Honda Pilot Complaints

9,418 consumer complaints on file.

#10735640July 21, 2015
AIR BAGS, UNKNOWN OR OTHER
I WAS INVOLVED IN AN AUTO ACCIDENT. WHEN I CAME TO THE INSIDE OF THE CAR WAS SMOKING. THE AIR BAGS WERE DEPLOYED AND I HAD A THREE INCH BURNED HOLE IN MY LEFT ARM. NOW I HAVE A PERMANENT SCAR BECAUSE OF THE AIRBAG. I HAVE PICTURES, POLICE REPORT AND HOSPITAL REPORTS. MA 10/19/2015 UPDATED 12/05/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10735649July 21, 2015
AIR BAGS
NHTSA RECALL #14V-353 ISSUED ON 19-JUNE-2014, WITHIN 30 DAYS OF THAT DATE MY VEHICLE WAS TAKEN TO MY LOCAL HONDA DEALER WHO ROUTINELY PERFORMS MY SCHEDULED MAINTENANCE, I WAS ADVISED AT THAT TIME THAT THE PART WAS ON ORDER. I'VE BEEN WAITING FOR OVER ONE YEAR AND NO CHANGE IN AVAILABILITY HAS OCCURRED. ON 15-JULY-2015 I RECEIVED A LETTER FROM HONDA AUTOMOBILE DIVISION IN CALIFORNIA THAT IF AMERICAN HONDA OR MY DEALER HAS FAILED TO REMEDY THE DEFECT IN MY VEHICLE "WITHIN A REASONABLE PERIOD OF TIME (60 DAYS AFTER THE DATE I FIRST CONTACTED THE DEALER FOR A REPAIR APPOINTMENT), I SHOULD THEN SUBMIT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. CONSIDERING HONDA HAS CONTINUED TO MANUFACTURE THIS VEHICLE AND SINCE THERE DOES NOT SEEM TO BE A SHORTAGE OF AIRBAGS FOR "NEW" VEHICLES, I FIND IT CONCERNING THAT I AND MANY OTHER LOYAL CONSUMERS SHOULD BE NEEDLESSLY PLACED IN JEOPARDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735334July 20, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT 45 MPH, THE VEHICLE STARTED TO VIBRATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED TRANSMISSION FLUID LEAKING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734927July 18, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THIS IS AN ADDENDUM TO COMPLAINT #10734361 THE INCIDENT DATE WAS NOT CORRECT. IT WAS 2015 NOT 2014. AND SINCE THE ORIGINAL COMPLAINT, WE TOOK THE VEHICLE TO AUTO PARTS STORE & THEY CAME UP WITH 2 ERROR CODES. 25-1 YAW SENSOR MALFUNCTION & 61-1 BATTERY VOLTAGE MALFUNCTION. THESE ERROR CODES SEEM TO BE A COMMON THREAD WITH A LOT OF THE COMPLAINTS FILED. ALSO, WE HAVE HAD TO REPLACE OUR ALTERNATOR & BATTERY SINCE THE RECALL SERVICE. COINCIDENCE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734668July 17, 2015
UNKNOWN OR OTHER
NHTSA RECALL NUMBER: 12V-573 MFR CAMPAIGN ID: S73 CAMPAIGN DESCRIPTION: SHIFT INTERLOCK RECALL DATE: 12/10/2012 RECALL STATUS: 17 CHARACTER VIN REQUIRED SUMMARY: HONDA IS RECALLING CERTAIN MODEL YEAR 2003 AND 2004 PILOT AND ODYSSEY AND 2003 THROUGH 2006 ACURA MDX PASSENGER VEHICLES MANUFACTURED FROM NOVEMBER 26, 2001, THROUGH AUGUST 30, 2006. THE INTERLOCK LEVER OF THE IGNITION SWITCH MAY DEFORM, WHICH CAN ALLOW THE INTERLOCK FUNCTION OF OF A VEHICLE WITH AN AUTOMATIC TRANSMISSION TO BE DEFEATED. SAFETY RISK: REMOVAL OF THE IGNITION KEY WHEN THE GEAR SELECTOR OF A VEHICLE WITH AN AUTOMATIC TRANSMISSION HAS NOT BEEN SHIFTED TO THE PARK POSITION CAN ALLOW THE VEHICLE TO ROLL AWAY, INCREASING THE RISK OF A CRASH. REMEDY: HONDA WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLE TO A HONDA OR ACURA DEALER. THE DEALER WILL INSTALL AN UPDATED SHIFT INTERLOCK LEVER AND, IF NECESSARY, REPLACE