Honda Pilot Complaints

9,418 consumer complaints on file.

#11123506August 30, 2018
STEERING
TIE ROD BROKE CAUSING LOSS OF CONTROL WHICH RESULTED IN ROLLOVER ACCIDENT WHEN TRAVELING AT HIGHWAY SPEEDS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11123528August 30, 2018
AIR BAGS
VEHICLE PARKED IN LOT. AIRBAG DEPLOYED, PARKED AND LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122936August 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
CHECK ENGINE AND VSA/VTM-4 LIGHTS APPEARED ON DASH. TOOK TO HONDA DEALER AND CODE RETURNED ISSUE WITH A MISFIRE IN CYLINDER #3 DUE TO A PISTON RING FAILURE. KNOWN ISSUE 2009-2013 HONDA PILOTS THAT RESULTED IN CLASS ACTION LAWSUIT. HONDA REPAIRED THOSE VEHICLES AT NO COST AND EXTENDED ENGINE WARRANTY. HONDA NOT WILLING TO DO THE SAME FOR A KNOWN ISSUE IN A 2014 VERSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123041August 28, 2018
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
WHEN DRIVING ON THE HIGHWAY BETWEEN THE SPEED OF 60-80 MPH, THE STEERING WHEEL SHAKES VERY NOTICEABLY MAKING IT VERY UNCOMFORTABLE TO DRIVE WITH THE VIBRATION. I HAVE HAD TIRES REPLACED AND THE WHEELS REBALANCED AND NOTHING SEEMS TO FIX THE PROBLEM. I HAVE BEEN DEALING WITH THIS FOR MONTHS AND NO SERVICE STATION IS ABLE TO FIX THE PROBLEM. FEARING THAT SOMETHING MAY HAPPEN WHEN DRIVING ON THE HIGHWAY OR WHEN MY CHILDREN DRIVE THE CAR. SAFETY IS MY NUMBER ONE CONCERN WHEN GETTING INTO A VEHICLE AND IT IS VERY UPSETTING THAT I BOUGHT A BRAND NEW CAR TO AVOID THE UNKNOWN PROBLEMS OF A USED VEHICLE. UPON DOING SOME RESEARCH ON THE INTERNET TO FIND A SOLUTION TO MY PROBLEM, I HAVE DISCOVERED THAT EVERY HONDA PILOT OWNER IS COMPLAINING ABOUT THE SAME ISSUE AND THAT HONDA DOES NOT WANT TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123108August 28, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
CAR WILL APPLY BRAKE TO ITSELF CAUSIN A SWERVE OR A JERK AND THE VSA LIGHT WILL COME ON AND AS SSON AS U TURN OFF THE IGNITION THE LIGHT WILL TURN OFF. AND WILL HAPPEN AGAIN WHEN IT WANTS TOO. ANY CAR APPKY BRAKE BY ITSELF IS UNSAFE AND WILL CAUSE A ACCIDENT ESPECIALLY WHEN DRIVER HAVE NO CONTROL OF IT... THIS NEEDS TO BE ADDRESSED IMMEDIATELY AND RECALLED AND FIXED. THIS IS NOT THE ONLY HONDA PILOT DOING THIS. THERE WERE QUITE A FEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122729August 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
