Honda Pilot Complaints

9,418 consumer complaints on file.

#10836192January 7, 2016
AIR BAGS
2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG LIGHT COMES ON RANDOMLY WHILE DRIVING. *SMD THE CONSUMER STATED THE AIR BAG ISSUE HAS BEEN GOING ON, SINCE THE VEHICLE WAS PURCHASED NEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818535January 6, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
ON NOVEMBER 10, 2015, AT APPROXIMATELY 5:30PM, MY WIFE AND I WERE TRAVELING ON NORTH I-75 IN SOUTHWEST OHIO. BESIDES OURSELVES, WE HAD OUR TWO YOUNG GRANDCHILDREN IN THE CAR. THE CAR'S COMPUTER STARTED DISPLAYING A CHANGING SERIES OF WARNINGS GENERALLY INDICATING VARIOUS SYSTEM FAILURES. THE CAR BASICALLY STARTED TO SHUT DOWN. SINCE WE WERE IN THE FAR RIGHT LANE, MY WIFE WAS ABLE TO COAST OVER TO THE SHOULDER. IF WE HAD BEEN TRAVELING IN THE MIDDLE OR LEFT LANE OF TRAFFIC, THERE WOULD HAVE BEEN LITTLE IF ANY CHANCE OF MOVING OVER TO THE CURB. THE CAR, WITH TWO YOUNG CHILDREN IN THE BACK SEAT, WOULD HAVE SHUT DOWN LEAVING US IN THE PATH OF VERY FAST MOVING CARS AND TRUCKS. THE ONLY OUTCOME WAS A POTENTIALLY DEADLY HIGH-SPEED REAR END COLLISION. WE HAD TO HAVE THE CAR TOWED TO OUR HONDA DEALER APPROXIMATELY 40 MILES AWAY. ON NOVEMBER 27, THE DAY AFTER THANKSGIVING, THE SAME FAILURE OCCURRED AT APPROXIMATELY 2:30PM. THIS TIME WE WERE 400 MILES FROM HOME TRAVELING EAST ON HIGHWAY 11-E, BETWEEN GREENEVILLE AND JOHNSON CITY, TENNESSEE. I CAUGHT THE FAILURE EARLY ENOUGH BEFORE THE ENGINE SHUT DOWN AND WAS ABLE TO COAST THE CAR TO A PARKING LOT OF AN OUT-OF-BUSINESS STORE. THIS TIME INSTEAD OF TWO YOUNG CHILDREN, WE HAD TWO ELDERLY GREAT GRANDPARENTS. THE DEALER THAT HANDLED THE FIRST INCIDENT DIAGNOSED THE PROBLEM AS A SOFTWARE ISSUE. HOWEVER, THE SECOND DEALER DIAGNOSED IT AS A FUEL PUMP RELAY NOT PROPERLY CONNECTED. THIS RELAY REQUIRES A SPECIAL TOOL TO INSTALL IT. SEE ATTACHED LETTER WITH ATTACHMENTS FOR ALL DETAILS INCLUDING SERVICE INVOICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818121January 5, 2016
SERVICE BRAKES
WARPED ROTORS DUE TO ISSUES WITH FRONT SUSPENSION REAR LOWER ARM BUSHINGS THAT ARE CURRENTLY LEAKING AND CRACHED. I TOOK MY CAR INTO THE DEALERSHIP SEVERAL TIMES AND WAS NEVER TOLD ABOUT THIS ISSUE, BUT DID COMPLAIN OF VIBRATING, YET NOTHING WAS SAID OR DONE. HAD TO GO TO ANOTHER MECHANIC TO FIND OUT WHAT WAS WRONG. HONDA NEEDS TO COVER THIS ISSUE AS I CAN SEE FROM THE OTHER COMPLAINTS THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. THESE ARE FAULTY PARTS ON A VEHICLE THAT COSTS OVER $30,000.00. THIS IS MY SECOND HONDA PILOT AND I DID NOT HAVE THIS ISSUE WITH THE LAST PILOT. CAR VIOLENTLY SHAKES WHEN BRAKING. IT HOWEVER THE WHOLE FRONT END VIBRATES WHEN DRIVING. NOW MY WINDOW RATTLES AND I BELIEVE IT IS LOOSE BECAUSE I CAN HEAR THE AIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817682January 4, 2016
ENGINE
USING EXCESSIVE OIL 120K USING 2 QT EVERY 2,300 MILES WITH NO VISABLE LEAKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817255December 31, 2015
STEERING
THE STEERING WHEEL ON MY 2009 HONDA PILOT VIBRATES EXCESSIVELY AT ANY SPEED OVER 50MPH. I HAVE COMPLETELY REPLACED THE BRAKE ROTOR AND PADS WITH BRAND NEW PARTS. IT IMPROVED SOMEWHAT, BUT DIDN'T ELIMINATE THE VIBRATION PROBLEM. MY ONLINE RESEARCH SHOWS THEY ARE MANY OTHERS WHO EXPERIENCED THE SAME PROBLEMS ACROSS ALL MODEL YEARS. IT APPEARS TO BE A FUNDAMENTAL DESIGN/MANUFACTURING DEFECT. SOME PEOPLE CLAIMED TO HAVE THE VIBRATION PROBLEM FIXED BY REPLACING THE ENGINE MOUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817131December 30, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER CLUTCH SOLENOID VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816575December 28, 2015
ELECTRICAL SYSTEM
ELECTRICAL SHORT IN DRIVER'S SIDE OUTSIDE POWER MIRROR. WHEN ADJUSTED IN, A SHORT BLOWS FUSE #36 (10A). IT ALSO LOOSES POWER HEATER, DEFOGGERS (FRONT AND REAR). 63,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816620December 28, 2015
SERVICE BRAKES
PREMATURE WEARING OF THE FRONT BRAKES AND ROTORS. PULLING, VIBRATING, DIFFICULTY STOPPING STARTED EARLY AND INCREASED OVER TIME. PURCHASED THE CAR APRIL 2013. REPLACEMENTS DONE OCTOBER 2014 AT 24,800 MILES. HONDA WOULD NOT REIMBURSE US FOR THE REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816624December 28, 2015
WHEELS
PREMATURE TIRE WEAR.PURCHASED CAR APRIL 2013. BROUGHT TO DEALER 09/24/2015 37,453 MILES. VEHICLE SCAN SUMMARY INDICATED THREE TIRES WITH MARGINAL TREAD DEPTH AND ONE WITH TREAD DEPTH LESS THAN RECOMMENDED MINIMUM. DELAER MOVED ONE REAR TIRE TO THE FRONT AND RECOMMENDED I DRIVE 5-10 THOUSAND MILES MORE TO GET MORE VALUE ON THE PRORATING OF THE TIRES. WHEN I RETURNED ON 12/28/2015 WITH 39,915 MILES I WAS TOLD THAT NO PRORATING WOULD BE GIVEN UNLESS I HAD WRITTEN PROOF OF TIRE ROTATION DONE EVERY 5,000 MILES. I DO NOT...WHO DOES? THE SUGGESTION WAS ERRONEOUS MISLEADING AND DANGEROUS BECAUSE IT KEPT ME DRIVING ON BALD TIRES DURING THE WINTER SEASON. THE ROTATION OF THE TIRES IS IRRELEVANT TO THE FACT THAT THE TIRES WORE TOO QUICKLY BECAUSE THEY ARE OF POOR QUALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816232December 26, 2015
ELECTRONIC STABILITY CONTROL (ESC)
