Honda Pilot Complaints

9,418 consumer complaints on file.

#11040671October 28, 2017
ENGINE, POWER TRAIN
SOMETHING IS WRONG WITH OUR VEHICLE WHEN WE TRY TO ACCELERATE IT SKIPS AND SPUTTERS AND DOES NOT PICK UP SPEED JUST HAPPENS IN THE ECONOMY STATE AND ALSO WITHOUT THE ECONOMY BUTTON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040755October 28, 2017
VEHICLE SPEED CONTROL
IF I SET CRUISE CONTROL AND GO DOWN A HILL OR INCLINE IT DOES NOT MAINTAIN THE CRUISE CONTROL AND CONTINUOUSLY GAINS SPEED UP TO 10-15 MILES OVER WHAT IT IS SET AT. COULD GO HIGHER, BUT I NOTICE IT AND HIT THE BRAKE WHICH SHUTS IT OFF. I BROUGHT THIS TO THE ATTENTION OF THE DEALER WHERE I PURCHASED THE CAR AND THEY SAY THIS IS NORMAL AND THERE IS NOTHING WRONG WITH IT. I DISAGREE AND SEE THIS AS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040455October 27, 2017
SUSPENSION
HUMMING/WHINING NOISE AND STEERING VIBRATION COMING FROM FRONT WHEELS WHILE DRIVING AT ALL SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040336October 27, 2017
UNKNOWN OR OTHER
THE BLUETOOTH DOESN'T WORK AS A TRUE HANS FREE. WHEN MAKING A CALL YOU HAVE TO PLACE THE PHONE TO YOUR EAR WAIT FOR THE OTHER PERSON TO PICK UP THEN TRANSFER THE CALL OTHERWISE YOU CAN'T USE BLUETOOTH. MOST NAMES I SAY WHEN TRYING TO CALL SOMEONE BY VOICE COMMAND ENDS UP IN 911. ALSO GPS CAN'T BE PLAYED OVER THE BLUETOOTH UNLESS YOU ARE LISTENING TO MUSIC FROM YOUR PHONE VIA BLUETOOTH. I WAS ASSURED BY HONDA IT WAS AN APPLE PRODUCT PROBLEM, BUT SAMSUNG WORKS THE SAME WAY. THANK YOU FOR THE HELP HONDA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039373October 24, 2017
AIR BAGS, UNKNOWN OR OTHER
"TAKATA RECALL" INFLATORS / AIRBAGS: AS PER NOTICE IN MAIL FROM TK HOLDINGS, INC., ET AL., WE CONTACTED THE HONDA DEALERSHIP IN ARLINGTON TX 'VANDERGRIFF HONDA & MADE APPOINTMENT TO MEET WITH SERVICE ADVISOR/REP. HOWEVER WHEN HE LISTED OUR VIN HE STATED ([XXX]) THAT ONLY 2 RECALLS WERE ISSUED ON OUR 2013 HONDA PILOT BUT NOT PERTAINING TO OUR VEHICLE'S AIRBAGS.. SO WOULD U PLEASE INVESTIGATE THE SUBJECT AS WE ARE SENIORS IN OUR AGE 70+ YEARS & VERY NERVOUS IN DRIVING OUR HONDA IN CASE OF ACCIDENT. YOUR WEBSITE LISTED UNDER 'SAFERCARS.GOV' STATES 'RIVETS DEFECTS' IN OUR MODEL 2013 PILOT BUT THE DEALERSHIP INSISTED THERE IS NO RECALL ON THE TAKATA AIRBAGS/INFLATORS FOR OUR MODEL YEAR 2013 HONDA PILOT FWD. YOUR FURTHER PROPER REVIEW IN FINDING OUT WHO IS TELLING THE TRUTH OR ANSWER W/BE APPRECIATED. THANKS IN ADVANCE FOR YOUR REPLY, & OUR BEST REGARDS. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035613October 23, 2017
AIR BAGS
TAKATA RECALL. I BOUGHT THE CAR, USED, ON OR ABOUT JUNE 20, 2017 FULLY AWARE OF THE TAKATA AIRBAG RECALL. I BROUGHT THE CAR TO EVERETT HONDA ON JULY 1, 2017 FOR THE RECALL. AIR BAG INFLATER REPLACED. I THEN BROUGHT THE CAR TO CAMBRIDGE HONDA ON OCTOBER 20, 2017 FOR OIL CHANGE. CAMBRIDGE HONDA INFORMS ME THAT THE INCORRECT AIRBAG INFLATER WAS INSTALLED BY EVERETT HONDA. CAMBRIDGE HONDA REPLACES DEFECTIVE RECALL AIRBAG INFLATER WITH NEW ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035765October 23, 2017
SUSPENSION
TOOK CAR INTO DEALERSHIP FOR AIRBAG RECALL, WAS TOLD LOWER BUSHINGS LEAKING AND LOWER CONTROL ARM NEEDED TO BE REPLACED. DECLINED REPAIRS TO RESEARCH FURTHER. CAR SHAKES AT SPEEDS IN EXCESS OF 50 MPH. I HAVE SEEN SEVERAL COMPLAINTS WITH THIS PARTICULAR MODEL. HONDA NEEDS TO STEP UP AND REPLACE THEIR FAULTY PARTS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035860October 23, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035861October 23, 2017
