Honda Pilot Complaints

9,418 consumer complaints on file.

#10853733April 6, 2016
ENGINE, POWER TRAIN
MY VSA LIGHT AND MY VTM-4 WHEEL LIGHT CAME ON. WHEN I ATTEMPTED TO PUSH ON THE GAS PETAL IT WOULD ACCELERATE. I WAS DRIVING ON A CITY STREET GOING HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853877April 6, 2016
SEATS
THE HEATING ELEMENT ON THE DRIVER SIDE SEAT GETS SO HOT YOU HAVE TO TURN IT OFF TO KEEP FROM GETTING BURNT. IT GETS SO HOT YOU CAN'T STAND IT. IT HAPPENS ON BOTH THE HI AND LO SETTINGS. IT DOESN'T HAPPEN ALL OF THE TIME BUT WHEN IT DOES IT CONTINUES UNTIL THE HEATER IS TURNED OFF. AS MANY PEOPLE WHO HAVE HAD THIS PROBLEM, I'D THINK SOMETHING SHOULD BE DONE TO FIX THE PROBLEM BEFORE IT CAUSE A MORE SERIOUS PROBLEM. WHEN IT HAPPENS IT GETS HOT FAST. ONE TIME WHEN I NOTICED IT WAS GETTING HOT BEFORE I COULD GET IT TURNED OF IT GOT SO HOT I COULD HARDLY STAND IT. FORTUNATELY I WAS NOT IN HEAVY TRAFFIC OR THE REACTION TO IT COULD HAVE CAUSED AN ACCIDENT. THIS HAS HAPPENED BOTH WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING DOWN THE ROAD. IT HAS HAPPENED IN ALL SORTS OF WEATHER CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853882April 6, 2016
TIRES, AIR BAGS
TL* THE CONTACT OWNED A 2007 HONDA PILOT EQUIPPED WITH TOYO OPEN COUNTRY AT TIRES. THE TIRE SIZE WAS UNKNOWN. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMALLY LOUD NOISE. THE VEHICLE LOST CONTROL AND CRASHED INTO TREES AND THE MEDIAN. THE CONTACT STATED THAT THE REAR PASSENGER TIRE BLEW OUT. THE DRIVER SIDE AIR BAG; DEPLOYED, HOWEVER THE PASSENGER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED FROM THE SCENE AND LATER DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 115,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10853210April 4, 2016
TIRES, TIRES:SIDEWALL
TIRES WERE PURCHASED NEW AND WERE 2 DAYS OLD. CRACK IN SIDEWALL DEVELOPED WHILE DRIVING HOME FROM WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853234April 4, 2016
SERVICE BRAKES
I MOVED CAR OUT OF DRIVEWAY SO FRIEND COULD LEAVE GARAGE. WHEN I WENT TO PUT CAR BACK IN DRIVEWAY, THE CAR WOULD NOT STOP AND HIT THE CAR IN OTHER SIDE OF GARAGE. WHEN I PUT THE CAR IN REVERSE TO MOVE AWAY FROM CAR/GARAGE THE CAR WOULD NOT STOP IN REVERSE. I TURNED THE WHEEL TO PREVENT CAR FROM HITTING TRUCKS IN DRIVEWAY ACROSS THE STREET I HIT NEIGHBORS MAILBOX AND BROKE TAIL LIGHT AND LEFT A PAINT SCRATCH ALONG ENTIRE DRIVER SIDE OF VEHICLE. I CALLED A TOW TRUCK DRIVE WHO SAID THERE WAS SOMETHING WRONG WITH CAR BRAKES WHEN HE MOVED CAR TO BED OF HIS TRUCK. HE USED EMERGENCY BRAKE TO STOP CAR. THE HONDA DEALER I HAD THE CAR TOWED TO WAS IN MYRTLE BEACH, SC. THE TECH SAID HE RAN ALL THE DIAGNOSTIC TESTS AND DID NOT FIND ANYTHING EXCEPT AN AC ISSUE. THE AREA SERVICE REPRESENTATIVE ALSO TESTED THE CAR AND SAID IT WAS "SAFE TO DRIVE". I DID DRIVE IT TO RALEIGH LATER IN THE WEEK AND THEN HOME TO CHANTILLY VA. I HAVE HAD NO REPEAT ISSUES BUT I AM VERY CAUTIOUS WHEN I APPLY THE BRAKES AT A LOW SPEED FOR A STOP SIGN OR RED LIGHT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10853425April 4, 2016
ENGINE, POWER TRAIN, WHEELS
VEHICLE DEVELOPED A VIBRATION AROUND 45000 MILES IN REAR AND THOUGHT TIRES NEEDED REBALANCING. THAT DIDN'T HELP AND AFTER VIBRATING ON A 1600 MILE TRIP HAD DEALER REPLACE TIRES WITH ORIGINAL BRAND AND SIZE AFTER DISCUSSING PROBLEM WITH THEM. $1000 LATER I TOOK THE CAR BACK TO DEALER AND COMPLAINED ABOUT VIBRATION. THEY REBALANCED TIRES ON HI TECH BALANCER. 275 MILES ON NEW TIRES AND STILL VIBRATION IS THERE. WENT BACK TODAY BECAUSE OF VIBRATION AND THEY DID SOFTWARE UPDATE AND REPLACED RIGHT REAR TIRE. SERVICE MANAGER AND THEN GENERAL BOTH RODE WITH ME I VEHICLE AND THEY AGREED THE VIBRATION IS STILL APPARENT. THEY THINK IT'S INHERENT WITH THE HONDA PILOT. IT OBVIOUSLY IS NOT SOMETHING THAT IS NORMAL. WHO WHAT'S TO DRIVE A CAR VIBRATING ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853100April 2, 2016