ELECTRONIC STABILITY CONTROL. WHILE DRIVING HOME FROM MY FAMILY CHRISTMAS PARTY, I TURNED A SMALL CORNER AT 15 MPH AND MY BREAKS LOCKED UP. THE VEHICLE WILL NOT GO OVER 20MPH NOW. IT HAPPENED 4 TIMES TO ME YESTERDAY. 4 TIMES. EACH TIME I WAS SHOVED FORWARD, AND LOST MOMENTARY CONTROL OF THE VEHICLE ALMOST HITTING A CURB. IT HAPPENED 3 MORE TIMES ON THE ROAD. EACH TIME WITH CARS NEAR ME. THIS IS A HUGE SAFETY ISSUE WHEN THERE ARE KIDS IN THE VEHICLE. I DO NOT HAVE A THOUSAND OR MORE TO PUT INTO MY CAR RIGHT NOW. NOR CAN I RISK MY LIFE FOR A VEHICLE THAT I LOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10812042December 24, 2015
POWER TRAIN
WHEN ACCELERATING AT APPROXIMATELY 35-40 MPH THE CARS SHAKES AND VIBRATES. IF YOU LET OFF THE ACCELERATOR THE SHAKE WILL GO AWAY. HAS PROGRESSIVELY GOTTEN WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811117December 18, 2015
POWER TRAIN
PURCHASED 2011 HONDA PILOT EX-L NEW IN MID-2010. FOR THE PAST SEVERAL MONTHS, WE FELT A SHUDDER IN THE TRANSMISSION AT/AROUND 25 MPH WHEN ACCELERATING LIGHTLY FROM A FULL STOP. GOT PROGRESSIVELY WORSE OVER TIME; EVEN PASSENGERS NOTICED IT. CAR IS JUST UNDER 5.5 YEARS OLD WITH 72K MILES ON IT. DEALER CHECKED, SAID THE TORQUE CONVERTER HAD FAILED AND WOULD COST $1,900 TO REPLACE. STATED THE NEW T/C HAD A 'FIX' THAT CORRECTED AN EARLIER, KNOWN PROBLEM?! AFTER REPLACING THE TRANSMISSION AND/OR TORQUE CONVERTER ON MY 2000 ACURA TL THREE TIMES AND ONCE ON TWO PREVIOUS HONDA PRELUDES, I SAID I'D HAD ENOUGH WITH HONDA AND DEMANDED FOR IT BE REPAIRED FOR FREE. I'VE SEEN A PLETHORA OF COMPLAINTS ON-LINE ABOUT 2009-2011 PILOTS AND ODYSSEY TRANSMISSIONS AND T/C'S SO HONDA OBVIOUSLY HASN'T FIXED THE TRANSMISSION PROBLEMS THAT PLAGUED EARLIER MODELS, INCLUDING TL'S, ACCORDS AND CRV'S. WE FINALLY SETTLED ON $500 BUT THIS WILL BE MY LAST HONDA/ACURA PRODUCT. HELLOTOYOTA/LEXUS AND MAZDA!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810865December 17, 2015
ELECTRICAL SYSTEM
SAFETY RECALL 15V-668 ACTIVE, IT APPEARS CAR ALARM & SECURITY SYSTEM WAS COMPROMISED BY ANOTHER CAR REMOTE. IN SAMS PARKING LOT I APPROACHED MY VEHICLE AND OPENED REAR DECK AND WHILE LOADING ITEMS IN CAR A HORN STARTED BLOWING ANOTHER SUV IN LEFT PARK SPACE LIGHTS WERE FLASHING BUT IT WAS MY CAR HORN BLOWING, NO LIGHTS ON, OTHER CAR OWNER OPENED HIS REAR DECK AND LOADED ITEMS, MY WIFE GOT OUT HER KEY AND SILENCED MY CAR HORN, WE LEFT & TRAVELED 8 MILE, STOPPED, GET OUT MY VEHICLE WOULD NOT LOCK WITH DOOR HANDLE, KEY FOB ORMANUAL LOCK ON DOOR. DIC DISPLAYED KEY NOT RECOGNIZED, ALL OUTSIDE LIGHTS STAY ON 10 MIN, I CRANKED CAR GOT ON I 20 I DID NOT HEAR DOORS LOCK.DIC NORMAL I OPENED MY DRIVER DOOR AND PASSENGER DOOR OPENED AT 70 MPH. THIS IS A SERIOUS SAFETY ISSUE. GOT HOME SHUT OFF CAR TRIED LOCK / UNLOCK SEVERAL TIMES OK LIGHTS GO ON/OFF IN NORMAL MANER. I HAVE A DEALER APP FOR RECALL 12-22-15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810726December 16, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE LOW BEAM HEADLIGHTS ON THE DRIVER SIDE FAILED TO ILLUMINATE INTERMITTENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816139December 14, 2015