[2016 HONDA PILOT EXL AWD WITH SENSING, 28 K MILES AND 2.4 YEARS SINCE PURCHASE] ON FRIDAY AUG/24/2018 WHILE DRIVING HOME (AROUND 40MPH) THE VSA LIGHT CAME ON AND STAYED ON FOR BARELY 4-5 SECONDS AND THEN TURNED OFF. DID NOT NOTICE ANY MAJOR ISSUES THEN. ON SUNDAY 26/AUG/2018 WHILE DRIVING AT AROUND 30-35 MPH, THE CAR SUDDENLY LOST POWER AND CAME TO A COMPLETE STOP ALMOST LIKE THE BRAKES HAD BEEN APPLIED (DID NOT NOTICE THE ORANGE BRAKE SIGN OR THE COLLISION WARNING BEEP SOUND). I WAS ON THE RIGHT LANE WITH NO ONE BEHIND OR AHEAD OF ME AND NO OBSTACLES IN FRONT. TURNED ON THE HAZARD LIGHT AND THEN NOTICED THAT THE VSA LIGHT WAS ON. CAR WOULD NOT MOVE AND JUST KEPT REVVING WHEN I TRIED TO ACCELERATE. PUT THE CAR IN PARK AND THEN IN DRIVE, NO CHANGE. PUSHED THE VSA BUTTON TO TURN OFF VSA AND BOTH THE VSA LIGHT AND THE VSA OFF LIGHT STAYED ON BUT THE CAR WOULD STILL NOT MOVE. SHUT DOWN THE CAR AND RESTARTED IT AFTER WHICH THE LIGHTS WENT OFF, AND THE CAR STARTED MOVING (ALTHOUGH SLOWLY). DROVE HOME WITH VSA TURNED OFF AND AT A SPEED OF AROUND 20-30 MPH. THE ABRUPT BRAKING/STOPPING WAS PARTICULARLY DANGEROUS AND WOULD HAVE CAUSED A COLLISION EVEN IN REGULAR TRAFFIC ON ANY OTHER DAY. NOTE: THE KEY FOB WAS LOW ON BATTERY AND THE ONLY OTHER WARNING I HAD ON THE CONSOLE WAS ONE INFORMING ABOUT THE KEY FOB BATTERY BEING LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122873August 27, 2018
SUSPENSION
2015 PILOT WITH 67K MILES. WAS TOLD I NEED TO REPLACE COMPLIANCE BUSHINGS BY HONDA DEALER IN DUBLIN, OH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122875August 27, 2018
ENGINE, POWER TRAIN
AT ABOUT 55000 MILES MY PILOT STARTED JERKING/HESITATING AT ALL SPEEDS, ANY ROAD, USUALLY AFTER SHIFTING GEARS BOTH UP AND DOWN. NOW I BOUGHT IT IN FEBRUARY 2017 CERTIFIED PRE-OWNED SO ALL RECOMMENDED SCHEDULED MAINTENANCE SHOULD HAVE BEEN PERFORMED. SO, I TOOK IT IN FOR DIAGNOSIS AND THE DEALER IN DUBLIN OH SAID THE TRANSMISSION FLUID NEEDED TO BE TRIPLE FLUSHED FLUSHED 3 TIMES!!! SINCE I NEEDED A VEHICLE TO DRIVE TO WORK, I COULDN'T ARGUE AND GOT THE SERVICE DONE. AFTER READING OF OTHER LANGUAGES WITH SIMILAR ISSUES WITH THE JERKING/STUTTER/HESITATION I DECIDED TO FILE THIS COMPLAINT. THE RESULTS OF THE TRANNY FLUSH WERE GOOD HOWEVER I CAN STILL FEEL A VERY FAINT ALMOST UNNOTICEABLE HESITATION THAT SHOULD BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122876August 27, 2018
SERVICE BRAKES
VEHICLE STARTED VIBRATING VIOLENTLY WHEN BRAKING AT ABOUT 65000 MILES. I DECIDED TO TAKE TO HONDA IN DUBLIN OH AND THEY RECOMMENDED TO REPLACE ALL BRAKE PADS AND RESURFACE ALL ROTORS. I ALSO DECIDED TO FLUSH BRAKE FLUID. I SAW ANOTHER COMPLAINT AND THOUGHT I SHOULD DO THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122689August 27, 2018
STRUCTURE:BODY
THE MOONROOF SHATTERED EXPLODING GLASS. THE VEHICLE WAS ON A HIGHWAY TRAVELING AT 60MPH. THERE WAS JUST A LOUD NOISE AND BOOM. WE OWNED THE CAR JUST FOUR MONTHS AND IT HAS ONLY 6,200 MILES ON IT AT THE TIME OF THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122372August 26, 2018
ELECTRONIC STABILITY CONTROL (ESC)
