Honda Pilot Complaints

9,418 consumer complaints on file.

#10726666June 22, 2015
SUSPENSION, SERVICE BRAKES
AFTER READING THE DREADED COMPLIANCE BUSHING ISSUE ON A FEW HONDA PILOT OWNER'S FORUMS AS WELL AS SAFERCAR.GOV, I THOUGHT ABOUT CHECKING MY VEHICLE TO SEE IF I HAVE THE SAME PROBLEM. SURE ENOUGH, THE BUSHINGS ON BOTH SIDES OF THE VEHICLE HAVE LEAKED. JUST LIKE SIMILAR EXPERIENCES FROM OTHER OWNERS, THE FRONT END OF THE VEHICLE VIBRATES EXCESSIVELY DURING BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725638June 16, 2015
AIR BAGS
ABOVE VEHICLE WAS TAKEN TO DEALERSHIP, YONKERS AVE HONDA,500 YONKERS AVENUE, YONKERS NY 10704 TO HAVE SAFETY RECALL PERFORMED AND OTHER ROUTINE MAINTENANCE ON 2/26/15. DEALERSHIP WAS UNABLE TO DO TAKATA AIRBAG RECALL BECAUSE IT DID NOT HAVE THE PART AND THEY WOULD NOTIFY ME WHEN PART WAS AVAILABLE. A DAY LATER MY RED AIRBAG LIGHT COMES ON IN MY VEHICLE AND STAYS ON. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND THIS AIRBAG BAG LIGHT HAS NEVER STAYED ON. I BELIEVE THAT THE DEALERSHIP CHECKED THE AIRBAG DURING MAINTENANCE TO VERIFY WHAT MODEL IT WAS , THIS WAS COMMUNICATED TO ME BY A YONKERS HONDA EMPLOYEE. AFTER NUMEROUS PHONE CALLS BETWEEN MYSELF AND THEIR SERVICE MANAGER IT WAS AGREED THAT I LEAVE MY VEHICLE WITH YONKERS HONDA UNTIL THEY COULD PERFORM THE RECALL. VEHICLE WAS LEFT WITH THEM ON 3/7/15 AND HONDA PROVIDED LOANER VEHICLE. IT WAS NOT UNTIL 4/16/15 THAT YONKERS HONDA COMPLETED RECALL AND I COULD PICK UP VEHICLE. FIVE DAYS LATER RED AIRBAG LIGHT COMES ON AGAIN AND STAYS ON. I RETURN TO YONKERS HONDA WHERE THEY DO A DIAGNOSTIC CHECK ANT THEY TELL ME IT COULD BE A AIRBAG SENSOR THAT IS NOT WORKING AND THEY WOULD FIX IT AT COST TO ME. I REFUSE TO PAY FOR A PROBLEM THAT I BELIEVE STARTED THE DAY I LEFT THEIR DEALERSHIP ON 2/26/2015. THE DEALERSHIP BROUGHT THE VEHICLE OUT AND NOW THE RED AIRBAG LIGHT IS NOT ON. THEY HAVE NO EXPLANATION FOR THIS. ON 6/3/15 THE RED AIRBAG LIGHT GOES ON AND STAYS ON . I HAVE CALLED HONDA AND THEY SAY THAT THEY DID THE RECALL AND THEY ARE NOT RESPONSIBLE FOR ANY OTHER PROBLEMS. THEY REFUSE TO CORRECT THE PROBLEM AT THEIR COST. I WOULD ASK FOR YOUR ASSISTANCE TO RESOLVE THIS MATTER, I DO NOT FEEL SAFE DRIVING THIS VEHICLE BUT I ONLY HAVE ONE CAR AND FEEL THAT I AM BEEN GIVEN THE RUN AROUND BY BOTH THE DEALERSHIP AND HONDA THE COMPANY....UPDATED 07/30/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725234June 15, 2015
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE MAKING A LEFT TURN AT APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,333.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725188June 14, 2015
STEERING, WHEELS, UNKNOWN OR OTHER
SUDDENLY CAR STARTED MAKING BAD NOISE FROM ENGINE. I WENT TO STORE TO FIX IT. THEY SAYING ITS FACTORY RECALL AND WE CAN'T FIX IT. I DIDN'T FIND ANY INFORMATION FROM YOUR WEBSITE. ALSO IT'S VERY RISKY. I SUPPOSE TO DRIVE MY CAR FROM MICHIGAN TO VIRGINIA BUT THE AUTO TECHNICAN TOLD ME WIL BE RISK IT'S WILL STOP YOUR WHEEL AND YOU WILL IN BIG ACCIDENT. SEARS AUTO DIDN'T FIX MY CAR. THEY REFER ME TO GO HONDA DEALER FOR RECALL ISSUE. PLEASE ADVICE ME. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724935June 12, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SHIFTED INTO GEARS INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724706June 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN THE RECALL; HOWEVER, HE DID NOT RECEIVE A NOTIFICATION LETTER. THE DEALER STATED THAT THE PART WOULD BE AVAILABLE WITHIN THREE WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724802June 11, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER IN 2004 FOR NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE DEALER REPAIRED THE OIL COOLER, BUT DID NOT REPLACE THE TRANSMISSION. THE TRANSMISSION FAILED AND THE MANUFACTURER REFUSED TO REPLACE IT. THE VEHICLE WAS NEVER FULLY REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724592June 10, 2015
FUEL/PROPULSION SYSTEM
STOP ON SIGNAL AND GREEN LIGHT IS ON. WHEN I RELEASED THE BREAK, SUDDENLY UNINTENDED ACCELERATE AND HIT THE FRONT CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10724167June 8, 2015
EXTERIOR LIGHTING
