Honda Pilot Complaints

9,418 consumer complaints on file.

#11115511August 3, 2018
VISIBILITY/WIPER
DRIVERS SIDE SUN VISOR WILL NOT STAY UP. ONE TIME WHEN I PULLED DOWN GENTLY TO BLOCK THE SUN IT BECAME LOOSE AND NEVER WOULD STAY UP AGAIN. IN READING ON CAR FORUMS THIS HAS BEEN AN ONGOING ISSUE WITH MANY MODELS OF HONDA CARS. I BELIEVE THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY RECALL FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115593August 3, 2018
AIR BAGS
IT DO NOT WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115288August 2, 2018
STRUCTURE:BODY
ON MY 2018 HONDA PILOT - EXL, THE SUNROOF EXPLODED TWICE (SHATTERED). THE FIRST TIME WAS ON FEB 2018 AND THE SECOND TIME WAS ON JULY 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114953July 31, 2018
SUSPENSION
REAR SUSPENSION BROKEN FROM CAR FRAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115007July 31, 2018
AIR BAGS
TAKATA RECALL NO ONE FROM HONDA HAS EVER CONTACTED ME EVEN THOUGH THEY HAVE HAD MY EMAIL AND CELL NUMBER FOR YEARS. NOR HAVE I BEEN GIVEN ANY INFORMATION AS TO WHEN I MIGHT EXPECT THIS RECALL TO BE ACTED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113619July 25, 2018
SEATS
WHILE DRIVING APPROXIMATELY 35 MPH DOWN A CITY STREET, THE DRIVERS SEAT BEGAN TO MOVE- SPECIFICALLY BEGAN TO SHIFT BACKWARDS UPON ACCELERATION. UPON ACCELERATION, THE SEAT LEANS BACK AWAY FROM THE STEERING WHEEL SIGNIFICANTLY. INSPECTION BY MECHANIC SHOWED THE SEAT BRACKETS HAVE SHEERED OFF DETACHING THE FRONT LEFT CORNER FROM THE SEAT FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113557July 25, 2018
ENGINE
WHILE DRIVING THE CAR, IF I GO OVER CERTAIN TYPES OF ROUGH ROAD, I.E. RAILROAD TRACKS, THE ENGINE WILL STOP AND THE CAR SHUT OFF. IT IS A MOMENTARY, LESS THAN 1 SEC, SHUT DOWN. IT HAS HAPPENED AT LEAST 3 TIMES IN THE LAST 6 MONTHS. I AM DRIVING 5 MPH OR SLOWER AS I AM GOING OVER A ROUGH BUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113266July 24, 2018
UNKNOWN OR OTHER
ELECTRICAL ISSUE WHILE STATIONARY AND EXTREME VIBRATIONS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113040July 23, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY VEHICLE HAS BEEN CUTTING OFF, ALL POWER INCLUDING ALL COMPUTER SCREENS/DASHBOARD/STEERING, WHICH LAST 2-5 SECONDS, THEN CUTS BACK ON. THE RPM WILL REV UP TO THE 4-6 THOUSAND RANGE AND AT TIMES THE VEHICLE WILL NO GO OVER 45MPH. THIS HAS HAPPENED AT 35 MPH TO 70MPH. WHILE IN PARK, ABSOLUTELY NO GEAR ENGAGED, THE VEHICLE WILL LURCH FORWARD AND BACKWARD AS THOUGH IT WAS IN GEAR. MY FOOT WILL NOT EVEN BE ON THE BRAKE PEDAL AND IT WILL MOVE. LAST WEEK THE CAR WAS TURNED ON, PUT IN DRIVE, I PUSHED THE ACCELERATOR, THE RPM'S WENT TO 4000 AND THE VEHICLE DID NOT MOVE. I LOOKED DOWN TO MAKE SURE IT WAS IN DRIVE, WHICH IS WAS, AS I LOOKED UP THE CAR LURCHED FORWARD 2-3 FEET. THE EMISSIONS SYSTEM, LANE ASSIST LIGHT COME ON RANDOMLY. IT WILL TELL ME "STEERING REQUIRED" EVEN WHEN I AM DRIVING AND DO NOT HAVE THE LANE ASSIST ON. THE DEALER HAS REPLACED MULTIPLE PARTS, INCLUDING "COMPUTER UPDATES", THE RADAR SENSING SYSTEM, BUT THEY CANNOT REPLICATE THE ISSUE AND HAVE TOLD ME THEY CANNOT DO ANYTHING ABOUT IT. I HAVE TAKE THE VEHICLE IN AT LEAST 6-7 