VSA LIGHT IS ON AFTER DISCONNECTING BATTERY. THIS IS VERY DANGEROUS. SEEMS TO BE THE SAME PROBLEM AS THE 2005 HONDA PILOT RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122403August 26, 2018
FUEL/PROPULSION SYSTEM
MY CAR IS INCREASINGLY SMELLING LIKE GASOLINE AND EXHAUST. OUR GARAGE SMELLS STRONGLY OF GASOLINE. WHEN I USE A/C THE CABIN SMELLS LIKE EXHAUST. I JUST MADE A 5 MINUTE TRIP TO PICK UP MY DAUGHTER AND IT MADE ME FEEL DIZZY. WE HAVE NEVER SKIPPED ANY MAINTENANCE ON THE VEHICLE, EVERYTHING IS UP TO DATE. THE ODDLY GASOLINE-Y SMELL IN OUR GARAGE HAS JUST SUDDENLY GOTTEN TO THE POINT WHERE I REALIZE IT IS COMING FROM MY HONDA PILOT - I CAN FOLLOW THE SCENT DIRECTLY TO THE CAR EVEN WITH THE GARAGE DOOR OPEN. THE INTERIOR OF OUR CAR IS NOW BEING AFFECTED AND THE SMELL IS MUCH STRONGER WHEN A/C RUNS. HAD TO TURN IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122417August 26, 2018
AIR BAGS
TAKATA RECALL AFTER GETTING THE RECALL IN 2015 I HAD THE AIRBAGS CHECKED AND REPLACED ON 10/15/2015 AT HONDA OF VALLEY STREAM SERVICE STATION. DESPITE THIS I HAVE BEEN GETTING LETTERS INCORRECTLY STATING THAT I DIDN'T GET IT REPAIRED YET. I HAVE UPLOADED THE DOCUMENTATION SHOWING THE AIRBAG REPAIR DONE ON 10/15/2015. PLEASE CORRECT THE RECORD SO I STOP GETTING THE MAILINGS REGARDING THIS. I ALSO WANT TO CORRECT THE RECORD SO THERE IS NO PROBLEM IF I WANT TO SELL THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122031August 24, 2018
VISIBILITY/WIPER
WE WERE DRIVING ON I90 HIGHWAY FROM CHICAGO TO MICHIGAN. SUDDENLY WE HEARD LOUD SOUND ON THE ROOF OF THE CAR AND THAN SHATTERING SOUND FROM THE GLASS. WE OPENED A COVER A LITTLE TO SEE WHAT HAPPENED AND THE GLASS OF THE SUNROOF WAS BROKEN AND SHATTERED. THERE WAS VERY LIGHY TRAFFIC ON THE HIGHWAY AND THERE WAS NO VEHICLES IN FRONT OF US. WE STOPPED TO INSPECT THE ROOF AND THERE WAS NO SIGN OF IMPACT OR OBJECTS INSIDE. IT JUST BROKE BY ITSELF. TEMPERATURE OUTSIDE IS AROUND 65, NO RAIN, FEW CLOUDS. WE WERE DRIVING AT SPEED AROUND 70. TEMPERATURE INSIDE OF THE CAR IS SET ON 73. NOTHING UNUSUAL OR DIFFERENT THAN ANY OTHER DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122153August 24, 2018
STRUCTURE:BODY, SUSPENSION
ON 8/18/18, WHILE DRIVING ON A HIGHWAY AT ABOUT 50 MPH, WE HEARD A LOUD THUD. THEN WHEN THE ACCELERATOR WAS PUSHED, THE CAR MADE A LOUD NOISE. I CALLED MY MECHANIC THINKING IT MIGHT BE THE EXHAUST. WHEN HE LOOKED AT IT ON 8/22/18, HE INFORMED ME THE REAR SUB FRAME WAS PULLING OUT OF THE BODY, AND THE CAR WAS NOT SAFE TO DRIVE. HE SAID THIS SHOULDN'T HAVE HAPPENED TO A CAR THAT IS 12 YEARS OLD, AND IN GOOD MECHANICAL CONDITION. HE SAID THE ONLY THING HOLDING THE REAR FRAME UP WAS MY EXHAUST PIPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122173August 24, 2018
STRUCTURE:BODY
