Honda Pilot Complaints

9,418 consumer complaints on file.

#10764692September 17, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE REVERSING, THERE WAS AN ABNORMAL SOUND COMING FROM THE STEERING WHEEL. THE DEALER DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,361.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763821September 15, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
TRAVELING 45-60 MILES PER HOUR, VSA LIGHT COMES ON AND VEHICLE COMES TO A COMPLETE STOP, NO WARNING NO BRAKE LIGHTS NOTHING, VSA RECALL HAS BEEN PERFORMED 3 TIMES NOW, ALONG WITH YAW RATE SENSOR. AFTER REPAIRS DONE AGAIN ON 07/28/2015 LASTED UNTIL 09/09/2015 WHEN TRAVELING 45 MILES PER HOUR AND VEHICLE STOPPED AGAIN ALMOST CAUSING A MAJOR ACCIDENT. ANYONE ELSE OUT THERE EXPERIENCING THESE DIFFICULTIES ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763877September 15, 2015
ELECTRICAL SYSTEM
I HAD RECENTLY DISCOVERED THAT ALL OF MY WINDOWS WOULD ROLL DOWN TO A THIRD OPEN EQUALLY IF THE KEY FOB ALARM WAS CONTINUOUSLY PUSHED (BY SOMETHING IS A PURSE OR BACKPACK) AND I MIGHT ALREADY BE AWAY FROM THE CAR. SO I WAS NOW MORE AWARE OF LOCKING MY CAR AND SETTING THE ALARM AND KEEPING THE KEYS IN SIGHT TILL I WAS FAR ENOUGH AWAY. THIS HAS NOTHING TO DO WITH THE CAR BEING ROBBED IT JUST MADE ME MORE AWARE TO LOCK THE CAR. I PARKED AND LOCKED THE CAR ON THE NIGHT OF 8/31/14 AND WENT TO BED. THE NEXT DAY MY CAR WAS UNLOCKED AND HAD BEEN RANSACKED. MANY THINGS WERE STOLEN FROM THE CAR BUT NOTHING WAS DAMAGED. WEEKS LATER I FOUND A HONDA MANUAL IN THE BUSHES. I THOUGHT IT WAS FROM MY CAR FROM THE ROBBERY. IT TURNED OUT IT BELONGED TO MY NEIGHBOR WHO DROVE A HONDA CIVIC. HE HAD ALSO BEEN ROBBED ON THE SAME DAY AND THOUGHT IT WAS ODD HIS CAR WAS UNLOCKED WHEN HE FOUND IT. BOTH OF US ARE PRETTY SURE SOMEBODY HAD THE TECHNOLOGY TO REMOTELY OPEN OUR CARS AND BYPASS THE SECURITY SYSTEMS. NEITHER ONE OF US REPORTED IT TO THE POLICE. HAVING BEEN ROBBED (GARAGE) BEFORE IN LOS ANGELES I FOUND THEY CAN DO NOTHING FOR YOU SO I DID NOT EVEN TELL MY INSURANCE COMPANY THINKING MY RATES MIGHT GO UP IF IT IS KNOWN MY CARE IS EASILY ROBBED, ALARM SYSTEM OR NOT. I NOW WAKE AT EVERY NOISE THINKING IT MIGHT BE HAPPENING AGAIN. I CAN NO LONGER LEAVE ANYTHING IN THE CAR AS I DON'T CONSIDER IT SECURE. IT HAS CHANGED MY SLEEPING HABITS AND MY WORK LIFE IS HARDER AS I CANNOT LEAVE ANYTHING IN THE CAR FOR ANY LENGTH OF TIME. I AM ANGRY THAT HONDA HAS DONE NOTHING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763719September 14, 2015
STRUCTURE:BODY
ROOF RAIL COVERS BLEW OFF AT HIGHWAY SPEEDS. POOR FIT ON FRONT ROOF RAIL COVER MOLDINGS LEAVES AIR GAP. AT HIGHWAY SPEEDS THIS CAN CAUSE THE 8 FOOT STRIPS OF RUBBER, PASTIC MOLDINGS TO FLY OFF VEHICLE. THIS HAS SERIOUS ACCIDENT POTENTIAL AT HIGHWAYS SPEEDS. ONLINE FORUMS ARE FLOODED WITH SIMILAR ISSUES ON ALL TRIM LEVELS OF THE 2016 HONDA PILOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763498September 14, 2015
POWER TRAIN
WHEN I SLOW DOWN FROM GOING HIGHER THEN 40 MILES PER HOUR MY PILOT SHUDDERS BETWEEN 35 AND 40. IT QUITS AT ABOUT 35 BUT IT STARTED HAPPENING A YEAR AGO AND DOES IT EVERY TIME I DRIVE NOW. I HAVE READ ON LINE OF OTHER PILOTS DOING THE SAME THING. SEEMS TOME THIS IS A RECALL ISSUE AS WELL AS A SAFETY ONE IF MY TRANSMISSION QUITS BECAUSE OF DEFECTIVE TORQUE CONVERTER AS A DEALER ONCE TOLD ME. I DON'T WANT TO PAY THE COSTS OF A NEW TRANSMISSION WHEN IT SOUNDS LIKE A DEFECT. I AM GETTING AIRBAG RECALL FIXED THIS WEEK I PLAN TO ASK ABOUT THIS PROBLEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763557September 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 (AIR BAGS), 14V700000 (AIR BAGS), 12V573000 (ELECTRICAL SYSTEM), AND 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT WHEN THE KEY WAS INSERTED INTO THE IGNITION, THE KEY FAILED TO TURN TO THE ON POSITION. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE STARTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763604September 14, 2015
UNKNOWN OR OTHER
THE 2004 HONDA PILOT HAD A RECALL NOTICE AFFECTING THE IGNITION (NHTSA REFERENCE #12V573000). MY KEY WAS ABLE TO BE REMOVED WITHOUT THE VEHICLE BEING IN PARK. THE EXACT SYMPTOMS OF THE RECALL. I CHECKED WITH HONDA AND THEY SAID MY VEHICLE WAS ALREADY FIXED. I TOOK IT IN AND THEY DID FIX THE CAR, BUT CLAIMED IT HAD NOTHING TO DO WITH THE RECALL. EITHER THERE IS A SECONDARY ISSUE THAT NEEDS TO BE ADDRESSED OR THEY ARE BEING LESS THAN TRUTHFUL. I HAD TO PAY OVER $500 FOR WHAT I BELIEVE SHOULD HAVE BEEN COVERED UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763389September 13, 2015
UNKNOWN OR OTHER, WHEELS
WHILE DRIVING ON THE ROAD AT SPEEDS BETWEEB 35-40 MILES PER HOUR THE CAR BEGINS TO SHUDDER INTERMITENTLY. ALSO WHEN DRIVING BETWEEN SPEEDS OF 75 TO 80 MILES PER HOUR THE SAME SHUDDING OCCURS. I FIRST THOUGHT MAY BE IT WAS THE TIRES, BUT I PURCHASED THE VEHICLE WITH 85000MILES ON IT WITH BRAND NEW TIRES. AFTER SEVERAL OCCURRENCES I TOOK IT BACK TO THE DEALER FOR SERVICE. THE SERVICE DEPT INFORMED THAT IT WAS THE TORQUE CONVERTER NEEDED TO BE REPLACED AND MY 30 WARRANTY HAD EXPIRED. AFTER RESEARCHING THIS I FOUND OUT THIS PROBLEM EXIST WITH MANY PILOT OWNERS BUT NO RECALL WAS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763335September 12, 2015
AIR BAGS
AIRBAG LIGHT BEGAN COMING ON INTERMITTENTLY IN NOVEMBER OF 2014. WHEN TAKEN TO THE DEALERSHIP TO GET CHECKED OUT, WE WERE INFORMED THAT WE NEEDED TO REPLACE IT. WE WERE THEN INFORMED THAT IT IS NOT COVERED UNDER WARRANTY AND WAS NOT PART OF THE RECALL OF AFFECTED AIRBAGS. ADDITIONALLY, IT WOULD COST $900+ TO REPLACE. I DON'T UNDERSTAND WHY THE FINANCIAL BURDEN OF AN OBVIOUS DEFECT IS PLACED ON THE CONSUMER RATHER THAN THE MANUFACTURER. THERE IS NO REASON THAT A VEHICLE THAT HAS NEVER BEEN IN AN ACCIDENT AND IS LESS THAN FIVE YEARS OLD SHOULD BE HAVING THIS PROBLEM. I AM SURE THAT WE ARE NOT THE ONLY PEOPLE HAVING THIS PROBLEM. HOW MANY PEOPLE HAVE TO GET INJURED BECAUSE THEY CAN'T AFFORD A $900 FIX FOR A PROBLEM THAT THEY DIDN'T CREATE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762415September 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762599September 9, 2015