TIMES IN THE LAST 2 MONTHS. THE CAR IS UNSAFE, STILL UNDER WARRANTY AND THE DEALER TOLD ME "YOU ARE STUCK WITH IT". THIS CAR IS A HAZARD TO MYSELF, MY FAMILY AND ANYONE ELSE ON THE ROAD. I HAVE TRIED TO DEAL WITH HONDA CORPORATE AND THEY WILL NOT RESPOND. I BELIEVE, FROM MY RESEARCH, THIS IS AN ISSUE WITH THIS MODEL THAT HONDA REFUSES TO ACKNOWLEDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112935July 22, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS TRAVELING ON A TWO LANE HIGHWAY AT A SPEED OF AROUND 75MPH. I NEEDED TO SLOW DOWN SO PULLED MY FOOT OFF ACCELERATOR AND SLOWED BY ABOUT 10MPH. WHEN I WENT TO ACCELERATE AGAIN I HAD NO POWER AND THE CAR BEGAN TO DECELERATE FOR THE NEXT 10-15 SECONDS. I HAD NO POWER AND HAD A CAR COMING IN CLOSE BEHIND ME AND A BIG RIG TO MY RIGHT. THIS WAS A DANGEROUS SITUATION. THE CAR FINALLY KICKED INTO GEAR AFTER SEVERAL ATTEMPTS TO ACCELERATE. AFTER TAKING IT TO HONDA TO BE CHECKED THEY SAID THEY COULD NOT "DUPLICATE" THIS NOR FIND ANYTHING IN THE LOG BUT HONDA HAS PLACED AN EXTENDED WARRANTY ON THE TRANSMISSION. AN EXTENDED WARRANTY ISN'T GOING TO SAVE OUR LIVES IF THIS SITUATION OCCURS AGAIN. HONDA NEEDS TO ADDRESS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112611July 20, 2018
POWER TRAIN
9 SPEED TRANSMISSION GOES INTO NEUTRAL AT HIGHWAY SPEEDS 2X. ON BOTH OCCASIONS, HAD TO PULL OVER TO SHOULDER WITH NO POWER. VERY DANGEROUS. HONDA IS REPLACING TRANSMISSION WITH 48K MILES ON CAR. THEY ARE NOT EXTENDING THE WARRANTY ON A KNOWN ISSUE WITH THIS TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112361July 19, 2018
SEAT BELTS
THE DRIVER'S SIDE SEAT BELT IS TOO SHORT. IT IS TIGHT ACROSS MY CHEST AND THE LEFT SIDE OF MY NECK. THE DEALER OFFERS NO FIX FOR THE OTHER THAN A SEAT BELT EXTENDER WHICH HONDA DOES NOT SELL. I AM 5'2' TALL AND 220 LBS. YES I AM OVER WEIGHT BUT I'VE OWNED 8 OTHER HONDA'S AND HAVE NEVER HAD THIS PROBLEM BEFORE. I AM NOW STUCK WITH A BRAND NEW VHICLE I DON'T FEEL SAFE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112142July 18, 2018
POWER TRAIN
THE TRUCK ACCELERATED DOWNHILL WITH A JERKING PUSH. IT JERKS A LOT WHEN SHIFTING GEARS. IT ALSO HESITATES TO GO AFTER MAKING A STOP. THIS IS A SAFER HAZARD. WHEN TH VEHICLE IS MOVING A SLOW SPEED, IT IS SLUGGISH, JERKY. I BROUGHT THE TRUCK TO THE DEALERSHIP SEVERAL TIMES AND I WAS TOLD THAT THE TRANSMISSION IS DEFINITELY A PROBLEM, BUT THEY HAVE NO FIX FOR IT. I DON'T FEEL SAFE IN THIS VEHICLE W
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111894July 17, 2018
ELECTRICAL SYSTEM, ENGINE
THE CAR STALLS INTERMITTENTLY WHEN AUTO IDLE STOP IS ENGAGED AND CAR IS STATIONARY. INSTEAD OF THE ENGINE STARTING UP AGAIN AFTER TAKE FOOT OFF THE BRAKE AND PRESS THE GAS PEDAL, THE CAR STALLS COMPLETELY AND HAVE TO PUT THE CAR IN PARK, PRESS THE BRAKE PEDAL AND PUSH THE START BUTTON TO GET IT ON AGAIN. SOMETIMES HAVE TO TRY SEVERAL TIMES BEFORE CAR RESTARTS. DEALER HAS BEEN UNABLE TO FIND ANYTHING OR REPLICATE PROBLEM. FIRST REPORTED TO DEALER OCT. 2017, DID SOFTWARE UPDATE, BUT HAPPENED AGAIN JUNE AND JULY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112029July 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE EMITTED A LOUD UNIDENTIFIABLE SOUND THAT STARTLED THE DRIVER. THE DEALER (CAPITOL HONDA, 745 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CALIFORNIA 95136) WAS MADE AWARE OF THE FAILURE AND WAS PROVIDED WITH VIDEO/RECORDINGS OF THE FAILURE, BUT COULD NOT DETERMINE THE SOURCE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111393July 15, 2018