THE BODY WHERE IT ATTACHES TO REAR SUBFRAME HAS RUSTED THROUGH. THERE ARE 4 MOUNTING LOCATIONS AND ON MY 2004 PILOT ONE MOUNTING POINT IS COMPLETELY RUSTED THROUGH CAUSING SUBFRAME TO BE HANGING WITHOUT PROPER SUPPORT. THE PROBLEM WAS FOUND WHEN VEHICLE HAD 218,675 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122181August 24, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2017 HONDA PILOT. WHILE PULLING INTO A PARKING SPACE AT A VERY SLOW SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A UTILITY POLE. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED TORSO BRUISES FROM THE SEAT BELTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INDICATED THAT, AFTER STARTING THE VEHICLE, THE ENGINE CONTINUED TO REV EXTREMELY HIGH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A REPRESENTATIVE TO EVALUATE THE VEHICLE; HOWEVER, NO FAILURE WAS FOUND. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11122186August 24, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
CONTINUED REPLACEMENT OF SPARK PLUGS AND BURNING TOO MUCH OIL. I'M NOW REPLACING SPARK PLUG #2 EVERY 6 MONTHS. WITHOUT NOTICE WHILE DRIVING, ALL ENGINE LIGHTS ILLUMINATE, ENGINE BEGINS TO SPUTTER AND WILL NOT ACCELERATE. NO OPTION AVAILABLE OTHER THAN TO PULL OFF THE ROAD AND WAIT FOR A TOW TRUCK. IN SOME CASES, SIMPLY THE ACT OF ACCELERATING TOO QUICKLY TO WILL CAUSE THE SAME ISSUE. VERY DANGEROUS! CAN SOMEONE PLEASE EXPLAIN WHY THE CLASS ACTION AGAINST HONDA FOR THE 2011 HONDA PILOT ENGINE MISFIRE DIDN'T INCLUDE MY VIN# YET I CONTINUE TO EXPERIENCE ENGINE MISFIRE? IT SHOULD BE APPARENT THAT THIS ISSUE WAS NOT SPECIFIC TO ONE MANUFACTURING PLANT AND THAT IT IS AN OVERALL DESIGN DEFECT. I PURCHASED MY 2011 HONDA PILOT BECAUSE I WANTED A SAFE AND RELIABLE VEHICLE. THIS ENGINE MISFIRE HAS LEFT ME SITTING ON THE SIDE OF THE ROAD WITH CHILDREN AND DOGS IN TOW. THE OPPOSITE OF SAFE AND RELIABLE WITH A $30,000 PRICE TAG. VERY DISAPPOINTED THAT HONDA ISN'T STEPPING UP TO MAKE THESE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122219August 24, 2018
AIR BAGS
THIS VEHICLE IS NO LONGER ON THE ROAD. IT WAS GIVEN/NO MONEY TO A JUNKMAN 5 YEARS AGO. PLEASE WE HAVE TRIED TO STOP THE NOTICES AND CALLS. PLEASE LET MOTOR VEHICLE KNOW THAT THIS CAR IS NO LONGER ON THE ROAD. WE HAVE CALLED HONDA SEVERAL TIMES TO STOP THESE NOTICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122228August 24, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN ATTEMPTING TO DRIVE. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. WHILE IN TRAFFIC, THE VEHICLE RESTARTED INDEPENDENTLY AFTER TEN MINUTES AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO HONDA CARS OF KATY (21001 KATY FWY, KATY, TX 77450) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 08934725. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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