SUSPENSION
AT 72,563 MILES I EXPERIENCED VIBRATION AND A GROWLING NOISE FROM THE RIGHT FRONT OF THE VEHICLE AT ALL SPEEDS. THE RIGHT FRONT WHEEL BEARING WAS REPLACED TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852863April 1, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE THE VEHICLE WAS PARKED AND THE HEADLIGHTS WERE ACTIVATED, SMOKE APPEARED BEHIND THE STEERING WHEEL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING ODOR WHEN THE HEAD LAMPS WERE ACTIVATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE REPAIR FAILED TO REMEDY THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT STATED THAT THE HEADLIGHTS WERE INOPERABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10852190March 29, 2016
ELECTRICAL SYSTEM
I HAVE 2016 HONDA PILOT ELITE AND I NOTICED THAT THE NAVIGATION SYSTEM GETS LOST ESPECIALLY WHEN I START THE VEHICLE A START MOVING. ON MOST OCCASIONS IT TAKES ABOUT 8 TO 10 MINUTES FOR IT TO FIND ITSELF. I HAD A 2011 HONDA PILOT AND FROM DAY ONE IT NEVER GOT LOST. IF THERE IS ANYWAY TO GET THE OLD NAVIGATION SYSTEM INSTALLED IN THE 2016 MODEL PLEASE SIGN ME UP! BOTTOM-LINE, HONDA NEEDS TO COME OUT WITH A FIX AS-SOON-AS-POSSIBLE. THE NAVIGATION OPTION I PAID FOR IS IN ADEQUATE. I WILL ADDRESS THIS ISSUE WITH HONDA SERVICE THIS WEEK. AGAIN, THIS IS A DAILY OCCURRENCE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852186March 29, 2016
STRUCTURE:BODY
I HAVE A 2016 HONDA PILOT ELITE AND I NOTICED ON MY LAST ROAD TRIP THAT THE HOOD ON THE VEHICLE MOVES VIOLENTLY WHEN I PASS ON COMING VEHICLES ESPECIALLY LARGE TRUCKS. I ALSO NOTICED THAT THIS HAPPENS DURING HIGH WIND SITUATIONS AS WELL. I MADE A SERVICE APPOINTMENT FOR THIS WEEK TO ADDRESS THIS WITH HONDA. ON BOTH OCCASIONS I EXPERIENCED THIS WAS AT HIGHWAY SPEED OF 55 OR FASTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852252March 29, 2016
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DECELERATED WHILE DRIVING AT AN UNKNOWN SPEED. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TWO FRONT WHEEL SPEED SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE SPEED SENSORS AND THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852007March 28, 2016
AIR BAGS
2004 HONDA PILOT AIR BAG IS ON AND I BROUGHT THE PILOT TO HONDA OF TYSON CORNER THEY DIAGNOSE AND DETERMINED AND RECOMEND TO REPLACE BOTH IMPACT SENSORS $751 #2 REPLACE SRS CONTROL UNIT $918.00 AND THE DEALER TOLD INTERNAL FAILURE OF SRS UNIT UNIT REPLACE MENT REQUIRED AND MAY NEED BOTH SIDE IMPACT SENSORS. I DECLINED REPAIR I CAN NOT AFFORD THIS BIG AMOUNT BECAUSE MIGHT PART OF THE SAFETY WARRANTY, PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851766March 26, 2016
VEHICLE SPEED CONTROL
SIMILAR TO NHTSA # 10819872 (ATTACHED PDF). VEHICLE GAS PEDAL/ACCLERATION BECOMES UNRESPONSIVE WHEN TAKING FOOT OFF GAS AND MANEUVERING LEFT/RIGHT OR AROUND A CURVE. TRYING TO RE-ENGAGE WILL TAKE 3 SECONDS OR NOT AT ALL. REMEDY IS TO TAKE FOOT OFF GAS AND PUMP THE GAS PEDAL. THIS CAUSES VEHICLE TO LURCH FORWARD. I HAVE LEARNED TO BRAKE TORQUE TO REGAIN GAS PEDAL CONTROL. THIS HAS HAPPENED SINCE 9/2013 AND IT IS NOW 3/2016. ALSO SPEED VARIES 10-20 MPH AND MILEAGE IS NOW 13000. ALMOST ACCIDENTS UNTIL I GOT USED TO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851377March 24, 2016
AIR BAGS
