Honda Pilot Complaints

9,418 consumer complaints on file.

#11129897September 17, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE "AUTO IDLE DISABLER" FEATURE ENGAGED ON SEVERAL OCCASIONS. THE VEHICLE STALLED WITHOUT WARNING AFTER THE BRAKE PEDAL WAS DEPRESSED AT A STOP LIGHT. THREE WEEKS LATER, WHILE DRIVING APPROXIMATELY 15 MPH ON THE FREEWAY, THE "AUTO IDLE DISABLER" FEATURE ENGAGED AGAIN WHILE IN HEAVY TRAFFIC AND THE VEHICLE STALLED. THE CONTACT SHIFTED THE GEAR INTO PARK, DISABLED THE POWER, AND RESTARTED THE VEHICLE. IN ADDITION, WHILE THE VEHICLE WAS STATIONARY, ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHILE DRIVING 55 MPH, ON ANOTHER OCCASION, THE VEHICLE FAILED TO SHIFT GEARS PROPERLY AND THE RPMS RAPIDLY INCREASED TO 5,000. ALSO, THE REVERSE GEAR SHIFTER BECAME INOPERATIVE AND THE GEARS WOULD NOT SHIFT WHILE DRIVING 55 MPH. BIG STAR HONDA (11200 GULF FREEWAY, HOUSTON, TEXAS 77034) COULD NOT DIAGNOSE AND DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. *DT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129961September 17, 2018
ELECTRICAL SYSTEM
EVERY FEW DAYS WE GET A INDICATOR THAT READS 'KEYLESS START SYSTEM PROBLEM'. HAVE REPLACED THE BATTERY IN FOBS, NO CHANGE. INDICATOR COMES ON WHEN STARTING THE VEHICLE & STAYS ON UNTIL TURNED OFF, MAY OR MAY NOT COME BACK THE NEXT TIME STARTING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129775September 16, 2018
SEAT BELTS
DRIVER SIDE SEAT BELT IS SHORT LOCKS. IN ADDITION, IT PROHIBITS AND RESTRICTS DRIVER FROM LEANING FORWARD. THIS CAUSES AN UNSAFE DRIVING CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129782September 16, 2018
EXTERIOR LIGHTING
ONE LOW BEAM HEADLIGHT HAD GONE OUT AFTER HONDA OIL CHANGE. THEN A WEEK LATER THE SECOND LOW BEAM HEADLIGHT HAD GONE OUT. I HAVE NO LOW BEAM LIGHTS!! I WAS DRIVING WHEN MY LAST LOW BEAM HAD GONE OUT. IF I DIDN'T HAVE DOG LIGHTS AND MY BRIGHTS I COULD HAVE CRASHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129791September 16, 2018
SEAT BELTS
THE DRIVER SIDE SEATBELT ON MY 2018 HONDA PILOT IS NOT THE STANDARD SIZE AND IS SHORT. IT DOES NOT EXTEND LIKE THE PASSENGER SEATBELT AND PREVENTS THE DRIVER FROM LEANING FORWARD TO CHECK OUT IT IS SAFE TO TURN. THE DRIVER SEATBELT DOES NOT LOCK IN PLACE WHEN STOPPING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129685September 15, 2018
POWER TRAIN
WHEN DRIVING 30-50MPH MY 2005 HONDA PILOT SHUDDER/VIBRATES AS IF I'M DRIVING ON A RUMBLE STRIP. I BOUGHT MY PILOT AT 113,000 IN 2017 AND I NOTICED THE ISSUE FIRST AT ABOUT 120,000 MILES. I NOW HAVE 134,000 MILES AND THE RESEARCH I'M DOING ON THIS ISSUE SUGGESTS THERE IS A MAJOR DEFECT WITH HONDA/ACURA TRANSMISSION AND OR TORQUE CONVERTERS. WHAT CAN I DO AT THIS POINT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128481September 10, 2018
