Honda Pilot Complaints
9,418 consumer complaints on file.
- #10849833March 15, 2016LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SIDE DOOR FAILED TO LOCK. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK AND VIBRATED. THERE WAS NO WARNING INDICATOR. THE CONTACT STATED THAT THE PREVIOUS OWNER TOOK THE VEHICLE TO A LOCAL DEALER WHO WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10849852March 15, 2016POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE AUTOMATIC TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS TRANSMISSION FLUID LEAKING IN CLOSE PROXIMITY TO THE TRANSMISSION SENSOR. THE CONTACT STATED THAT THE TRANSMISSION WAS OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10846321March 13, 2016SEATS
THE DRIVER'S SEAT POPPED AND NOW TILTS BACKWARDS FROM THE LEFT. UPON INVESTIGATION I FOUND THE EXACT PROBLEM OTHERS HAVE REPORTED TO NHTSA REGARDING THIS YEAR MODEL: THE LEFT SIDE BRACKET THAT HOLDS THE MOTOR FOR THE POWER SEAT BACK BROKE ALONG THE RIVET LINE. THIS HOLDS THE SEAT BOTTOM TO BODY OF THE SEAT. THIS WAS PERFECTLY DESCRIBED IN A COMPLAINT LODGED 4/25/2015 FROM TAMPA, FL. THIS APPEARS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10846060March 11, 2016POWER TRAIN
MY 2005 HONDA PILOT CHECK ENGINE LIGHT CAME ON. MY LOCAL MECHANICS SCANNED THE COMPUTER CODE P0741, TORQUE CLUTCH SOLENOID. AFTER HE REPLACE THE SOLENOID AND CLEARED THE CODE I DROVE IT FOR ABOUT 50 MILES BEFORE THE LIGHT CAME ON AGAIN. SO I TOOK IT BACK THE THE SHOP TO HAVE THE CODE SCAN AGAIN. THE SAME CODE, P0741 APPEAR IN HIS SCANNER. HE RECHECK THE REPLACEMENTAL PART FOR MALFUNCTION AND CONNECTION ISSUES WITH NO ISSUES. SO I TOOK IT TO A TRANSMISSION SHOP TO HAVE A SECOND OPINION. THE TRANS SHOP EXAM THE TRAN AND FOUND NO ISSUES ALSO. BOTH SHOPS SUGGEST THAT THERE MUST BE AN INTERIOR ISSUE IN THE TRAN ITSELF. MY ONLY OPTION ARE TO REPLACE THE WHOLE TRAN OR DRIVE IT AS LONG AS IT IS DRIVING FINE. I THINK HONDA KNOW OF THIS INTERIOR ISSUE AND DON'T WANT TO RECALL THE VEHICLES. REPLACING A TRAN ISN'T A CHEAP FIX.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10846104March 11, 2016ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT VARIOUS SPEEDS, THE RPMS REVVED AND THE GAUGE READING FLUCTUATED WITHOUT WARNING. IN ADDITION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE VIOLENTLY JERKED FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 133,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10846177March 11, 2016POWER TRAIN
