Honda Pilot Complaints

9,418 consumer complaints on file.

#11197238April 18, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT STATED THAT THE STABILITY ASSIST INDICATOR ILLUMINATED AND, SHORTLY AFTER, THE VEHICLE STARTED TO JERK. MCCONNELL HONDA (2840 EASTERN BLVD, MONTGOMERY, AL 36116) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 134,174.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196771April 16, 2019
SERVICE BRAKES
BRAKES SUDDENLY AND HARD TRYING TO AVOID A CRASH. BRAKES (OR ABS) DID NOT WORK. P BRAKE PEDAL WENT TO FLOOR AND NOTHING HAPPENED NO BRAKING OCCURRED AND RAN FULL FORCE INTO CAR IN FRONT OF ME. BRAKES DID NOT WORK AT ALL TO SLOW SPEED OR STOP TO AVOID OR LESSEN THE IMPACT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11196821April 16, 2019
UNKNOWN OR OTHER
THE REAR PASSENGER DOORS HAVE A SAFETY ISSUE. EVERYTIME WE OPEN A DOOR TO GET IN OR OUT OF THE VEHICLE, THE DOOR IMMEDIATELY CLOSES. I BELIEVE IT IS A DOOR CHECK ISSUE. THIS IS CONCERNING BECAUSE WHEN TRYING TO GET SMALL KIDS IN AND OUT , THE DOORS DO NOT STAY OPEN, EVEN IF WE ARE ON COMPLETELY FLAT GROUND. ALSO WHEN TRYING TO GET OUT OF THE 3RD SEAT ROW, THE DOOR CLOSES ON ONES FACE, CAUSING ANOTHER SAFETY ISSUE, ESPECIALLY WITH CHILDREN. I HAVE A NEPHEW WHO HAD HIS FINGER BADLY SMASHED IN THE DOOR DUE TO THIS SAME ISSUE ON ANOTHER HONDA PILOT. I FEEL LIKE THIS IS A RECURRING ISSUE THAT SERIOUSLY NEEDS TO BE ADDRESSED AND FIXED OR RECALLED TO BE FIXED. THIS HAS BEEN AN ONGOING ISSUE FOR PAST 3 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196156April 14, 2019
POWER TRAIN
TAKATA RECALL I WAS MERGING ONTO THE HIGHWAY AND EXPERIENCED TOTAL ENGINE POWER LOSS. RPMS REVVED HIGH AND CAR LURCHED FORWARD. I HAD ALREADY MERGED INTO 60MPH TRAFFIC WHEN MY CAR STALLED. FORCED THE CARS BEHIND ME TO SLAM ON THEIR BRAKES. THANKFULLY I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD AND AVOID HAVING A MAJOR ACCIDENT. THERE WAS NO CHECK ENGINE LIGHT ON OR ANY OTHER INDICATION OF FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195987April 13, 2019
STEERING
STEERING COLUMN HAS BEEN MAKING A LOUD SOUND WHEN TURNING LEFT OR RIGHT... TOOK IT TO MECHANIC AND THEY STATE THE STEERING COLUMN IS SEPARATING FROM THE MAIN CONTROLLING DEVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195595April 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF GEAR INDEPENDENTLY WHILE DRIVING 45 MPH. THE VEHICLE WAS TAKEN TO STEVE PADGETT'S DANVILLE HONDA (4050 RIVERSIDE DRIVE, DANVILLE, VA 24541, (866) 981-4298) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE TRANSMISSION FLUID WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THERE MAY BE CORROSION AT THE GEAR SHIFTER AREA, WHICH MAY HAVE CAUSED THE WIRES TO SHORT. THE DEALER REPLACED THE GEAR SHIFTER, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT STATED THAT THE GEAR SHIFTER SHIFTED INTO PARK WHEN REVERSING, AND SHIFTED INTO PARK WHEN THE GEAR WAS IN DRIVE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 30,536. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195370April 10, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE 45000 MILES ON A 2016 PILOT EX. I RECENTLY BEGAN GETTING A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE IN THE INSTRUMENT CLUSTER. ENGINE WILL NOT START, HAVE TO CONSTANTLY KEEP PRESSING THE START BOTTON AND STEPPING FOOT BREAK. ALSO NOTICE MY "WALK AWAY LOCK FEATURE" STOPPED WORKING. I CHECK ONLINE AND A LOT OF HONDA PILOT OWNER ARE HAVING THE SAME ISSUES. PLEASE HELP INVESTIGATE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195371April 10, 2019
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 50 MPH, THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND CAUSED THE VEHICLE TO BRAKE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BILLY NAVARRE HONDA (1310 E COLLEGE ST, LAKE CHARLES, LA 70605, (337) 429-2137) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194638April 8, 2019
UNKNOWN OR OTHER
THIS CAR HAS ISSUES WITH THE AUTO IDLE RESTARTING. APPROXIMATELY 8 TIMES OVER THE LAST 1.5 YEARS THE CAR DOES NOT RESTART AFTER ITS IDLE. IT HAS TO BE PUT INTO PARK, ENGAGE THE BRAKE AND TRY TO RESTART. THIS TAKES MULTIPLE TRIES TO GET THE CAR'S ENGINE TO START AGAIN. IT'S VERY DANGEROUS. 7/8 TIMES I WAS AT A STOP SIGN OR STOP LIGHT, BUT ONCE I WAS IN STOP AND GO TRAFFIC WITH AN 18 WHEELER BEHIND ME WHEN THE ENGINE WOULD NOT REENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194482April 7, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHEN DRIVING THE CAR, THE INSTRUMENT PANEL (INCLUDING THE SPEEDOMETER) WILL SHUT OFF FOR APPROXIMATELY 2 MINUTES, AND THE REBOOT. THIS RESULT IN THE INABILITY TO TELL EXACTLY HOW FAST THE VEHICLE IS MOVING. THIS WILL OCCUR UNDER MULTIPLE CONDITIONS WHILE THE CAR IS IN DRIVE, AND IS NOT DEPENDENT ON THE TYPE OF ROAD BEING DRIVEN ON. ADDITIONALLY, THE CENTER CONSOLE INFOTAINMENT SCREEN, WHICH ALSO SERVES AS THE SCREEN FOR THE BACK UP CAMERA WILL SHUT OFF, FOR VARYING AMOUNTS OF TIME, RENDERING THE ABILITY TO SEE/USE THE BACK UP CAMERA USELESS. I HAVE ENCOUNTERED, ON NUMEROUS OCCASIONS, BOTH SYSTEMS SHUTTING OFF AT THE SAME TIME, WHILE THE CAR IS IN DRIVE OR REVERSE, LEAVING ME WITH THE UNABLE TO SAFELY GAUGE HOW I AM OPERATING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193969April 5, 2019
UNKNOWN OR OTHER
BOTH REAR DOOR WINDOWS INTERMITTENTLY ARE FOUND OPEN APPROXIMATELY 2-3 INCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194262April 5, 2019
POWER TRAIN
OK THE VEHICLE STALLS ON HILLS, BECOMING NEARLY IMPOSSIBLE TO PROCEED, AND SIMULTANEOUSLY EMITS A GRINDING-SCRAPING SOUND SEEMING TO COME FROM THE FRONT-END PORTION OF THE UNDERCARRIAGE. SO, FAR IT HAS ALWAYS MANAGED TO CONTINUE RUNNING/MOVING FORWARD DURING AND AFTER. IT JUST FEELS LIKE THE AUTOMATIC TRANSMISSION IS BADLY, AND NEAR THE END OF SLIPPING/FAILING. I LOOKED UP IT'S VALUE ON A WEBSITE, AND A WARNING BOX POPPED UP NOTIFYING ME THAT MY PILOT'S YEAR MAKE & MODEL HAS 6 SEPARATE MANUFACTURER'S RECALLS. UPON LOOKING FURTHER, I SEE THAT-INDEED-ONE RECALL IS FOR THE AUTOMATIC TRANSMISSIONS! THEN, WHEN I DID ANOTHER SEARCH, SPECIFIC TO MY VIN #, I SAW THAT MY PARTICULAR PILOT DOES NOT HAVE ANY RECALL ON IT. YET, NOW, THE TRANSMISSION IS FAILING, AND I ONLY JUST PURCHASED MY CAR AT THE END OF JANUARY, 2019....I WANT TO AT LEAST MAKE MY BEST EFFORT TO COMPLETE THE PROCESS OF ATTEMPTING TO GET A TRANSMISSION RECALL ON MY CAR-SINCE I NOW THAT OTHER 2004 HONDA PILOTS HAVE GOTTEN ONE. I AM FILING MY COMPLAINT TODAY BASED UPON THAT KNOWLEDGE, DESPITE THE HIGH MILAGE ACCUMULATED ON MY SPECIFIC PILOT. THERE'VE BEEN ABOUT 10 SEPARATE OCCURANCES OF THE STALLING-GRINDING TRANSMISSION "DEATH THROES" SINCE I ACQUIRED IT, ALL TOOK PLACE AT LOW SPEEDS ON URBAN STREETS, AND HALF *5 OR 6 TIMES) HAPPENED WHILE DRIVING UP A LARGE HILL, THE REST ON FLAT CITY STREETS. I HOPE THIS IS SUFFICIENT INFO FOR THIS COMPLAINT TO BE PROCESSED. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193913April 4, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY VEHICLE JUST DROVE 20K MILES, I AM GETTING A POPUP "KEYLESS START SYSTEM PROBLEM" VERY FREQUENTLY WHEN EVER I START MY CAR. MINE IS 2016 HONDA PILOT TOURING AWD. I WENT TO DEALER, FIRST DAY HE RESET SOME CODE AND THE WARNING MESSAGE WENT OFF. BUT IMMEDIATELY ON NEXT DAY IT CAME AGAIN. I WENT TO DEALER AGAIN AND THEY DID 2 HOURS OF INVESTIGATION AND TOLD , THEY WILL REPLACE THE BATTERY AND THEY ORDERED A PART. YESTERDAY MY PART WAS READY AND THEY SAID THEY HAVE REPLACED THE PART AND REPLACED THE FOB BATTERIES. THE WARNING WAS WENT OFF ON THAT DAY BUT, IT CAME AGAIN TODAY. I AM TOTALLY FRUSTRATED WITH THIS BEHAVIOR. WHEN I SEARCH ON THE FORUMS MOST OF THE PILOT CUSTOMERS HAD THE SAME ISSUE AND THEY HAVE REPORTED IN THIS FORUM. I AM NOT SURE HOW YOU WILL TAKE IT UP BUT I AM BIT CONCERNED ON THE VEHICLE SAFETY HOW IT BEHAVIOR. I AM GETTING THIS MESSAGE WHEN EVER I START THE VECHILE. TRIED WITH BOTH KEY FOBS AND WITH NEW BATTERIES BUT NO LUCK. MY DEALER IS HONDA OF CONCORD, BRUTON SMITH BLVD, CONCORD. NC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193598April 3, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE OPERATING THE VEHICLE AND WHILE AT A STOP LIGHT, THE AUTO IDLE STOP FEATURE ACTIVATED NORMALLY, BUT THE VEHICLE WOULD NOT IMMEDIATELY RESTART WHEN THE DRIVER RELEASED THE BRAKE PEDAL AND DEPRESSED THE ACCELERATOR PEDAL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. DURING THE FAILURE, SEVERAL INSTRUCTIONAL PROMPTS APPEARED, EXPLAINING HOW TO RESTART THE VEHICLE. ON ONE OCCASION, THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO STERLING MCCALL HONDA (22575 HWY 59 NORTH, KINGWOOD, TX 77339). WHILE AT THE DEALER, THE VEHICLE OPERATED NORMALLY AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193442April 2, 2019
SERVICE BRAKES
WHEN THE BRAKES ARE NEEDED SUDDENLY THE BRAKE PEDAL TRAVEL IS TO EXCESSIVE. THE BRAKES ARE SLOW TO RESPOND AS IF THEY ARE NOT WORKING AND THEN THEY GRAB SUDDENLY WITH THE BRAKE PEDAL ALMOST TO THE FLOOR. THIS IS VERY UNNERVING AS YOU THINK YOU ARE LOOSING CONTROL OF THE CAR. NORMALLY I HAVE TO TAP THE BRAKE PEDAL LET OFF AND GET BACK ON THE BRAKE PEDAL QUICKLY FOR THE BRAKES TO RESPOND NORMALLY OR HAVE A GOOD BRAKE PEDAL FEEL. I AM GETTING TIRED OF DOING THIS EVERY TIME TO STOP THE VEHICLE. HONDA CANNOT BE SERIOUS THAT THIS IS NORMAL. THIS IS AN ACCIDENT WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193049April 1, 2019
EXTERIOR LIGHTING
HONDA CORPORATE CLAIMS THAT MY 2003 HONDA PILOT ISSUE WAS RESOLVED IN APRIL 2014, AS RECALL WORK (LOW BEAMS QUIT WORKING... HIGH BEAMS REMAIN FUNCTIONAL). MY LOCAL DEALERSHIP HAS NO RECORD OF ME BEING THERE, EVEN THOUGH CORPORATE IS SHOWING I WAS. I STILL HAVE THE SAME PROBLEM - MY LOW BEAMS DO NOT WORK... HIGH BEAMS REMAIN FUNCTIONAL. THE ISSUE IS PRESENT REGARDLESS OF IT BEING STATIONARY, IN MOTION, ON ANY SURFACE OF ANY KIND, TURNING OR OTHERWISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193055April 1, 2019
ENGINE
WE PURCHASED THE 2009 HONDA PILOT FROM IN MID-SEPTEMBER IN RICHMOND, VIRGINIA - ONE PREVIOUS OWNER, SERVICED REGULARLY, TIMING BELT REPLACED AND TRANSMISSION FLUID REPLACED AT 100,00 MILES.IN NOVEMBER 2018,AS AGREED UPON WHEN WE PURCHASED THE VEHICLE, WE BROUGHT THE PILOT INTO THE DEALER FOR REPAIR FOR THE BACKUP CAMERA, A TEAR IN THE DRIVER'S SEAT ARMREST AND WE ALSO REQUESTED THAT THE EMISSIONS AND ENGINE BE CHECKED AS THE ENGINE AND EMISSIONS LIGHTS WERE ON. THE BACKUP CAMERA AND TEAR WERE REPAIRED AND GRACE'S ASSURED US THAT THE ENGINE LIGHT AND EMISSIONS LIGHT WERE OKAY. THE VEHICLE HAS BEEN CARED, FOR (OIL CHANGED ETC) AND LESS THAN AVERAGE MILES HAVE BEEN PUT ON IT AS I WORK LOCALLY. HOWEVER, ON SUNDAY, MARCH 24 AT 11:40 AM, I WAS DRIVING EAST ON 64 IN VIRGINIA AND SUDDENLY THE PILOT SUDDENLY STOPPED ACCELERATING AND I PULLED OVER TO THE SIDE OF 64. AS I DID, SMOKE BEGAN POURING OUT FROM UNDER THE HOOD AND I COULD SMELL GAS, SMOKE AND OIL AND I GOT OUT QUICKLY AS I WAS AFRAID THAT IT WAS GOING TO CATCH ON FIRE - I HAD NO IDEA WHAT COULD BE WRONG OR WHAT COULD HAVE HAPPENED AS WE HAVE HAD NO PROBLEMS WITH, IT AND IT HAS BEEN SERVICED REGULARLY AND AGAIN, GRACE'S LOOKED AT IT IN NOVEMBER. AS THE CAR BEGAN TO COOL OFF A STATE TROOPER AND MY HUSBAND ARRIVED AND WE WERE ABLE TO CHECK THE OIL AND THE COOLANT - THERE WAS OIL IN THE CAR AND COOLANT BUT IT WAS QUICKLY LEAKING ALL OVER THE GROUND AND THE STATE TROOPER COULD NOT PUT UP FLARES DUE TO FEARS OF FIRE. WE CALLED TRIPLE A AND WE EVEN FOUND A PIECE OF THE MOTOR THAT HAD BROKEN OFF (WE HAVE THE PICTURE AND THE PIECE) AND TRIPLE A TOWED THE VEHICLE A MECHANIC. WE WERE TOLD THAT THE MOTOR/ENGINE SUDDENLY AND COMPLETELY BROKE AND NEEDS TO BE REPLACED WHICH IS RIDICULOUS AND EXTREMELY HAZARDOUS TO ALL. WE ARE CONTACTING HONDA AS WELL AS THERE IS A CLASS ACTION LAWSUIT REGARDING ENGINES IN 2009 HONDAS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11192590March 30, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS TRAVELING AT ABOUT 35MPH IN A CITY STREET AND SLOWLY APPROACHING AN INTERSECTION TO MAKE A RIGHT TURN. OUT OF A SUDDEN, THE CAR ACCELERATED WHILE MY FOOT WAS ON THE BRAKE, CRASHING INTO ANOTHER VEHICLE AND RUNNING OFF THE ROAD. BOTH AIRBAGS DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#11192192March 28, 2019
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING APPROXIMATELY 25 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT CALLED VALLEY HONDA AT 630-851-5700 (LOCATED AT 4173 OGDEN AVE, AURORA, IL 60504) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192004March 27, 2019
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2006 HONDA PILOT. WHILE DRIVING 55 MPH, THE DRIVER'S SIDE CURTAIN AIR BAG AND DRIVER'S SEAT AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. ALSO, THE DRIVER'S SEAT BELT TIGHTENED UP UNEXPECTEDLY. THE CONTACT SWERVED THE VEHICLE SLIGHTLY DUE TO BEING CONSTRICTED BY THE SEAT BELT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO FAIRFIELD HONDA (201 LYCOMING MALL DR, MUNCY, PA 17756, (570) 326-2858), BUT WAS NOT DIAGNOSED OR REPAIRED AT THE CONTACT'S REQUEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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