AIR BAGS
TAKATA RECALL RECEIVED NOTICE IN MAIL THAT I HAD A VEHICLE WITH ONE OR MORE TAKATA AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035508October 22, 2017
UNKNOWN OR OTHER
AFTER LOCKING THE CAR IN A PARKING LOT WITH WINDOWS UP, I RETURNED TO FIND ALL WINDOWS HALF DOWN AND SUN ROOF HALF OPEN. ANOTHER TIME AFTER LOCKING THE CAR I RETURNED TO FIND THE TAIL GATE OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033976October 17, 2017
ELECTRICAL SYSTEM
2016 HONDA PILOT 12,442 MILES. THE VEHICLE DID NOT START AFTER PARKED FOR ABOUT AN HOUR. VEHICLE ELECTRICAL SYSTEM HAD POWER BUT NO START. DEALER CLAIMED THAT THE PROBLEM WAS A 2 YEAR OLD BATTERY. CLUSTER LIGHTS FLASHING AND VARIOUS SYSTEM PROBLEM CODES DISPLAYED. DEALER UPDATED SOFTWARE WITH A SERVICE BULLETIN. I AM WONDERING IF THE SOFTWARE ISSUE DAMAGED OR DRAINED MY BATTERY. ALSO A/C COMPRESSOR LOUD GRINDING NOISE FOUND AT COLD START WHEN A/C TURNED ON AFTER VEHICLE PARKED FOR A COUPLE OF DAYS. THE ISSUE HAS BEEN RECORDED BUT DEALER CAN NOT DUPLICATE. CURRENTLY BEING REPAIRED ALSO FOR A NOISE FOUND UNDER STEERING WHEEL WHILE SLIGHTLY TURNING. IT MIGHT BE AN ISSUE WITH THE WIRING IN THE STEERING ELECTRICAL SYSTEM AND THIS CAN CREATE A PROBLEM WITH THE CONTROLS FOUND ON THE STEERING WHEEL INCLUDING THE AIRBAG AND HORN. IT TOOK 6 HOURS FOR ROADSIDE ASSISTANCE TO PICK UP THE VEHICLE AFTER BEING STRANDED IN REMOTE AREA LATE AT NIGHT DUE TO A FAILURE IN THEIR SYSTEM WHICH THEY ARE WORKING ON IMPROVING. THEY JUST DON'T MAKE THEM LIKE THEY USED TO. TOO MUCH TECHNOLOGY FOR THE MANUFACTURERS TO KEEP UP WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033478October 15, 2017
UNKNOWN OR OTHER
THE AUTO WAS PARKED AND STARTED THEN THE SMOKES WERE COMING OUT. THE RESULT WAS THE AIR CONDENSER/COMPRESSOR WAS DAMAGED AND NEED REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033183October 13, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE THE VEHICLE WAS IN PARK AND THE KEY WAS NOT NEAR THE VEHICLE, THE GEAR SHIFTED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S YARD. THE CONTACT WAS IN THE VEHICLE CLEANING IT OUT AT THE TIME OF THE FAILURE. THE CONTACT SUSTAINED A CONCUSSION TO THE HEAD AND INJURIES TO THE NECK, BACK, AND LEFT LEG THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO UNION PARK HONDA (1704 PENNSYLVANIA AVE, WILMINGTON, DE 19806), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE BODY DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11032850October 11, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE'S DASHBOARD WAS LEAKING WATER INTO THE CABIN OF THE VEHICLE WHILE RAINING. THE FAILURE CAUSED MOLD TO FORM ON THE FLOOR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE HONDA OF CLEVELAND DEALER (2701 S LEE HWY, CLEVELAND, TN 37311; 423-478-5301) WHERE IT WAS DIAGNOSED THAT THE SEAM WHERE THE VEHICLE'S FIREWALL WAS LOCATED HAD FRACTURED. THE DASHBOARD NEEDED TO BE REMOVED SO THAT THE SEAL COULD BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 063774946. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032866October 11, 2017
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I HAD PULLED OUT OF A PARKING PLACE AND WAS WAITING IN THE TRAFFIC LANE TO EXIT THE AREA. THERE WERE TWO CARS IN FRONT OF US. THE CARS WERE STOPPED. I WAS APPROXIMATELY 20-25 FEET BEHIND THE CAR IN FRONT OF ME. I TOOK MY FOOT OFF THE BRAKE IN MY CAR TO LET IT IDLE FORWARD. AS I APPROACHED THE YUKON I REAPPLIED THE BRAKE. THE CAR ACCELERATED TO WHAT SOUNDED LIKE FULL RPM'S AND I APPLIED THE BRAKES AS HARD AS I COULD AND NOTHING HAPPENED. THE CAR SLAMMED INTO THE YUKON WITH SUCH AN IMPACT THAT BOTH FRONT AIRBAGS DEPLOYED. THE DRIVER SIDE AIRBAG HIT ME IN THE FACE. THE PASSENGER AIRBAG DID NOT REACH MY WIFE IN THE PASSENGER SEAT. SHE IMMEDIATELY EXPERIENCED SEVERE CHEST PAIN AND RAPID HEART BEAT. BYSTANDERS CALLED 911 AND TWO PARK RANGERS ARRIVED IN APPROX. 15-20 MINUTES. THE RANGERS FINISHED TAKING PICTURES AND ASKED ME TO PULL IN TO A PARKING SPOT OUT OF THE TRAVEL LANE OF THE PARKING LOT. I STARTED THE CAR AND PROCEEDED SLOWLY AND TURNED INTO A PARKING SPOT. AS I APPLIED THE BRAKE TO PARK, THE SAME PHENOMENON OCCURRED AGAIN. THE CAR ACCELERATED FORWARD OVER A CURB AND WALKWAY AND STRUCK A PEDESTRIAN BEFORE COMING TO A STOP ON A RETAINING WALL. I DESPERATELY TRIED TO STOP THE CAR WITHOUT SUCCESS. THE EMS WAS THERE SHORTLY AFTER THIS OCCURRENCE. A RANGER ASKED ME HOW FAST I WAS MOVING AND I STATED I HAD NO IDEA. I ASKED HIM TO ASK THE RANGER WHO WAS RIGHT BEHIND ME AND HE SAID 5 MPH. I EXITED THE VEHICLE AFTER THEY TRANSPORTED THE PEDESTRIAN ON THE BACKBOARD.THE AMBULANCE WAS READY TO TAKE MY WIFE TO THE HOSPITAL SO I APPROACHED THE PARK RANGER AND TOLD HIM THAT I NEEDED TO RIDE IN THE AMBULANCE WITH MY WIFE.
Crash:
Yes
Fire:
No
Injuries:
8
Deaths:
0
#11032721October 10, 2017
SERVICE BRAKES
BRAKE ROTORS WARPING AGAIN FOR THIRD TIME, 80,000 MILES. NO HARD BRAKING. MECHANIC TELLS ME HE SEES THIS A LOT WITH THIS MAKE AND MODEL. VERY SEVERE STEERING WHEEL SHAKING AND ALMOST LOSS OF CONTROL ON HIGHWAY WHEN EVEN SLIGHTLY BRAKING AT 60+ MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032796October 10, 2017
STRUCTURE:BODY
THE REAR AXLE IS ALMOST DETACHING FROM THE FRAME OF THE VEHICLE DUE TO SEVERE RUSTING OF THE CHASSIS, AND THE AXLE MAY COMPLETELY FELL THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031961October 5, 2017
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SIERRA HONDA OF SYLACAUGA (40941 US-280, SYLACAUGA, AL 35150 (256) 245-5000) REGARDING NHTSA CAMPAIGN NUMBER: 17V03000 (AIR BAGS). THE MECHANIC NOTICED THAT THE LEFT BUSHINGS LEAKED FLUID. IT WAS DIAGNOSED THAT THE LEFT COMPLIANCE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031709October 4, 2017
POWER TRAIN, SUSPENSION
THE REAR CRADLE WHICH HAS THE DRIVE SHAFTS AND REAR DIFFERENTIAL HAS COME UNATTACHED FROM REAR CROSSMEMBER DUE TO THE ATTACHMENT POINTS RUSTING THROUGH LETTING CRADLE AND K MEMBER LOOSE FROM 2 OF THE 4 ATTACHMENT POINTS.THIS SEEMS TO BE A PROBLEM ON SEVERAL VEHICLES THAT I HAVE SEEN.THE CROSSMEMBER RUSTS OUT FROM THE INSIDE OUT AND LETS THE CRADLE LOOSE FROM THE VEHICLE CAUSING COMPLETE SUSPENSION FAILURE AND LOSS OF CONTROL OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031749October 4, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 AND 15V320000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AUTO JAROV (OSIKOVA 2, PRAGUE, CZECH REPUBLIC 130-00, PHONE NUMBER: (420) 251-002516), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD SEARCH TO SEE WHERE THE AIR BAGS WERE DISTRIBUTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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