Honda Pilot Complaints

9,418 consumer complaints on file.

#11010051July 22, 2017
ELECTRICAL SYSTEM
UNEXPECTED FOR THE THE KEY IGNITION STOP WORKING. I NEVER HAVE ANY KIND OF PROBLEMS WITH IGNITION KEY STOP WORKING WITH MY OTHER CARS. THIS COME TO SAFETY CONCERN WHEN IF IT HAPPEN WHEN YOU ON A LONG VACATION TRIP AND ALL THE SUDDEN YOUR CAR IGNITION KEY JUST STOP WORKING AND YOU ARE FAR FROM HOME AND WORK OR DON'T KNOW ANYONE AROUND THERE TO HELP. HOW COULD ANYONE EXPECTED THAT THIS ISSUE WOULD HAPPEN TO HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006305July 19, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH VEHICLE LOW BEAMS SIMULTANEOUSLY STOPPED WORKING WHILE I WAS DRIVING. I NEEDED TO USE HIGH-BEAMS TO GET HOME. THIS IS VERY DANGEROUS!! I CHECKED BULBS AND FUSES AND ALL ARE IN WORKING ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006135July 18, 2017
ELECTRICAL SYSTEM
THE KEY WILL NOT TURN IN THE IGNITION. I WAS HAVING TROUBLE GETTING THE KEY TO GO INTO THE IGNITION ABOUT 2 DAYS AGO, NOW I CAN GET THE KEY IN, BUT IT WILL NOT TURN. I CAN TAKE THE KEY IN AND OUT, BUT CAN NOT GET IT TO TURN. THERE IS POWER TO THE VEHICLE WHEN THEY KEY IS INSERTED. THE VEHICLE IS IN PARK AND OFF WHEN THE ISSUE HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006237July 18, 2017
EXTERIOR LIGHTING
WHILE DRIVING SMOKE CAME FROM STEERING COLUMN, SINCE THAT LOW BEAMS WENT OUT BUT HIGH BEAMS WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005812July 17, 2017
SEATS
2008 HONDA PILOT. I WAS GETTING INTO MY VEHICLE DRIVERS SEAT WHEN I HEARD A POP AND MY SEAT TILTED BACK. REMOVING THE FRONT DRIVERS SEAT CONTROL PANEL, I FOUND THAT A 'L' SHAPED BRACKET THAT ATTACHES THE SEAT TO THE FRAME ON THE FORWARD LEFT-SIDE OF THE DRIVER'S SEAT BROKE AT THE LARGE RIVETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005975July 17, 2017
UNKNOWN OR OTHER
SUNROOF SHATTERED WHILE CLOSED UPON GETTING ON THE HIGHWAY, NOT HIT BY ANY OBJECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005472July 15, 2017
STRUCTURE:BODY
PAINT IS PEELING AND CHIPPING ON THE ROOF. VEHICLE IS GARAGED DAILY OUT OF THE SUN AND WHETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005077July 13, 2017
SUSPENSION
WHEN VEHICLE HITS "WASH BOARD" AREAS SUCH AS SMALL INDENTATIONS IN PAVEMENT OR SMALL POTHOLES IT GOES AIRBORNE(65-70 MPH) AND WHEN IT COMES DOWN THE BACK WHEELS AREN'T TRACKING THE FRONT WHEELS CAUSING VEHICLE TO LURCH TO ONE SIDE OR OTHER. DEALER SAYS THAT IS JUST THE WAY PILOTS ARE, TOP HEAVY, ETC. SAID BUSHINGS, SHOCKS, ETC ARE OK. VEHICLE JUST DOESN'T FEEL SAFE. TO ME IT COULD LOSE CONTROL IN WET WEATHER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004841July 12, 2017
SEAT BELTS
ONCE I SECURE MY SEATBELT, IT RIDES UP AROUND MY NECK AND UNDER MY RIGHT ARMPIT WITHIN 5 TO 10 MINUTES. I HAVE MOVED MY SEAT FORWARD AND BACK, UP AND DOWN AND CHANGED THE BACK TO RECLINE MORE AND LESS. THE RESULT IS ALWAYS THE SAME! NO ONLY IS THIS UNCOMFORTABLE AND REQUIRES CONSTANT ADJUSTING, BUT IT CANNOT BE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003545July 7, 2017
SEATS, EXTERIOR LIGHTING
THE 2016 HONDA PILOT HAS A BAD HEADLIGHTS BEING TOO DIMMED DURING NIGHT DRIVES, THIS IS ESPECIALLY TRUE WHEN YOUR WINDOWS AND WINDSHIELDS ARE TINTED. SECONDLY, THE REVERSE OR BACKUP LIGHTS ARE LOCATED IN A VERY LOW POSITION DOWN AT THE BUMPER, WHEREIN IT MAY NOT BE SEEN BY CARS FROM BEHIND WHEN WE'RE REVERSING. THESE LIGHTING ISSUES ARE A SAFETY RISK. THIRD, THE FRONT SEATS ARE QUITE UNCOMFORTABLE, POORLY DESIGNED FOR LONG-DRIVES AND IS A SAFETY RISK ESPECIALLY FOR HARD AND TIGHT TURNS WHERE WE SLIDE OFF TO THE SIDES OF OUR SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003562July 7, 2017
ENGINE, FUEL/PROPULSION SYSTEM
EXCESSIVE OIL USAGE - FOULING PLUGS - REDUCED GAS MILEAGE - VCM FAULT DTC 3400 TECHNICAL SERVICE BULLETIN (TSB #11-033)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003494July 6, 2017
SUSPENSION
UNUSUAL NOISE (GRINDING/FRICTION) THAT PERSISTS WHILE THE VEHICLE IS IN MOTION. TOOK IT TO BE LOOKED AT 3 TIMES THEN THEY SAID IT WAS THE COMPLIANCE BUSHINGS. THEY SAID PREVIOUS MODELS HAVE BEEN RECALLED BUT NOT THE 2011 YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003530July 6, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
AT 7:15AM IN A PUBLIC PARKING LOT OF A STRIP MALL SETUP, I APPROACHED A PARKING PLACE BUT FIRST LETTING AN EMPLOYEE OF PANERA BREAD CROSS IN FRONT OF ME BEFORE I APPROACHED THE SPACE. UPON APPROACHING I WAS GLIDING IN USING THE BRAKE TO SLOW ME WHEN ALL AT ONCE THE ENGINE REVED WHILE MY FOOT WAS ON THE BRAKE ACCELERATING ME AND THE VEHICHLE INTO A TREE 8 FEET PAST THE PARKING SPACE, DEPLOYING THE AIR BAG AND BOUNCING ME BACK AROUND 16 FEET. THE VEHICHLE HAD AT LEAST ACCELERATED TO 20MPH TO ACCOMPLISH WHAT HAD HAPPEND. MY HUSBAND HAD TOLD ME AS WELL AS THE OFFICER AT THE SCENE, THAT THIS HAD HAPPENED TO HIM 3 TIMES IN THE RECENT PAST ON A GRADUATED INTENSITY. I SUFFERED HAND LACERATIONS AS WELL AS FOREHEAD WITH CHEST BRUISING FROM THE SEAT BELT AND A HAND BURN FROM THE DEPLOYED AIR BAG. I ALSO HAD A SLIGHTLY BLEEDING LIP AND WAS RELEASED AT THE SCENE FROM THE AMBULANCE WITH A STRONG SUGGESTION TO FOLLOW UP IF NECESSARY. IT IS A SHAME THAT YOUR OWN INSURANCE COMPANY WOULD RATHER LOOK THE OTHER WAY THEN GET INVOLVED AND ATTORNEYS ONLY WANT "SEVERE" HOSPITAL RIDDEN PATIENTS TO MOVE FORWARD ON A CASE. MY INSURANCE COMPANY WANTS TO FIX THE HONDA PILOT AND PUT ME BACK BEHIND THE WHEEL. I HAD SPOKEN WITH ONE INDIVIDUAL WHO WORKS ON HONDA'S AT A HONDA GARAGE AND ISN'T IT INTERESTING HE SUGGEST IT MAY BE A SENSOR OR ELECTRICAL ISSUE WITH THE ACCELERATION SYSTEM......BUT ODDLY ENOUGH, HE HASN'T HEARD OF THIS EITHER, BUT UPON RESEARCH, I'VE FOUND IT ALL OVER THE INTERNET. I TOLD MY INSURANCE COMPANY, "SHOULDN'T WE START SOMEWHERE."
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11002997July 5, 2017
VISIBILITY/WIPER
DRIVING ON HIGHWAY WITH NOT ROCK OR DEBRIS STRIKING THE VEHICLE, SUNROOF GLASS COMPLETELY SHATTERED . THIS IS THE ORIGINAL HONDA GLASS WITH 114,000 IN 93 DEGREE HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002945July 4, 2017
UNKNOWN OR OTHER
IGNITION KEY METAL IS HARDER THAN THE IGNITION LOCK DESTROYING THE LOCKING PINS. HAVE HAD IGNITION LOCK REPAIRED TWICE ALREADY AND WILL REQUIRE A THIRD REPAIR WHICH WILL LIKELY REQUIRE NEW LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002907July 3, 2017
ELECTRICAL SYSTEM
EMISSION PROBLEM AND ENGINE MALFUNCTION WARNING LIGHTS ON FOR NO APPARENT REASON. THIS HAS OCCURRED TWICE WITHIN THE PAST THREE WEEKS. DEALERSHIP RESET ALARMS FIRST TIME AND NOW NEW SOFTWARE INSTALLED TODAY. HONDA HAD ISSUED A SERVICE ADVICE ABOUT THE ISSUE. HOPEFULLY THIS TAKES CARE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002056June 28, 2017
POWER TRAIN
I AM ENCOUNTERING THE SAME RECALL ISSUES AS OTHER 2003 PILOTS. TRANSMISSION LOCKS UP AND WILL NOT RE-ENGAGE WHILE DRIVING. I NEED TO TURN ENGINE OFF WHILE IN TRAFFIC AND RESTART IN ORDER TO GET BACK INTO GEAR. THE VIN SEARCH SHOWS NO RECALL, BUT THE SAME SAFETY ISSUE HAS CAUSED ISSUES WHEN I GET OUT AND PUSH THE VEHICLE OFF THE ROAD. MOST OF THE ISSUE HAPPEN WHEN STARTING FROM A SLOW START. THE ENGINE REVS BUT WILL NOT MOVE, BOTH AT TRAFFIC LIGHTS, DURING STOP AND GO COMMUTES. ONCE IT GOES, IT HAS NOT SLIPPED OUT OF GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001243June 25, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY WIFES HONDA PILOT 2011 HAS A SEVERE SHUTTER WHEN EXCELARATING FROM A DEAD STOP UP TO 50 MPH. IT NOW HAS APPROXIMATELY 119000 ON IT BUT HAS BEEN DOING THIS FOR ABOUT A YEAR AND THIS SHUTTER OR MISSING CONDITION IS GETTING WORSE. I HAVE READ REVIEWS AND SEEMS TO BE A PROBLEM HONDA HAS HAD FOR SOME TIME. WHAT CAN HONDA DO TO CORRECT THIS PROBLEM FOR ALL OF US?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000633June 22, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHEN THE GEAR WAS SHIFTED INTO PARK, WHILE RELEASING THE BRAKE PEDAL, THE VEHICLE WOULD ATTEMPT TO ROLL BACKWARDS. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARDS OR FORWARD REGARDLESS IF IT WERE UPHILL OR DOWNHILL. THE FAILURE RECURRED NUMEROUS TIMES AND EACH TIME THE BRAKE PEDAL WAS BEING RELEASED. THE VEHICLE WAS TAKEN TO GENESIS HONDA (LOCATED ON 8931 HIGHWAY 92 WOODSTOCK, GA 30189) WHERE A PRELIMINARY DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE ISSUE COULD BE THE SHIFTER, AND THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 188,523.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000662June 22, 2017
POWER TRAIN
ON 6/11/17 WILE I WAS DRIVING I FELT MY CAR 'JERK' WHEN I WOULD PRESS ON THE GAS AND THE CAR WOULD SHIFT GEARS. MY DASHBOARD ALERTED ME THAT THERE WAS A PROBLEM AND I WOULD NEED TO TAKE THIS CAR IN FOR SERVICE. [ATTACHMENT 1] MY VEHICLE ONLY HAD 2040 (ESTIMATED) MILES ON IT AND I'VE ONLY HAD IT FOR 2 MONTHS, HOW COULD THIS BE? WHILE ON THE WAY HOME, THAT SAME DAY, I WAS STOPPED A RED LIGHT WAITING FOR IT TO TURN GREEN FOR ME TO GO. ONCE THE LIGHT WAS GREEN I PRESSED ON THE GAS AND I GOT TO ACCELERATE FOR ABOUT 10 FEET AT THAT POINT THE CAR WAS INOPERABLE. I TRIED SWITCHING GEARS TO DRIVE, REVERSE AND NEUTRAL BUT IT DIDN'T WORK. AT THIS POINT I HAD A DIFFERENT ALERT ON MY DASHBOARD [ATTACHMENT 2]. I QUICKLY PUT MY HAZARDS ON AND LET THE VEHICLE SLOWLY PULL OVER TO THE SIDE OF THE ROAD. AT THAT POINT I PRESSED ON THE BRAKE PEDAL PUT THE CAR INTO PARK AND PUT THE EMERGENCY BRAKE ON. THE VEHICLE WAS SENT VIA TOW TO ROUTE 22 HONDA FOR SERVICE ON 6/12/17. THE VEHICLE WAS RETURNED TO ME ON 6/21/17. I WAS TOLD THAT THE TRANSMISSION WAS REPLACED HOWEVER WHEN I ASKED WHAT EXACTLY WAS WRONG WITH IT THE RESPONSE WAS "WE DO NOT KNOW BUT WE ARE SENDING IT TO HONDA FOR FURTHER REVIEW". I AM FEARFUL OF DRIVING THIS VEHICLE HOWEVER I AM LOCKED INTO THIS LEASE. HONDA DOES NOT KNOW WHAT WENT WRONG AND HOW TO PREVENT IT FROM HAPPENING AGAIN. I FEAR I MAY BE ON THE HIGHWAY AND THIS MAY HAPPEN AGAIN. I TRULY FEAR FOR MY LIFE AND ANY PASSENGERS I MAY HAVE IN MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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