YEAR 2005. SAME PROBLEM. ON MARCH 14, 2013, AMERICAN HONDA MOTOR CO., INC. (HONDA) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA IDENTIFYING A DEFECT IN THE VEHICLE STABILITY ASSIST (VSA) SYSTEM IN APPROXIMATELY 183,576 MODEL YEAR (MY) 2005 HONDA PILOT, ACURA RL AND MY 2005-2006 ACURA MDX VEHICLES (NHTSA RECALL NO 13V-092). THE POPULATION AND FAILURE COUNTS PROVIDED PERTAIN ONLY TO THE MY 2005 HONDA PILOTS THAT WERE THE SUBJECT OF THIS INVESTIGATION. HONDA'S RECALL ADDRESSES TWO CONDITIONS IN THE VSA SYSTEM THAT COULD RESULT IN INAPPROPRIATE BRAKE ACTIVATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745805August 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745608August 2, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING UP THE DRIVEWAY AND TURNING THE STEERING WHEEL TO THE RIGHT, THE CAR ACCELERATED BY ITSELF, TRIED TO APPLY THE BRAKES BUT THE BRAKES DIDN'T WORK CAUSING THE SUV TO CRASH THRU A CONCRETE FENCE AND DOWN A 40 FEET CLIFF.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10745397July 31, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING AT 55 MPH, THE ENGINE SHUT OFF AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT NOTICED SMOKE EMITTING FROM THE FRONT DRIVER SIDE. AFTER LIFTING THE HOOD, FLAMES EMITTED FROM THE PASSENGER SIDE NEAR THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10745433July 31, 2015
AIR BAGS
I RECEIVED A RECALL NOTICE FOR THE DRIVER'S SIDE AIRBAG AND HAD THE REPAIR PERFORMED IN MAY. IN JULY, I RECEIVED A SECOND RECALL NOTICE FOR THE DRIVER'S SIDE AIRBAG WHICH CLEARLY STATES "EVEN IF YOUR VEHICLE WAS PREVIOUSLY REPAIRED, YOUR VEHICLE IS STILL COVERED BY THIS RECALL AND WILL NEED TO BE REPAIRED AGAIN." HOWEVER, ON CHECKING THE VIN NUMBER ON BOTH THE RECALL WEBSITE AND WITH MY DEALERSHIP, THERE ARE NO OPEN RECALLS SHOWN. WHICH IS CORRECT - THAT THERE MUST BE A SECOND REPAIR OR THAT THERE ARE NO FURTHER REPAIRS NECESSARY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744986July 30, 2015
ENGINE
CAR WAS HARD SHIFTING UNTIL I GET HOME. PULLED UP DRIVEWAY, COULD NOT GET INTO "PARK". VERY HARD SHIFTING BETWEEN OTHER GEARS, UNABLE TO PUT INTO "I" OR FIRST GEAR AT ALL. HAD TO PUT IN NEUTRAL ON FLAT SURFACE BECAUSE CAR WOULD ROLL EVEN WITH EMEGENCY BRAKE ON. HAD TO UNHOOK BATTERY CABLE TO SAVE ON JUICE. HAD THE CAR FOR 5 YEARS , PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744590July 29, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE BEFORE GOING INTO A HIGHER SPEED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744014July 27, 2015
ELECTRONIC STABILITY CONTROL (ESC)
RANDOM, REPEATED AND SUDDEN BREAKS APPLY; CAR SLOWS DOWN DRAMATICALLY. VSA LIGHT MAY COME ON, MAY NOT. THIS OCCURRED SEVERAL TIMES. THE FIRST TIME IT OCCURRED WAS ON A TRIP TO PA. THE CAR WOULD SUDDENLY SLOW BY MORE THAN 20 MPH. WE WERE THROWN HARD INTO OUR SEAT BELTS. WE WENT TO A HONDA DEALERSHIP IN PITTSBURGH.THEY WANTED TO SELL ME 4 NEW TIRES STATING THE PROBLEM WAS DUE TO TIRES NOT WEARING EVEN. THIS WAS HARD FOR US TO BELIEVE. IT WAS EXTREMELY DANGEROUS. WE HAD TO VEER OFF THE ROAD MANY TIMES TO AVOID ACCIDENTS! GOOGLE SEARCH ON VSA CAR