ANY NECESSARY PART OF THE IGNITION SWITCH, FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 22, 2013. OWNERS MAY CONTACT HONDA AT 1-800-999-1009. NOTE: COMPLETE REMEDY WAS NOT DONE. WITH RECALL BROUGHT TO DEALERSHIP. KEY COMES OUT IGNITION DUE TO THE IGNITION SWITCH NOT BEING REPLACE DUE TO DEFORMATION PER RECALL NOTICE. NOTIFIED HONDA CORPORATE AND LOCAL HONDA DEALER OF INCOMPLETE WORK AND A SOLUTION TO FIX THE ISSUE WAS DENIED BY BOTH. THE DEALERSHIP THAT DID FAULTY WORK AND DENIED REMEDY WAS. HONDA OF SLIDELL 510 E HOWZE BEACH RD, SLIDELL, LA 70461 PHONE:(985) 649-9091
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734240July 15, 2015
UNKNOWN OR OTHER
I HAVE SEVERAL ISSUES WITH THE 2015 HONDA PILOT THAT I PURCHASED IN JANUARY 2015. THE MOST RECENT ONE HAPPENED TODAY JULY 15, 2015. (FOR SOME REASON I COULD NOT POPULATE THE DATE FIELD ON THE FORM.) AS I WAS DRIVING, THE CAR LOST ALL POWER. EVEN THE STEERING WOULD NOT RESPOND, ALTHOUGH I WAS ABLE TO PULL OVER WITH GREAT DIFFICULTY BEFORE IT COMPLETELY STOPPED. I RESTARTED THE CAR AND WAS ABLE TO DRIVE THE BLOCK TO HOME. I CONTACTED THE DEALER AND WAS TOLD THERE WERE NO APPOINTMENTS UNTIL FRIDAY BUT TO TAKE IT IN UNDER THE EXPRESS SERVICE, WHICH I PLAN TO DO THIS AFTERNOON. I DID SEARCH THE INTERNET TO SEE IF OTHER HONDA PILOT OWNERS HAVE HAD A SIMILAR PROBLEM AND FOUND THAT INDEED IT HAS BEEN A PROBLEM FOR OTHER HONDA PILOT OWNERS. ADDITIONALLY, ON TWO DIFFERENT TIRES, I HAD TO HAVE REPAIRS DUE TO NAILS IN THE TIRE CAUSING SLOW LEAKS. I PREVIOUSLY OWNED A 2013 HONDA PILOT, SAME MODEL (TOURING) AND HAD THE SAME TIRE PROBLEMS. THIS IS THE CAR I USE FOR BUSINESS SO I WILL PUT MY BUSINESS ADDRESS BELOW. I AM USING MY PERSONAL EMAIL ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734288July 15, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING 60 MPH AT NIGHT, THE FRONT LOW BEAM HEADLIGHTS SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOW BEAM TERMINAL HARNESS FAILED AND WOULD NEED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734361July 15, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
1ST INCIDENT-I WAS TRAVELING AT A SLOW RATE OF SPEED (APPROX. 25-30 MPH). HEARD A GROWLING SOUND & CAR SUDDENLY BRAKED ON ITS OWN. I ALSO FELT AS IF I HAD LOST STEERING ABILITY. THE VSA LIGHT FLASHED ON THEN OFF DURING THE INCIDENT. 2ND INCIDENT- SAME AS ABOVE ONLY A WEEK LATER. 3RD INCIDENT- ABOUT 2 WEEKS LATER. MY WIFE WAS DRIVING THE CAR. HAD SLOWED DOWN TO ENTER THE RAMP TO GET ON THE HIGHWAY. AGAIN THE CAR MADE A GRINDING SOUND, THE VSA LIGHT CAME ON MOMENTARILY WHILE THE CAR APPLIED THE BRAKES ON ITS OWN. ALL OF THESE INCIDENCES OCCURRED AFTER THE CAR WAS SERVICED FOR THE VSA RECALL(13-026) ON MAY 6, 2015. PREVIOUS TO THIS SERVICE, WE HAD NEVER HAD ANY ISSUES WITH THE VSA. WE BELIEVE THAT BY HAVING THIS RECALL PERFORMED, HAS CAUSED ANOTHER MALFUNCTIONED AS A RESULT. I HAVE READ SOME MUCH MORE FRIGHTENING INCIDENCES THAN OURS ON YOUR SITE. SO WE ARE NOW DRIVING OUR CAR WITH THE VSA OFF! PLEASE INVESTIGATE BEFORE SOMEONE SERIOUSLY GETS HURT. UPDATED 11/27/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733379July 11, 2015
POWER TRAIN
THE POWERTRAIN HAS A VERY IRRITATING VIBRATION WHEN ACCELERATING THROUGH OR HOLDING IT AT 35 - 40 MPH. THE VIBRATION LASTS ABOUT 5 SECONDS AND HAS A VERY ODD NOISE THAT HAPPENS AT THE EXACT SAME TIME. KIND OF LIKE DEEP BASE. ALL INFO I CAN FIND POINTS TO THE TORQUE CONVERTER AND MY MECHANIC SAYS ALL HIS INFORMATION POINTS TO THE TORQUE CONVERTER ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733417July 11, 2015
UNKNOWN OR OTHER
I WAS IN MY DRIVEWAY, APPLYING BRAKES AS I BEGAN COASTING TO A STOP IN FRONT OF MY HOUSE WHEN THE CAR SUDDENLY ACCELERATED SMASHING INTO THE FRONT OF MY HOUSE. MIDDLE OF THE DAY, NO RAIN, NOT IMPAIRED, FLAT DRIVEWAY. AIR BAGS DID NOT ACTIVATE. PAINT/SCRATCHES ON THE FRONT BUMPER AND CRACKS ON THE HOUSE STUCCO BUT NO MAJOR DAMAGE. ACCELERATION STARTED JUST A COUPLE YARDS FROM THE HOUSE. HONDA DEALERSHIP COULD NOT FIND ANY EVIDENCE OF A COMPUTER OR OTHER PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10733229July 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732478July 7, 2015
EXTERIOR LIGHTING
HONDA REPLACED THE LOW BEAM HEADLIGHT SWITCH (NTHSA REF #15V320000) IN 2013 AND NOW THE SAME ISSUE HAS HAPPENED AGAIN (BOTH HEADLIGHT LOW BEAMS WENT OUT AT THE SAME TIME) AND HONDA SAYS THEY ARE NOT LIABLE. ITS THE SAME PROBLEM AS BEFORE. IT APPEARS HONDA SIMPLY REPLACED THE FAULTY SWITCH WITH ANOTHER FAULTY WITHOUT ANY KIND OF REPAIR OF DIFFERENT MANUFACTURING OF THE NEW SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732161July 6, 2015
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL* THE CONTACT OWNS A 2015 HONDA PILOT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT WAS DISCOVERED THAT THE FRONT PASSENGER TIRE WAS FLAT. THE CONTACT RETRIEVED THE JACK THAT CAME WITH THE VEHICLE AND ATTEMPTED TO LIFT THE VEHICLE. THE JACK WAS ELEVATED TO ITS MAXIMUM HEIGHT AND THERE WAS NOT ENOUGH CLEARANCE TO REMOVE THE TIRE. AS A RESULT, THE CONTACT RESORTED TO USING WOODEN BLOCKS TO ELEVATE THE VEHICLE HIGH ENOUGH TO REMOVE THE TIRE. THE JACK SEIZED AND ANOTHER JACK HAD TO BE USED IN ORDER TO REMOVE THE ORIGINAL JACK. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 10/06/15*LJ UPDATED 11/07/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731924July 3, 2015
UNKNOWN OR OTHER
I HAVE BEEN HAVING A PROBLEM WITH THE KEY AND IGNITION. THE KEY WILL GO INTO THE IGNITION BUT WON'T TURN. WHICH YOU CAN'T TURN THE CAR ON. I HAD TO HAVE IT TOWED TO THE DEALERSHIP IN 2013, WHICH THEY FIXED THE 2013 IGNITION RECALL PART. UNFORTUNATELY THE RECALL FOR THE IGNITION DIDN'T COVER THE TIMBER OR THE KEY. THE DEALERSHIP WANTED OF $1000 TO FIX IT. I HAD THE CAR TOWED BACK TO MY HOME AND THE TOW COMPANY PUT ME IN CONTACT WITH A LOCKSMITH THAT WAS ABLE TO FIX IT FOR A LOT CHEAPER. NOW THE PROBLEM HAS A ARISED AGAIN. I HAD TO CALL A TOW TRUCK YET AGAIN BECAUSE THE KEY WOULDN'T TURN IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731652July 2, 2015
EXTERIOR LIGHTING
BOTH HEADLIGHTS WENT OUT. VEHICLE HAS BEEN PREVIOUSLY RECALLED AND REPAIRED FOR THIS PROBLEM IN 2012. HAD TO RELY ON HIGH BEAMS TO GET HOME. REPLACED ONLY ONE BULB WHICH ON INSPECTION LOOKED GOOD. BOTH LIGHTS CAME ON. PROBLEM SOLVED OR SO I THOUGHT. WIFE DROVE THE CAR YESTERDAY AND SMOKE BEGAN TO COME OUT FROM AROUND THE STEERING COLUMN. SHE DRIVES WITH THE HEADLIGHTS ON EVEN DURING THE DAY. AFTER TURNING OFF THE LIGHTS AND THE CAR AND ALLOWING IT TO COOL OFF, SHE MADE IT HOME WITHOUT THE LIGHTS BEING ON. UPDATE 9/15/15*CW THE VEHICLE WAS REPAIRED. UPDATED 09/29/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731597July 1, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE MAKING A LEFT TURN AT VARIOUS SPEEDS, THE CONTACT HEARD A NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BOLT CONNECTING THE SUSPENSION TO THE FRAME HAD CORRODED AND THAT THE SUSPENSION NEEDED TO BE WELDED TO THE FRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731236June 30, 2015
SUSPENSION
I'VE OWNED THIS CAR FOR A YEAR NOW AND ITS BEEN A GREAT RUNNING VEHICLE. I NOTICED THAT THE REAR OF THE CAR HAD BEEN SAGGING A BIT BUT I DIDN'T THINK ANYTHING OF IT BECAUSE OF THE MILES IT HAD AND FIGURED THE SPRINGS WERE JUST A LITTLE WORN OUT. MY WIFE PULLED IT IN THE DRIVEWAY ONE AFTERNOON AND I NOTICED THE REAR OF THE VEHICLE WAS LOWER THAN NORMAL (NO ADDITIONAL WEIGHT IN TRUCK AREA). I LOOKED UNDERNEATH TO INSPECT WHAT COULD BE THE PROBLEM AND SAW THAT THE REAR SUSPENSION CRADLE THAT'S MOUNTED TO THE UNIBODY CROSS MEMBER HAD BROKEN THE REAR TWO BOLTS COMPLETELY OUT FROM THE CROSS MEMBER. I TOOK PICTURES FOR DOCUMENTATION. THIS VEHICLE HAS MANY MILES ON IT BUT IT IS ONLY 10 YEARS OLD AND I FEEL THAT THIS SHOULD NOT HAVE HAPPENED. I HAVE NEVER TOWED WITH THIS VEHICLE AND NEVER HAD ANYTHING OVER 200 POUNDS IN THE TRUNK AREA. IN MY OPINION THIS SEEMS LIKE A SERIOUS SAFETY ISSUE BECAUSE THIS COULD HAVE ENDED MUCH WORSE. I BELIEVE THIS IS CAUSED BY WATER SITTING IN THE CROSS MEMBER AND RUSTING IT FROM THE INSIDE OUT. THE OUTSIDE OF THE CROSS MEMBER HAS FEW SIGNS OF RUST. EVEN THOUGH I HAVEN'T BEEN ABLE TO FIND ANY INFORMATION ON THIS HAPPENING IN THE PAST I FEEL IT NEEDS TO BE BROUGHT TO SOME ATTENTION BEFORE IT BECOMES A REAL PROBLEM. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730982June 29, 2015
AIR BAGS
AIRBAG WAS RECALLED/REPLACED IN 2012-2013. HUSBAND WAS IN AN ACCIDENT WITH ANOTHER VEHICLE. HIS AIRBAG DEPLOYED AND LEFT A NASTY BURN ON HIS ARM. HE WAS TOLD IT WAS DUE TO THE POWDER. ACCIDENT OCCURRED IN TOWN WHILE TURNING SO RELATIVELY SLOW SPEED. I FELT HE SHOULD REPORT THE INCIDENT BACK IN OCTOBER 2014 BEFORE I HAD HEARD ABOUT THESE RECENT AIRBAG RECALLS. MY CONCERN IS THERE MAY BE PROBLEMS WITH THE REPLACEMENT AIRBAG IF THAT IS WHAT HE RECEIVED - I DONT HAVE ACCESS TO HIS VIN NUMBER RIGHT NOW.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10730526June 26, 2015
AIR BAGS
611 AMHERST RD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730370June 25, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING 30 MPH, THE CONTACT DISCOVERED AN ABNORMAL GRINDING NOISE AND A TRANSMISSION LEAK. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE WAS INOPERABLE FOR 20 MINUTES. THE CONTACT RESTARTED THE VEHICLE AND TOOK IT TO THE DEALER. IT WAS DIAGNOSED THAT THE TRANSMISSION AND SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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