Honda Pilot Complaints
9,418 consumer complaints on file.
- #11133375October 4, 2018POWER TRAIN
I JUST BOUGHT A 2003 HONDA PILOT WITH 164,000 MILES ON IT A FEW DAYS AGO AND NOTICED THE TRANSMISSION WASN'T SHIFTING CORRECTLY. IT SEEMED LIKE IT WOULD SOMETIMES OVER REV BEFORE SHIFTING BUT THOUGHT NOTHING OF IT. LAST NIGHT I PICKED MY GRANDCHILDREN UP FROM TOWN AND WAS HEADING BACK UP THE HIGHWAY GOING ABOUT 55MPH, ALL OF A SUDDEN IT JERKED BACK AND DOWNSHIFTED TO 2ND GEAR, LUCKILY NO ONE WAS BEHIND OR THEY WOULD'VE HIT US. I NOTICED THE ENGINE LIGHT CAME ON AT THAT TIME ALSO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11133422October 4, 2018VISIBILITY/WIPER
REAR VIEW MIRROR BECAME HAZY AFTER ONLY APPROX 2 YEARS AND IS NOW BECOMING PROGRESSIVELY WORSE. IT IS NOW HINDERING VISIBILITY THROUGH MIRROR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11133040October 3, 2018ELECTRICAL SYSTEM
POWER STEERING, EMISSIONS, TRAILER STABILITY, HILL ASSIST WARNING INDICATION DISPLAYED ON DASH. ALL OF THEM AT THE SAME TIME ONE RIGHT AFTER THE OTHER. I COULDN'T DRIVE THE CAR BECAUSE OF ALL OF THESE WARNINGS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132829October 2, 2018FUEL/PROPULSION SYSTEM
I WAS DRIVING FOR 500 MILES ONE GO, THE WEATHER TEMPERATURE WAS 93F I HAD SMELLED GAS I STOPPED THE VEHICLE AND CHECKED I FOUND THE GAS TANK HAS MELTED DUE TO HEAT COMES FROM THE MUFFLER RUNS UNDER THE RIGHT SIDE OF THE TANK, GOOD NEWS THE GAS WAS IS NOT THAT HOT TO IGNITE AND BURN, I WONDER HOW THE TANK MATERIAL COULD MELT IN THIS CONDITION IT HAS TO STAND THE EXPECTED TEMPERATURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132681October 1, 2018SUSPENSION
WE WERE JUST INFORMED THAT OUR COMPRESSION BUSHINGS ARE SHOT ON OUR 2011 HONDA PILOT AND THAT THEY ARE NOT COVERED. WHY WOULD THIS HAPPEN SO FREQUENTLY ON PILOTS? WHY WOULD THIS NOT BE RECALLED. I COULD UNDERSTAND IF ONE OF THEM WENT, BUT BOTH AT THE SAME TIME AND BOTH WITH THE VERY SAME ISSUE SEEMS MORE OF A RECALL AND DEFECT THAN ANYTHING ELSE OR NORMAL WEAR AND TEAR. NOW I AM TOLD IT WILL COST CLOSE TO $900.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132233September 29, 2018SUSPENSION
SUSPENSION IS COMPLETED RUSTED OUT FROM FRAME
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132258September 29, 2018ELECTRICAL SYSTEM
WINDOW REGULATORS STOP WORKING AND WINDOW CAN CRASH WHEN DRIVING. SO FAR I HAVE HAD TO REPLACE TWO REGULATORS AND ONE WINDOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132305September 29, 2018AIR BAGS
TAKATA RECALL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11132131September 28, 2018WHEELS
WE HAVE HAD 3 CRACKS IN THE WHEEL OF THIS 2014 HONDA PILOT VEHICLE. OUR CAR IS GARAGED AT NIGHT AND IS DRIVEN TO WORK (PART TIME). THE FIRST WHEEL WENT BAD WITH A LEAKING CRACK ON 8/5/17, THE SECOND WHEEL HAD A CRACK FOUND ON 10/23/17, AND THE THIRD WHEEL WENT BAD WITH LEAKING CRACK ON 9/28/17. THREE OUT OF FOUR WHEELS WITH THE EXACT SAME PROBLEM. ALL THREE TIMES THE TIRE LIGHT INDICATED THE PROBLEM. I HAVE COMPLETE RECORDS INCLUDING DEALER RECEIPTS FOR ALL THREE INCIDENENCES. NEVER ONCE WERE WE OFFERED ANY TYPE OR RESTITUTION. THIS IS OBVIOUSLY A MANUFACTURER DEFECT THAT DESERVES THE FULL INVESTIGATION OF NHTSA. I WILL BE FOLLOWING UP WITH HONDA USA AND A SMALL CLAIMS SUIT AS NEEDED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11131880September 27, 2018ENGINE
TL* THE CONTACT OWNS A 2010 HONDA PILOT. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE FAILED DUE TO PREMATURE OIL CONSUMPTION, WHICH CAUSED THE ENGINE CAMSHAFT TO FAIL. THE MECHANIC REPLACED THE ENGINE; HOWEVER, THE ENGINE FAILED AGAIN DUE TO PREMATURE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED ENGINE STOPPED WORKING TWICE. UPDATED 11/28/18*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11131643September 26, 2018SERVICE BRAKES
PURCHASED OUR 2017 PILOT STRAIGHT FROM DEALER IN FEB 2017; BY SUMMER, BRAKES WOULD SQUEAK WHEN PRESSURE APPLIED - GOT MUCH WORSE OVER TIME. SENT MULTIPLE VIDEOS OVER NEXT 12 MONTHS, HAD CAR IN FOR REPAIR AT LEAST ONCE A MONTH - SERVICE DEPT COULD NEVER RESOLVE ISSUE, DESPITE REPLACING BRAKE PADS AND ENTIRE BRAKE SYSTEM. PER DEALERSHIP, AMERICAN HONDA MOTORS REFUSES TO ACKNOWLEDGE PROBLEM DESPITE DEALERSHIP DOING SO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11131142September 25, 2018STRUCTURE:BODY, ENGINE, SUSPENSION
FRONT WHEEL BEARINGS (LEFT AND RIGHT) WENT AT 60K MILES. SUNROOF NEEDED FULL REPLACEMENT AT 60K (RUST WAS EVIDENT INDICATING SIGNS OF ONGOING LEAK), ENGINE BUSHING NEEDED REPLACED AT 60K MILES. ALIGNMENT NEEDED BECAUSE ENGINE BUSHING AND WHEEL BEARING REPLACEMENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130866September 23, 2018ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AUTO STOP MALFUNCTION FIRST YEAR OF OWNING THE PILOT ELITE, THE AUTO STOP FUNCTION WORKED AND WOULD RESTART AFTER COMING TO A STOP. BY THE SECOND YEAR, AFTER COMING TO A STOP IN CITY TRAFFIC AND ENGINE IS SUPPOSED TO COME BACK ON, IT STALLS AND SHUTS OFF AND NEEDS TO BE SHIFTED TO NEUTRAL AND THEN RESTART ENGINE. HAVE TAKEN THE CAR FOR SERVICES SINCE HAVING THIS ISSUE AND REPORTING THE ISSUE TO THE DEALERSHIP AND THEY ARE UNABLE TO FIX THE ISSUE OR REPLICATE THE PROBLEM. NOW INTO YEAR 3 OF OWNERSHIP THE AUTO STOP FUNCTION HAS GOTTEN WORSE BECAUSE NOW WHEN IT SHUTS OFF AFTER AUTO STOPPING, IT TAKES A COUPLE OF MINUTES BEFORE YOU ARE ABLE TO RESTART THE CAR. THIS IS VERY UNSAFE AT AN INTERSECTION WHEN THE LIGHT TURNS GREEN. ONLY WAY AROUND THIS ISSUE IS TO DISABLE THE AUTO STOP FUNCTION AT THE BEGINNING OF THE DRIVE WHICH DEFEATS THE PURPOSE OF HAVING SUCH A FUNCTION AND WE AREN'T ABLE TO PERMANENTLY DISABLE THE FUNCTION. I HAVE REPORTED THIS PROBLEM EACH AND EVERY TIME I HAVE TAKEN IT IN TO THE DEALERSHIP FOR SERVICE AND THEY HAVE RUN DIAGNOSTICS AND SAID THEY WEREN'T ABLE TO REPLICATE THE ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130566September 21, 2018ELECTRONIC STABILITY CONTROL (ESC)
HONDA PILOT 2008 BRAKES AUTOMATICALLY, FOR NO REASON, WHILE DRIVING. OCCURRED AT 35MPH ON RESIDENTIAL STREET, AGAIN AT 50MPH ON HIGHWAY. SUNNY DAYS, APPROXIMATELY 75 DEGREES FAHRENHEIT. DRIVING STRAIGHT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130621September 21, 2018UNKNOWN OR OTHER