TL* THE CONTACT OWNS A 2015 HONDA PILOT. WHILE DRIVING 55 MPH AND ACTIVATING THE DRIVER SIDE SEAT HEATER, THE GEAR SHIFTER WAS ENCOUNTERED AND SHIFTED INTO NEUTRAL. AS A RESULT, THE VEHICLE LOST POWER AND FAILED TO ACCELERATE. THE CONTACT PLACED THE GEAR SHIFTER BACK INTO DRIVE AND WAS ABLE TO RESUME NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10845792March 9, 2016POWER TRAIN
2014 HONDA PILOT BOUGHT FROM DEALER IN 12/2015 WITH 18,000 MILES ON ODOMETER. VEHICLE ROLLED DOWN OUR DRIVEWAY WHILE TRANSMISSION WAS IN "PARK". THIS WAS AN UNCONTROLLED RUN-AWAY VEHICLE. DRIVEWAY IS TYPICAL SUBURBAN DRIVEWAY, SLIGHT GRADE, NOTHING OUT OF THE ORDINARY. NO OTHER VEHICLE HAS EVER ROLLED DOWN OUR DRIVEWAY, EVER. THE 2014 HONDA PILOT ROLLED ON TWO DIFFERENT OCCASIONS BEFORE WE CONTACTED THE DEALER IN 01/2016. IT ROLLED AN ESTIMATED DISTANCE OF 18 FEET BEFORE COMING TO A REST PARTIALLY BLOCKING A PUBLIC ROADWAY. DEALER REPLACED TRANSMISSION UNDER WARRANTY. WHILE THAT WORK WAS BEING PREFORMED, THE LOANER CAR, ANOTHER 2014 HONDA PILOT, ALSO ROLLED DOWN THE DRIVEWAY. OUR VEHICLE WAS RETURNED WITH THE NEW TRANSMISSION AND HAS SINCE ROLLED ON TWO ADDITIONAL OCCASIONS. THE MOST RECENT ON 3/2/16 WAS CAPTURED ON VIDEO TO DOCUMENT VEHICLE IN "PARK" AND ROLLING DOWN OUR TYPICAL SUBURBAN DRIVEWAY. WE CONTACTED DEALER AGAIN. DEALER NOW STATES NOTHING MORE CAN BE DONE AND TO "JUST USE PARKING BRAKE". WE GET THAT, THAT IS GOOD GENERAL ADVICE HOWEVER THIS VEHICLE REPRESENTS A SAFETY HAZARD AND A LEVEL OF POTENTIAL LIABILITY TO US AS OWNERS THAT IS NOT ACCEPTABLE. THIS RUN AWAY VEHICLE COULD DAMAGE OTHER'S PROPERTY OR INJURE OR KILL A PERSON. WE ARE DISTRAUGHT ABOUT THIS AND DON'T KNOW WHAT TO DO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10840023March 5, 2016SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
IN THE MORNING, ON JANUARY 27, I HAD MY 2 YEAR OLD AND 4 YEAR OLD IN THE VEHICLE AND I WAS DRIVING MY SON TO SCHOOL. LESS THAN A MILE FROM HOME, GOING BETWEEN 30-35MPH, I TAPPED THE BRAKES AS I APPROACHED A BEND IN THE ROAD AND AFTER A BRIEF INITIAL PAUSE (AS YOU WOULD EXPECT), THE CAR SUDDENLY STARTED RAPIDLY ACCELERATING - I STARTED PRESSING THE BRAKES TO NO AVAIL - VEHICLE DID NOT SLOW DOWN - AT THIS POINT I WAS IN THE CURVE AND WAS UNABLE TO KEEP THE VEHICLE ON THE ROAD. I HIT A SMALL TREE AND CONTINUED CAREENING OUT OF CONTROL UNTIL I CRASHED IN A DITCH, HITTING A WOOD HYDRO POLE (THANKFULLY NOT CONCRETE) - BOTH AIRBAGS DEPLOYED - I SUFFERED A BROKEN ANKLE, BRUISED RIBS AND SEAT BELT ABRASIONS - MY 2 YEAR OLD REQUIRED STITCHES ON HER EYE LID AND EYEBROW DUE TO IMPACT WITH HER CUP THAT SHE WAS HOLDING AT THE TIME (WE'RE LUCKY HER SIGHT WASN'T AFFECTED). MY SON SUFFERED NO PHYSICAL INJURIES BUT 1 MONTH LATER IS STILL TALKING ABOUT IT. VEHICLE WAS A COMPLETE WRITE OFF. HAD APPROXIMATELY 161,000 MILES AT TIME OF INCIDENT. CRUISE CONTROL WAS LIKELY ON BUT WASN'T IN USE. SIMILAR ISSUE HAPPENED ON 2 PREVIOUS OCCASIONS. 1ST AT LEAST 8 MONTHS AGO AND THEN AGAIN ABOUT 3 WEEKS BEFORE ACCIDENT (WAS GOING TO ADDRESS WITH DEALER AT NEXT OIL CHANGE) BUT ON TWO PRIOR OCCURRENCES SURGE OCCURRED WHEN BRAKES WERE TAPPED TO DISENGAGE CRUISE CONTROL - SAME PAUSE/SURGE BUT NOT NEARLY AS INTENSE AND STOPPED IMMEDIATELY WHEN BRAKES WERE PRESSED AGAIN. AFTER THE ACCIDENT I NOTED THAT THERE ARE SEVERAL REPORTS OF THE SAME THING HAPPENING TO OTHER PEOPLE. NO IDEA HOW FAST IT WAS GOING WHEN IT CRASHED BUT IT "FELT" LIKE AT LEAST 50MPH. THIS IS TERRIFYING WHEN IT HAPPENS, I DON'T WANT TO SEE THIS HAPPEN TO ANYONE ELSE. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED IF THIS HAD OCCURRED AT AN INTERSECTION OR ON THE EXPRESSWAY - WE MIGHT NOT BE HERE... ALSO MAILING LETTER TO MANUFACTURER.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10839856March 4, 2016SERVICE BRAKES, ENGINE, POWER TRAIN
2/4/16: BACKED OUT OF GARAGE, PUT CAR IN PARK, LOWERED GARAGE DOOR. WAS ABOUT TO EXIT VEHICLE TO ADJUST PASSENGER SIDE MIRROR, CAR SURGED FORWARD, CRASHING THROUGH GARAGE DOOR. BRAKES WOULD NOT STOP VEHICLE AS IT WAS CRASHING THROUGH THE GARAGE; IMMEDIATELY APPLIED EMERGENCY BRAKES, CAR FINALLY STOPPED AGAINST SHELVING IN GARAGE AND WTEN BECAME WEDGED IN GARAGE. CAR EXPERIENCED SEVERE DAMAGE TO FRONT, HOOD, TOP, SIDES AND COULD NOT BE REMOVED FROM GARAGE UNTIL GARAGE DOORS WERE REMOVED BY GARAGE DOOR COMPANY THE NEXT DAY. ON 2/5/16 TOOK CAR TO HONDA DEALER. SAID THEY NEEDED TIME TO INVESTIGATE, WOULD NEED UNTIL MONDAY, 2/15 WHEN MANUFACTUERE'S REP COULD BE THERE; GAVE LOANER VEHICLE TO USE IN INTERIM. CAR STILL HAD DEALER TAG, ONE MONTH OLD. ON 2/17, RECEIVED A CALL FROM SERVICE MANAGER STATING THAT HONDA REP'S INVESTIGATION FOUND NOTHING WRONG WITH VEHICLE AND THAT I WOULD NEED TO LOOK TO MY INSURANCE COMPANY TO REPAIR VEHICLE. I WAS TOLD TO RETURN LOANER VEHICLE THAT DAY, WHICH WE DID. THERE WAS OVER $2,000 DAMAGE TO HOME; AND $8,836 DAMAGE TO VEHICLE. I FIND IT AMAZING THAT HONDA COULD FIND NOTHING WRONG WITH VEHICLE. I KNOW FOR A FACT THAT THE CAR WAS IN PARK AND NOTHING WOULD MAKE IT STOP. THE CAR IS BRAND NEW - HONDA KNOWS THAT SOMETHING IS WRONG; THERE ARE OTHER VEHICLES THAT HAVE HAD THE SAME PROBLEM. I WILL NOT FEEL SAFE IN THE CAR FOR ONE MINUTE WHEN THE REPAIRS ARE COMPLETED (TAKING 24 DAYS TO REPAIR). AND, IT IS A DAMAGED VEHICLE WITH THE DEALER TAG STILL ON IT!