SEAT BELTS
DRIVER SIDE SEAT BELT DOESN'T EXTEND ENOUGH. I HAD TO BUY A SEAT BELT EXTENDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111241July 13, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
STARTER/ELECTRICAL THE LIGHTS ON THE DASHBOARD CONTINUES TO COME ON AND STAY ON. ALSO THE STARTER DOES NOT WANT TO START AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110888July 12, 2018
STEERING
I WAS EXPERIENCING SOME CLUNKING AND POPPING NOISES AS I TURNED MY STEERING WHEEL RIGHT OR LEFT, AS I TURNED ONTO CITY STREET; PRIVATE PARKING LOTS, U-TURNS AND SUCH. I HAD MY FATHER TEST DRIVE IT AND HE THOUGHT IT MAY BE THE CV AXLES AND HAD IT CHECKED AT AUTO AIR & AXLE, SAN ANTONIO, TX. THEY FOUND IT WAS NOT THE CV AXLES, BUT A STEERING COLUMN PROBLEM AND AS IT WAS A SAFETY ISSUE, WE SHOULD CHECK INTO ANY RECALLS. WE FOUND NHTSA ASSIGNED RECALL ID# 10V640000 ON MY MAKE AND MODEL, FRONT SUSPENSION DAMPER BOLTS AND SPINDLE NUTS - MAKING THE CLUNKING AND POPPING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110892July 12, 2018
STRUCTURE:BODY
THE REAR DRIVER SIDE ELECTRIC DOOR LOCK MECHANISM IS JAMMED NOT ALLOWING THE DOOR TO BE LOCKED OR UNLOCKED EITHER MANUALLY OR ELECTRICALLY. THIS, I IMAGINE, CAN HAPPEN WITH ANY DOOR. LUCKILY, THE JAM IS IN THE UNLOCKED POSITION ALLOWING THE DOOR TO BE OPENED. WHAT IS NOT SAFE IS THAT DOOR CANNOT BE LOCKED LEAVING THE CAR VULNERABLE TO THEFT OR CAR JACKING. IF THE DOOR WAS JAMMED IN THE LOCKED POSITION, THIS CAN BE UNSAFE FOR PASSENGER EXIT IN THE EVENT OF EMERGENCY (A FIRE OR EMERSION IN WATER). ANY ELECTRIC DOOR LOCK MECHANISM MADE BY ANY VEHICLE MANUFACTURER SHOULD BE DESIGNED TO FAIL SAFE ALLOWING MANUAL LOCKING AND UNLOCKING OF THE DOOR IN THE EVENT OF ELECTRICAL POWER LOCK MECHANISM FAILURE. THIS IS JUST AS MUCH A SAFETY ISSUE AS A JAMMED SEAT BELT OR FAULTY AIRBAG. THIS SHOULD BE A NO COST REPAIR BY MANUFACTURER DEALERSHIPS LIKE THEY DO WITH JAMMED SEAT BELTS OR FAULTY AIRBAGS. AT LEAST THEY SHOULD BE ABLE TO FREE UP THE LOCK MECHANISM WITHOUT CHARGE TO CUSTOMERS. THIS NEEDS TO BE SERIOUSLY REVIEWED AND ADDRESSED BY NHTSA FOR SAFETY WITH POLICY AND REPAIR PROCEDURES AND PRACTICES CLEARLY SPELLED OUT. THIS FAILURE HAPPENED AS A RESULT OF REMOTE KEY ACTIVATION OF THE DOOR LOCKS WITH NO MANUAL PHYSICAL OPERATION OF THE DOOR ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110913July 12, 2018
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE REPAIRING THE REAR BRAKE PADS, THE CONTACT NOTICED THAT THE SUBFRAME WAS SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER (SULLIVAN HONDA, 45 MIGEON AVENUE TORRINGTON, CONNECTICUT 06790) WHERE IT WAS DIAGNOSED THAT THE REAR FRAME WAS RUSTED AND THAT DIRT AND MOISTURE WERE COLLECTING IN THE FRAME RAILS, WHICH ENTERED TROUGH HOLES ON THE FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 207,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot