Honda Pilot Complaints

9,418 consumer complaints on file.

#10809021December 8, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2003 CHEVROLET PILOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH AND THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807899December 2, 2015
SERVICE BRAKES
FRONT BRAKE ROTORS ARE EXTREMELY POOR FOR THIS VEHICLE - I HAVE RE-SURFACED TWO DIFFERENT SETS OF ROTORS 3 TIMES EACH NOW AND THEY CONTINUE TO WARP. THE OEM ONES LASTED 12K MILES BEFORE WARPING THEN NEEDING RESURFACED. I THEN BOUGHT AN AFTERMARKET SET FROM ADVANCE AUTO PARTS AND THEY WARP AT LESS THAN 10K MILES BEFORE HAVING THEM RE-SURFACED. THEY SEEM TO WARP THE EASIEST WHEN TRAVELING AT HIGHWAY SPEEDS AND JUST BRAKING NORMALLY AT AN OFF RAMP WHEN EXITING THE HIGHWAY, THE STEERING WHEEL STARTS TO WOBBLE AND THE BRAKES VIBRATE BADLY. THE BRAKES ARE WAY WORSE AFTER THE ROTORS WARP. 3 TIMES I HAVE HAD THOSE SETS OF ROTORS RE-SURFACED 3 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808018December 2, 2015
ELECTRONIC STABILITY CONTROL (ESC)
VSA WARNING LIGHTS CAME ON WHILE I WAS DRIVING ON HIGHWAY AND THE CAR SUDDENLY APPLIED BRAKE ITSELF FOR NO REASON. I ALMOST LOST CONTROL OF THE CAR DUE TO PANIC OF UNKNOWING WHAT HAPPEN. I PULLED THE CAR OVER AND TOOK A QUICK PICTURE OF MALFUNCTION VSA WARNING LIGHTS. THEN, I TURNED OFF THE ENGINE AND START AGAIN LATER TO CHECK IF ANYTHING HAS GONE WRONG. VSA LIGHTS WENT OFF AND THE CAR IS DRIVING AS NORMAL. I HAD NOTIFIED THIS VSA WARNING LITE ON IGNITION BEFORE THE COLD START IN THE MORNING TO LOCAL DEALER SINCE LAST YEAR. THEY SAID THAT THEY CAN'T FIND ANY ERROR CODE IN DIAGNOSIS. IN LATELY INCIDENT, THEY FINALLY TOOK THE MATTER SERIOUSLY THEN THEY FOUND YAW SENSOR ERROR CODE BUT THEY STILL CAN'T GUARANTEE THE VSA PROBLEM WILL BE SOLVED. I WISH AHC WILL LOOK INTO THIS VSA PROBLEM TO HELP OUT THE OWNERS AND I THINK THERE ARE MANY OTHER PEOPLE HAVING SAME PROBLEM LIKE ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808050December 2, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE GEARS ALSO FAILED TO SHIFT INTO PARK MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND REPAIRS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,171. UPDATED 2/4/16 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT A COST OF $ 441.67. UPDATED 03/31/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807646December 1, 2015
SUSPENSION
WHILE MY WIFE WAS DRIVING MY 2003 HONDA PILOT SHE ALMOST LOST CONTROL WITHOUT ANY WARNING. SHE DRIVE IT THE FEW REMAINING MILES HOME AND ASKED ME TO EXAMINE IT FOR A POSSIBLE LOOSE WHEEL. UPON INSPECTION I FOUND THAT THE ENTIRE REAR SUSPENSION HAD SEPARATED FROM THE BODY AND THAT ONLY THE ABS BRAKE WIRES WAS HOLDING IT IN PLACE. THERE WAS NO APPARENT REASON FOR THIS. THERE WAS NOTHING TO EXPLAIN WHY THIS HAD OCCURED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807859December 1, 2015
VEHICLE SPEED CONTROL
I WAS NEARLY STOPPED PULLING INTO A PARKING SPOT. TOUCHED BRAKE WHEN CAR SUDDENLY ACCELERATED INTO A STEEP INCLINE IN FRONT OF THE SPOT. I PUMPED THE BRAKE A NUMBER OF TIMES. I THINK THE STEEPNESS OF THE HILL PLUS THE BRAKING MAY HAVE STOPPED IT. OTHERWISE IT WOULD HAVE HIT SOME BIG TREES. IT IS NOW AT THE DEALER'S...PROBABLY WON'T FIND ANY CAUSE. NOT SURE WHAT TO DO IF THAT HAPPENS. DON'T THINK THERE IS ANY DAMAGE..ONLY SOME DIRT AND GRASS STUCK INTO MY LICENSE PLATE. NO INJURY. VERY LUCKY ...NEVER WANT TO BE SO SCARED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807402November 30, 2015
STEERING
TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING FAILED AND THE CONTACT CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. NO POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10807534November 30, 2015
POWER TRAIN
TRANSMISSION WAS INCLUDED IN RECALL BUT WE WERE NEVER NOTIFIED. EXPERIENCED CATASTROPHIC FAILURE AT 168,000 MILES. LOST POWER ON THE FREEWAY GOING 65 MPH WITH NO WARNING. HONDA REFUSING TO REPLACE TRANSMISSION BECAUSE OF THE AGE AND MILEAGE OF MY CAR, DESPITE THE KNOWN DEFECT IN THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795319November 22, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE CRANKING MY 2015 HONDA PILOT ON 11/22/15 IT DID NOT WANT TO START. I TURNED THE KEY AND LET IT GO AND IT CONTINUED TO TRY TO START ON ITS OWN. I TURNED THE KEY BACK TO OFF AND TOOK IT OUT OF THE IGNITION. AFTER THE THIRD TRY OF STARTING MY VEHICLE IT FINNALLY STARTED. IT WAS NOT EXTREMELY COLD OUT IDE THE TEMPERATURE WAS 51 DEGREES. THIS IS MY 3RD PILOT I HAVE OWNE AND NEVER HAD THIS ISSUE BEFORE. MY VEHICLE ONLY HAS16,500 MILES ON IT. COULD THIS BE THE SIGN OF A BIGGER ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795245November 21, 2015
POWER TRAIN
MY PILOT 2005, 45000 MLS. IS RUNNING VERY GOOD BUT FROM 3 MONTH AGO THE ENGINE LIGHT IS ON AND THE VTM-4 IS ON AT THE SAME TIME SOME TIMES IN OFF AND ALWAYS BACK. THIS HAPPEN WHEN THE ENGINE START AND STAY ON, SOMETIMES ON THE ROAD IS OFF BACK AGAIN ON ENGINE LIGHT AND VTM-4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795145November 20, 2015
STRUCTURE:BODY
THE FOUR DOORS MUST RECEIVE AN USUAL AMOUNT OF FORCE FOR NORMAL CLOSURE. WE ARE ALWAYS LEAVING A DOOR AJAR WHEN WE EXIT. FROM THE INSIDE MUST PULL DOOR WITH MORE THAN USUAL FORCE. BEST TO KEEP HAND ON DOOR UNTIL CLOSED WHICH I HAVE NEVER HAD TO DO IN A NEW CAR AND I HAVE PURCHASED NUMEROUS NEW CARS OVER THE YEARS. THE DOOR FEELS LIKE DEAD WEIGHT - HAS ALMOST NO CLOSURE FORCE. IT HELPS SOME TO OPEN A WINDOW OR ANOTHER DOOR TO RELIEVE THE BACK PRESSURE BUT STILL IS NOT A NORMAL DOOR CLOSURE. I HAVE GONE TO THREE DEALERS AND NOTHING THEY CAN DO SINCE NO THERE IS NO ADJUSTMENT. I HAD A 2009 PILOT AND THE DOORS WORKED JUST FINE. ONE HONDA DEALER SAID THE DOOR IS LIKELY TOO HEAVY FOR HARDWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794816November 19, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE HAD TO BE TOWED TO A HONDA DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE FAILURE RECURRED SIX DAYS LATER. WHEN THE FAILURE RECURRED, THE TRANSMISSION FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS GIVEN BACK TO THE CONTACT, BUT THE VEHICLE STALLED A FEW DAYS LATER AND ALL THE WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789579November 10, 2015
UNKNOWN OR OTHER
BLUETOOTH CONNECTION DROPS REGULARLY, CAUSING A DISTRACTION TO THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789635November 10, 2015
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
I WRITE TO YOU TO CONVEY MY SAFETY CONCERNS REGARDING A NEW HONDA 2016 PILOT. MY ATTEMPTS TO RESOLVE MY CONCERNS WITH AMERICAN HONDA MOTOR CO., INC. WERE MET WITH TEPID RELUCTANCE AND A CAVALIER NEGLECTFUL ATTITUDE. 1.AT HIGH SPEEDS (55-75 MPH) THE VEHICLE OVERSTEERS AND DURING EMERGENCY AVOIDANCE MANEUVERS BECOMES UNSTABLE. TWICE WHILE AVOIDING DEAR ON INTERSTATE HIGHWAYS, I HAVE ALMOST LOST CONTROL AND WAS SERIOUSLY CONCERNED ABOUT ROLLING THE VEHICLE OVER. I OWN AND HAVE DRIVEN A 2003 PILOT FOR OVER 180,000 MILES AND NEVER EXPERIENCED THIS SORT OF ISSUE. I BELIEVE THE SUSPENSION IS INCORRECTLY DESIGNED AND THAT UNEXPECTED AND UNNECESSARY ROLLOVERS ARE IMMINENT. 2.THE 'AUTO IDLE OFF' FEATURE TURNS THE ENGINE COMPLETELY OFF AT CERTAIN TIMES AND UNDER CERTAIN CIRCUMSTANCES. IT TAKES BETWEEN 900 AND 1,300 MILLISECONDS TO RECOVER POWER TO THE WHEELS WHEN THIS HAPPENS. UNLIKE HYBRID VEHICLES (FROM WHICH THIS FEATURE WAS TAKEN), THERE IS NO ALTERNATIVE ELECTRICAL MOTOR TO PROVIDE TORQUE TO THE DRIVETRAIN WHILE THE ENGINE RESTARTS AND AS A RESULT, THERE IS DELAY IN ACCELERATING. IN THE VAST MAJORITY OF TIMES, THIS IS OF NO CONSEQUENCE HOWEVER IN A SMALL FRACTION THIS DELAY INCREASES THE RISK OF COLLISION. ABOUT ONCE PER WEEK, I EXPERIENCE A DELAY IN ENTERING DENSE TRAFFIC WITHIN SHORT INTERSTATE MERGE LANES. THIS DELAY OF ABOUT ONE SECOND IS ENOUGH TO REMOVE MY MARGIN OF ERROR AND INCREASES THE RISK OF COLLISION DURING A MERGING MANEUVER. WHILE THERE IS A SWITCH TO DEFEAT THIS FEATURE, IT RESETS EVERY TIME THE VEHICLE IS TURNED OFF AND REMEMBERING TO OVERRIDE IT EVERY TIME IS INCONSISTENT WITH HUMAN MEMORY AND PERFORMANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788968November 7, 2015
POWER TRAIN
D LIGHT STARTED BLINKING AS I WAS GOING DOWN THE INTERSTATE. AFTER I STOPPED I CHECK GAS COVER AND TRANSMISSION FLUID LEVELS. BOTH OK. HAPPENED AGAIN SO I WENT TO GET CODE READ...THROWING CODE P0872 AND CODE 0700. I HAD THIS PROBLEM A FEW YEARS AGO AND HONDA FIXED PROBLEM FOR ALMOST $500. WHY IS IT HAPPENING AGAIN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788765November 6, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HONDA PILOT. WHILE DRIVING APPROXIMATELY 5 MPH AND PULLING INTO A PARKING SPACE, THE RPMS SUDDENLY INCREASED TO 6,000 AND THE VEHICLE SURGED FORWARD. THE SHIFTER WAS SWITCHED TO NEUTRAL, BUT THE ENGINE CONTINUED TO REV. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788507November 5, 2015
UNKNOWN OR OTHER
I HAD JUST PULLED OUT OF MY GARAGE WHEN THE TAILGATE WINDOW ON MY EIGHT DAY OLD, 2016 HONDA PILOT FORCEFULLY EXPLODED. IT BLEW SHARDS OF GLASS 15 FEET BEHIND THE VEHICLE. THE FORCE BROKE THE REAR WINDOW WIPER AND BENT THE WINDOW WIPER ARM DOWN. ALL THIS OCCURRED WHILE I WAS TRAVELLING ABOUT 5 TO 10 MILES AN HOUR. THE CAR WAS COMPLETELY OUT OF THE GARAGE, BUT NOT FAR FROM IT. NO ONE WAS AROUND THE CAR. MY HUSBAND WAS IN THE BACK YARD AND HEARD THE EXPLOSION. OUR HONDA DEALER SAID WE PRESSED THE WIPER INTO THE WINDOW CAUSING PRESSURE WHICH BROKE THE WINDOW. I WAS DRIVING ALONE IN THE CAR. IF ANYONE HAD BEEN BEHIND THE VEHICLE THEY WOULD HAVE BEEN SHREDDED BY FLYING GLASS. IT DIDN'T DROP TO THE GROUND IT FLEW 15 FEET BEHIND THE CAR. THIS PRESENTS A DANGEROUS SITUATION IF PEOPLE ARE NEARBY AS ON A CITY STREET OR PARKING LOT. FROM THE INTERNET I SEE THIS HAS HAPPENED TO MANY OTHER VEHICLE MAKERS, NOT JUST HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788189November 4, 2015
UNKNOWN OR OTHER
STALLS AND HESITATES WHEN TURNING LEFT ESPECIALLY ON ROUNDABOUTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788230November 4, 2015
SERVICE BRAKES, WHEELS
I HAVE BEEN NOTICING THAT WHEN I BRAKE MY VEHICLE SHAKES - TOOK IT IN TO HAVE THE BRAKES DONE AND THE DEALERSHIP TOLD ME THAT MY BRAKES LOOKED BRAND NEW AND WANTED TO SEND ME ON MY WAY. I ASKED WELL WHY IS IT SHAKING THEN AND I WAS TOLD THAT MAYBE THE ROATERS NEEDED MACHINING A $207 SERVICE. THIS WAS AFTER THEY DID NOT BOTHER TO CALL ME TO TELL ME MY VEHICLE WAS READY I JUST HAPPENED TO SHOW UP AN HOUR AFTER MY SCHEDULED APPT TIME SO MACHINING MY ROATERS WOULD HAVE BEEN ANOTHER HOUR TO 2 HOUR WAIT. (NOT HAPPY) SO I LEFT AND I AM STILL DEALING WITH THE VIBRATION. I ALSO NOTICED WITHIN THE PAST WEEK AFTER HAVING TO DRIVE IN HEAVY RAINFALL THAT WHEN GOING ABOVE 45 MPH I HYDROPLANE BADLY - TO THE POINT WHERE I ALMOST HIT A CONCRETE BARRIER ON THE HIGHWAY. THE PUDDLE OF WATER WAS NOT, IN MY OPINION, LARGE ENOUGH TO HAVE CREATED SUCH HYDROPLANING, NEITHER WAS MY SPEED. ENDED UP DRIVING MY HUSBANDS JEEP UNTIL THE RAIN SUBSIDED BECAUSE NOW I'M SCARED OF DRIVING MY CAR IN THE RAIN. I DON'T HAVE DOCUMENTATION FOR THE "REPAIR" BECAUSE THEY LITERALLY DIDN'T EVEN TAG MY VEHICLE. I WILL BE TAKING IT BACK THIS WEEKEND CONSIDERING I AM NOT THE ONLY PERSON HAVING THIS ISSUE APPARENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788324November 4, 2015
SEATS
LEFT FRONT BRACKET ON DRIVER SEAT HAS BROKEN ON ITS OWN WITHOUT ANY OUTSIDE INFLUENCE. WIFE PARKED IN DRIVE WAY LEANED BACK TO EXIT VEHICLE AND THE BRACKET BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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