THIS VEHICLE WHICH NEVER HAS HAD A PROBLEM WAS TAKEN IN FOR THE AIR BAG RECALL TO THE HONDA DEALER. THE VEHICLE HAD ~170K MILES. WITHIN WEEKS OF THE EVENT THE AIR BAG SENSOR WARNING LIGHT CAME ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INVESTIGATION AND REPAIR. THE DEALER ADVISES THAT BOTH FRONT BUMPER AIR BAG SENSORS SIMULTANEOUSLY WENT BAD AND NEEDED TO BE REPLACED. THEY SAID THIS WAS NOT IN ANYWAY ASSOCIATED WITH THE RECALL WORK. I DON'T BUY IT AND SEE THAT MANY OTHERS HAVE EXPERIENCED THE SAME IDENTICAL CHALLENGE SHORTLY AFTER RECALL WORK WAS PERFORMED. I AM CERTAIN A AUTHORIZED REPLACEMENT PART INCOMPATIBILITY EXISTS OR A PRESCRIBED REPLACEMENT PROCEDURE TECHNIQUE IS FLAWED. THIS IS SIMILAR TO 10CFR PART 21 SAFETY RELATED ISSUE IN US COMMERCIAL NUCLEAR POWER REGULATIONS THAT I WORK IN AND MUST BE ACTED UPON BY THE NTSB. THE AIRBAG SAFETY SYSTEM WAS RETURNED NON-FUNCTIONAL BECAUSE OF MY REFUSAL TO PAY THE DEALER NEARLY $500 FOR REPAIRS I KNOW THE PROCESS IS ABSOLUTELY ACCOUNTABLE FOR INDUCING. THE REPLACEMENT IS NOT A LIKE-FOR-LIKE COMPATIBLE UNIT OR THE DEALERS ARE NOT INSTALLING THE REPLACEMENTS CORRECTLY PUTTING THE VEHICLE OCCUPANTS AT SUDDEN SAFETY RISK WHILE THE VEHICLE IS IN MOTION AT 70 MPH. HONDA DEALER-BASNEY HONDA MISHAWAKA, INDIANA 574-256-3800
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850991March 22, 2016
WHEELS
OVER A PERIOD OF TIME FROM JAN 2016 TO THE PRESENT, I HAVE HAD ISSUES WITH FLAT TIRES TOOK TO TIRE SHOP THEY DETERMINED IT WAS A CRACK IN THE WELD OF THE RIM FRONT PASSENGER TIRE. DEALERSHIP REPLACED THE RIM. THEN A MONTH LATER DIFFERENT TIRE SAME ISSUE CRACK IN THE WELD OF THE REAR PASSENGER RIM. DEALERSHIP NOW HAS THAT RIM ON ORDER THEY ARE GOING TO REPLACE. BOTH WERE LOCATED IN THE ORIGINAL FACTORY WELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850794March 21, 2016
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING BLACK OIL FROM THE FRONT DRIVER SIDE BUSHING. IN ADDITION, THE STEERING WHEEL HESITATED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850880March 21, 2016
SEATS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE THE CONTACT WAS SEATED IN THE DRIVER SEAT, AN ABNORMAL SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT DISCOVERED THAT THE SEAT BOLT WAS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BOLT BETWEEN THE SEAT AND SEAT FRAME ASSEMBLY WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850146March 17, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AND WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE DIAGNOSED THAT THE ALTERNATOR AND THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,038.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850250March 17, 2016
SEATS
I AM THE ORIGINAL OWNER OF MY 2004 HONDA PILOT. OVERALL, GOOD VEHICLE BUT HAS ALWAYS BEEN A PROBLEM WITH THE DRIVER SIDE HEATED SEAT. IT GETS TOO HOT AND FELT LIKE A BURN TO YOUR SKIN. I MENTIONED TO THE DEALER EARLY ON AND WAS TOLD TO DECREASE THE USE. SO, I HAVE DECREASED THE USE OF THE HEATED SEATS OR USED ON LOW FOR A SHORT TIME UNTIL THE SUV WAS WARM AND COMPLETELY TURNED OFF. THE SEAT IS NOT HEATING AT ALL NOW. IT HAS APPROX. 175,000MILES AND HAS BEEN WELL MAINTAINED. I FEEL THAT THERE HAS BEEN TOO MANY COMPLAINTS AND THIS ISSUE NEVER ADDRESSED OR A RECALL DONE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10849792March 15, 2016
SERVICE BRAKES
SEVERE VIBRATION WHEN BRAKING AT SPEEDS GREATER THAN 50MPH. PROBLEM STARTED AT APPROXIMATELY 19,000 MILES. HONDA DEALER CUT ROTORS AND PROBLEM RECURRED AGAIN AT 40,000. ROTORS ARE DEFECTIVE AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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