Honda Pilot Complaints

9,418 consumer complaints on file.

#10788149November 3, 2015
AIR BAGS
I BROUGHT MY 2004 HONDA PILOT TO A AUTHORIZED HONDA DEALERSHIP FOR THE AIRBAG RECALL AND WITH 2 HOURS THE AIRBAG LIGHT CAME ON. I TOLD THE VEHICLE BACK TO THE DEALERSHIP AND THEY TOLD ME MY AIRBAG UNIT HAD FAILED AND NEEDED TO REPLACED FOR $800. THE VEHICLE HAD NO AIRBAG ISSUE UNTIL THE TAKADA CANNISTER WAS REPLACED, WHICH I UNDERSTAND THE NEW UNIT IS NOT COMPATABLE WITH THE 2004 AIRBAG CONTROL UNIT. BOTH THE DEALER AND AMERICAN HONDA HAVE DENIED ANY RESPONSIBILITY FOR THE REPLACEMENT OF THE UNIT AND I HAVE BEEN DRIVING MY HONDA PILOT FOR THE LAST 2 MONTHS WITH MY FAMILY WITH NO OPERATIONAL AIRBAG SYSTEM! EXTREMELY UNPROFESSIONAL AND UNSAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787757November 2, 2015
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE BATTERY FAILED IN THE VEHICLE AND CAUSED THE AIR BAGS TO DEACTIVATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787541November 1, 2015
STRUCTURE:BODY
ON OCTOBER 31, 2015 AT APPROXIMATELY 1100 HOURS, I WAS TRAVELING ON INTERSTATE 85 NORTHBOUND APPROACHING THE EXIT RAMP TO ARCHDALE, NORTH CAROLINA WHEN A LOUD EXPLOSION SOUND OCCURRED. WHILE I CONTINUE NORTH ON INTERSTATE 85 IN THE SLOW LANE UNTIL I COULD FIND A GOOD AND SAFE AREA TO PULL OVER, I STARTED TO HEAR A NOISE THAT SOUNDED LIKE GLASS HITTING THE ROOF OF MY VEHICLE. THE NOISE WAS COMING FROM THE SUNROOF AREA BUT I HAVE THE SLIDING SUN VISOR CLOSED SO I COULD NOT SEE WHAT WAS COMING FROM MY SUNROOF UNTIL I LOOKED OUT MY REAR VIEW MIRROR AND NOTICED GLASS WAS FALLING OFF THE REAR OF MY VEHICLE. AFTER APPROXIMATELY DRIVING 150 FEET, I PULLED MY VEHICLE ON THE RIGHT SHOULDER OF I-85 JUST SOUTH OF HIGHWAY 62 EXIT RAMP TO INVESTIGATE THE INCIDENT. WHEN I GOT OUT OF MY VEHICLE, I NOTICED THAT I HAD A LARGE HOLE IN THE MIDDLE OF GLASS SUNROOF WITH MINOR CRACKS SURROUNDING THE LARGE HOLE. DURING MY INVESTIGATION AND BASED ON MY TRAINING AND EXPERIENCE INVESTIGATING CRASHES OR BEING INVOLVED IN A CRASH INVESTIGATIONS WHILE PERFORMING MY DUTIES AS A LAW ENFORCEMENT OFFICER, I NOTICED THAT THE GLASS ON MY SUNROOF WAS PUSHED UP AS IF THE SUNROOF BUCKLED AND EXPLODED. I CAN TESTIFY 100% THAT NOTHING HIT MY VEHICLE WHILE DRIVING ON INTERSTATE 85 BECAUSE FOR SOMETHING TO HIT MY VEHICLE DIRECTLY IN THE CENTER OF MY SUNROOF AND PRODUCE A LARGE HOLE, IT WOULD HAVE BROKEN THE SLIDING SUN VISOR THAT I HAD CLOSED. IN ADDITION, I DID NOT SEE ANY ROCKS OR HARD OBJECTS LYING INSIDE THE LARGE HOLE. FURTHERMORE, AS I MENTIONED BEFORE THE EDGES OF THE LARGE HOLE OF MISSING GLASS WAS POSITIONED IN A UPWARD POSITION AND USUALLY WHEN GLASS IS BROKEN, IT CAVES INWARD AND NOT OUTWARD. THEREFORE, AFTER SPENDING APPROXIMATELY 15 MINUTES LOOKING AT MY SUNROOF THAT EXPLODED, I DROVE IT BACK HOME AND I CONTACTED MY INSURANCE COMPANY AND OBTAINED PHOTOGRAPHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787421October 31, 2015
ENGINE
LOSS OF POWER ON HIGHWAY EVEN WHEN ACCELERATOR ENGAGED. HAD TO PULL OVER THE SHOULDER. VEHICLE COULD NOT BE DRIVEN. SMOKE WAS COMING FROM THE REAR OF VEHICLE BUT SENT AWAY AFTER ENGINE WAS SHUT OFF. VEHICLE HAD TO BE TOWED. SERVICE DEPARTMENT AT NEAREST HONDA DEALER CITED A RADIATOR LEAK THAT LIKELY GOT INTO THE TRANSMISSION LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671076October 29, 2015
AIR BAGS
2006 HONDA PILOT. CONSUMER WRITES IN REGARDS TO FAILURE OF DEALERSHIP TO HONOR SCHEDULED APPOINTMENT FOR SAFETY RECALL REPAIRS. *SMD THE CONSUMER STATED DESPITE A SCHEDULED APPOINTMENT AND BEING TOLD THE PART WAS ORDERED, HE WAS INFORMED THE PART WAS NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786574October 27, 2015
SERVICE BRAKES
VEHICLE SHIMMIES, SHAKES, VIBRATES WHEN BRAKING AND PULLS TO THE LEFT. HAD 26,000 MILE ON VEHICLE. BROUGHT TO DEALERSHIP AND THEY SAID IT COULD BE DUE TO BREAKING, CAR WASHES, AND WEATHER. ROSTERS WERE RESURFACED AT MY EXPENSE. NOW VEHICLE HAS 38,000 MILES ON IT WITH THE SAME PROBLEM. DEALERSHIP SAYS IT'S MY FAULT. ALL MILES ARE HIGHWAY AND VEHICLE IS GARAGED AT HOME AND DURING THE DAY AT THE OFFICE. DID NOT NEED TO REPLACE ROATERS ON ANY PREVIOUSLY OWNED SUV'S FOR 75,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785874October 25, 2015
STRUCTURE:BODY
RIGHT SIDE WINDSHIELD CLOSURE/TRIM (GARNISH - PART NUMBER 73152 - SZA - 01ZA) BLEW OFF WHILE TRAVELING AT INTERSTATE SPEED. SAW / HEARD SOMETHING HIT THE TOP PART OF THE WINDSHIELD AND ROOF. THOUGHT IT CAME FROM VEHICLE IN FRONT OF ME. DID NOTICE VEHICLE BEHIND ME PULLED OVER. DIDN'T NOTICE MISSING PC UNTIL CLEANING WINDSHIELD A COUPLE WEEKS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785769October 24, 2015
SERVICE BRAKES, POWER TRAIN, STEERING
I HAVE A 2004 HONDA PILOT WITH ROUGHLY 174,000 MILES ON IT. IT HAS BEEN WELL CARED FOR AND THE ENGINE SEEMS TO RUN GREAT. I ACQUIRED THE CAR ABOUT A MONTH AGO AND UPON DRIVING IT I NOTICED A FAINT SHUDDERING BETWEEN GEARS UPON ACCELERATION FROM 2-50 MPH. THE WEEKS WENT ON AND IT IS NOW VERY SCARY TO DRIVE IT SHUDDERS TERRIBLY WHILE ACCELERATING AND DECELERATING FROM 2-50 MPH. IT FEELS AS IF THE VEHICLE IS GOING TO JUST STALL OR POSSIBLY LOCK UP AND CRASH OFF THE ROAD I HAVE AN INFANT SON AND IM AFRAID TO HAVE HIM IN THE VEHICLE. THE CAR WAS BOUGHT OUTRIGHT FROM A CERTIFIED HONDA DEALERSHIP FOR OVER 10,000 $ A FEW YEARS BACK,. AND LIKE I SAID THE CAR IS BARELY DRIVABLE THE STEERING IS VERY UNPREDICTABLE AND WILD IT IS UNRESPONSIVE AT TIMES WHEN IM TURNING THE STEERING WHEEL THE CAR CONTINUES TO GO STRAIGHT. THE NOISE FROM THE FRONT DIFFERENTIAL AREA ALONG WITH THE BRAKES ARE SO LOUD WHEN GOING DOWN HILL THAT THEY CAN BE HEARD OVER THE RADIO ON LEVEL 24-27. I CAN FEEL THE CONSTANT VIBRATION AND UPSET IN THE FRONT END SO BAD WHILE DRIVING THAT I HAVE TO MUTE THE RADIO AT TIMES TO MAKE SURE THE VEHICLE ISN'T SCRAPING AND SPARKING ALONG DUE TO A TRANSMISSION LOCK UP CAUSE IT JUST FEELS LIKE SOMETHING IS TERRIBLY WRONG. I M TOO AFRAID TO EVEN GO ON THE FREEWAY UNLESS ABSOLUTELY NECESSARY BECAUSE IM AFRAID OF BEING INJURED OR KILLED BY THIS ALL TOO COMMON PROBLEM I'VE BEEN READING ABOUT. THIS FACT IS VERY TROUBLESOME BECAUSE I LIVE WHERE THE ONLY WAY TO GET ANYWHERE IS TO GO ON THE FREEWAY SO I DON'T KNOW WHAT IM GOING TO DO. WITH THE AMOUNT OF COMPLAINTS ON THIS EXACT ISSUE IM SURPRISED THERE IS NO LAW SUIT... I AM GOING TO TRY TO SEE WHAT I CAN DO TO GET ONE STARTED... IF YOUR PRODUCT HAS BEEN PROVEN DEFECTIVE LIKE THIS OBVIOUSLY HAS THEN HONDA REALLY NEEDS TO OWN UP ITS NOT FAIR HOW MUCH MONEY WE ALL LOSE BY PURCHASING THIS POS FOR THE HIGH RESALE PRICES WE PAY!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785705October 23, 2015
EXTERIOR LIGHTING
MY 2016 HONDA PILOT EXL SENSING HAS VERY POOR HEADLIGHTS FOR SEEING THE ROAD SURFACE IN FRONT OF THE VEHICLE EVEN WITH THE DRIVING/FOG LIGHTS TURNED ON WHILE IN MOTION ON CITY STREETS. THESE HEADLAMPS ARE ALSO NOT THE BEST ON DISTANCE OBJECTS. I LEAVE THE SWITCH IN THE AUTO POSITION SO I HAVE TO TURN THEM ON AND OFF SOMETIME TO SEE IF THEY ARE EVEN ON AT NIGHT OR IF IT IS JUST THE DAYLIGHT RUNNING LIGHTS THAT ARE ON. WITH THE VEHICLE STATIONARY ABOUT 8 FEET FROM MY GARAGE DOOR THE HEADLAMPS BEAM HAS A SHARP CUT OFF FOR ANY OBJECTS ABOVE 33 INCHES AND FOR ANY OBJECTS BELOW 21 INCHES. THIS PRESENTS A NARROW HORIZONTAL BEAM OF LIGHT OF ABOUT OF ABOUT 12 INCHES, THIS MAY BE THE NEW STANDARD OR GREAT FOR FOG, BUT IT MAKES ME UNCOMFORTABLE IN A CAR I BOUGHT PRIMARILY FOR SAFE TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785341October 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT CAME ON INTERMITTENTLY. AFTER I TOOK IT IN FOR THE RECALL, THE DEALER SAID THE SENSOR WAS BAD AND NEEDED TO BE REPLACED FOR $200. I HAD THAT DONE AND THE SECOND DAY FOLLOWING, IT WAS ON AGAIN. IT INTERMITTENTLY LIT FOR ABOUT 3 MONTHS. NOW IT IS ALMOST ALWAYS ON. I SEE SIMILAR ISSUES LISTED. GOD FORBID THEY DON'T WORK WHEN I NEED THEM. NOT THRILLED WITH THE PILOT. TRANSMISSION LIGHT ALSO INTERMITTENTLY LIGHTS (BLINKING D). I HAD THIS FIXED YEARS AGO AFTER THE DEALER SAID NEW TRANS FOR $3,000. I DIDN'T BITE ON THAT ONE BECAUSE THE SHIFTING WAS SEEMLESS. SEEMS THAT MECHANICS MAYBE RELY ON COMPUTER TOO MUCH. HAD SWITCH CHANGED OUT AND IT STOPPED FOR ABOUT 2 YEARS. NOW IT'S ON INTERMITTENTLY AGAIN. TIRE PRESSURE IS ANOTHER PROBLEM. ELECTRONICS STINK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785410October 22, 2015
SERVICE BRAKES
BRAKES HAVE BAD VIBRATION WHEN STOPPING AT SPEEDS AROUND 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10784446October 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V320000V (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED A RECALL NOTIFICATION IN JULY OF 2015. THE DEALER WAS CONTACTED NUMEROUS TIMES AND CONTINUED TO STATE THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785204October 21, 2015
STEERING
WHEN RAINING AT ABOUT 55 TO 60 MPH VEHICLE HYDROPLANES. I HAVE OTHER FAMILY MEMBERS THAT OWN THE SAME VEHICLE HAVING SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783836October 20, 2015
AIR BAGS
THE HONDA DEALER HAS FAILED TO REPLACE/REPAIR THE TAKADA AIR BAG WITHIN A REASONABLE AMOUNT OF TIME FROM MY FIRST CONTACT FOR A REPAIR APPOINTMENT. WE REQUESTED AN APPOINTMENT DURING FEBRUARY OF 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783674October 20, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION COOLER PIECE FRACTURED INTERNALLY, WHICH CAUSED THE TRANSMISSION FLUID TO LEAK INTO THE RADIATOR WITHOUT WARNING. THE DEALER REPLACED THE RADIATOR AND REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 12/01/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783161October 18, 2015
