Honda Pilot Complaints

9,418 consumer complaints on file.

#11185062March 8, 2019
POWER TRAIN
I HAD A CHECK ENGINE LIGHT ON THE DASHBOARD AND BROUGHT THE CAR TO THE DEALERSHIP FOR SERVICE. THEY DIAGNOSED THE CAR AND STATED THAT THERE IS SOMETHING WRONG WITH THE TORQUE CONVERTER. I HAVE READ A NUMBER OF REPORTS REGARDING ISSUES WITH THE TORQUE CONVERTER OF THE HONDA PILOT. SIGNIFICANTLY, REPORT STATES THAT THERE IS SHUDDERING AND VIBRATION DURING SHIFT CHANGE. THIS WAS ADDRESSED TO THEM WHEN I HAVE MY CAR WHEN IT WAS BOUGHT BRAND NEW. THEY SAID IT IS JUST THE WAY IT WAS DESIGN BUT HONESTLY, IT WAS REALLY ANNOYING. SO NOW, AFTER ABOUT 95,000 MILES, AN ISSUE CAME UP. I DO BELIEVE THAT THESE TWO EVENT ARE RELATED. PLEASE CONDUCT AN INVESTIGATION REGARDING THIS MATTER. THE SHUDDERING/VIBRATIONS HAPPENS WHEN ACCELERATING, DECCELERATING, AT IDLE, FROM A STOP AND ACCELERATES, WHEN MAKING A TRUN WHILE ACCELERATING SLOWLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185081March 8, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE VSA LIGHT COMES ON AND THE ANTI-LOCK BRAKES ACTIVATE UNEXPECTEDLY. THIS HAPPENS ON DRY ROADS, WHILE ACCELERATING, OR MAINTAINING SPEED, EVEN WITH CRUISE ON AT 70+ MPH. IT CAUSED A SUDDEN LOSS OF SPEED, AND HAD CAUSED THE VEHICLE TO VEER IN A DIFFERENT DIRECTION. THIS IS ONGOING, NOT AN ISOLATED OCCURRENCE AND BEGAN WITHIN 2 WEEKS AFTER WE PURCHASED THE VEHICLE USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185452March 8, 2019
SUSPENSION
I OWN A 2011 HONDA PILOT AND WAS TOLD MY COMPLIANCE BUSHINGS ARE BROKEN AND IT IS CRITICAL TO REPLACE THEM. I WAS TOLD THIS AFTER TAKING IT IN FOR AIR BAG RECALL. VEHICLE 8 YEARS OLD WITH NORMAL USAGE AND TO BE TOLD WOULD COST $1200 IS BEYOND CRAZY. WHAT ELSE IS WRONG WITH THESE VEHICLES. REALLY SCARED TO DRIVE AND HOW MANY PEOPLES VEHICLES HAVE THESE PROBLEMS AND THEY ARE DRIVING WITHOUT KNOWLEGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184653March 6, 2019
ENGINE
I PURCHASED A NEW 2019 HONDA PILOT EX-L IN DECEMBER, 2018. I WAS RECENTLY EXITING AN OFF RAMP FROM AN INTERSTATE AND WHEN I PRESSED THE ACCELERATOR TO MERGE INTO TRAFFIC THE VEHICLE HESITATED SIGNIFICANTLY AND THE CHECK ENGINE LIGHT STARTED FLASHING. I THEN CONTINUED A FEW MILES WHICH I HAD REMAINING TO MY HOUSE AND THE VEHICLE WOULD ACCELERATE VERY POORLY AND THE ENGINE WOULD SHAKE UNDER ACCELERATION. THE MANUAL STATES THAT A FLASHING LIGHT IS AN ENGINE MISFIRE. I STARTED THE VEHICLE ON MONDAY MORNING TO TAKE IT TO THE LOCAL HONDA DEALER AND IT DROVE NORMALLY DOWN TO THE DEALER. AFTER CHECKING THE ENGINE COMPUTER THEY COULD FIND NO FAULT CODES FOR THE CHECK ENGINE LIGHT FLASHING THE DAY BEFORE. THEY GAVE ME BACK THE VEHICLE AND SAID THERE WAS NOTHING THEY COULD DO AT THIS TIME. I FEEL THAT THIS IS A VERY SERIOUS PROBLEM AND IT APPEARS THAT A FEW OTHER COMPLAINTS HAVE BEEN FILED FOR THIS SAME ISSUE. HAVING A VEHICLE THAT LOSES A SIGNIFICANT AMOUNT OF POWER CAN BE A SERIOUS SAFETY ISSUE AND I HIGHLY SUGGEST THAT HONDA LOOK INTO THIS MATTER CAREFULLY. THIS SHOULD NOT HAPPEN TO A BRAND NEW VEHICLE WITH 2,200 MILES OR ANY VEHICLE FOR THAT MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184365March 5, 2019
ELECTRICAL SYSTEM
I RECEIVE A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE THAT COMES ON WHEN THE CAR IS STARTED. I HAVE CHANGED THE BATTERIES IN MY REMOTES AND SOMETIMES THE MESSAGE GOES AWAY FOR A DAY OR TWO. I HAVE PUT A BRAND NEW BATTERY IN THE CAR AND THE MESSAGE WENT AWAY FOR A DAY AND THEN RETURNED. THE MESSAGE COMES AND GOES RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183877March 4, 2019
UNKNOWN OR OTHER
PAINT STARTING COMING OFF FIRST SMALL CIRCLE THEN MORE AND MORE IT GOES FROM SIDE TO SIDE BETWEEN MY SUNROOF AND WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183897March 4, 2019
STRUCTURE:BODY
THE SUNROOF SHATTERED/EXPLODED WHILE DRIVING DOWN THE HIGHWAY AT 65MPH. THERE WAS A LOUD NOISE. NO EXPLANATION FOR WHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183634March 2, 2019
AIR BAGS
THE SENSORS ON PULL CODE AND NOTE 41-11 NO SIGNAL FROM LF IMPACT SENSOR. DEALER IS TELLING ME THAT I HAVE TO REPLACE THIS BECAUSE MY AIR BAGS WILL NOT DEPLOY. THIS IS A MANUFACTURER DEFECT. I HAVE NEVER BEEN IN A ACCIDENT WHERE ANY OF MY AIRBAGS HAVE DEPLOYED. WHY WASN'T MY CAR INCLUDED IN A RECALL? THIS COULD POTENTIALLY KILL ME . I DRIVE MY KIDS IN THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183150February 28, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT 'APPLY BRAKES' ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE BRAKES DID NOT NEED TO BE APPLIED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. NALLEY HONDA BRUNSWICK (178 ALTAMA CONNECTOR, BRUNSWICK, GA 31525, (912) 267-7000) WAS NOTIFIED AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS NOT DRIVING THE VEHICLE DUE TO THE RANDOM BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED BOTH DEALERS COULD NOT FIND ANYTHING WRONG.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183307February 28, 2019
SEATS
DRIVER SEAT, FRONT BOTTOM LEFT CORNER METAL BRACKET HOLDING SEAT IN PLACE BROKE. SEAT ACTS LIKE A "ROCKING" CHAIR CONSTANTLY. VERY DIFFICULT TO DRIVE AS YOU ARE ALWAYS SHIFTING IN YOUR SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182430February 25, 2019
FUEL/PROPULSION SYSTEM
FUEL TANK-- THE FUEL TANK WILL NOT FILL AT A NORMAL RATE, IT CONTINUES TO SHUT OFF AS IF THE TANK IS FULL. VERY ANNOYING AS IT TAKES LOTS OF TIME TO FILL THE TANK PLEASE ADVISE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182135February 23, 2019
VISIBILITY/WIPER
I WAS DRIVING DOWN THE INTERSTATE, NO OTHER VEHICLES IN FRONT OF OR BESIDE ME. I HEARD A LOUD EXPLOSION SOUND AND SAW MOST OF MY SUNROOF LAND ON THE ROAD BEHIND ME. NO ROCKS OR OTHER PROJECTILES IMPACTED THE GLASS BEFORE IT HAPPENED. THERE WAS NO PREVIOUS DAMAGE TO THE SUNROOF. THERE WERE NO WARNINGS OR INDICATIONS THAT THERE WAS ABOUT TO BE AN ISSUE WITH IT. THE WEATHER WAS CLOUDY WITH A TEMPERATURE OF APPROXIMATELY 70 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181558February 21, 2019
UNKNOWN OR OTHER
SIDE DOOR GLASS SPONTANEOUSLY EXPLODING. WE WERE IN MOTION 65 MPH ON THE HIGHWAY. NO OTHER CARS AROUND US OR AROUND ANY HOUSES. WINDOW WENT BOOM AND JUST EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181337February 20, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
SUDDEN ACCELERATION WHILE PULLING INTO A PARKING SPACE IN COVERED PARKING GARAGE. CAR ENGINE REVVED WHILE PULLING INTO SPACE. BRAKES APPLIED LEAVING SKID MARKS ON CONCRETE. CAR WAS DAMAGED BE HITTING CONCRETE RETAINING WALL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11181372February 20, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE ACCELERATING, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. CROWN MOTORS (555 CYPRESS AVE, REDDING, CA 96001, (530) 241-4321) REPAIRED THE TRANSMISSION SWITCH, BUT THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE TORQUE CONVERTER NEEDED TO BE REPAIRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181093February 19, 2019
STRUCTURE:BODY
MY CAR HAS A PROBLEM WITH THE SUN VISORS, WHICH SHOULD BE LATCHED AND OUT OF THE WAY WHILE DRIVING, DROPPING DOWN BLOCKING THE DRIVERS VIEW CAUSING A SERIOUS PROBLEM. (THE PROBLEM EXISTS WHEN THE CAR IS IN MOTION ESPECIALLY IF DRIVING ON A ROUGH OR REPAIRED ROAD.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181230February 19, 2019
UNKNOWN OR OTHER
PAINT IS PEELING OFF BETWEEN WINDSHIELD AND SUN ROOF, ON THE HOOD AND FRONT FENDERS. VEHICLE IS 5 YEARS OLD AND IT CLEARLY DELAMINATING, WHICH IS A FACTORY DEFECT FROM THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181242February 19, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
THIS HAPPENED TO ME TWICE. SEEMS TO BE WHEN USING CRUISE CONTROL FOR OVER 1.25 HRS. WHEN YOU PRESS THE CANCEL BUTTON ON THE STEERING WHEEL TO CANCEL THE SET CRUISE CONTROL, THE CARS "CHECK ENGINE" LIGHT STARTS FLASHING. THE ENGINE WILL CONTINUE RUNNING BUT THERE IS LITTLE TO NO POWER WHEN STEPPING ON THE ACCELERATOR. DRIVER MUST PULL OVER, TURN OFF CAR AND THEN RESTART. THIS IS INCREDIBLY DANGEROUS AT HIGH SPEEDS OR CROSSING OVER ONCOMING TRAFFIC! I BROUGHT THE HONDA PILOT BACK TO THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT BOTH HE AND THE DISTRICT REP. HAD THE SAME THING HAPPEN TO THEM LAST MONTH WITH THEIR 2019 HONDA PILOT. NEITHER OF THEM HAD ANY ADVICE FOR ME. BUT THEY WERE NOTABLY QUITE WORRIED ABOUT THE POSSIBILITIES OF THIS AND IMMEDIATELY ASKED TO HOOK A COMPUTER UP TO MY CAR TO TRY TO FIND AN ERROR CODE. THEY FOUND NONE! AGAIN, INCREDIBLY DANGEROUS!!! APPARENTLY THE HONDA ENGINEERS AREN'T AWARE OF WHY THIS IS HAPPENING! I WAS TOLD TO "JUST KEEP DRIVING IT" WE CAN'T HAVE THE ONLY THREE 2019 HONDA PILOTS THAT ARE DOING THIS...... I FEAR SOMEONE WILL GET INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180899February 18, 2019
VISIBILITY/WIPER
WHEN IT RAINS, WATER LEAKS THROUGH THE WINDSHIELD ON THE FRONT PASSENGER SIDE. THE CEILING, SEAT, AND FLOOR WOULD BE WET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180990February 18, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
DRIVERS SIDE WINDOW. WHEN THE BUTTON IS PRESSED IT BRINGS THE WINDOW DOWN. HOWEVER THIS FEATURE IS AUTOMATIC FOR ROLLING THE WINDOW UP AND DOWN. THIS IS NOT WORKING. KEYLESS START STOPPED WORKING, AND THE MOST IMPORTANT CONCERN IS THE IGNITION FOR BUTTON START IS ACTING UP. TODAY IT WORKED IN THE MORNING BUT LATER IN THE AFTERNOON THE CAR WOULD NOT START. DASH BOARD LIGHTS WERE FLICKERING. THIS EVENING TRIED AGAIN AND IT WORKED FINE NOW. THIS IS AN IMPORTANT SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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