CENTER CONSOL LIGHTS ARE OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723592June 5, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THERE WAS A CONSTANT GRINDING AND RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER MORE THAN FIVE TIMES. THE TECHNICIAN INSPECTED AND TEST DROVE THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIAN PROVIDED SEVERAL REPAIRS THAT FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723382June 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723532June 4, 2015
ENGINE
I TOOK MY VEHICLE TO THE DEALER TODAY TO GET THE CURRENT RECALLS TAKEN CARE OF AND ALSO TOLD THEM TO CHECK THE MOTOR MOUNTS. I'VE READ QUITE A FEW COMPLAINTS ABOUT THE MOTOR MOUNTS FAILING AROUND 55,000 MILES AND ABRUPT/HARSH SHIFTING IN THE TRANSMISSION IS A GOOD INDICATOR OF THE DEFECT. DEALER JUST NOTIFIED ME THAT 2 MOTOR MOUNTS NEED TO BE REPLACED (FRONT AND SIDE MOUNTS). THEY REPLACED THEM BUT AT MY EXPENSE, UNFORTUNATELY. NOT SURE WHEN THE MOTOR MOUNTS EXPIRED SINCE I OWNED THE VEHICLE, I'M THE SECOND OWNER. THE CURRENT MILEAGE ON MY PILOT IS 159,000 SO I ENTERED 159,000 MILES FOR THE VEHICLE INCIDENT. BUT THE 3 YEARS I'VE OWNED IT, I HAVE ALWAYS NOTICED AN ABRUPT OR HARSH SHIFT FROM PARK TO DRIVE/REVERSE. I FEEL WITH A LOT OF HONDA PILOT OWNERS COMPLAINING ABOUT THIS DEFECT, THERE SHOULD BE A RECALL. THANK YOU, [XXX] PS, HERE'S A COUPLE OF FORUMS/BLOGS ABOUT THIS ISSUE. HTTP://WWW.PILOTEERS.ORG/FORUMS/18-MAINTENANCE/22774-ANYONE-CHANGED-MOTOR-MOUNT.HTML HTTP://WWW.CARCOMPLAINTS.COM/HONDA/PILOT/2005/ENGINE/MOTOR_MOUNTS_BROKEN.SHTML HTTP://HONDA-TECH.COM/HONDA-ACCORD-1990-2002-2/HOW-MUCH-REPLACE-MOTOR-MOUNT-95083/ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723269June 3, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2004 HONDA PILOT. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE MEDIAN. THE AIR BAGS DEPLOYED. THE DEPLOYMENT EJECTED OBJECTS THAT CAUSED THE CONTACT TO SUSTAIN A BRUISED EYEBROW AND A BLACK EYE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000....UPDATED 06/09/15 *BF
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10723000June 2, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2011 HONDA PILOT. WHILE PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,518.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10722656June 1, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 HONDA PILOT. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE COMPLETELY SHUT DOWN AND THE VSA LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722756June 1, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES ENGAGED INDEPENDENTLY. AS A RESULT, THE VEHICLE SWERVED FROM LEFT TO RIGHT AND THE VEHICLE STABILITY ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE YAW RATE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722357May 29, 2015
UNKNOWN OR OTHER
I NOTICED A GRINDING SOUND WHEN THE VEHICLE WAS PUT IN GEAR AND MOVING. THE NOISE GOT LOUDER WHEN THE AIR CONDITIONER WAS RUNNING. I TOOK THE VEHICLE TO THE DEALER SERVICE DEPARTMENT TO BE CHECKED OUT. THE SERVICE DEPARTMENT DETERMINED THAT THE REAR ENGINE MOTOR MOUNTS HAVE FAILED AND NEEDED TO BE REPLACED. THE SERVICE TECHNICIAN ADMITTED THAT THIS WAS UNUSUAL. I HAVE REASON TO BELIEVE THAT IS IS UNUSUAL AND DANGEROUS. I HAVE A 2003 HONDA PILOT THAT I DROVE FOR 10 YEARS. I NEVER EXPERIENCED ANYTHING LIKE THIS. I KNOW HOW DANGEROUS MOTOR MOUNT FAILURE CAN BE AS I WAS DRIVING CAR WHEN THE MOTOR MOUNTS FAILED AND CAUSE LOST OF CONTROL OF THE VEHICLE RESULTING IN A CRASH THAT COULD HAVE KILLED THE FOUR OF US RIDING IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722025May 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE VEHICLE HAS TWO OPEN RECALLS, NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS). THE CONTACT RECEIVED A RECALL NOTICE ON FEBURARY 18, 2015, BUT THE PART FOR THE REPAIR WAS STILL NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715872May 27, 2015
AIR BAGS
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REMEDY AIRBAG INFLATOR RECALL 14V-349 AND 14V-351 WITHIN A REASONABLE PERIOD OF TIME. *SMD THE CONSUMER WAS INFORMED THE PART(S) WERE ON BACK ORDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721772May 27, 2015
VISIBILITY/WIPER
CAR WAS PARKED IN GARAGE. FOUND FRONT WINDSHIELD CRACKED NEXT DAY. CRACK IS IMPAIRING LINE OF SIGHT. I FEEL THAT WINDSHIELD SHOULD NOT HAVE CRACKED. HAVE READ OF MANY OTHER HONDA PILOTS HAVING SIMILAR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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