SUDDENLY BREAKING - FIRST 'HIT' WAS A 2013 RECALL ON THE VSA HARNESS AND SENSOR. WE RECEIVED NO INFORMATION ON THE RECALL. HONDA PITTSBURGH FIXED THE RECALL FREE. THEN 8 WEEKS LATER IN MARYLAND THE CAR BEGAN TO DO THE SAME EXACT THING. WE EMERGENCY STOPPED AT A LOCAL AUTO CENTER. THEIR SYSTEM CODE SHOWED FAULTY "ABS BRAKE SYSTEM" THEY KINDLY RESET THE CODES, BUT THE CAR CONTINUED TO EXHIBIT SAME. WE THEN WENT TO SALISBURY, MD. HONDA. THEY SAID WE NEEDED A NEW VSA MODULE DESPITE THE DIAGNOSTIC SHOWING NO CODES STATING WE HAD A FAULTY VSA. THE ONLY VSA MODULE WAS IN OHIO AND WOULD TAKE A WEEK TO GET TO MARYLAND, AND COST US $1,710! ALL OTHER VSA MODULES WERE ON BACK ORDER. WE WERE ON VACATION AND COULD NOT STAY AN ADDITIONAL WEEK. NOR DID IT MAKE SENSE TO US TO REPLACE THE VSA MODULE WHEN SALISBURY HONDA SAID IT WAS "WORKING AS DESIGNED". I HAVE A LEGAL FORMAL COMPLAINT REGISTERED WITH HONDA AMERICA. I URGE YOU TO DO THE SAME. WINSTON SALEM, NC HONDA FEELS IT IS THE YAW SENSOR. HOWEVER, THEY HAVE HAD MY CAR FOR 5 DAYS AND ARE UNABLE TO DUPLICATE THE PROBLEM OR SHOW A CODE. I FEEL A RECALL SHOULD NOW BE MADE FOR A YAW SENSOR. BETTER YET, HONDA AMERICA SHOULD REPLACE ALL VSA MODULES FOR FREE BEFORE SOMEONE IS KILLED!! .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744027July 27, 2015
SERVICE BRAKES
WHEN TRAVELING AT HIGH SPEEDS (OVER 60 MPH) AND APPLYING THE BRAKES, THE STEERING WHEEL BEGINS TO VIBRATE VIOLENTLY. MOST LIKELY, THE ROTORS ARE WARPED. I CONTACTED THE DEALERSHIP TO SEE IF THE ROTORS WERE STILL COVERED UNDER WARRANTY, THEY SAID THEY WERE NOT COVERED, BUT A LOT OF PEOPLE WERE HAVING THE SAME ISSUE AS ME. THIS COULD BE VERY DANGEROUS IF THE BRAKES ARE COMPROMISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743340July 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE KEY FAILED TO INSERT IN THE IGNITION. AFTER EXCESSIVE FORCE WAS APPLIED, THE CONTACT WAS ABLE TO PLACE THE KEY IN THE IGNITION AND START THE ENGINE. THE FAILURE RECURRED, BUT THE CONTACT WAS UNABLE TO GET THE KEY IN THE IGNITION AT ALL. THE CONTACT USED THE SPARE KEY TO START THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743389July 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735932July 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735997July 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 (AIR BAGS) AND 14V349000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED THEY WOULD CALL WHEN THE PART WOULD BECOME AVAILABLE AND DID NOT FOLLOW UP FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND THE CONTACT ALREADY RECEIVED THREE NOTIFICATIONS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736078July 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735866July 22, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/23/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735458July 21, 2015
SEATS
TL* THE CONTACT OWNS A 2008 HONDA PILOT. THE CONTACT STATED THAT WHEN ENTERING THE VEHICLE AND ATTEMPTING TO SIT ON THE FRONT DRIVER SIDE SEAT, THE DRIVER SEAT TURNED COMPLETELY AROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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