STEERING
KEY WILL EITHER NOT GO INTO IGNITION KEY LOCK, OR IT WILL GO IN BUT YOU CAN'T TURN IT TO START CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783094October 17, 2015
POWER TRAIN
AT SPEEDS UP TO APPROXIMATELY 35 MPH, THE CAR RANDOMLY HAS A SHUDDER OR VIBRATION. IT IS NOT FELT IN THE STEERING BUT IN THE BODY OF THE CAR. WHEN ACCELERATOR IS PUSHED HARDER OR IF THE GEAR SELECTOR IS MOVED TO D3 THE SHUDDER STOPS. THIS OCCURRED FROM 60K MILE WHEN PURCHASED TO NOW AT 170K MILES. DEALER CAN'T IDENTIFY THE PROBLEM BUT RECOMMENDS A NEW TORQUE CONVERTER. HONDA AMERICA WILL NOT DO ANYTHING BECAUSE OF THE AGE. I'VE SEEN NUMEROUS COMPLAINTS WITH THE SAME SYMPTOMS. HONDA IS IGNORING THAT THIS PROBLEM EXISTS. IT POINT TO TRANSMISSION ISSUES. TIRES HAVE BEEN REPLACED, ROTATED, REBALANCED, REALIGNED AND IT HAD NO EFFECT ON THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781647October 13, 2015
POWER TRAIN
THE VEHICLE JUMPS ON AND OFF AND I TEND TO LOOSE CONTROL OF THE VEHICLE WITH STEERING. FURTHER CHECK REVEALED THAT THE TRANSMISSION FAILURE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781819October 13, 2015
AIR BAGS
MY AIRBAG LIGHT IS ON. I HAD AIRBAGS RECALL DONE AND THE MECHANICS STATE THE LIGHT IS NOT RELATED NOR DO THEY HAVE RECORD OF THE RECALL REPAIR BEING MADE. BECAUSE IT IS A RED LIGHT, THE SENSOR WILL NEED TO BE REPLACED @ $800 OR IT WILL NOT PASS INSPECTION. JUST WANTED TO LET PEOPLE KNOW IN THE EVENT THIS HAPPENS TO MORE PEOPLE TOO. JUST STRANGE THE SERVICE TO AIRBAGS CORESPONDS WITH THIS LIGHT. WE ALSO FOUND A SCREW IN DRIVER SIDE FLOORBOARD AFTER THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781395October 12, 2015
AIR BAGS
I CALLED HONDA PLAZA BKLYN NY IN JULY IN REFERENCE TO THE RECALL LETTER I RECEIVED. THEY SAID THEY WOULD GET BACK TO ME. I CALLED 2 MORE TIMES & WAS TOLD SOMEONE WOULD CALL ME. NO ONE EVER CALLED. THEY SAY I'M ON THE LIST BUT WILL NOT TELL ME WHAT # ON THE LIST I AM. ACCORDING TO THE LETTER I RECEIVED THE AIRBAG RECALL SHOULD BE TAKEN CARE OF WITHIN 60 DAYS. IT IS NOW OVER THE 60 DAYS. I WAS GOING TO GO TO BAY RIDGE HONDA BUT THEY CAN'T PROMISE ME HOW LONG IT WILL TAKE & DON'T OFFER LOANER CARS. THEY HAVE A SHUTTLE BUS BUT IT WILL ONLY GET ME HOME. I STILL NEED A CAR TO GO TO WORK. I LEAVE MY HOME AT 3.30P. TO WORK NIGHTS SO THE SHUTTLE THEY OFFERED WILL NOT HELP ME. I BOUGHT 2 CARS FROM PLAZA HONDA AND ANY TIME I HAVE TO DEAL WITH THE SERVICE DEPT. AT PLAZA IT'S ALWAYS A PROBLEM BUT NOW IT'S A REALLY BIG PROBLEM BECAUSE IT HAS TO DO WITH MY SAFETY. I NEED SOMEONE'S HELP TO SEE WHY PLAZA HONDA IS - A. NOT GETTING BACK TO ME WHEN I'M TOLD SOMEONE WILL CALL ME. -B WHAT NUMBER AM I ON THERE LIST. -C WHY THIS IS TAKING OVER THE 60 DAY PERIOD. ANY HELP YOU CAN GIVE WITH THIS WILL BE GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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