Honda Pilot Complaints

9,418 consumer complaints on file.

#11019436August 24, 2017
ELECTRICAL SYSTEM
IN 12/2015, THE ENGINE AND VTM4 LIGHT TURNED ON AND CONCURRENTLY, THE CAR WAS DIFFICULT TO DRIVE AS THE ENGINE REVVED AND TRANSMISSION SHIFTED. UPON INSPECTION BY HONDA, THEY FOUND THAT THE ELECTRICAL WIRES IN FRONT AND BACK WERE CHEWED ON BY RODENTS. THEY STATED THAT THE SOY COATED WIRES WERE A KNOWN ISSUE AND IT SHOULD BE COVERED BY MY INSURANCE. STATE FARM STATED THAT IT WAS NOT COVERED. I HAD TO PAY THE TOTAL BILL OF $1,543.33.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019303August 24, 2017
POWER TRAIN
WHEN DRIVING BETWEEN 30-50 MPH THE VEHICLE WILL SHUDDER/JUDDER UPON LIGHT ACCELERATION AND THE RPMS WILL REV BRIEFLY. THIS APPEARS TO BE A COMMON ISSUE WITH THE TORQUE CONVERTERS AMONG EARLY HONDA PILOTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018958August 22, 2017
SEAT BELTS
SEAT BELT SHOULDER RESTRAINT DID NOT ENGAGE ON FRONT PASSENGER SIDE WHEN OUR VEHICLE WAS REAR ENDED. . THIS RESULTED IN THE FRONT PASSENGER HITTING HER HEAD ON THE DASHBOARD. SHE SUSTAINED A CONTUSION AND CONCUSSION AND HAD TO RECEIVE TREATMENT AT A HOSPITAL FOR THE INJURIES. VEHICLE WAS STOPPED WHEN HIT FROM BEHIND.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11018722August 21, 2017
SEATS
DRIVED SEAT BROKE OFF FROM FLOOR, CUSING SEAT TO FLY BACKWARD WHILE DRIVING. AFTER RESEARCHING THIS PROBLEM ON THE WEB THIS HAPPENS HUNDREDS AND THOUSANDS OF TIMES 200 DRIVERS WITH THEIR CAR SEATS WHICH IS VERY CRITICAL AND THERE'S NO WAY TO FIX IT STEP TO SPEND THOUSANDS OF DOLLARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016251August 18, 2017
SEATS
THE DRIVER SEAT METAL BRACKET BROKE WHILE DRIVING NORMALLY. I WAS SHOCKED TO LEARN ABOUT THIS. I HAVE BEEN DRIVING FOR MORE THAN 23 YEARS AND HAD NEVER HEARD ABOUT THIS SITUATION. IT IS LOOSE AND A VERY SERIOUS SAFETY CONCERNS. AS A CONSUMER I EXPECT THAT A CAR SEAT SHOULD LAST A LOT LONGER THAN THE CAR ITSELF ESPECIALLY THE DRIVER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015797August 16, 2017
ELECTRONIC STABILITY CONTROL (ESC)
VSA SYSTEM COMES ON WHILE DRIVING THE CAR. I TOOK IT TO THE HONDA DEALERSHIP, THEY REPLACED YAW RATE SENSOR, BUT I STILL HAVE THE PROBLEM. UNSAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014979August 14, 2017
SUSPENSION
WE WERE DRIVING STRAIGHT ON THE HIGHWAY AT ~65 MPH, FULLY LOADED FOR A WEEK-LONG CAMPING TRIP, AND HIT A LARGE POTHOLE. THE REAR WHEEL ASSEMBLY OF MY HONDA PILOT BROKE SO THAT IT WAS ONLY PARTIALLY ATTACHED TO THE FRAME BECAUSE THE FRAME OF THE CAR RUSTED THROUGH. THE 2 BACK BOLTS WERE STILL IN PLACE, BUT THE FRAME ITSELF WAS CRUMBLING APART; THE 2 FRONT BOLTS WERE THE ONLY THINGS HOLDING THE REAR WHEEL AND AXLE TO THE CAR. THE PHOTO SHOWS THE STEEP ANGLE OF THE WHEELS, AND HOW LOW TO THE GROUND THE BACK OF THE CAR WAS. I DROVE THE CAR TO OUR MECHANIC, THEY PUT IT UP ON THE LIFT, AND THEN SHOWED US. THEY TOLD US IT WAS UNFIXABLE. THE CAR IS 14 YEARS OLD AND OTHERWISE IN GOOD SHAPE. IT HAS RECEIVED REGULAR MAINTENANCE (I HAVE 9 YEARS OF MAINTENANCE RECORDS). THE MECHANIC HAD DONE BRAKE WORK 3 DAYS PRIOR, AND I HAD GOTTEN THE TIRES ROTATED THE PREVIOUS WEEK. NONE OF THE PEOPLE WHO WORKED ON THE CAR NOTICED OR SAID ANYTHING WAS MAJORLY WRONG WITH THE CAR. WE WERE LUCKY WE DIDN'T HAVE A SERIOUS ACCIDENT WHEN THE CAR BROKE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014687August 11, 2017