ELECTRONIC STABILITY CONTROL (ESC)
VSA LIGHT CAME ON AND WILL NOT COME OFF. SOLID LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128460September 10, 2018
ENGINE
IN MAY I HAD A PROBLEM WITH THE #2 CYLINDER PLUG FOULING IT HAPPENED AGAIN ON 7/25/18 & 1600 MILES LATER ON 9/8/18. ENGINE LIGHT COMES ON MECHANIC TOLD ME THAT IT'S A OIL SEAL PROBLEM. I SEE THAT THERE WAS A RECALL ON 2009-2013 PILOTS WHY NOT ON THE 2014? SAME PROBLEM AS COMPLAINT #11122936 THERE IS OBVIOUSLY A PROBLEM WITH SOMETHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128359September 9, 2018
WHEELS
SINCE PURCHASING THIS VEHICLE WE HAVE HAD NUMEROUS RIMS CRACK ALONG THE WELDS. WE ARE AT OUR THIRD THAT WILL NEED TO BE REPLACED NOW. THE FIRST WAS REPLACED BY THE DEALER AT NO COST TO US, THE SECOND WE HAD TO PAY (DEALER COST) FOR THE RIM AND WERE TOLD IF IT HAPPENED AGAIN IT WOULD NO LONGER BE THEIR PROBLEM. I DRIVE IN NORMAL CONDITIONS, TO AND FROM MY KIDS SCHOOL(ROUND TRIP ON PAVED CITY STREETS 2 MILES) AND TO WORK (AGAIN ROUND TRIP ON CITY STREETS MAX 18 MILES). THE VEHICLE HAS NOT HIT ANY CURBS OR MAJOR POT HOLES ON ANY OF THESE OCCURRENCES. TODAY WHEN LEAVING FOR THE DAY WE HAD OUR TIRE PRESSURE LIGHT ON IN THE CAR. WE FILLED THE AIR AND WITHIN 3 HOURS IT WAS LIT UP AGAIN. ONCE WE ARRIVED HOME AND PARKED WE PLACED WATER ON THE WELD IN THE SAME SPOT AS THE LAST CRACK AND SURE ENOUGH IT IS LEAKING AT A CRACK IN THE WELD AGAIN. THIS IS NOT ONLY A HASSLE, BUT HAD THESE WHEELS FAILED CATASTROPHICALLY IT COULD BE FATAL FOR MY CHILD AND MY FAMILY. THE HONDA DEALER IN SANTA ROSA, CA HAS IMPLIED THAT IT IS MY DRIVING THAT HAS CAUSED THESE CRACKS. I HAVE BEEN ONLINE AND SEEN NUMEROUS COMPLAINTS ABOUT FAULTY WELDS ON THIS YEAR PILOT. THERE IS OBVIOUSLY AN ISSUE AND IT SHOULD BE INVESTIGATED AND RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128032September 7, 2018
STRUCTURE:BODY
2003 HONDA PILOT EX WITH 219,000 MILES ON IT. THE TWO REAR SUBFRAME MOUNTS THAT ATTACH THE BODY CHASSIS TO THE FRAME WERE RUSTED OUT AND COMPLETELY DISCONNECTED FROM THE FRAME. IN FACT ON THE RIGHT SIDE THERE WAS A LARGE HOLE THAT HAD RUSTED OUT. APPARENTLY NO EXCESSIVE RUST ON THE REST OF UNDERCARRIAGE. VEHICLE WAS IN VERY GOOD MECHANICAL SHAPE AND MAINTENANCE KEPT UP. VEHICLE WAS KEPT IN A GARAGE AT NIGHT NOT SUBJECT TO UNUSUAL WEAR AND TEAR. UPON SLOW ACCELERATION FROM A RED LIGHT I HEARD A LOUD CRASH AS IF WE'D BEEN HIT FROM BEHIND. I WAS CROSSING A BUSY INTERSECTION AND THE LIGHTS WEREN'T FUNCTIONING SO I WAS PROCEEDING VERY SLOWLY THROUGH THE 4 WAY FLASHING LIGHTS WHEN THIS HAPPENED. THERE WERE NO VEHICLES BEHIND US SO I CLEARED THE INTERSECTION THEN PARKED THE CAR TO CHECK IT OUT BUT NO VISIBLE DAMAGE, NO DEBRIS IN INTERSECTION ETC. DROVE IN TOWN FOR ANOTHER COUPLE DAYS AND IT SEEMED TO DRIVE FINE. THE INCIDENT BOTHERED ME ENOUGH TO TAKE IT IN TO FIRESTONE AND HAVE THE CAR CHECKED OUT ON THE LIFT FOR ANYTHING UNUSUAL WHILE GETTING AN OIL CHANGE. I WAS CONCERNED ABOUT THE VEHICLES SAFETY. I WAS CALLED BACK TO LOOK AT THIS ISSUE AND WAS TOLD THE REAR OF THE VEHICLE WAS NOT ATTACHED TO THE FRAME AT ALL. EXTREMELY DANGEROUS SITUATION AND I WAS ADVISED NOT TO DRIVE THE VEHICLE HOME. THANKFUL THIS WASN'T WORSE AND NOT ON HIGHWAY WHEN IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128165September 7, 2018
VEHICLE SPEED CONTROL, AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED UNCONTROLLABLY AND CRASHED INTO A STATIONARY POLICE CRUISER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND THE FRONT PASSENGER SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS DAMAGED AND WAS TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. TWO WEEKS EARLIER, WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKES SEIZED MOMENTARILY AND RELEASED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11124589September 5, 2018
ELECTRICAL SYSTEM
MY VEHICLE IS DISPLAYING THE KEYLESS IGNITION ERROR AND IT JUST SO HAPPENS THAT ITS A KNOWN ISSUE AMONG MANY MANY OTHER 2016 HONDA PILOT OWNERS. I FEEL THIS IS A SCAM TO GET US TO DROP MONEY AT THE DEALERSHIP. MY CAR WAS RUNNING, OPENING UP FINE UNTIL ALL OF A SUDDEN THAT MESSAGE POPPED UP. WHAT A COINCIDENCE THIS IS HAPPENING AT TTHE SAME TIME AS EVERYONE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124367September 4, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY CAR WAS NOT PART OF THE HONDA PILOT VSA RECALL (HTTPS://WWW.EDMUNDS.COM/CAR-NEWS/HONDA-RECALLS-182000-VEHICLES-FOR-FAULTY-VEHICLE-STABILITY-ASSIST-SYSTEM.HTML) BUT IT IS DOING EXACTLY WHAT THEY SAID WAS A PROBLEM IN 182000 OTHER VEHICLES. THE VSA WARNING LIGHT COMES ON + STAYS ON WHEN THE ENGINE IS RUNNING. PLEASE HELP. I DID NOT RECIEVE NOTICE THAT MY VEHICLE WAS RECALLED AND IT DOES NOT SHOW . ON YOUR WEB SITE EITHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124137September 3, 2018
STRUCTURE:BODY
HEADLIGHHTS LOOK LIKE SOMEONE HAS TAKEN SANDPAPER TO THEM. THIS STARTED ABOUT 3 YEARS AGO. I HAVE NOTICED OTHER HONDA PILOTS WITH SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124170September 3, 2018
ELECTRICAL SYSTEM
AUTO START-STOP FAILS TO RE-START ENGINE AFTER SHUTTING OFF AT A STOP/STATIONARY. FIX HAS BEEN HAVING TO PLACE THE VEHICLE IN PARK, SHUT OFF ENGINE & RESTART ENGINE. MULTIPLE DASH MALFUNCTION LIGHTS ALSO ILLUMINATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124018September 2, 2018
STEERING
WHILE LEAVING A PARKING RAMP AT A SLOW WALKING PACE HEARD A LOUD BANG, FOLLOWED BY THE STEERING WHEEL SPINNING RAPIDLY TO THE RIGHT FOLLOWED BY THE VEHICLE TURNING INTO THE EXIT DOOR FRAME. I BACKED UP, TRYING TO DETERMINE WHAT CAUSED THE LOUD BANG. NOTHING OUT OF THE ORDINARY WAS OBSERVED. UPON DRIVING FORWARD AGAIN, NOTICED THE POWER STEERING HAD FAILED. I BROUGHT IT INTO THE HONDA DEALER WHO HAD NEVER SEEN A POWER STEERING FAIL LIKE THAT. THEY REPLACED THE PUMP, BUT THAT WAS NOT THE ISSUE. THEY ARE NOW IN THE PROCESS OF CHANGING THE RACK AND PINION UNIT. THERE WAS SOME SIDEWALL SCUFFING ON THE RIGHT FRONT TIRE, WHICH INDICATED THAT I MAY HAVE BEEN RUBBING ON THE EXIT CURB, WHICH MAY HAVE BEEN TRYING TO TURN THE WHEEL TO THE RIGHT. BY HOLDING THE WHEEL STRAIGHT, THE POWER STEERING WAS PROBABLY TRYING TO PULL THE WHEEL LEFT, SO WHEN THE POWER STEERING FAILED, THE WHEEL SPUN RAPIDLY RIGHT, ACTUALLY SPRAINING MY RIGHT THUMB WHICH WAS UNDER THE STEERING WHEEL CROSS MEMBER. KIND OF A FREAK ACCIDENT, BUT THE POWER STEERING SHOULDN'T FAIL IN THIS WAY. COULD HAVE BEEN DANGEROUS IN A TURN ON A ENTRY OR EXIT RAMP WHERE THE FORCES WOULD HAVE BEEN SIMILAR TO THIS PARKING RAMP INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123919September 1, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
VOICE COMMANDS SHUTTING RADIO OFF PUTTING RADIO ON AIR ON AIR OFF ASKING TO REPEAT .DASHBOARD LIGHTS GOING HAYWIRE LOST ALL ELECTRICAL TO DASHBOARD INSTRUMENTS CAR STARTED VIBRATING WHILE DRIVING REPLACED BATTERY AND ALTERNATOR AND BATTERY LIGHT FLASHING ON AND OFF BUT BATTERY AND ALTERNATOR TESTING FINE CAR ACCELERATES ON OWN WITH CRUISE SET ALL THIS HAPPENED WHILE I WAS DRIVING ON A CITY STREET. CAR ACCELERATED ON OWN WHILE I WAS DRIVING ON HIGHWY DOING 65 MY I HAD TO APPLY BRAKES AND SHUT DOWN CRUISE. HAD COMPUTER TESTED TO SEE IF ANYTHING WRONG HAD COMPUTER CHECKED TO SEE WHATS WRONG WITH ENGINE INDICATED NO CODES EVERYTHING FINE. ALSO WHILE MAKING A TURN STEERING WHEEL LOCKS UP BUT EVERYTHING OK WITH POWER STEERING FLUIDS. THIS IS VERY UNSAFE I HAVE 4 GRANDCHILDREN THAT I PICK UP FROM SCHOOL IM AFRAID TO DRIVE MY VEHICLE WITH THEM IN CAR EVEN MYSELF I DONT WANT ANYONE GETTING HURT OR KILLED BECAUSE OF HONDAS KNOWLEDGE OF ALL THE PROBLEMS WITH ELECTRICAL SYSTEM AND ENGINE PROBLEMS THAT THEY WONT DO A RECALL BECAUSE TO EXPENSIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123631August 31, 2018
POWER TRAIN
WHILE TRAVELING ON I-95 AT ABOUT 75 MPH, EVERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CAR SLOWED DOWN AND CHANGED INTO NEUTRAL. WE WERE ABLE TO COAST TO THE SHOULDER BUT THE CAR IN PARK. WE DID NOT TURN THE CAR OFF BC WE WANTED A/C AS LONG AS POSSIBLE (OCCURRED ON JUNE IN GA, HOT). THE CAR WOULD NOT GO INTO GEAR SO WE HAD TO HAVE THE CAR WAS TOWED TO DEALERSHIP. THE FOLLOWING DAY AT THE DEALERSHIP, THEY WHERE ABLE TO GET AN ERROR CODE TO APPEAR. AFTER CONTACTING AMERICAN HONDA, THE TECHNICIAN WAS TOLD THAT HONDA IS AWARE OF THE ISSUE. HE WAS TOLD TO CLEAR THE CODE AND IF THE CODE REOCCURRED TO REPLACE THE TRANSMISSION BUT IF NOT, THEY WOULD NOT DO ANYTHING. WELL, THE CODE WOULD NOT DUPLICATE EVEN AFTER THE DEALERSHIP TRIED FOR MULTIPLE DAYS. WE DROVE BACK TO GA FOR OUR 4 HOUR DRIVE HOME AND PRAYED IT WOULD MAKE IT BACK TO HOME. LUCKILY IT DID; HOWEVER, THE TRANSMISSION SLIPS IN LOW GEARS AND WE ARE JUST WAITING ON IT TO HAPPEN AGAIN. BY THE WAY THIS IS NOT THE FIRST TIME ALL OF THE WARNING LIGHT CAME ON. IT HAPPENED TWICE IN TOWN DURING THE MONTH OF MAY. THEY DID A SERVICE UPDATE AND REPLACED ALL OF THE FUEL INJECTORS (OUT OF POCKET AS IT WAS NOT UNDER WARRANTY). IT IS REALLY TROUBLESOME THAT HONDA KNOWS ABOUT THE ISSUE AND I PERSONALLY HAD THIS HAPPENED THREE TIMES & HAVE A CAR WITH A TRANSMISSION ISSUE. THE LAST OCCURRENCE WAS A HUGE SAFETY HAZARD AS WE HAD OUR FAMILY & DOG AND STUCK ON THE SIDE OF THE ROAD FOR OVER 2 HOURS IN TRYING TO GET THE CAR TOWED. PLEASE AMERICAN HONDA FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123797August 31, 2018
AIR BAGS
DMV HAS SENT ME A LETTER STATING MY CAR HAS A RECALLED AIRBAG THAT COULD KILL OR INJURE ME OR MY PASSENGERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123404August 30, 2018
VISIBILITY/WIPER
WHILE DRIVING AT HIGHWAY SPEED THE DRIVER'S-SIDE WIPER STOPPED WORKING. HAD TO STOP ON HARD SHOULDER. ISSUE WAS NOT OBVIOUS. THE RAIN WAS NOT GOING TO END ANY TIME SOON SO MY PARTNER ENDED UP DRIVING THEIR VEHICLE IN FRONT OF ME WITH THE HAZARDS FLASHING AT LOW SPEED SO I COULD FOLLOW THEM CLOSELY UNTIL WE COULD GET TO AN EXIT AND LEAVE THE PILOT AT A PARK-AND-RIDE. THIS WAS VERY DANGEROUS: SUDDEN LOSS OF VISIBILITY AND THEN BEING STRANDED ON THE HARD SHOULDER WITH TRUCKS PASSING CLOSELY. TOOK THE PILOT TO THE DEALER THE NEXT DAY. THEY REMOVED A RUBBER COVER FROM THE WIPER MOUNT AND TIGHTENED THE BOLT THAT IS UNDERNEATH. THE SERVICE ADVISER SAID THEY CAN COME LOOSE IN THE WINTER DUE TO THE WIPERS GETTING STUCK IN ICE. I AM AMAZED THAT THIS RELIES SOLELY ON FRICTION TO FUNCTION GIVEN HOW DANGEROUS IT IS WHEN THEY FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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