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10839615March 3, 2016SERVICE BRAKES
TO WHOM IT MAY CONCERN, MY 2005 PILOT MODEL EXL HAS 90,000 MILES. RECENTLY THE VSA LIGHT STARTED TO COME ON RANDOMLY WHILE I WAS DRIVING THE CAR. WHENEVER THAT HAPPENED THERE WOULD ALSO BE A LOUD 'CHUNK' NOISE THAT ACCOMPANIED IT AND FOR A FRACTION OF A SECOND THE BRAKES AND STEERING WHEEL WOULD LOCK UP. HOWEVER TODAY WHEN IT HAPPENED, I COULD NOT TURN OFF THE VSA FUNCTION AND THE WORST PART WAS THAT THE MALFUNCTION OF THE VSA HAD LOCKED THE BRAKES ONCE WHILE I WAS DRIVING ON THE ROAD. DUE TO THE MALFUNCTION I LOST CONTROL OF THE CAR FOR A FEW SECONDS AND ALTHOUGH THIS ONLY OCCURRED ONE TIME, IT WAS AN EXTREMELY FRIGHTENING EXPERIENCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10839736March 3, 2016ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING IN NORMAL CONDITIONS AT ANY SPEED AT ANY TIME IT ON ANY TYPE OF ROADWAY FEELS AS IF THE BRAKE IS BEING SLAMMED ON AND PULLS THE CAR SLIGHTLY TO THE LEFT WITHOUT ANY INPUT FROM THE DRIVER. I HAVE THIS OCCUR DAILY. THE VSA LIGHT AND MANY TIMES THE TIRE PRESSURE LIGHT IMMUNIMATE JUST PRIOR OR AT THE TIME OF THE EVENT. IT IS AT THE HONDA DEALER WHO FIRST WANTED ME TO REPLACE THE REAR END BUT THEY SAY IT IS A FAULTY SENSOR AND ARE REPLACING IT FOR ABOUT $800 BUT THEY ARE STILL NOT SURE THAT IS THE PROBLEM. I SAW THE RECALL FOR 2013 PART OF THE VSA AND THEY SAY THAT WAS FIXED BACK THEN. SO WHAT IS GOING ON NOW THIS CONTINUES TO BE A MAJOR SAFETY ISSUE AND COSTLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10839384March 2, 2016ELECTRICAL SYSTEM
PURCHASED 2016 HONDA PILOT ON 2/27/16. STARTED NOTICING ISSUES WITH RADIO FADING IN AND OUT (VOLUME). THIS PROBLEM OCCURS AT ALL TIMES IT SEEMS BUT WORSE WHILE IN MOTION.TOOK TO DEALER AND THEY STATED WASNT AWARE OF ANY ISSUES WITH THIS PROBLEM. AS I STARTED MY RESEARCH, I FOUND THAT THIS IS A HUGE PROBLEM WITH THE 2016 PILOT. FILED A COMPLAINT WITH HONDA AND WAS TOLD TO TAKE TO DEALER AS I DID BUT NOTHING WAS DONE ABOUT ISSUE. SEEMS LIKE A SMALL ISSUE BUT WHEN SPENDING THAT AMOUNT OF MONEY YOU EXPECT EVERYTHING TO BE WORKING PROPERLY. FEEL LIKE I'M GETTING THE RUN AROUND BUT THIS PROBLEM NEEDS TO FIXED. NOT SURE WHERE I CAN GO AT THIS POINT TO GET PROBLEM RESOLVED. PLEASE HELP!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10839146March 1, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT STATED THAT THE IGNITION SWITCH WAS DEFECTIVE. THE CONTACT WAS UNABLE TO INSERT THE KEY INTO THE IGNITION SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED. VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 182,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10838920February 29, 2016AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10838951February 29, 2016WHEELS
OVER A PERIOD OF TIME FROM 2/14/16 UNTIL 2/29/16, I HAVE HAD ISSUES WITH FLAT TIRES DUE TO CRACKS IN THE WELD OF A RIM. ONE WAS DISCOVERED AND I HAD IT REPAIRED. ON THE 29TH, WHILE HAVING ANOTHER FLAT CHECKED, TWO MORE CRACKS WERE DISCOVERED ON THE SAME RIM, BUT IN A DIFFERENT LOCATION THAN THE ORIGINAL CRACK. ALL THREE WERE LOCATED IN THE ORIGINAL FACTORY WELD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10839076February 29, 2016AIR BAGS
LATE IN 2015 I RECEIVED A MAILING FROM WILDE HONDA, WAUKESHA, WI AN "URGENT/RECALL NOTICE" CONCERNING MY 2004 HONDA PILOT REGARDING A POTENTIALLY DEFECTIVE AIRBAG INFLATOR. I CONTACTED THE DEALER LISTED AND SCHEDULED AN APPOINTMENT. I DROPPED MY CAR OFF ON 12/28/15 TO HAVE THIS REPAIR PERFORMED. . THE REASON FOR THE APPOINTMENT WAS THIS AIRBAG SERVICE. . . I ON THE RECEIPT PROVIDED IT SHOWS THAT THEY HAD PERFORMED THE AIR BAG INFLATOR SERVICE. IN EARLY FEBRUARY OF 2016 I RECEIVED ANOTHER MAILING INFORMING ME TO HAVE THIS AIRBAG SERVICE PERFORMED. I CALLED THE DEALERSHIP. THE ORIGINAL SERVICE ADVISOR SAID THAT THE REPAIR ON THE AIR BAG RECALL HAD NOT BEEN PERFORMED AT THE EARLIER SERVICE APPOINTMENT. HE DID NOT KNOW WHY, AND ADMITTED IT WAS A MISTAKE. I EVENTUALLY TALKED TO THE SERVICE MANAGER. HE OFFERED TO REPAIR THE CAR IF IT WAS BROUGHT BACK. MY CONCERNS IN THIS CASE , IT MIGHT BE A COMMON ONE WITH THIS DEANSHIP. THEY NEVER CONTACTED ME REGARDING THIS ISSUE. I CONTACTED THEM IN FEB 16 TO FOLLOW UP ON ANOTHER RECALL NOTICE. TWO MONTHS AFTER THE SUPPOSED AIRBAG REPAIR.THEY HAVE MY CELL NUMBER AND MAILING ADDRESS AND CANNOT PROVIDE ANY PROOF THEY EVER TRIED TO CONTACT ME. I HAVE A PHONE LOG AND SHOW NO INCOMING CALLS FROM THEM IT SEEMS THAT THEY WERE ONLY CONCERNED WITH THIS SPECIFIC ISSUE WHEN HONDA WOULD NOT REIMBURSE THEM FOR THIS WARRANTY REPAIR BECAUSE THEY USED THE INCORRECT PART TO MAKE THE REPAIR! THE DEALERS ACTIONS HAVE PLACED THE SAFETY OF MY FAMILY RISK. THEIR ONLY OFFER TO FIX THIS AIR BAG SERVICE MISTAKE IS TO BRING THE CAR BACK FOR SERVICE. IF THIS WAS NOT A RECALL ITEM THAT WAS INVOLVED, I DOUBT I WOULD HAVE HEARD BACK FROM THEM. I WOULD BE DRIVING AN POTENTIALLY UNSAFE CAR, THINKING THE ISSUE HAD BEEN ADDRESSED. THIS DEALERSHIP MISREPRESENTS THE TRUTH, IS SLOPPY IN RECORD KEEPING, AND USES INCORRECT PARTS FOR A RECALL SERVICE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10839083February 29, 2016ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
COMING TO A STOP AT AN INTERSECTION IT HAS SURGED 4 TIMES TAKING ME OUT INTO THE INTERSECTION EVERY TIME, WITH FOOT OFF GAS AN ON BREAK I CAN NOT STOP IT. I RECENTLY HAVE BEEN USING THE EMERGENCY BREAK TO STOP IT. IT DOES NOT HAPPEN ALL THE TIME. I TOOK IT TO DEALER 2X. AMERICAN HONDA IS LOOKING INTO IT AND ALWAYS ASK IT WRECKED IT. SEVERAL OTHERS HAD SAME ISSUE. AN SOFTWARE UPDATE DID NOT RESOLVE ISSUE. CAN OUR GOVERNMENT HELP?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10838770February 27, 2016ELECTRONIC STABILITY CONTROL (ESC)
SOMETIMES CAN NOT STOP 2016 HONDA PILOT WITH FOOT OFF GAS AND FIRMLY PRESSING DOWN ON BREAK PEDDLE. IT HAS TAKEN ME 4 TIMES INTO INTERSECTIONS. YESTERDAY I WAS GOING TO MAKE A LEFT HAND TURN AT A 4 WAY STOP AND THE ENGINE SURGED AND I HAD TO GO STRAIGHT TO AVOID HITTING A CAR. THE DEALER CHECKED BREAKS AND GAS PEDDLE AND FOUND NO PROBLEMS. THE TOUCH SCREEN RADIO CONTROLS SOMETIMES DOES NOT WORK. DEALER MECHANIC SAID COMPUTER CONTROLS THAT AND CAR GAS TOO, THEREFORE I THINK IT IS A SOFTWARE ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. I HAVE A CODE NUMBER WITH AMERICA HONDA. THEY ARE CHECKING INTO THE MATTER AND HOPE THEY FIND A SOLUTION BEFORE I WRECK OR WORST KILL SOMEONE. I HAVE HAD THIS NEW VEHICLE ABOUT 6 WEEKS. ONLY 1300 MILES ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10838133February 25, 2016SUSPENSION
2011 PILOT TOURING WITH 75K MILES ONE IT STARTED SHAKING WHEN BREAKING AT HIGHWAY SPEEDS A FEW MONTHS AGO. TOOK IN FOR SERVICE AND ASKED THEM TO CHECK ON THE CAUSE OF THE SHAKING, AND THEY REPLACED BUSHINGS AS PART OF THE EXTENDED WARRANTY, CLAIMING THAT WOULD FIX THE PROBLEM. IT DID NOT AFFECT THE SHAKING AT ALL. I THEN TOOK TO FIRESTONE FOR TIRES AND BREAKS, WHO IDENTIFIED A BUSTED LOWER LEFT TIE ROD AND GAVE ME AN ESTIMATE OF $1100 TO FIX. IT ONLY HAS 75K MILES ON IT, WHY THESE SUSPENSION/BREAKS/WHEEL ISSUES ALREADY?? MY VEHICLE SHAKES VIOLENTLY WHEN I BREAK AND I FEEL IT IS UNSAFE FOR ME AND MY CHILDREN. THIS SHOULD BE A RECALL, BUT THE LABOR IS EXTREMELY EXPENSIVE BECAUSE THE ENTIRE ASSEMBLY HAS TO BE DISASSEMBLED. I HAVE BEEN A LIFELONG HONDA IS VERY WRONG HERE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10837969February 24, 2016ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VSA LIGHT AND THE TIRE PRESSURE WARNING LIGHTS ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE CONSUMER STATED HE WAS UNABLE TO APPLY THE BRAKE, AS IT WAS IN THE UPRIGHT POSITION AND CONSUMER WAS LOOSING ENGINE POWER AND EVENTUALLY STALLED. THE DEALER INFORMED THE CONSUMER THE VSA MALFUNCTIONED AND IT WAS A PART THAT DID NOT RECOGNIZE THE TIRES AS BEING EQUIPPED FOR THE VEHICLE. UPDATED 03/30/16.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0