Honda Pilot Complaints

9,418 consumer complaints on file.

#11030045September 26, 2017
UNKNOWN OR OTHER
ODOMETER FRAUD, THIS VEHICLE WAS AUCTIONED ON MAR 14,2017 WITH ODOMETER READING 222,805M AND SOLD TO SECOND OWNER BY TAMPERING THE ODOMETER TO 122,927 ON APR 17,2017. I PURCHASED THIS HONDA PILOT ON SEP 23,2017 WITH THE ODOMETER READING 125,715. I HAVE NOT REGISTERED THE VEHICLE TO DMV, THIS NEED TO INVESTIGATE AND SEEKING HELP TO GET OUT OF THIS DEAL. I TRIED CALLING ODOMETER FRAUD SERVICES 202-366-4761 BUT NO ONE IS RECEIVING MY CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025429September 25, 2017
ENGINE, STEERING, UNKNOWN OR OTHER
EXTREME SHAKING IN THE STEERING WHEEL WHEN I REACH DRIVING SPEEDS OF 68-70 MPH. THE ENTIRE ENGINE APPEARS TO BE SHAKING AS WELL. I'VE HEARD THAT THIS IS A COMMON ISSUE WITH HONDA PILOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025152September 23, 2017
SERVICE BRAKES
MY 2005 HONDA PILOTS BRAKES ARE ON.I STARTED THE VEHICLE AND SHIFTED INTO REVERSE, THE BRAKES ARE FULLY ENGAGED.I SHIFTED INTO DRIVE, SAME THING. THE EMERGENCY BRAKE IS NOT ENGAGED. I CANNOT DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025207September 23, 2017
POWER TRAIN
TRANSMISSION OIL COOLER LEAKED COOLANT INTO TRANSMISSION STOPPING FORWARD MOTION OF VEHICLE WIFE WAS DRIVING WITH YOUNG DAUGHTER LEFT STRANDED ON DARK HIGHWAY. A WELL KNOWN PROBLEM WITH THIS VEHICLE. HAVE READ MANY INCIDENTS OF THIS. DEALER PASSES COST OF REPAIR ON TO CONSUMER HONDA JUST IGNORES PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024953September 22, 2017
UNKNOWN OR OTHER
MY HATCH DOOR WINDOW HAS EXPLODED FOR NO REASON WHAT SO EVER WHILE I AND 2 OTHER PERSONS WERE STANDING AND CONVERSING. WE ALL GOT CUTS AND WERE SHAKEN FROM WINDOW EXPLOSION. CAR WAS PARKED AND NOT ON OR MOVING. IT WAS VERY SCARY EXPERIENCE!
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#11024638September 20, 2017
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, THE VEHICLE STABILITY ASSIST ACTIVATED UNNECESSARILY, WHICH CAUSED THE VEHICLE TO SWERVE OUT OF CONTROL. THE VEHICLE WAS TAKEN TO PIAZZA HONDA OF SPRINGFIELD (780 BALTIMORE PIKE, SPRINGFIELD, PA 19064) WHERE IT WAS DIAGNOSED THAT THE VEHICLE STABILITY ASSIST UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024688September 20, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT MALFUNCTIONED AND WOULD NO LONGER RETRACT TO SECURE THE PASSENGER IN THE SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024708September 20, 2017
VEHICLE SPEED CONTROL
THE ADAPTIVE CRUISE CONTROL SYSTEM IS DEFECTIVE AND DANGEROUS. SLAMS ON THE BRAKES WHEN APPROACHING VEHICLES INSIDE CONSIDERED SAFETY ZONES. SLOWS VEHICLE FROM 75-80MPH ON THE FREEWAY TO LESS THAN 60MPH. VEHICLES BEHIND FORCED TO BRAKE TO AVOID COLLISION. CHANGING LANES THE VEHICLE FAILED TO RESUME HIGHWAY SPEEDS IN A ACCEPTABLE MANNER POTENTIALLY CAUSING VEHICLES IN THAT LANE TO BRAKE TO AVOID COLLISION. IN TRAFFIC THE SYSTEM IS SO JERKY IT CAN'T BE USED. THE SYSTEM ALSO FAILS TO RECOGNIZE AN OPEN LANE AND RESUME SPEED. THE SYSTEM ALSO RESPONDS TO VEHICLES TO THE DRIVER'S SIDE LANE AND SLOWS DOWN AND WON'T RESUME SPEED. IN LEFT OR RIGHT TURNS ON THE FREEWAY AT FREEWAY SPEEDS THE SYSTEM REACTS TO VEHICLES ACROSS LANES AND SLOWS THE VEHICLE TO LESS THAN A SAFE OPERATING SPEED CAUSING A POTENTIAL DANGER TO NOT ONLY THE CAR WE ARE IN BUT TO CARS FOLLOWING BEHIND . THE COLLISION AVOIDANCE SYSTEM ALSO MALFUNCTIONS BY THE "BRAKE" WARNING LIGHT COMPING ON FOR SEEMINGLY NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024018September 18, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING, THE VEHICLE WOULD ERRONEOUSLY ACCELERATE TO APPROXIMATELY 20 MPH WITHOUT THE DRIVER DEPRESSING THE ACCELERATOR PEDAL. ALSO, WHILE THE VEHICLE WAS PARKED, THE RPMS WOULD CONTINUOUSLY REV UP TO 3,000. THE VEHICLE WAS TAKEN TO HALL HONDA IN VIRGINIA BEACH, VIRGINIA, BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024071September 18, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V668000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (VALLEY HONDA, 296 LEE JACKSON HWY, STAUNTON, VA 24401) TO BE REPAIRED. WHILE THE VEHICLE WAS BEING REPAIRED, IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER STATED THAT THERE WAS A 1% CHANCE OF THE CLUSTER FAILING AGAIN DUE TO THE PART BEING DEFECTIVE. THE MANUFACTURER WAS NOTIFIED AND WAS WORKING WITH THE LOCAL DEALER TO FIND A REMEDY. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/03/17*LJ CONSUMER STATED INSTRUMENT CLUSTER FAILED. CAR SOLD, VIN INVAID UPDATED 7/18/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023586September 15, 2017
ENGINE, SUSPENSION
THE TRUCK HESITATES IN ORDER TO GET IT TO MOVE YOU HAVE TO TAKE FOOT OFF THE GAS PEDAL.HAPPENS A LOT WHEN DRIVING.SOMETIMES IT STALLS....DRIVER SIDE REAR BODY MOUNT IS RUSTED OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022673September 11, 2017
SERVICE BRAKES, ENGINE, SUSPENSION
THIS CAR HAS A SERIOUS SHAKING ISSUE WHEN BRAKING. THIS IS WELL DOCUMENTED AND HONDA HAS NOT RELEASED ANY RECALLS FOR THIS. THIS CAR HAS A WELL KNOWN ISSUE WITH CONSUMING TOO MUCH OIL. MY CAR CONSUMES WAY TOO MUCH OIL WHICH ALSO CAUSES ISSUES WITH THE VARIABLE CYLINDER MANAGEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022259September 8, 2017
POWER TRAIN
I STOPPED THE CAR TO LET PEDESTRIAN CROSS THE CROSSWALK AND THE VEHICLE WAS JUMPING AHEAD WHILE MY LEG IS ON THE BRAKES. THE VEHICLE ALMOST HIT A PEDESTRIAN. THE INDECENT WAS IN A CITY STREET. PRIOR TO THIS INCIDENT TWO ADDITIONAL INCIDENT HAPPENED WHILE STOPPING IN A STOP SIGN AND RED TRAFFIC LIGHT. FOURTH INCIDENT HAPPENED WHILE DRIVING IN A HIGHWAY AND THE VEHICLE DECELERATED ON ITS OWN ON FROM 65 MPH, WENT FROM D DRIVE TO N.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021743September 6, 2017
POWER TRAIN
HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021791September 6, 2017
WHEELS
3 OUT OF 4 STEEL WHEELS ON MY 2014 HONDA PILOT GOT A CRACK AND AN AIR LEAK ISSUE. THE VEHICLE HAS BEEN DRIVEN IN THE NORMAL CONDITIONS AND IT HAS NEVER HIT A CURVE OR ANYTHING. IT OCCURRED ON THE FIRST WHEEL ABOUT A YEAR AGO AND HONDA REPLACED IT UNDER WARRANTY AS THEY RECOGNIZED A WELDING ISSUE WHICH WAS CAUSING A CRACK AND LEAK INSIDE OF THE WHEEL. SECOND AND THIRD ONE OCCURRED BACK TO BACK IN A PAST COUPLE OF MONTHS. WHERE LEAKING WAS FOUND WAS EXACTLY SAME JOINT AREA INSIDE OF THE WHEEL WITH THE FIRST ONE AND I HAD TO REPLACE BOTH OF THEM. THIS DEFINITELY CONCERNS THE SAFETY ISSUE AS THE WHEELS ARE FALLING APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021393September 5, 2017
UNKNOWN OR OTHER
I WAS DRIVING ON THE INTERSTATE NO WHERE NEAR ANY OTHER VEHICLES OR OVERPASSES WHEN I HEARD WHAT SOUNDED LIKE A GUN SHOT AND DEBRIS FLYING OFF THE HOOD OF MY PILOT. I PULLED OFF THE ROAD AND DISCOVERED THAT MY SUNROOF HAD EXPLODED. THE RUBBER SEAL WASN'T ATTACHED TO THE REAR ANY MORE AS IF IT HAD POPPED UPWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020498August 30, 2017
UNKNOWN OR OTHER
ON AT LEAST TWO OCCASIONS, I ACCIDENTALLY PUSHED THE ENGINE START BUTTON WHILE MY CAR WAS IN MOTION. ON ONE OF THESE OCCASIONS I WAS TRYING TO HIT MY EMERGENCY FLASHERS BUT INSTEAD, PUSHED THE ENGINE START/STOP BUTTON. IN DOING SO THE CAR CUT OFF WHILE I WAS IN ACTIVE TRAFFIC. IN ONCOMING TRAFFIC, IT TOOK ME SEVERAL SECONDS TO GET THE CAR RESTARTED. THAT WAS ABSOLUTELY SCARY. ANOTHER INCIDENT WITH MY NEW PILOT IS THE ENGINE IDLE FEATURE. THIS IS THE FEATURE THAT WHILE HOLDING DOWN THE BRAKES, ALLOWS THE CAR TO TURN OFF/REMAIN IDLE TO SAVE GAS. MY INCIDENT WITH THIS FEATURE WAS WHEN I SLOWED DOWN TO TURN THE CORNER, THE IDLE ENGINE FEATURE KICKED IN(I GUESS BECAUSE I HAD SLOWED DOWN TOO MUCH), AND THE CAR WENT INTO THE ENGINE IDLE MODE. THIS AGAIN WAS SCARY AS I WAS MAKING A RIGHT TURN FROM A VERY BUSY, OVER 50 MILES PER HOUR HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020549August 30, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE THE VEHICLE WAS STATIONARY, THE KEY BECAME STUCK IN THE IGNITION ON AUGUST 26, 2017. THE CONTACT REMOVED THE BATTERY TO DISENGAGE THE ENGINE AND THE IGNITION KEY WAS ABLE TO BE REMOVED. THE VEHICLE WAS TOWED TO TITANS HONDA IN TYSONS CORNER, VIRGINIA, BUT THE DEALER WAS UNABLE TO REINSERT THE KEY INTO THE IGNITION TO START THE VEHICLE. IN ADDITION, THE DEALER STATED THAT THERE WAS NO RECALL FOR THE VEHICLE. ON ANOTHER OCCASION, WHILE STATIONARY, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE KEY FELL OUT OF THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 06264304. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM) APPLIED DIRECTLY TO THE FAILURE. THE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020367August 29, 2017
UNKNOWN OR OTHER
FIRST: THE EIGHT INCH TOUCH SCREEN, LIKE IN MANY NEW CARS IS, AS INSTALLED, A CONTINUOUS, DISTRACTED DRIVING HAZARD. FOR ANY DRIVER TO USE IT AT ALL WHILE IN MOTION MEANS ONE MUST GLACE AWAY FROM THE ROAD! IN THIS CAR, THE COMBINATION OF HAVING TO USE THIS WITH NO ALTERNATE CONTROLS LIKE A VOLUME CONTROL MEANS TROUBLE. ADDITIONALLY, NO PROVISION SEEMS TO BE AVAILABLE FOR THE BRIGHT SCREEN TO AUTOMATICALLY DIM THE DISPLAY AT NIGHT. YOU HAVE TO MANUALLY DO IT. SECOND: AS WITH MANY NEW CARS THE HEADLIGHTS WORKED AS FOLLOWS OFF THE LOT: LOW BEAMS DO NOT SHINE OUT FAR ENOUGH. HIGH BEAMS ONLY SEEM GOOD AT ILLUMINATING OVERHEAD FREEWAY SIGNS! THE FOG LIGHTS ARE PURE COMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020438August 29, 2017
VEHICLE SPEED CONTROL
I WAS IN STOP AND GO TRAFFIC IN RUSH HOUR, TRAVELING IN THE MIDDLE LANE OF A 3 LANE INTERSTATE HIGHWAY. ONE OF MY DAUGHTERS WAS TRAVELING IN THE FRONT PASSENGER SEAT AND THE OTHER ONE WAS I SEATED BEHIND ME. I HAD BEEN TRAVELING FOR ABOUT 45 MINUTES AT A MAXIMUM SPEED OF APPROXIMATELY 20 MPH, AS TRAFFIC WOULD CLEAR AND THEN BECOME CONGESTED AGAIN. I WAS MAINTAINING ABOUT 5 CAR LENGTHS BETWEEN MY CAR AND THE CAR AHEAD OF ME. I TAPPED MY ACCELERATOR TO MOVE UP WHICH CAUSED MY PILOT TO SHOOT FORWARD. I THOUGHT TO MYSELF IT WAS LUCKY I HAD MAINTAINED A GOOD DISTANCE WITH THE CAR IN FRONT AND APPLIED THE BRAKES TO SLOW DOWN. THE CAR CONTINUED TO SURGE, AND I COULD HEAR THE ENGINE REVVING. I BEGAN SCREAMING, AND MY DAUGHTER IN THE FRONT SEAT WAS YELLING FOR ME TO HIT THE BRAKES. I TOLD HER I WAS PRESSING THE BRAKES, BUT THE CAR CONTINUED TO ACCELERATE, DESPITE MY APPLYING WITH GREAT PRESSURE ON THE BRAKE. MY DAUGHTER COULD ALSO HEAR THE ENGINE REVVING. WE SLAMMED INTO THE CAR IN FRONT OF US, AND CONTINUED MOVING. THIS CAR REAR ENDED A PICK UP TRUCK WHICH FINALLY STOPPED MY PILOT. BOTH FRONT SEAT AIRBAGS DEPLOYED, AND MY CAR BECAME ATTACHED TO THE CAR I REAR ENDED. LUCKILY, EVERYONE INVOLVED IN THE ACCIDENT WAS ABLE TO WALK AWAY, BUT IF THE DRIVER I HAD STRUCK HAD PASSENGERS, THERE DEFINITELY WOULD HAVE BEEN SEVERE INJURIES. I RECEIVED A TICKET FROM A STATE TROOPER FOR FAILURE TO MAINTAIN A SAFE DRIVING DISTANCE FOR AN ACCIDENT THAT WAS NOT MY FAULT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot