Honda Pilot Complaints

9,418 consumer complaints on file.

#11180840February 18, 2019
SUSPENSION
RINSING WITH WATER OF THE UNDERCARRIAGE AFTER EXPOSURE TO SALTED ROADS AFTER SNOWFALL (ROUTINE PRACTICE) I NOTICED FLAKES OF RUST BENEATH THE REAR OF THE VEHICLE. I CRAWLED UNDER THE VEHICLE TO OBSERVE EXTENSIVE CORROSION OF THE CROSS MEMBER THAT THE REAR SUSPENSION STRUTS ARE ATTACHED TO. THE REAR DRIVER SIDE AREA WHERE THE STRUT IS CONNECTED IS CORRODED TO THE EXTENT WHERE THE MOUNT IS PARTIALLY EATEN AWAY AND A LARGE HOLE HAS FORMED. THE OTHER STRUT MOUNTING AREA IS CHARTING THE SAME COURSE AND IS SUBSTANTIALLY CORRODED. SHOULD A STRUT DISCONNECT FROM THE VEHICLE A LOSS OF CONTROL WOULD OCCUR. THE APPROXIMATE MILEAGE OF THE VEHICLE IS 107000. NO OTHER PARTS OF VEHICLE APPEAR TO BE CORRODED TO A LEVEL APPROACHING THE REAR. I WILL LOOK AT THE FRONT END TO INSPECT MORE CLOSELY FOR CORROSION DAMAGE AND TO TAKE PICTURES. VEHICLE WAS PARKED (STATIONARY) WHEN THE CORROSION WAS OBSERVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180576February 17, 2019
AIR BAGS, POWER TRAIN
03 HONDA PILOT TRANSMISSION IS SLIPPING IN BETWEEN GEARS TALKED TO HONDA DONT WANT TO TAKE CARE OF PROBLEM EVEN WEN THEY HAV RECALL ON IT IVE SEEN HUNDREDS OF SAME EXACT ISSUE ALL OVER INTERNET WITH EXACT SAME PROBLEM AND HONDA IS STILL TRYING TO CHARGE FIOR THERE OWN RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180448February 16, 2019
ENGINE
WHILE DRIVING MY VEHICLE ON THE HIGHWAY AT APPROXIMATELY 60 MPH I HEARD A TICKING NOISE FOR ABOUT 5 SECONDS THEN IT WENT AWAY. SHORTLY THEREAFTER MY VTM-4 LIGHT CAME ON AND SHORTLY AFTER THAT MY CHECK ENGINE LIGHT STARTED BLINKING. THIS CAUSED MY CAR TO STALL OUT AT A TRAFFIC LIGHT IN A 4 WAY INTERSECTION AT 11PM. WITH THE HELP OF A PERSON WHO HAPPENED TO BE WALKING BY, THE VEHICLE WAS PUSHED INTO A RESTAURANT PARKING LOT. AFTER GETTING IT TOWED TO A MECHANIC, I WAS TOLD THAT THE SPARK PLUG IN CYLINDER 2 SHOT UP OUT OF THE CYLINDER, DAMAGED THE THREADS AND EXPLODED. I HAVE BEEN SEEING THIS ISSUE ON MANY FORUMS WITH THIS SAME EXACT PROBLEM. NOW I AM WITHOUT A VEHICLE FOR AN ISSUE THAT HAS BEEN COMMON WITH THESE ENGINES BUT NOT ADDRESSED AS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180553February 16, 2019
SEAT BELTS
THE DRIVER'S SIDE SEAT BELT IS CONSIDERABLY SHORTER THAN THE FRONT PASSENGER SEAT BELT. THE DRIVER'S SEAT BELT IS SO CONSTRICTING THAT YOU CAN'T TURN TO LOOK WHEN CHANGING LANES. SO THE NEED TO DRIVE WITHOUT USING THE SEAT BELT IS AN ISSUE OF SAFETY. I AM AN AVERAGE SIZE PERSON AND THIS HAS NEVER BEEN A PROBLEM IN ANY OTHER VEHICLE I HAVE OWNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180296February 15, 2019
STRUCTURE:BODY
I PURCHASED MY PILOT 4 YEARS AGO, IT WAS OWNED BY ONE PERSON PRIOR TO ME. ABOUT 6 MONTHS AFTER PURCHASE IT STARTED SEEING RUSTING BY MY TAILGATE HANDLE AND NOW ITS THE SIZE OF A BASEBALL ON BOTH SIDES. I SEE THAT THERE WAS AN ISSUE WITH THIS BUT WAS TOLD I DO NOT FALL UNDER THIS DUE TO THE TIME LINE. VERY UPSET THAT I WILL HAVE TO PAY FOR IT TO BE REPAIRED WHEN ITS A KNOWN ISSUE THROUGH HONDA! VERY FRUSTRATING BUYING A CAR AND SEEING THE ISSUES AND NO ONE CAN HELP. I CLEARLY GOT THE LEMON PILOT, WITHIN THE FIRST 6 MONTHS OF PURCHASING MY PILOT, I NEEDED NEW EXHAUST CATS AND ALL AND THEN A NEW MOTOR DUE TO OIL ISSUES AND A FUEL PUMP, THE LIST GOES ON.. WHEN WILL HONDA TAKE CARE OF THE ISSUES THAT THEY KNOW ARE PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179888February 13, 2019
ENGINE
ON 2 OCCASIONS, THE AUTOMATIC IDLE STOP HAS TURNED OFF THE ENGINE AND NOT ALLOWED THE CAR TO BE TURNED BACK ON. ONE TIME THE VEHICLE EVENTUALLY RESTARTED, BUT THE SECOND TIME THE VEHICLE HAD TO BE JUMPED BY HIGHWAY PATROL. IT WAS AT A BUSY INTERSTATE EXIT RAMP, STOPPED AT A STOPLIGHT, AND WE WERE UNABLE TO MOVE THE VEHICLE OUT OF THE WAY. IT WAS A VERY DANGEROUS SITUATION. WE HAD THE BATTERY TESTED AND IT WAS GOOD. I CONTACTED HONDA VIA EMAIL AND THEY JUST RESPONDED THAT THERE WERE NO RECALLS AND TO CONTACT THE DEALER. THE DEALER SAID THAT THEY ARE UNABLE TO PERMANENTLY DISABLE THE FEATURE. NOW, TO ENSURE THAT I AM NOT IN ANOTHER DANGEROUS SITUATION DUE TO THIS FEATURE, I HAVE TO MANUALLY DISABLE IT EVERY TIME I TURN THE CAR ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179935February 13, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
COMPLAINT - ELECTRICAL SYSTEM, EXTERIOR LIGHTING I NOTICED MY PASSENGER SIDE LOW BEAM HEADLIGHT FAILED TO OPERATE. I REPLACED THE LAMP(BULB) AND CHECKED THE FUSES BUT THIS DIDN'T FIX THE PROBLEM. AFTER FURTHER RESEARCH, I FOUND PREVIOUS HONDA PILOT MODELS WITH THE SAME ISSUE THAT WERE RECALLED FOR FAULTY HARNESS HEADLIGHT ISSUES. HOWEVER, HONDA HAS FAILED TO RECALL THE MODEL YEAR 2007 FOR THE SAME EXACT ISSUES. MOST OWNERS ON FORUMS WITH 2007 PILOTS HAVE THE SAME PROBLEM AT OR AROUND 150,000 MILES. MY PILOT HAD THE ISSUE SINCE 153000. THE HIGH BEAMS WORK AND THE DRIVER'S SIDE IS NOT AFFECTED. THE PROBLEM EXISTS WHILE IN MOTION AND STATIONARY AND IS INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176579February 12, 2019
STRUCTURE:BODY
MY 2013 HONDA PILOT HAS PAINT PEELING OFF. THE PAINT IS MISSING OFF FROM THE ROOF BETWEEN THE WINDSHIELD AND THE SUNROOF. IT STARTED OUT SMALL DIDN'T THINK ANYTHING OF IT UNTIL MORE STARTED FALLING OFF. I STARTED SEARCHING ONLINE AND NOTICED OTHERS HAVING THE SAME PROBLEM. I EMAILED HONDA AND THEY ARE NOT ACKNOWLEDGING THE PROBLEM AND SAID I'M OUT OF MY WARRENTY. THERE IS DEFINITELY A DEFECT IN THE PAINT THAT WAS USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176380February 11, 2019
SUSPENSION
2015 PILOT BEGAN HEARING OINKING SOUNDS AT 22K MILES (3/18). DEALERSHIP COULDN'T "REPLICATE" SO THEY TIGHTEN SUSP. BOLTS. I CONTINUED TO HEAR NOISE BUT SOUND INCREASED. TOOK TO DEALERSHIP AT 32K MILES (1/2019) MADE THEM ROAD TEST WITH ME. I WAS TOLD I NEEDED TO REPLACE FRONT STABILIZER BAR LINK. DROVE OFF LOT SOUND STILL THERE, RETURNED AGAIN. FINALLY THEY REPLACED BALL JOINTS. THE SOUND IS GONE. I COULD HAVE BEEN DEAD AS THIS IS A VERY SERIOUS ISSUE IF THEY HAD COME OFF. OF COURSE DIAGNOSIS OCCURRED JUST AFTER WARRANTY ENDED. SO SAD FOR HONDA ON PRODUCT THAT IS NO LONGER SAFE AND YOU WANT THE CUSTOMER TO PAY FOR YOUR INCOMPETENCE. REPAIR COST ME $821.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176384February 11, 2019
VISIBILITY/WIPER
SEVERAL WATER LEAKS INTO INTERIOR OF VEHICLE AT DIFFERENT TIMES OF YEAR. AFTER THIRD LEAK I TOOK TO DEALERSHIP THEY DISCOVERED SUNROOF DRAIN PLUGS WERE CLOGGED. AFTER CLEANING SO FAR NO MORE INTERIOR LEAKS. VEHICLE MILES 22K - 31K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176382February 11, 2019
ENGINE
VEHICLE SHUDDERS (SHAKES) AT SPEEDS OF 40-45 MPH. HAD CONVERSATION WITH HONDA ADVISOR (3/18) WHO SAID THIS WAS NORMAL. NOT SURE, BUT WANT TO REPORT IT ANYWAY BECAUSE IT SHOULDN'T BE NORMAL. I'M STILL NOTICING THIS (2/2019). HOPEFULLY, VEHICLE WILL NOT STOP DEAD IN THE MIDDLE OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176422February 11, 2019
ENGINE
"EXCESSIVE ENGINE OIL BURN" VEHICLE IS EQUIPPED WITH THE OIL LIFE MINDER AND MANUFACTURER RECOMMENDS THE OIL CHANGE WHEN THE OIL LIFE DROPS TO 15% AND BELOW. BUT VEHICLE NEVER MADE IT FOR AN OIL CHANGE WITHOUT ADDING/TAPPING OFF TWO 1 QUARTS OF ENGINE OIL. THIS IS THE SECOND TIME I HAD CALLED THEM ABOUT THE ISSUE. THE FIRST TIME I BROUGHT THE VEHICLE TO THE DEALER TO CHECK THEY HAD THE OIL CHANGE DONE AND SAID TO RETURN BACK AFTER 1000 MILES TO CHECK THE OIL. RESULT TO THAT THEY CONCLUDED THAT THE OIL BURN IS WITHIN THE NORMAL RANGE. BUT THE REMAINDER OF THIS OIL CHANGE RESULTED TO ME TAPPING OFF TWO 1 QUART ENGINE OIL WITH 30% OIL LIFE LEFT. RESEARCH SHOWS THAT A LOT OF SIMILAR MODEL IS EXPERIENCING EXCESSIVE OIL BURN AS WELL. THE DEALER MENTIONED THAT THE COST TO FIX THE ISSUE IS AROUND $3,800! I WANT THE MANUFACTURER TO RELEASE THIS ISSUE TO THE PUBLIC AS A RECALL AND TO OFFER TO FIX THE PROBLEM FREE OF CHARGE. THIS IS DEFINITELY A DESIGN/MANUFACTURER DEFECT. THIS BRAND WAS SAID TO BE KNOWN FOR RELIABILITY BUT NOT REALLY AND I DON'T THINK SO. I CONSIDER NOT BUYING THIS BRAND AGAIN AND DEFINITELY WILL WON'T RECOMMEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176063February 10, 2019
UNKNOWN OR OTHER
IN MAY 2018 I PURCHASED A NEW 2018 HONDA PILOT. UNFORTUNATELY DURING THIS FIRST WINTER I HAVE FOUND OUT THAT THIS VEHICLE DOES NOT HAVE A FUNCTIONING HEATER. AS SOON AS THE WEATHER TURNED COLD I NOTICED THAT THIS NEW HONDA PILOT DID NOT HAVE SUFFICIENT HEAT. WHILE DRIVING AT HIGHWAY SPEEDS THE HEATER FUNCTIONS OK BUT DURING CITY DRIVING, OR ESPECIALLY AT IDLE, THE TEMPERATURE FALLS WELL BELOW ANY ACCEPTABLE MINIMUM REQUIREMENTS. BELOW IS A CHART SHOWING A COMPARISON BETWEEN A FUNCTIONING HEATER IN A 2014 CRV VERSUS THIS NEW 2018 HONDA PILOT. PLEASE NOTE THE DIFFERENCES IN OUTSIDE AIR TEMPERATURES: THE CRV MEASUREMENTS WERE TAKEN AT AN OUTSIDE AIR TEMP OF -8 WHILE THE PILOT DATA WAS RECORDED WITH AN OUTSIDE AIR TEMP OF + 8. THE VENT TEMPERATURE VARIES CONSIDERABLY BASED ON THE ENGINE RPM. WHILE ACCELERATING THE TEMPERATURE IS WARM / HOT BUT WHILE DRIVING IN TRAFFIC OR STOPPED THE TEMPERATURE CAN DROP 80 DEGREES OR MORE IN 1-2 MINUTES. BASED ON THIS DATA, I MADE TWO SEPARATE APPOINTMENTS TO HAVE THE PILOT SERVICED UNDER WARRANTY AT MY LOCAL HONDA DEALER. THE WEATHER ON THE 2ND VISIT WAS COLD (-17 DEGREES F). THEY 'VERIFIED THE COMPLAINT' AND FOUND THAT THE VENT TEMPERATURE FROM A FULLY WARMED UP ENGINE WAS 28 DEGREES (YES, BELOW FREEZING!). THEY SAID THEY HAVE ANOTHER PILOT IN THEIR SHOP THAT DOES THE SAME THING THEREFORE THERE IS NOTHING WRONG WITH MINE AND CONSIDERED MINE AS FUNCTIONING 'NORMAL'. THEY DID NOT DO ANY DIAGNOSTIC WORK AND REFUSED TO DO ANY WORK, EVEN SIMPLE WORK SUCH AS TRYING TO FLUSH THE HEATER CORE OR REMOVE ANY AIR FROM THE SYSTEM. THEY STATED THAT HONDA PUT IN AN UNDERSIZED HEATER CORE IN THE PILOT AND THEREFORE THEY WERE NOT GOING TO WASTE THEIR TIME TRYING TO FIX. SINCE I LIVE IN CHICAGO THERE ARE 5 MONTHS OF COLD WEATHER SO I DO NOT CONSIDER A LACK OF HEAT A MINOR INCONVENIENCE NOR AN ACCEPTABLE TO LIVE WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175830February 9, 2019
POWER TRAIN
TRANSMISSION JERKS, HESITATES AND/OR CLUNKS WHEN CHANGING AND/OR ATTEMPTING TO CHANGE TO NEXT HIGHER GEAR, HESITATES AND/OR REVERTS TO NEXT LOWER GEAR WHEN IT SHOULD SHIFT TO NEXT GEAR. THIS HAPPENS WHEN DRIVING ON LEVEL SURFACES AND DOWN HILLS CAUSING PASSENGERS TO JERK FORWARDED SUDDENLY AND WITHOUT EXPECTATION. HONDA DEALER KEPT VEHICLE FOR 2 DAYS AND DID NOT FIND ANY ISSUES. PURCHASED VEHICLE NEW IN APRIL 2018, HAD SAME PROBLEM SINCE WEEK #1. WHEN SHIFTING MANUALLY DOES NOT EXPERIENCE HESITATION OR GEAR HUNTING BUT CLANKING STILL EXISTS. THESE EVENTS HAPPEN REGARDLESS OF ROAD SURFACE TYPE, SPEED OR INCLINE OF ROAD. I NOTICED A TRANSMISSION FLUID LEAK AT THE TRANSMISSION GASKET DURING 1ST OIL CHANGE AT 7500 MILES, UNDECIDES TO , (I.E., FROM PARK TO / FROM DRIVE; INTO/OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175761February 8, 2019
SEAT BELTS
WHEN USING THE DRIVERS SIDE SEAT BELT, THERE IS NO EXTRA GIVE IN THE BELT. THE BELT IS VERY TIGHT AND THE DRIVER CAN NOT EVEN TURN TO CHECK THEIR BLIND SPOT. THIS IS VERY DANGEROUS. I HAVE HAD THIS VEHICLE SINCE SEPTEMBER 2018. I HAVE TRIED ADJUSTING THE SEAT FURTHER AWAY FROM THE WHEEL, HOWEVER, THE BELT SEEMS TOO SHORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175146February 8, 2019
FUEL/PROPULSION SYSTEM
WHEN I'M DRIVING HIGHWAY OR LOCAL CAR BUCK BETWEEN 1000RPM AND 2000 ON OVER DRIVE AND REGULAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174984February 7, 2019
POWER TRAIN
PURCHASED A 2004 HONDA PILOT USED AT 136K MILES. WITHIN A WEEK OF DRIVING THE CHECK ENGINE LIGHT CAME ON. ENGINE CODES P0700, P0705, P0740 WERE ALL PRESENT, WHICH ARE ALL IN RELATION TO THE AUTOMATIC TRANSMISSION. THE TRANSMISSION SHOP CONFIRMED THAT THIS IS A COMMON ISSUE ACROSS HONDA & ACURA VEHICLES IN THE '03-'04 RANGE (SEE 2003-2004 ACURA MDX SERVICE BULLETIN 06-003). A DESIGN FLAW IN THE TORQUE CONVERTER CAUSES IT TO BREAK DOWN & SHED METAL FRAGMENTS, WHICH COMPROMISES THE REST OF THE TRANSMISSION. THE ONLY REAL FIX IS TO REBUILD OR REPLACE THE TRANSMISSION. HONDA AMERICAS CUSTOMER SERVICE REFUSED TO REVIEW MY CASE ANY FURTHER, EVEN UNDER GOODWILL CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175017February 7, 2019
ELECTRICAL SYSTEM
WHEN STARTING MY CAR WARNING ON DASHBOARD GOES ON 'KEYLESS STARTING SYSTEM PROBLEM'. I'VE FIXED IT TWICE ALREADY, BUT FROM WHAT I'VE SEEN ONLINE IT COMES BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175099February 7, 2019
UNKNOWN OR OTHER
I HAVE A MESSAGE ON THE DASH SAYING 'KEYLESS START SYSTEM PROBLEM' I CHANGED BATTERIES ON BOTH KEYFOBS AND PROBLEM STILL OCCURRING. CAN SOMEONE HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173746February 3, 2019
ELECTRICAL SYSTEM
I'M GETTING KEYLESS START SYSTEM PROBLEM WHEN I GOOGLED IT APPEARS THERE ARE LOT OF PEOPLE HAVING THIS PROBLEM. I AM NOT WHY HONDA IS RECALLING THIS ISSUE PLEASE REVIEW THIS ISSUE. THANK YOU ISMAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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