Honda Pilot Complaints

9,418 consumer complaints on file.

#10872489June 4, 2016
WHEELS
I FILED A COMPLAINT IN FEBRUARY CONCERNING CRACKS IN THE WELDS ON THE RIM OF A WHEEL. 6/2/16, I HAD A SLOW LEAK IN A TIRE AND WHILE REPLACING THE TIRE, IT WAS DISCOVERED THAT THE RIM HAD FORMED A CRACK IN THE WELD. I ENDED UP PURCHASING A RIM AT MY OWN EXPENSE TO REPLACE THE FIRST RIM (THE DEALER HAS REFUSED TO ACKNOWLEDGE ANY RESPONSIBILITY FOR EITHER RIM). I LIVE ON A DIRT ROAD, BUT HAVE NOT HIT ANY POTHOLES, CURBS OR ANYTHING ELSE THAT SEEMED A POSSIBLE CAUSE OF THE CRACKS. IN FACT, SINCE THE INCIDENT WITH THE FIRST RIM, I HAVE BEEN EXTREMELY CAUTIOUS ABOUT POT HOLES, RAIL ROAD CROSSINGS, MY SPEED ON DIRT ROADS ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872232June 2, 2016
AIR BAGS
TAKATA RECALL... PLEASE NOTE MY CAR WAS UP TO DATE ON ALL SERVICE RECALLS FOR MY 2005 HONDA PILOT. ON MAY 13, 2016 I WAS INVOLVED IN AN ACCIDENT WHERE BOTH VEHICLES WERE COMPLETELY TOTALLED. I WAS HIT ON THE DRIVERS SIDE DOOR (AT A ANGLE APPROX WHERE THE FIREWALL IS LOCATED) ALL THE AIRBAGS FAILED TO DEPLOY WHICH EVERYONE ASSISTING WITH THE ACCIDENT FROM THE FIREMEN, POLICEMEN, EMTS, AND HOSPITAL EMPLOYEES COMMENTED ON IN SURPRISE. THE OTHER CAR HIT MINE SO HARD THAT MY CAR ENDED UP FACING ONCOMING TRAFFIC AND THE IMPACT CAUSED THE OTHER VEHICLE TO FISHTAIL AND RESULTED IN HIS RIGHT REAR QUARTER PANEL MAKING CONTACT WITH MY LEFT QUARTER PANEL AS WELL. MY VEHICLE'S FLOOR BUCKLED AND THE DRIVERS SIDE DOOR WAS SO DAMAGED THAT THE FIREMEN HAD TO PRY IT OPEN TO EXTRACT ME. THIS HAPPENED WHILE BOTH CARS WERE IN MOTION ON A MAIN STREET. I WAS STRUCK BY THE OTHER VEHICLE AFTER TAKING A LEFT HAND TURN AFTER STOPPING AT A STOP SIGN EXITING FROM A HIGHWAY.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10871477May 30, 2016
AIR BAGS, ELECTRICAL SYSTEM
FIRST ISSUE. HONDA IS FAILING TO MAKE PROPER NOTIFICATIONS CONCERNING RECALLS AND EXTENDED WARRANTEES. A WARRANTEE EXTENSION NOTICE FOR MY 2009 HONDA ACCORD WAS FORWARDED TO ME BY THE PERSON ACROSS TOWN WHO RECEIVED MY NOTICE. LAST YEAR THE SAME PERSON FORWARDED TO ME A TAKATA AIRBAG RECALL NOTICE HE RECEIVED FOR MY 2005 HONDA PILOT. I PURCHASED MY 2005 HONDA PILOT DIRECT FROM HONDA AND MY ACCORD FROM A PRIVATE OWNER. BOTH VEHICLES ARE IN THE HONDA SERVICE DATA BASE WITH MY CORRECT NAME, ADDRESS, AND VIN. I HAVE NO CONNECTION TO THAT ADDRESS, AND THE RESIDENT THERE DOES NOT HAVE MY NAME OR ANY HONDA VEHICLES. I HAVE SPOKEN TO HONDA SERVICE AND THE HONDA RECALL CENTER ABOUT THIS. YET, IN MARCH THE SAME ISSUE OCCURRED WITH MY 2009 HONDA ACCORD. ADDITIONALLY, I HAVE NOT RECEIVED A NOTICE ON MY 2010 HONDA ACCORD (PURCHASED FROM A HONDA DEALER), WHICH, ACCORDING TO THE NOTICE, IS PART OF THE CLASS OF VEHICLES SUBJECT TO THE SAME EXTENDED WARRANTEE. HONDA'S NATIONAL SERVICE CENTER COULD NOT EXPLAIN TO ME HOW THE MISTAKE OCCURRED AND COULD NOT ASSURE ME THAT THEIR RECORDS WOULD BE CORRECTED FOR PURPOSES OF SAFETY NOTIFICATIONS SINCE HONDA HAS HAD MY INFORMATION CORRECT IN THEIR SERVICE CENTER DATABASE. SECOND ISSUE: MY NOTICE OF AN EXTENDED WARRANTEE ON 2008-2010 ACCORDS IS FOR A CORROSION ISSUE WITH AN INTERNAL COMPONENT IN THE SRS ELECTRONIC CONTROL UNIT THAT COULD POTENTIALLY RESULT IN SRS FAILURE. THE NOTICE STATED THAT IF THE DASHBOARD SRS LIGHT ALERTS YOU TO AN ISSUE, YOU NEED TO BRING THE VEHICLE IN FOR INSPECTION ASAP. THE SRS LIGHT IN MY 2005 HONDA PILOT ILLUMINATES INTERMITTENTLY. HONDA SAID IT IS NOT COVERED, BUT THEY WOULD DIAGNOSE IT FOR $120/HR + REPAIRS. FOR PURPOSES OF VEHICLE SAFETY, CAN YOUR OFFICE DETERMINE IF THE OLDER HONDA PILOTS HAVE THE SAME SRS ECU ISSUE AS THE 2008-2010 HONDA ACCORD, AND THUS SHOULD BE SUBJECT TO A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870860May 25, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 HONDA PILOT. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED AND FRACTURED. THE GLASS CAUSED MINOR INJURIES ON THE ARM, BUT MEDICAL ATTENTION WAS NOT NECESSARY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10870482May 24, 2016
ENGINE
THE PROBLEM STARTED WHEN MY PILOT REACHED 15K MILES. WHEN DRIVING I CAN FEEL THE ENGINE VIBRATE WHEN ACCELERATE AROUND 35 -45 RPM SPEED. I DID SOME RESEARCHES ONLINE AND A LOT OF PEOPLE HAVING THE SIMILAR PROBLEM ( WHEN ECO/VCM KICKS IN CAR VIBRATES) IT HAS SOMETHING TO DO WITH THE TRANSITION FROM 3 CYLINDERS TO 6 CYLINDERS. I HOPE THAT HONDA DO SOMETHING ABOUT THIS. I DON'T FEEL SAFE WHEN THE VIBRATION KICKS IN WHEN DRIVING; FELT LIKE THE ENGINE WOULD EXPLODE KINDA SCARY FEELING. ALSO IF TOO MUCH VIBRATION, IT WOULD REDUCE THE LIFE THE ENGINE. PLEASE HELP US ON THIS ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870185May 21, 2016
SERVICE BRAKES
COLLISION MITIGATION BRAKING SYSTEM (CMBS) DOES NOT WORK IN STAGE 2 OR STAGE 3. ONLY THE WARNING LIGHT COMES ON. BRAKES ARE NEVER APPLIED. GOING MORE THAN 10 MPH FASTER THAN THE CAR AHEAD OF YOU, ONLY STAGE 1 COMES ON WITH A WARNING NOTICE. NO LIGHT BRAKING FOR STAGE 2. NO HARD BRAKING FOR STAGE 3. I AM EMERGENCY VEHICLE OPERATOR COURSE TRAINED. I HAD SOMEONE WHO I KNOW KEEP A CONSTANT SPEED OF 30 MPH AND THEN RETESTED AGAIN GOING 50 MPH. I WOULD APPROACH GOING 10 MPH FASTER THAN THE LEAD CAR AND ONLY STAGE 1 WARNING WOULD ACTIVATE, EVEN WHEN I WAS ONLY 10 FEET AWAY BEFORE I HAD TO MANUALLY APPLY THE BRAKES HARD. APPARENTLY HONDA/ACCURA HAD AN EARLIER ISSUE WITH THE CMBS FALSELY ACTIVATING DUE TO BEING TOO SENSITIVE. THEY DID A SOFTWARE UPDATE BUT NOW IT IS NOT ACTIVATING STAGE 2 OR STAGE 3. THIS OCCURS NO MATTER WHAT SETTING ( LONG, NORMAL, SHORT) YOU HAVE THE CMBS SET TO. I BROUGHT IT IN TWICE TO THE DEALER AND ALTHOUGH THE SERVICE TECH TEST DROVE IT AND COULDN'T GET THE BRAKES TO WORK THE COMPUTER STATED EVERYTHING WAS FINE. HONDA TECH LINE WAS ALSO CALLED BY THE DEALER AND THEY SAID IF THE COMPUTER SAID THERE WAS NO ERRORS THERE IS NOTHING TO DO. I CALLED HONDA CORPORATION AND THEY ALSO SAID THERE WAS NOTHING THAT COULD BE DONE. AUTOMATIC CRUISE CONTROL WORKS SO IT CAN'T BE THE RADAR OR CAMERA. THIS IS A 2016 HONDA PILOT ELITE WITH CMBS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865908May 19, 2016
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
THE NHTSA HEADREST STANDARDS ARE [XXX]. SERIOUSLY, DID ANY OF YOU EVEN [XXX] DRIVE A CAR WITH A HEADREST IN THE POSITION YOU MANDATE? YOU ARE INCOMPETENT AT YOUR JOB. FAIL! QUIT YOUR TAX PAYER FUNDED JOB AND GO WORK FOR A PAYCHECK. GO RUIN YOUR OWN LIFE INSTEAD OF RUINING EVERYONE ELSE'S FOR A CHANGE!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865558May 18, 2016
FUEL/PROPULSION SYSTEM
"CHECK GAS CAP" LIGHT REPEATEDLY ILLUMINATES. DEALERS AND MECHANICS SAY "TIGHTEN GAS CAP" OR REPLACE. DOES NOT SOLVE PROBLEM. PROBLEM IS FUEL PUMP CREATES HIGH PRESSURE AND WHEN EXCESS FUEL GOES THROUGH PRESSURE REGULATOR, FUEL FLASHES TO VAPOR; TANK LOSES VACUUM AND WARNING ILLUMINATES, DRIVER STOPS CAR IN TRAFFIC TO CHECK, CAUSING SAFETY PROBLEM. HUNDREDS OF COMPLAINTS ON INTERNET. HONDA SHOULD BE REQUIRED TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865696May 18, 2016
SEATS
I AM THE ORIGINAL OWNER OF A 2004 HONDA PILOT EX-L AND HAVE HAD ONLY VERY MINOR ISSUES UP UNTIL NOW. YESTERDAY, WHILE ENTERING THE VEHICLE, I NOTICED A GREAT DEAL OF PLAY IN THE DRIVER'S SEAT BACK. ASSUMING AN ANCHOR BOLT WAS LOOSE, I CHECKED THE LEFT FRONT SEAT AREA WHERE THE MOVEMENT WAS THE GREATEST AND DISCOVERED THE LEFT ADJUSTER ASSEMBLY ARM ALMOST COMPLETED SHEARED FROM THE MAIN ADJUSTER ASSEMBLY. THE STRUCTURAL INTEGRITY OF THE SEAT IS NOW SEVERELY COMPROMISED AND IS A SAFETY HAZARD AS THE SEAT WILL BECOME DETACHED IN ANY ACCIDENT. I'VE NOTED NUMEROUS COMPLAINTS OF THIS EXACT SAME PIECE ON THIS AND OTHER WEBSITES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865148May 16, 2016
AIR BAGS
WHILE DRIVING ON A CITY STREET OUR HONDA PILOT WAS IN A COLLISION WITH A 2003 HONDA CIVIC CAUSING $10,500 IN DAMAGES. THE AIR BAGS DID NOT DEPLOY. THE PILOT IS NOW IN REPAIR AND WE DO NOT KNOW HOW TO HAVE THE AIRBAGS CHECKED, REPLACED OR REPAIRED BUT DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR ANY COSTS INCURRED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10865001May 15, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
CARS HAS NOISE WHEN YOU APPLY BRAKE AND VSA LIGHT ON WITH TRIANGLE LIGHT ON NOISE WHEN YOU DRIVE 10 TO 30 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864599May 12, 2016
ENGINE
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864144May 10, 2016
ENGINE
HONDA ISSUED TECHNICAL SERVICE BULLETIN (TSB #11-033) RELATED TO EXCESSIVE ENGINE OIL CONSUMPTION AND THE MAKE AND MODEL OF MY CAR AND VIN WAS IN THE RANGE OF THE VINS AFFECTED. I HAD TO REPLACE PISTON RINGS AND SPARK PLUGS TO FIX THE PROBLEM. WHEN I CONTACTED HONDA, I WAS TOLD THAT MY PARTICULAR VIN WAS NOT INCLUDED IN THOSE AFFECTED EVEN THOUGH I WAS EXPERIENCING THE SAME EXACT PROBLEM BECAUSE MY PARTS WERE NOT LISTED AS COMING FROM THE SAME MANUFACTURER. IF I'M STILL HAVING THE SAME ISSUE; MAYBE THERE IS MORE THAN ONE HONDA MANUFACTURER THAT IS AT THE ROOT OF THIS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864071May 10, 2016
POWER TRAIN, UNKNOWN OR OTHER
WHEN ACCELERATING AT APPROXIMATELY 35-40 MPH THE CARS SHAKES AND VIBRATES. IF YOU LET OFF THE ACCELERATOR THE SHAKE WILL GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864036May 9, 2016
POWER TRAIN
SECOND GEAR FAILURE AND SHIFTING ISSUES, 4TH GEAR PRESSURE SWITCH FAILURE, TC CLUTCH FAILURE; ALL RESULTING IN SEIZING WHILE DRIVING AT HIGHWAY SPEEDS, UNABLE TO SHIFT INTO THE NEXT GEAR, UNEXPECTED SHIFTING INTO A LOWER GEAR CAUSING THE VEHICLE TO DECELERATE. ALL ITEMS WERE EXPERIENCED WHILE DRIVING ON THE HIGHWAY ROADS AND WITHOUT WARNING CAUSING A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862982May 4, 2016
SEATS
METAL BRACKET MOUNTING DRIVER'S SEAT TO BASE HAS SHEARED OR TORN AND THE SEAT NOW TILTS AND WOBBLES. VERY UNSAFE SITUATION AS THE SEAT TILTS BACK DURING ACCELERATION AND SHIFTS FORWARD DURING BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862902May 3, 2016
ENGINE, POWER TRAIN
ALMOST IMMEDIATELY AFTER PURCHASE, NOTICE CAR SHUDDERING AND SHAKING AT 35-50MPH AND THEN EVEN HIGHER SPEED LIMITS. WENT TO PURCHASING DEALER SERVICE DEPARTMENT AND THEY TOLD ME THIS IS A COMMON PROBLEM ASSOCIATED WITH VCM SYSTEM. TOOK CAR FOR THREE SUBSEQUENT REPAIRS OVER NEXT YEAR TO ANOTHER HONDA DEALER. EVEN AFTER DOWNLOADING NEW PCM AND VCM / TORQUE MANAGEMENT SOFTWARE UPDATE PROVIDED BY HONDA, PROBLEM STILL EXISTS. HONDA STATES THAT THEY WILL CONTINUE TO WORK ON THIS FIX, BUT CORPORATE NOW STATES THAT THIS DEFECT IS WITHIN ACCEPTABLE OPERATING STANDARDS. ON SOME DAYS THE SHUDDERING SEEMS UNSAFE AND COULD POSE A RISK, I SUSPECT, TO DRIVER AND PASSENGER SAFETY. HAVE FOLLOWED ALL LEMON LAW GUIDANCE FROM STATE OF GEORGIA AND HONDA CONTINUES TO PRODUCE LIES AND FALSE STATEMENTS TO COVER UP A PROBLEM WHICH HAS EVEN BEEN WRITTEN ABOUT BY EDMUNDS.COM. CORPORATE REP MET ME AT DEALERSHIP TO EVALUATE PROBLEM. HE ACKNOWLEDGE PROBLEMS DURING A TEST DRIVE; STATED THAT SOME CARS JUST DON'T MAKE IT OFF THE ASSEMBLY LINE PERFECT, AND THAT MY VEHICLE IS ONE OF THOSE VEHICLES. HONDA CORPORATE ALSO STATES THAT THE LOCAL DEALERSHIP IS IN CONCURRENCE WITH THEIR ASSESSMENT, AND I KNOW FOR A FACT THAT THEY ARE NOT BASED ON DISCUSSIONS WITH THEM AND WITH THEIR SERVICE TECHNICIANS WHO HAVE WORKED ON MY VEHICLE. HONDA SHOULD BE ASHAMED OF HOW THEY ARE IGNORING AN OPERATING PROBLEM WITH THIS VEHICLE; EXPANDING ACCEPTABLE TOLERANCE LIMITS IN ORDER TO CALL THIS VEHICLE NORMAL AND SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862448May 2, 2016
AIR BAGS
TAKATA RECALL SRS LIGHT REMAINS ON TWO DAYS AND 50 MILES AFTER DRIVER SIDE AIRBAG RECALL REPAIR WAS MADE, SRS LIGHT CAME ON AND STAYED ON. SCREW FOUND IN DRIVER'S SIDE FLOOR BOARD. RETURNED TO DEALERSHIP TO BE TOLD, THE SENSOR IS BAD AND NOT UNDER THE RECALL OR WARRANTY. $800 TO REPAIR AND NECESSARY TO PASS INSPECTION. IN READING OTHER TAKATA RECALL COMPLAINTS, NOTICED THIS TO BE A COMMON PROBLEM AFTER THE RECALL REPAIR WAS MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862632May 2, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED AND THE PASSENGER SIDE CALIBER WAS SMOKING. THE CONTACT HAD TO RESTART THE VEHICLE TO RELEASE THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS, CALIBERS, MASTER CYLINDER, AND EMERGENCY BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862155April 29, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED AND WHEN THE VEHICLE WAS IN FIRST GEAR AND ATTEMPTING TO PLACE THE VEHICLE IN SECOND GEAR, THE GEAR WOULD SEIZE IN FIRST GEAR AND WAS UNABLE TO SHIFT INTO SECOND. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO DIAGNOSED THE AUTOMATIC SYSTEM, THE AUTOMATIC TRANSMISSION, SYSTEM, AND THE CLUTCH FAILED. AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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