AIR BAGS
TAKATA RECALL: WHEN MY VEHICLE IS BOTH STATIONARY AND IN MOTION; THE AIRBAG LIGHT ON THE DASHBOARD LIGHTS UP. THIS HAS OCCURRED CONSISTENTLY FOR THE LAST 2 MONTHS. TOOK CAR TO LOCAL HONDA DEALERSHIP WHICH SAID IT WAS AN ISSUE THE DRIVER SIDE AIRBAG. I CALLED HONDA AND THEY SAID MY VEHICLE HAD NO RECALL FOR DRIVER SIDE. ONLY FOR THE PASSENGER SIDE; WHICH I HAD FIXED AFTER THE RECALL IN OCTOBER 2016. ALL PUBLIC DATA THAT I HAVE SEEN SUGGESTS THAT THE DRIVER SIDE AIRBAG IS AN ISSUE. BUT HONDA WILL NOT REPLACE AT THEIR COST. VERY FRUSTRATED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013407August 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING 65 MPH, THE VEHICLE CRASHED INTO SOME GUARDRAILS AND REAR ENDED ANOTHER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO B AND L RECOVERY & TOWING (LOCATED AT 100 MINUE ST, CARTERET, NJ 07008; (732) 541-0100) WHERE IT REMAINS FOR INSPECTION. THE CONTACT SUSTAINED HEAD, SHOULDER, LOWER BACK, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11012747August 4, 2017
VISIBILITY/WIPER
WINDSHEID WIPER RESERVIOR STARTED LEAKING. UNABLE TO CLEAN WINDSHIELD. LEAK WAS CAUSED BY CRACK IN SEAM OF RESERVIOR. MAY HAVE BEEN A MANUFACTURING OR DESIGN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012858August 4, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING 30 MPH THROUGH A RESIDENTIAL AREA, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD TURN, TURNED OFF THE ENGINE, RESTARTED THE VEHICLE, AND CONTINUED DRIVING. HOWEVER, THE VEHICLE STILL FAILED TO ACCELERATE AND WOULD NOT SHIFT OUT OF GEAR. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION FAILED. THE FAILURE RECURRED THREE TO FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,420.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012722August 3, 2017
TIRES, TIRES:TREAD/BELT, TIRES:SIDEWALL
ALL TIRES ARE NOT SAFE. TREAD IS CHIPPING AWAY. FIRST NOTICED AT 24000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012196August 1, 2017
UNKNOWN OR OTHER
BRAND NEW HONDA PILOT 2017, LESS THAN 4 WEEKS OLD, EX-L, NAVIGATION. 2ND ROW SEAT, PASSENGER SIDE, WINDOW SHATTERED, NORMAL DRIVING CONDITION IN HIGHWAY. NO ROCK OR METAL THAT CRACKED IN. HONDA DEALER (OR) HONDA CORPORATION IS MENTIONING THAT THEY WILL NOT COVER THIS UNDER LIMITED WARRANTY. WAS PRETTY SCARY TO BE INSIDE THE VEHICLE WHEN THIS BURST. VEHICLE WAS ON HIGHWAY, AROUND 55 MILES / HOUR. NOT OPERATING THE WINDOWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011498July 30, 2017
ENGINE, UNKNOWN OR OTHER
STRONG GAS/EXHAUST SMELL IN CAR CABIN. REPLACED AIR AND CABIN FILTERS. BROUGHT TO HONDA DEALERSHIP IN MORGAN HILL, CA AND THEY SAY NOTHING WAS WRONG, OR THAT THE DIAGNOSTIC INFORMATION DID NOT RETURN ANY ISSUES. THE SMELL WAS ACUTE. HAPPENING ALL OF A SUDDEN AND WE DID NOT NOTICE IT GETTING STRONGER WITH TIME. THE SMELL IS EVIDENT IN THE CABIN WITH THE A/C ON/OFF, HEAT ON/OFF, EVEN WITH THE RECIRCULATION SET TO OFF. HAVE TO DRIVE WITH THE WINDOWS DOWN TO DEAL WITH THE FUMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010846July 26, 2017
POWER TRAIN
THE TRANSMISSION UNEXPECTEDLY SHIFT INTO NEUTRAL WHILE DRIVING. THIS HAPPENED IN MIDDLE OF THE ROAD AT 6:30 PM. MY SON WAS IN THE VEHICLE AND IT WAS DANGEROUS TO STOP IN THE MIDDLE OF THE ROAD. ACCIDENT CAN OCCUR. NINE-SPEED AUTOMATIC FOR RANDOM DROPS INTO NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010639July 25, 2017
SUSPENSION
HONDA IS FULLY AWARE OF THEIR FAULTY SUSPENSION COMPLIANCE BUSHINGS. FROM NEW CARS TO OLDER CARS THEY ARE CRACKING AND LEAKING FLUID. THIS CARS WAS JUST SOLD TO ME IN FEB OF THIS YEAR AND FROM HONDA DEALERSHIP. THIS CAR CONTAINS MY KIDS MOST OF THE TIME IT CONCERNS ME THAT HONDA IS NOT REPLACING THEM WITH A DIFFERENT PRODUCT THEN THE SAME FAULTY ONES. ITS NOT UNCOMMON FOR THE CONTROL ARM BUSHINGS ON MANY HONDAS/ ACURAS TO EXPIRE QUICKLY. IT IS HOWEVER A BIT DANGEROUS TO DRIVE WITH THEM IF THEY ARE STARTING TO WEAR DOWN OR DRY ROT. THEY HARDEN WHEN THIS HAPPENS AND CAUSE OTHER COMPONENTS ON YOUR SUSPENSION AND SUB-FRAME TO FAIL. THE LATERAL AND VERTICAL SHAKING OF YOUR CAR WILL CAUSE SOMETHING TO GIVE EVENTUALLY. IT'S NOT SOMETHING THAT IS PUTTING MANY CHILDREN WHO RIDE INTHEM AT RISK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010410July 24, 2017
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY FAMILY TRAVELED IN THIS VEHICLE TO CARLSBAD LAST WEEK FOR VACATION, INCLUDING MYSELF, MY WIFE, OUR 13 YEAR OLD DAUGHTER AND 11 YEAR OLD SON. THE VEHICLE WORKED PERFECTLY UNTIL WE WERE ON OUR WAY HOME SATURDAY, JULY 22, 2017. WE WERE ON I-10 APPROXIMATELY 1 HOUR EAST OF PHOENIX IN THE RIGHT LANE WITH THE CRUSE SET AT THE 75MPH SPEED LIMIT. THERE WERE NO CARS IN FRONT OF US FOR AT LEAST A MILE. ALL THE SUDDEN, WITHOUT ANY WARNING WHATSOEVER, NEARLY ALL THE VEHICLE SYSTEM LIGHTS CAME ON AND THE VEHICLE SLOWED AT AN EMERGENCY RATE DOWN TO APPROXIMATELY 40MPH IN ABOUT 2 SECONDS. I IMMEDIATELY HIT 'CANCEL' ON THE CRUISE AND STEPPED ON THE GAS, BUT THE VEHICLE CONTINUED TO SLOW QUICKLY. I IMMEDIATELY STARTED TO MOVE TO THE SHOULDER OF THE ROAD AND NOTICED THE 18 WHEEL TRACTOR TRAILER BEHIND US MAKE AN EMERGENCY SWERVE TO THE LEFT AND MISSED HITTING US BY INCHES. WE WERE NEARLY INVOLVED IN AN ACCIDENT THAT COULD HAVE EASILY BEEN FATAL. ALL THIS TOOK PLACE IN ABOUT A 5-10 SECOND TIMEFRAME. AFTER STOPPING ON THE SHOULDER OF THE ROAD I MADE NOTE THAT THE VEHICLE WAS SHOWING A TRANSMISSION PROBLEM, AN EMISSIONS PROBLEM, AN AWD PROBLEM AND I THINK JUST ABOUT EVERY OTHER ISSUE LIGHT WAS LIT UP. I TRIED TO GET THE VEHICLE BACK ON THE ROAD, BUT IT WOULD NOT GO ANY HIGHER THAN 3RD GEAR AND THE DASH KEPT INDICATING A TRANSMISSION AND AWD PROBLEM. I PULLED OVER AGAIN AND TURNED THE VEHICLE OFF AND BACK ON. AT THAT POINT THE ONLY INDICATOR LIGHT THAT LIT UP WAS THE EMISSION SYSTEM PROBLEM (SEE ATTACHED PICTURE). I REENTERED THE INTERSTATE AND THE TRANSMISSION WAS WORKING PROPERLY AGAIN. WE STOPPED AT THE NEXT GAS STATION AND FILLED THE GAS TANK AND UPON RESTARTING THE ENGINE THE EMISSION LIGHT WAS STILL ON. WE CAREFULLY DROVE HOME AT 65'70MPH. THE FOLLOWING DAY (SUNDAY), THE EMISSION LIGHT WAS NO LONGER ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010422July 24, 2017
EXTERIOR LIGHTING
WHEN THE HEADLIGHT SWITCH IS SET TO LOW BEAM, THE HEADLIGHTS DO NOT COME ON. THE HIGH BEAMS AND COURTESY LIGHTS WORK. WHEN SWITCHING THE LEVER QUICKLY BETWEEN HIGH AND LOW, THEY DO COME ON, BUT AFTER DRIVING A FEW MILES, THE LOW BEAM QUIT WORKING AND I HAVE TO USE THE HIGH BEAMS. I NOTICED A RECALL FOR THIS SAFETY ISSUE FOR 2005 HONDA PILOTS BUT WHEN ENTERING MY VIN, A RECALL IS NOT SHOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010302July 24, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
IT WAS A SUNNY AND VERY HOT DAY, TEMPERATURES ABOVE 90 DEGREES. THE VEHICLE WAS PROCEEDING WEST ON A 2 LANE IN TOWN STREET, WITH NO CURBS, WITH ONE VEHICLE IN FRONT, STOPPED AT THE INTERSECTION TO A 2 LANE HIGHWAY. AS THE VEHICLE WAS APPROACHING THE RAILROAD TRACKS, WITH A SLIGHT INCLINE, THE DRIVER APPLIED THE BRAKES FOR THE STOP SIGN AFTER THE RAILROAD TRACKS. AS THE DRIVER APPLIED THE BRAKES, THE CAR ACCELERATED TOWARDS THE HIGHWAY. AT THIS POINT, THE DRIVER SAID, 'IT'S NOT STOPPING'IT'S NOT STOPPING.' TO THE OVER 2 PASSENGERS OF THE CAR. THERE WAS A CAR IN FRONT OF THE CAR, WAITING TO TURN ONTO THE HIGHWAY AND CAR GETTING READY TO CROSS THE HIGHWAY, AS WELL AS A CAR ON THE HIGHWAY NEAR THE INTERSECTION. THE DRIVER CONTINUED TO APPLY THE BREAKS WITHOUT THE CAR BREAKING AND VEERED TO THE LEFT TO TRY TO AVOID THE CAR IN FRONT. AS THE CAR ACCELERATED, IT HIT THE CAR IN FRONT AND BOUNCED OFF THE LEFT BACK BUMPER OF THE CAR IN FRONT AND CAME TO A STOP. THEY CARS WERE NOT MOVING AT A HIGH RATE OF SPEED BUT THE CAR IN QUESTION WAS NOT STOPPING EVEN WITH THE BREAKS APPLIED, FOOT ON THE BRAKE PETAL, FOOT NOT ON ACCELERATOR. IT WAS ACCELERATING. THE CAR WAS PUT INTO PARK. THE CAR SEEMED TO 'HAVE A MIND OF IT'S OWN' NOT BREAKING BUT ACCELERATING. THERE WAS AN UNKNOWN CAUSE FOR THIS AS OF THIS TIME. A COUNTY DEPUTY WAS IN THE AREA AND CAME OVER TO THE ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11010304July 24, 2017
ELECTRONIC STABILITY CONTROL (ESC)
VSA WARNING LIGHT CONTINUES TO COME ON. CAR WILL APPLY BRAKES WITHOUT DRIVER HITTING THE BRAKE PEDAL. CAR WILL SWERVE TO ONE SIDE WHEN BRAKES ARE APPLIED BY VSA MECHANISM. THIS HAS HAPPENED NUMEROUS TIMES. VERY DANGEROUS THERE SHOULD BE A RECALL BUT HONDA DOES NOT SHOW ONE FOR THIS VIN, BUT OTHER PILOTS IN THIS YEAR HAVE RECALLS. THIS IS A VERY DANGEROUS ISSUE AND HONDA NEEDS TO FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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