Honda Pilot Complaints

9,418 consumer complaints on file.

#11051887December 2, 2017
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
HACE UN TIEMPO TUVE UN ACCIDENTE Y MIENTRAS CONDUCIA SOLO EN MI HONDA PILOT Y LO BOLSA DE AIRE DEL LADO DEL PASAJERO EXPLOTO AUN CUANDO NO HABIA NADIE EN EL ASIENTO DEL PASAJERO Y LA BOLSA DE AIRE DEL LADO MIO, DEL CONDUCTOR SIENDO LA MAS IMPORTANTE NO ABRI PONIENDO MI VIDA EN RIESGO.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11051745December 1, 2017
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING AND THE ENGINE STALLED. WHEN THE KEY WAS INSERTED IN THE IGNITION, IT WAS ABLE TO BE EASILY REMOVED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COLONIAL HONDA OF DARTMOUTH, 225 STATE ROAD, DARTMOUTH, MA, 02747), BUT COULD NOT BE DIAGNOSED BECAUSE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051763December 1, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED TO WORK. THE DRIVER'S SIDE BELT WAS VERY TIGHT, ESPECIALLY FOR PEOPLE OF DIFFERENT SIZES TO BUCKLE UP. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PETERS HONDA OF NASHUA (300 AMHERST ST, NASHUA, NH 03063) AND THE DEALER STATED THAT THE VEHICLE WAS DESIGNED THAT WAY. THE DEALER STATED THAT THE CONTACT COULD BUY A HONDA SEAT BELT EXTENDER TO REMEDY THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-999-1009 AND STATED THAT THE HONDA WAS DESIGNED THAT WAY AND NOTHING COULD BE DONE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051562November 30, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE COLLISION MITIGATION SYSTEM COMES ON AND ISSUES A WARNING THAT IT NO LONGER OPERATES AFTER DRIVING ALONG A ROAD WHERE THERE ARE NUMEROUS ORANGE CONES ALONG THE SIDE OF THE ROAD. THE SYSTEMS STATES IT IS OVERLOADED AND STOPS FUNCTIONING. SYSTEM MUST BE RE-CODED BY DEALER IN ORDER FOR SYSTEM TO WORK AGAIN. DEALER SAYS THERE IS NO FIX. RECOMMENDATION IS TO TURN OFF THE SYSTEM WHENEVER ENCOUNTERING THIS SITUATION. THIS ESSENTIALLY MAKES DEFEATS THE PURPOSE OF THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051396November 30, 2017
SEAT BELTS
KNOWN ISSUE- DRIVER SIDE SEAT BELT TOO SHORT TO ALLOW ADEQUATE VISION WHEN MERGING, ETC. MANY CONSUMERS RESORTING TO SEAT BELT EXTENSIONS ONLINE. THIS IS A SAFETY ISSUE- DRIVER BELT EASILY 10 INCHES SMALLER THAN PASSENGER BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051397November 30, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
DRIVING MY HONDA PILOT TRUCK EASTBOUND ON THE LEFT LANE AT ABOUT 40 MILES AN HOUR, HAD THE FOOT ON THE GAS PEDAL, THE BRAKE MADE A GROANING NOISE AND THE TRUCK STARTED TO SLOW DOWN RAPIDLY. TO A FULL STOP. THE BRAKES WENT ON AND WAS SO SCARED, BECAUSE I LOOKED UP ON MY REAR VIEW MIRROR AND THERE WAS A SUV DRIVING BEHIND ME. HE DID SEE ME , AND HE HAD TO SWERVE INTO THE OPPOSITE LANE. MY HEART SANK. HE GOT OUT OF HIS SUV AND HE STARTED TO YELL AT ME. I TOLD HIM THE TRUCK CAME TO A STOP IT MALFUNCTIONED AND THEY WERE LIGHTS ON MY DASHBOARD . AS HE WALKED AWAY BACK INTO HIS SUV AND DROVE OFF I SAT THERE. I PUT THE CAR IN PARK LOOKED AT MY MANUAL AND SHUT OFF THE VEHICLE AND TURNED IT BACK ON AND THE INDICATORS ON MY DASHBOARD WE'RE GONE. I CALLED UP MY HUSBAND TO LET HIM KNOW. BEFORE I SHUT THE CAR OFF,, TWO INDICATORS CAME ON VSA AND A WARNING SIGN. I KNOW THERE WAS A RECALL IT IN 2013 I DID GET THAT FIXED AS I TOOK IT TO A HONDA DEALERSHIP. ABOUT TWO YEARS AGO IT HAPPENED AGAIN I WAS ON THE BELT PARKWAY IN NEW YORK AND THE PILOT MADE A NOISE AND IT STOPPED ON ITS OWN THERE WERE MORE THAN TWO LIGHTS FLASHING ON MY DASHBOARD THAT DAY. AND I WAS DRIVING SLOWER ON THE PARKWAY BECAUSE OF TRAFFIC. SO, THE IMPACT WASN'T SO SCARY . TWO LIVES WERE SAVED THAT DAY. I CALLED HONDA RECALL CASE #[XXX]. SINCE MY HUSBAND HAD TO BRING HIS CAR IN TO GET FIXED I ALSO TOOK MY HONDA. THE COMPANY'S NAME IS HARDMANS AUTO ,THEY ALSO ORDER PARTS FROM THE HONDA DEALERSHIP ALSO LOCATED IN THE SAME TOWN. DID COOL HONDA AUTO SERVICE BUT THE MANAGER NAMED [XXX] HASN'T CALLED ME BACK YET. WILL CALL AGAIN TODAY TO GET MY PILOT CHECKED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051422November 30, 2017
AIR BAGS
TAKATA R4CALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051294November 29, 2017
SEAT BELTS
I JUST BOUGHT A NEW PILOT AFTER OWING A 2011 FOR 6 YEARS. I NEVER HAD ANY ISSUES WITH MY 2011 PILOT SEAT BELTS. ON THE 2017 PILOT, THE DRIVER'S SIDE SEAT BELT APPEARS TO BE SEVERAL INCHES SHORTER THAN THE PASSENGER'S SIDE. IT MAKES IT DIFFICULT FOR ME TO BE ABLE TO MOVE THE SEAT TO AN OPTIMAL POSITION BECAUSE IT TRAPS ME IN TOO TIGHTLY IF I MOVE THE SEAT FORWARD OR RAISE IT HIGHER. I AM A SHORTER PERSON AND I'M NOT ABLE TO POSITION MYSELF COMFORTABLY DUE TO THE SHORTER SEAT BELT. INSTEAD I AM FORCED TO SIT LOWER AND ALL THE WAY BACK. HOW IS THIS SAFE?I TOOK IT TO THE DEALER AND THEY EXPLAINED THAT THE DRIVER'S SIDE SEAT BELT IS ATTACHED TO THE FLOOR, WHERE THE PASSENGER'S IS ATTACHED TO THE SEAT, WHICH MAKES THAT SEAT BELT HAVE LOTS OF EXTRA ROOM. THE DEALER SAID I NEED TO PURCHASE AN EXTENDER SINCE THERE IS NO FIX TO THIS PROBLEM, AS "IT IS A DESIGN FLAW". I DON'T FEEL THIS IS A SAFE OPTION. I SHOULD BE ABLE TO USE THE SEAT BELT WITHOUT NEEDING AN EXTENDER. THE SAFETY RATING OF THE CAR IS BASED ON USING THE STANDARD SEAT BELT, NOT AN EXTENDER. PLEASE HAVE THIS ISSUE RECALLED SO THEY CAN EITHER INSTALL A LONGER SEAT BELT OR THEY NEED TO MOVE THE SEAT BELT MOUNTING ON THE DRIVER'S SIDE. (A LONGER SEAT BELT WOULD BE AN EASIER AND LESS COSTLY OPTION, IN MY OPINION.) THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048847November 28, 2017
POWER TRAIN
WHEN ACCELERATING OR DECELERATING FROM 40 MPH TO 60 MPH THE TRANSMISSION MAKES A HORRIBLE RUMBLING SOUND AND IT FEELS LIKE THE CAR WAS FORCED INTO A LOWER GEAR. THIS SEEMS RELATED TO THE 'ECO' MODE AND ONLY STARTED AFTER THE VEHICLE HAD 30,000 MILES ON IT. THE DEALERSHIP CALLED AMERICAN HONDA'S HEADQUARTERS BECAUSE THEY AGREED WITH THE COMPLAINT BUT WAS TOLD THIS IS 'NORMAL'. I CAN'T SELL THE CAR IN THIS CONDITION EVEN TO THE DEALERSHIP SO I'M STUCK UNLESS I PAY FOR A NEW TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050938November 28, 2017
SEATS
THE DRIVERS SEAT HAS A BRACKET THAT BROKE WHEN I WAS DRIVING AND I ALMOST CONTROL OF THE VEHICLE BECAUSE IT CAUSED ME TO LEAN BACK VERY FAR IN THE SEAT AND MY STEERING AND ACCELERATION WAS AFFECTED. I WAS EXITING ONTO A FREEWAY AND ALMOST COLLIDED WITH OTHER VEHICLES. THIS BRACKET IS LOCATED ON THE DRIVES SIDE THAT HOLDS A MOTOR THAT MOVES THE SEAT UP AND DOWN; IN CLOSE PROXIMITY TO THE LEFT SIDE PANEL FOR THE SEAT CONTROLS. BRACKET HAS TWO RIVETS HOLDING IN PLACE. WAS HOPING THEIR WAS A RECALL ON THIS DEFECT BECAUSE I FOUND LOTS OF INCIDENTS REPORTED ON VARIOUS WEBSITES. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051093November 28, 2017
SEAT BELTS
DRIVER SIDE SEATBELT IS MARKEDLY SHORTER THAN PASSENGER SIDE AS WELL AS OTHER CURRENT YEAR HONDA MODELS. MY WIFE IS SHORTER THAN I AND WHEN SHE POSITIONS THE SEAT, SHE HAS BARELY ANY TRAVEL IN THE BELT. THIS COULD BE VERY DANGEROUS AND APPARENTLY HAS BEEN PREVIOUSLY REPORTED AND IS DOCUMENTED IN VARIOUS FORUMS ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048729November 27, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA AIRBAG RECALL NOVEMBER 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048437November 26, 2017
STRUCTURE:BODY
THE PAINT ABOVE THE WINDSHIELD IN THE CENTER JUST FLAKED OFF. THE AREA IS APPROX. 6"X8" AND THE BARE METAL IS SHOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048337November 25, 2017
AIR BAGS, UNKNOWN OR OTHER
MALFUNCTION LAMP IS ON AND AIRBAG LIGHT COMING ON WHEN HOOKED UP TO A DEVICE IT SAID NOTHING WAS WRONG FOR THE MAINTENCE LIGHT TO BE ON THEN THE MALFUNCTION LAMP CAME ON.IT WAS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048368November 25, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
DRIVING 10-30 MPH BRAKES ENGAGED WITHOUT DEPRESSING THE BRAKE PEDAL. VEHICLE SHUTTERED AS BRAKES ENGAGED. AFTER BRAKE ENGAGED VSA WARNING LIGHT CAME ON. TURNED THE VEHICLES OFF AND VSA WARNING LIGHT WENT OFF. CONTINUED TO DRIVE AND THE SAME SERIES OF EVENTS OCCURRED AGAIN. IN DRIVING THE VEHICLE APPROXIMATELY 5 MILES OVER TWO DAYS THIS EVENT HAS OCCURRED 6 TIMES. NOTE: THIS ISSUE APPEARS TO BE SIMILAR TO COMPLAINTS IN PRIOR YEAR PILOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048400November 25, 2017
ENGINE
THE ENGINE IS BURNING EXCESSIVE AMOUNTS OF OIL. 1 QUART EVERY 1,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048243November 24, 2017
WHEELS
THREE RIMS ARE LEAKING AND I'VE TAKEN THEM TO HONDA ON MULTIPLE OCASIONES AND THE ONLY THING THEY'VE WOULD TELL ME IS THE IT NEEDED AIR IN THEM. WHEN I TOOK THE PILOT TO DISCOUNT TIRES FOR A TIRE REPAIR THEY ADVISE ME THAT IT WAS A RIM PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048074November 22, 2017
SEATS
THE VEHICLE WAS STATIONARY, NOT IN ANY ACCIDENTS OR DRIVING OFF-ROAD. SAT DOWN AND FOUND DRIVER'S SEAT UNEXPECTEDLY WILL NOW TILT BACK, RAISING THE LEFT FRONT OF THE SEAT. THE SEAT IS OBVIOUSLY NOT SECURE, NOR WOULD IT BE SAFE IN AN ACCIDENT. TOOK IT TO THE DEALER, AND THEY SAID THE SEAT FRAME IS BROKEN INEXPLICABLY (PART 81660-S3V-A30). THIS DOES NOT APPEAR TO BE A WEAR PART - ONE OF THE METAL BRACKET PIECES HOLDING THE SEAT BOTTOM TO THE BODY I GUESS JUST SHEARED OFF ALONG THE RIVET LINE. A BRIEF WEB SEARCH FOUND THIS IS A COMMON PROBLEM, SO I'M SURPRISED THERE HAS NOT BEEN A RECALL BY HONDA. THE DEALER QUOTED A REPAIR PRICE OF APPROXIMATELY $1,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047690November 21, 2017
SUSPENSION
REAR MOUNTING POINTS FOR REAR SUSPENSION SUBFRAME RUSTED OUT, ALLOWING THE SUBFRAME TO BECOME DETACHED AT TWO OF FOUR MOUNTING POINTS. SUBFRAME ROTATED DOWN UNTIL STOPPED BY EXHAUST SYSTEM, DETACHING WIRING FOR ANTI LOCK BRAKING SYSTEM. FAILURE OCCURRED WHILE DRIVING ON SECONDARY ROAD AT 40-50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047023November 17, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 HONDA PILOT. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO NARDY HONDA (559 MIDDLE COUNTRY RD, ST JAMES, NY), BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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