ENGINE, ELECTRICAL SYSTEM
2015 HONDA PILOT. CONSUMER WRITES IN REGARDS TO ENGINE STALLS WHILE DRIVING. *SMD THE CONSUMER STATED THE ENGINE WOULD GENERALLY STALL WHILE MERGING INTO TRAFFIC FROM A NEAR STOP. IT SEEMED AS THOUGH, THE ENGINE STOPPED FOR A FEW SECONDS AND THEN RE-STARTED AND SURGED FORWARD. THE PROBLEM WAS INTERMITTENT. THE DEALER INFORMED THE CONSUMER, THE ISSUE WAS THE COMPUTER CONTROLLING THE VARIABLE VALVE TIMING AND THERE WAS NO CURRENT FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810125December 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809850December 12, 2015
SUSPENSION
AUGUST 2015 I RECEIVED THE LETTER ABOUT DEFECTIVE COMPLIANCE BUSHINGS. I HAD MINE REPAIRED BY MY LOCAL HONDA DEALER. I IMMEDIATELY SENT IN MY REPAIR BILL AND REQUESTED INFORMATION. THAT WAS AUGUST 2015 AND I HAVE NOT HEARD ONE WORD BACK FROM HONDA AND WE ARE NOW IN DECEMBER. THERE ONCE WAS A TIME THAT HONDA QUALITY WAS AMAZING, BUT I SUPPOSE THAT EVEN HONDA BUYS INFERIOR PRODUCTS FROM CHINA AND TRIES TO PASS THEM OFF AS QUALITY LEAVING THE CONSUMER HOLDING THE BAG. REMEMBER WHEN THE CUSTOMER WAS ALWAYS RIGHT!! - R.I.P.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809857December 12, 2015
STEERING, SUSPENSION, WHEELS
VEHICLE SHIMMIES, SHAKES, VIBRATES WHEN BRAKING AND PULLS TO THE LEFT. HAD 26,000 MILE ON VEHICLE. BROUGHT TO DEALERSHIP AND THEY SAID IT COULD BE DUE TO BREAKING, CAR WASHES, AND WEATHER. ROSTERS WERE RESURFACED AT MY EXPENSE. NOW VEHICLE HAS 38,000 MILES ON IT WITH THE SAME PROBLEM. DEALERSHIP SAYS IT'S MY FAULT. ALL MILES ARE HIGHWAY AND VEHICLE IS GARAGED AT HOME AND DURING THE DAY AT THE OFFICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809748December 11, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
THERE WAS A VEHICLE SAFETY LETTER SENT TO ME ABOUT MY CV JOINTS I TOOK THE CAR TO CULVER CITY HONDA IN SEPTEMBER YET HAVE THEY OR ANY HONDA REPAIRED MY CAR. WITH THE LETTER AND NOISE THE CAR IS MAKING IVE YET TO GET REPAIRED. WHEN I TURN THE WHEELS KNOCK CLICKING NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808984December 8, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED FOR AN UNKNOWN MANUFACTURER RECALL, THE FRONT DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRASH SENSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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