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
ON 9-9-15, OUR 2005 HONDA PILOT ABRUPTLY STOPPED ON EMERALD PARKWAY - POLICE ASSISTED. LEAKING FLUID WAS CLUMPY RED/BROWN AND VEHICLE HOT. SHOP TODAY SAYS RADIATOR AND TRANSMISSION AND POSSIBLY ENGINE NEED REPLACED AND INSTRUCTED US TO CONTACT A HONDA DEALER. THIS IS OUR SECOND SAFETY COMPLAINT ON THIS VEHICLE - 1ST WAS DANGEROUS "PHANTOM BRAKING" OR INADVERTANT APPLICATION ON BRAKES IN 2012, WHICH HONDA SUBSEQUENTLY RECALLED IN 2013. AFTER READING THRU COMPLAINTS, I SEE THE EXACT SAME PROBLEM - TRANSMISSION LINE IN RADIATOR SUDDENLY CAME LOOSE AND TRANSMISSION FLUID LEAKED INTO RADIATOR AND COOLANT LEAKED INTO TRANSMISSION, RUINING BOTH HAS OCCURRED NUMEROUS TIMES. WE ANTICIPATE A VERY EXPENSIVE REPAIR.... WE ARE THANKFUL THIS DID NOT OCCUR ON THE HIGHWAY, DURING RUSH HOUR OR WITH ANY OF OUR 3 KIDS IN THE VEHICLE, AND ARE ANGERED AT HONDA'S FAILURE TO RECALL THIS AS WELL - AS SOME SAID THEY DID FOR 2003 AND 2004 MODELS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762146September 8, 2015
VISIBILITY/WIPER
WHILE DRIVING ON SMOOTH HIGHWAY HEARD A CRACKING NOISE COME FROM WINDSHIELD. AFTER PARKING VEHICLE I NOTICED A CRACK ON WINDSHIELD STARTING ON PASSENGER SIDE AT FRONT POST AND TRAVELING TOWARDS CENTER OF VEHICLE. CHECKED FOR STONE CHIP AND FOUND NONE. SUSPECT DAMAGE CAME FROM STRESS ON GLASS BECAUSE THERE WAS NOTHING TO INDICATE ANY FORIEGN OBJECT HITTING THE GLASS. AFTER LOOKING ONLINE, I NOTICED OTHER COMPLAINTS SIMILAR TO MINE. I SUSPECT HONDA HAS AN ISSUE WITH EITHER THE GLASS ITSELF OR WITH DESIGN AND INSTALLATION OF THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762174September 8, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761757September 5, 2015
SERVICE BRAKES
BRAKE PEDAL HAS BEEN SPONGY SINCE NEW. SELLING DEALER SAY THERE IS NOTHING WRONG WITH VEHICLE. THEY DID NOTHING. A DEER RAN OUT IN FRONT OF ME, I HIT THE BRAKES AND PEDAL WHEN DOWN AND I HIT DEER $4,100 DAMAGE TO FRONT END? IF I PUMP BRAKE PEDAL ONE TIME I HAVE A SOLID PEDAL!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10761606September 4, 2015
SEAT BELTS
TRAVELING SOUTH BOUND ON NEVADA AVE IN COLORADO SPRINGS A CAR TURNED IN FRONT OF US. OUR FRONT RIGHT HIT HIS REAR PASSENGER SIDE OF VEHICLE, HE WAS SPUN AROUND AND OUR AIRBAGS DEPLOYED. AFTER GETTING OUT OF VEHICLE TO CHECK ON OTHER DRIVER I CAME BACK AND HAD MY WIFE AND KID GET OUT OF VEHICLE. POLICE WERE ON SCENE VERY QUICKLY DUE TO ACCIDENT OCCURRING IN FRONT OF HOSPITAL, THE OFFICER NOTICED SMOKE IN CAR AND A COUPLE MINUTES LATER THERE WAS A FIRE ON PASSENGER SIDE OF VEHICLE BEHIND CENTER GARNISH PILLAR. I TRIED TO PUT IT OUT WHILE OFFICER WENT TO GET A FIRE EXTINGUISHER BURNT MY HAND DUE TO BURNING PLASTIC FROM LOWER CENTER PILLAR GARNISH MELTING. LOOKS LIKE FIRE WAS STARTED SOMEWHERE IN THE SEATBELT RETRACTION AREA. NO MEDICAL ATTENTION WAS NEEDED AND MY HAND WAS OK AFTER A FEW DAYS.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10761673September 4, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE DRIVING 15 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE BEFORE GOING INTO A HIGHER SPEED. THE FAILURE RECURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,839.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761733September 4, 2015
ENGINE, FUEL/PROPULSION SYSTEM
WHILE SLOWING TO YIELD ONTO A HIGHWAY I WAS BEHIND ANOTHER VEHICLE WHICH WAS STOPPED TO THE ONCOMING TRAFFIC. AS I SLOWED TO A STOP, THE PILOT QUICKLY ACCELERATED TO 5000 RPM WHILE I'M PUSHING THE BRAKE TO THE FLOOR AND CAME WITHIN INCHES ON CRASHING INTO THE REAR OF THE VEHICLE IN FRONT OF ME. I WAS ABLE TO GET THE VEHICLE IN TO PARK. IT THEN DROPPED DOWN ON ITS OWN TO NORMAL IDLE. THIS IS A 2011 HONDA PILOT TOURING WITH 29,800 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761493September 4, 2015
POWER TRAIN
AFTER COMING HOME FROM WORK I NOTICED A DRIP LINE IN THE DRIVEWAY. WHEN I TURNED AROUND I SAW A POOL OF MILKY RED LIQUID UNDER THE PASSENGER SIDE ENGINE COMPARTMENT. AFTER OPENING THE HOOD I SAW THAT THE COOLANT OVERFLOW BOTTLE WAS IN FACT OVERFLOWING WITH THIS MILKY RED LIQUID. AFTER HAVING THE VEHICLE TOWED TO THE SERVICE STATION I WAS TOLD THAT THE TRANSMISSION COOLER FAILED IN THE RADIATOR CAUSING THE COOLANT TO MIX WITH TRANSMISSION FLUID. I WAS TOLD THAT THIS A COMMON PROBLEM IN THE 2005 PILOT AND THAT NOW THE TRANSMISSION WILL HAVE TO BE REPLACED OR REBUILT AT A COST OF $2500 PLUS THE COST OF REPLACING THE RADIATOR AND LINES, TOTAL BILL $3500. I AM TOLD AND I HAVE SINCE RESEARCHED THAT HONDA IS AWARE IF THIS ISSUE AND HAS NOT AT LEAST WARNED OWNERS THAT THE RADIATOR WILL MOST CERTAINLY FAIL, HAD THEY INFORMED ME I WOULD HAVE REPLACED THE RADIATOR BEFORE THIS HAPPENED. I RECENTLY CAME BACK FROM A 1500 MILE ROAD TRIP AND WAS TOLD THAT I WAS LUCKY THIS DID NOT HAPPEN ON THE ROAD AT SPEEDS OF 70MPH. I WOULD LIKE TO SEE HONDA HELD ACCOUNTABLE FOR THE AFTERMATH OF A KNOWN FAULTY PART AND THE COST OF REPLACING THE TRANSMISSION WHEN THERE SHOULD HAVE BEEN NO NEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760802September 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHEN ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759950August 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WOULD NOT GO INTO THE IGNITION SLOT ENTIRELY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO GET THE KEY TO ENTER AND ONCE IT WAS IN, IT TOOK SEVERAL ATTEMPTS TO TURN THE KEY IN THE IGNITION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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