COLLISION MITIGATION BRAKING SYSTEM (CMBS) COMPUTER OVERLOAD IN A CONSTRUCTION ZONE WITH VEHICLE IN MOTION ON A HIGHWAY. CMBS COMPUTER SHUT DOWN AND WOULD NOT RESET WITHOUT TAKING VEHICLE TO DEALER. DEALER REBOOTED COMPUTER FOR $62 AND ADVISED TURNING OFF CMBS BEFORE ENTERING CONSTRUCTION ZONES TO AVOID A REPEAT. TURNING OFF A SAFETY FEATURE WITH A DIFFICULT-TO-FIND SWITCH WHILE DRIVING IN A CONSTRUCTION ZONE WOULD BE UNSAFE. DRIVING WITHOUT A SAFETY FEATURE WOULD BE IRRESPONSIBLE AND POTENTIALLY UNSAFE. THIS IS A KNOWN ISSUE AND YET HONDA DOES NOT WARN OWNERS ABOUT IT BUT INSTEAD MAKES MONEY FROM IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130479September 20, 2018STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 HONDA PILOT. WHILE THE VEHICLE WAS BEING SERVICED AT BUERKLE HONDA (3360 HWY 61 N, ST PAUL, MN 55110, (651) 490-6600), THE TECHNICIAN NOTICED THAT THE PART LOCATED BETWEEN THE FRAME AND THE BODY WAS CORRODED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130148September 19, 2018AIR BAGS
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TRADED IN, IN 2011. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11130234September 18, 2018ELECTRONIC STABILITY CONTROL (ESC)
WHILE THE PILOT IS IN MOTION, THE VSA BRAKING SYSTEM INTERMITTENTLY APPLIES BRAKES EVEN WHEN NOT TOUCHED BY THE DRIVER. THIS HAPPENS FREQUENTLY ON CITY STREETS AT LOW SPEED (25-30MPH); NOT WILLING TO TEST THIS ON OPEN HIGHWAY AT HIGH SPEED DUE TO RISK OF CRASH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11129826September 17, 2018POWER TRAIN
WHILE DRIVING 70 MPH, I SLOWED TO MAKE A RIGHT HAND TURNING MERGE ONTO ANOTHER HIGHWAY. AS I WAS SLOWING, I GOT A TRANSMISSION PROBLEMS WARNING IN THE DASH. WHEN I HIT THE ACCELERATOR TO MERGE SAFELY,THE CAR ABRUPTLY BEGAN TO LOSE SPEED AND MY INPUT TO THE GAS PEDAL HAD NO EFFECT. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD AND WHEN IT CAME TO A STOP, I HEARD A LOUD GRINDING SOUND. I TURNED OFF THE CAR AND HAD IT TOWED TO GARY SMITH HONDA. GARY SMITH FOUND AN ISSUE WITH AN OIL PRESSURE SWITCH BUT THE SERVICE TECH CLAIMS THERE IS NO PROBLEM WITH THE TRANSMISSION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11129882September 17, 2018UNKNOWN OR OTHER
***AUTO IDLE STOP MALFUNCTION** WHILE IN MOVING TRAFFIC ON A HIGHWAY IN NORTHERN VIRGINIA, THE PILOT HAS STALLED AND EVEN POWERED OFF WHILE THE AUTO IDLE STOP FUNCTION WAS ENGAGED. THE CAR POWERED DOWN AND REQUIRED A RE-START WHICH NEEDED MULTIPLE ATTEMPTS TO ACTUALLY TAKE EFFECT (UP TO 20 SECONDS-MULTIPLE ATTEMPTS). THE DEALERSHIP HAS NO SOLUTION TO OFFER AND HONDA HAS NO RECALL AVAILABLE TO COVER THE ISSUE. THIS HAS HAPPENED THREE TIMES IN THE LAST TWO WEEKS WHEN THE AUTO IDLE FEATURE HAS BEEN TURNED OFF. THE DEALERSHIP COULDN'T "REPRODUCE" THE ISSUE WHILE IN THEIR POSSESSION SO ONLY OFFERED TO KEEP IT LONGER (TO DRIVE IT IN REAL WORLD SCENARIOS) AND ATTEMPT TO REPRODUCE THE MALFUNCTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0