Honda Pilot Complaints

9,418 consumer complaints on file.

#11191666March 26, 2019
ELECTRICAL SYSTEM, ENGINE, SEATS
MY VEHICLE HAS MULTIPLE SYSTEM ERROR MESSAGES THAT HAVE COME ON AND OFF WHEN TURNING ON THE CAR AND SOME HAVE BECAME MUCH MORE FREQUENT AND REMAIN ON WHILE DRIVING. 1. KEYLESS STARTING SYSTEM ERROR- HAPPENS FREQUENTLY WHEN VEHICLE IS TURNED ON AND REMAINS ON WHILE DRIVING. 2. ANTILOCK BRAKE SYSTEM ERROR- WHEN VEHICLE IS POWERED ON AND REMAINS ON FOR ABOUT 20 MINS AFTER DRIVING VEHICLE AND RETURNS WHEN CAR IS POWERED ON. 3. CHARGING SYSTEM ERROR- WAS COMING ON OCCASIONALLY AND AS OF TODAY HAS CAME ON EVERY TIME THE VEHICLE IS POWERED ON AND REMAINS ON WHILE DRIVING. 4. BRAKE SYSTEM PROBLEM- OCCASIONALLY COMES ON WHEN CAR IS POWERED ON AND COMES OFF AFTER DRIVING VEHICLE. ALSO, THE MOST RECENT ISSUES I'VE HAD WAS THE DRIVER SEAT DOES NOT WARM UP WHEN SEAT WARMER IS TURNED ON AND WHILE DRIVING THE VEHICLE AT APPROXIMATELY 30MPH VEHICLE BEGINS TO JERK AS IF IT IS STRUGGLING TO DRIVE. THESE PROBLEMS HAVE BECOME MUCH MORE FREQUENT AND HAVE BECOME A SAFETY CONCERN FOR ME AND MY CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191676March 26, 2019
FUEL/PROPULSION SYSTEM
CABIN FILLS-UP WITH GASOLINE FUMES WHEN AT REST/IDE/NOT MOVING. FUMES COME FROM AIR VENTS AND ONLY HAPPENS WHEN PULLING AIR FROM OUTSIDE. NO GASOLINE SMELL OCCURS WHEN AIR SYSTEM IS IN RE-CIRCULATION MODE. GASOLINE SMELL GOES AWAY WHEN CAR IS IN MOTION. I TOOK IT TO THE HONDA DEALERSHIP IN BOZEMAN, MT AND THEY STATED THEY CANNOT FIND ANYTHING WRONG AND THE COMPUTER DOES NOT FIND ANYTHING WRONG. TECHNICIANS SAY THEY CAN'T SMELL THE FUMES BUT EVERY PASSENGER THAT RIDES IN MY CAR CAN EVENTUALLY SMELL THE GASOLINE FUMES. I THINK THE TECHNICIANS CAN'T SMELL IT SINCE THEY ARE DESENSITIZED FROM BEING EXPOSED TO GAS FUMES ROUTINELY, SO NOT THEIR FAULT. GASOLINE SMELL CAN ALSO BE DETECTED WHEN IN THE GARAGE (CAR NOT RUNNING) AND NO OTHER SOURCE OF GASOLINE IS IN THE GARAGE (GARAGE DOORS WERE LEFT OPEN FOR 15 MINUTES TO EVACUATE ANY FUMES FROM WHEN CAR WAS ON PRIOR TO GAS SMELL). THIS STARTED TO OCCUR APPROX. NOVEMBER 2018. I SEARCHED ONLINE AND FOUND A FORUM OF OTHERS HAVING THE SAME PROBLEM. SOME STATE THAT TECHNICIANS EVENTUALLY FOUND LIQUID GAS IN THE EVAPORATION CANISTER. FORUM HERE: HTTPS://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/99809-GAS-SMELL-CABIN.HTML I WILL KEEP TAKING MY PILOT BACK TO DEALERSHIPS UNTIL THE PROBLEM IS FIXED AND WILL SUGGEST CHECKING THE EVAP. CANISTER. THIS IS A VERY UNSAFE PROBLEM TO BE OCCURRING WITH HONDA NOT TAKING THE PROBLEM SERIOUSLY. THIS IS NOT THE FAULT OF THE DEALERSHIP TECHNICIANS BUT WITH HONDA ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191739March 26, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THERE IS A GASOLINE SMELL INSIDE THE CAR AND OUTSIDE I DONT SEE ANY LEAKING BUT THE SMELL IS MAKING ME WORRY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191459March 25, 2019
AIR BAGS, ENGINE
TRANSMISSION SLIPS ENGINE LIGHT DOES NOT COME ON WAS TOLD TRANSMISSION IS SEPARATE SO ITDOES NOT SHOW UP BECAUSE THE LIGHT DOES NOT COME IT DOES NOT SHOW UP ON THE COMPUTER DOES NOT HAPPEN ALL THE TIME SO IT CAN AND DOES WHEN DRIVING IT GOES INTO NEUTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191183March 24, 2019
POWER TRAIN
SHUDDERING AT 40 AND 60 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190859March 22, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON I-40 IN NASHVILLE, TN, MOVING SLOWLY DUE TO TRAFFIC CONGESTION WHEN WHAT SOUNDED LIKE AN EXPLOSION OCCURRED. I COULD NOT IMMEDIATELY FIGURE OUT THE CAUSE BUT MY PASSENGER NOTICED WIND NOISE AND PUSHED THE SUNROOF VISOR BACK. GLASS FELL IN THE CAR. WE STOPPED AT THE NEXT EXIT AND FOUND THAT THE SUNROOF HAD A HUGE HOLE AND THE GLASS HAD FALLEN ONTO THE VISOR. NOBODY WAS INJURED BECAUSE THE VISOR KEPT THE GLASS OUT OF THE CABIN. WE WERE SHAKEN BUT I WAS ABLE TO MAINTAIN CONTROL AND GET OUT OF THE WAY OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190922March 22, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HAVE A KEYLESS START SYSTEM PROBLEM ON MY 2016 HONDA PILOT. LIGHT IS ON FROM THE TIME YOU TURN THE VEHICLE ON. IT WILL OCCASIONALLY GO OFF BUT THEN REAPPEAR WHEN THE VEHICLE IS STARTED AGAIN. HAD THE KEY FOB IN MY POCKET AND THE VEHICLE WOULD NOT LOCK WHEN THE BUTTON ON THE DOOR WAS PRESSED. HAD TO USE THE REMOTE TO LOCK THE VEHICLE. NEED TO HAVE THE KEYLESS ACCESS REPLACED FOR $500+ PART IS CURRENTLY ON BACK ORDER WITH NO ETA. ACCORDING TO BLOGS OTHER PILOT OWNERS HAVE HAD THE SAME ISSUE COULD THIS BE WHY THE PART IS ON BACK ORDER WITH NO ETA?? OVERALL NOT HAPPY WITH THE VEHICLE. HAVE HAD NOTHING BUT ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190215March 20, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
RECURRENT PROBLEM. STARTED WHEN VEHICLE WAS 2 MONTHS OLD. TAKEN CAR TO DEALER SERVICE DEPARTMENT. NO SOLUTION. WHEN IN MOTION (HIGHWAYS, CITY ROADS) SPEAKERS MAKE A SPARKLING SOUND FOLLOWED BY THE ENTERTAINMENT SCREEN ( NAVIGATION, HANDHELD PHONE, REAR VISION...) AND THE ODOMETER SCREEN (SPEED DISPLAY, ALL THE SIGNALS) BECAME DEAD. IT COULD LAST FEW SECONDS AND REBOOT BACK OR UP TO 30 MINUTES. IN A 15 MILE JOURNEY , COULD HAPPEN AROUND 15 TIMES. SO THE DANGEROUS SITUATION IS THAT I AM DRIVING WITH NO IDEA HOW MUCH SPEED I AM GOING, I AM NOT ABLE TO USE MY HANDHELD PHONE (ALSO VERY IMPORTANT TO ME AS A BUSY DOCTOR TRYING TO ANSWER EMERGENCY CALLS), NO NAVIGATION SYSTEM AVAILABLE, THE REAR VISION CAMERA BECOMES USELESS WITH A BLANK SCREEN... I LEARNT FROM THE INTERNET THAT THIS IS AN ONGOING PROBLEM AND NO SOLUTION HAVE BEEN FOUND. PROBLEM HAPPENS IN MOTION AND ALSO OR WHEN CAR IS PARKED. MY CAR IS 4 MONTHS OLD AND HAS SPENT SEVERAL DAYS AT THE DEALER SERVICE DEPARTMENT AND AT THE LAST VISIT I WAS GIVEN A REPORT IN WHICH STATES THAT HONDA IS STUDYING A NEW SOFTWARE UPDATE. I DON'T WANT RISK MY FAMILY OR OTHERS LIFE'S SO WAITING IS NOT AN OPTION. THIS IS NOT JUST ONE INCIDENT , IT KEEPS RECURRING WE BOUGHT THE CAR BRAND NEW FROM THE HONDA DEALER IN NOVEMBER 2018. I HAVE VIDEOS TO PROVIDE PROOF (CAN NOT ATTACH THEM)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190347March 20, 2019
UNKNOWN OR OTHER
VSA LIGHT AND CODE 84-1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190003March 19, 2019
AIR BAGS
TAKATA REPLACEMENT AIR BAGS DID NOT DEPLOY. THE PILOT WAS TRAVELING AT 45 MPH ON A SECONDARY 4 LANE HIGHWAY. A TRUCK PULLED OUT ONTO THE HIGHWAY AND THE PILOT T-BONED THE TRUCK. THERE WAS SIGNIFICANT FRONT END DAMAGE BUT NO AIR BAG DEPLOYMENT. THE INSURANCE INSPECTOR STATED THAT TWO OF THE STAGES FOR DEPLOYMENT HAD BEEN ACTIVATED. I HAVE MORE PICTURES AND A DASH CAM VIDEO OF THE WRECK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11189773March 18, 2019
UNKNOWN OR OTHER
PAINT IS PEELING OFF FROM THE HOOD AND THE DOORS. THIS CAR IS KEPT IN GREAT CONDITION AND WELL TAKEN CARE OF TO HAVE PAINT ISSUES. IT'S KEPT INDOORS AWAY FROM BAD WEATHER SO THIS HAS TO BE A PINT DEFECT PROBLEM. NOT HAPPY WITH HONDA IF THIS IS WHAT YOU SELL YOUR COSTUMERS THAT BUY YOUR PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187105March 15, 2019
ELECTRICAL SYSTEM
I HAVE BEEN GETTING A KEYLESS SYSTEM START ERROR UPON STARTING MY CAR SINCE 32,000 MILES. IT HAS BEEN INTERMITTENT AND THE LOCAL HONDA DEALERSHIP HAS BEEN UNABLE TO CORRECT THIS ISSUE. THIS ISSUE HAS BECOME LESS INTERMITTENT AS TIME HAS GONE ON; MEANING THAT THE PROBLEM/ERROR MESSAGE IS NEARLY CONSTANT. I HAVE CHANGED THE BATTERY IN BOTH KEYLESS REMOTES, BUT THIS HAS NOT CORRECTED THE ISSUE. THE DEALERSHIP HAS TRIED TO RESET THE ERROR CODE AND UPDATE THE COMPUTER. NEITHER OF THESE HAVE CORRECTED THE ISSUE. THE MESSAGE DID GO AWAY FOR A DAY OR TWO, BUT HAS RETURNED. THIS ISSUE HAS ALSO CAUSED THE CAR TO NO LONGER USE THE AWAY LOCK SYSTEM AND MY KEYLESS REMOTE DOES NOT WORK AT TIMES AND/OR THE AUTO LOCK SWITCH IN THE CARS. THIS ISSUE HAS HAPPENED WHILE THE CAR WAS STATIONARY. THE ERROR MESSAGE WILL BING AS A REMINDER WHILE THE CAR IS ON. I HAVE ALSO HAD THE MESSAGE SUDDENLY APPEAR WHILE DRIVING DOWN THE ROAD. MY LOCAL DEALERSHIP STATED THAT THEY HAVE NOTIFIED HONDA OF THIS ISSUE, BUT THERE HAS BEEN NO RESPONSE FROM HONDA. THIS ISSUE WAS REPORTED OVER A MONTH AGO. I AM AFRAID THAT THIS ISSUE MAY CAUSE THE VEHICLE TO NOT COME ON OR POSSIBLE SHUT THE CAR OFF WHILE IN MOTION. I AM ALREADY APPREHENSIVE WITH THE LOCKS NOT WORKING PROPERLY AT TIMES BECAUSE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187118March 15, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 HONDA PILOT. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT RESTART. DURING THE FAILURE, THE IGNITION KEY WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT REMOVED THE KEY FROM THE IGNITION SWITCH AND INSERTED THE SPARE KEY, THE VEHICLE OPERATED NORMALLY. AN UNKNOWN DEALER WAS NOTIFIED AND DIAGNOSED THAT THE KEY BATTERY WAS FAULTY. AFTER REPLACING THE BATTERY INSIDE THE KEY, THE KEY OPERATED NORMALLY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186709March 14, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING CAR, THE PANEL WILL SHOW "KEY FOB NOT DETECTED". WHEN A DOOR IS OPENED, IT WILL BEEP AND DISPLAY "KEY FOB NOT DETECTED"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186210March 12, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2003 HONDA PILOT. UPON STARTING THE VEHICLE AND SHIFTING INTO DRIVE, IT FAILED TO MOVE. IN ADDITION, WHILE THE VEHICLE WAS AT A STOP LIGHT OR WHILE MAKING TURNS, THE VEHICLE CONTINUED IDLING. THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF WYLER HONDA OF COLERAIN (8950 COLERAIN AVE, CINCINNATI, OH 45251, 513-741-3700) WHERE IT WAS DIAGNOSED THAT THE VEHICLE MISFIRED AND THE TRANSMISSION AND GASKET NEEDED TO BE CLEANED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 284,469.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186259March 12, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
ON SATURDAY I WAS DRIVING MY 10 MONTH OLD 2018 HONDA PILOT WITH APPROX. 7,000 MILES ON IT TO AIRPORT TO PICK UP MY DAUGHTER. MY HUSBAND AND 3 YOUNG KIDS WERE MERGING ONTO AIRPORT PROPERTY ON A EXTREMELY BUSY AFTERNOON, MY VEHICLE STALLED. IT WAS LIKE A COMPLETE ELECTRICAL FAILURE. I WAS LEFT STRANDED AT 7PM, IN DARK, WITH 3 SCARED CHILDREN, UNABLE TO ALERT OTHER HOSTILE DRIVERS AROUND ME BY TURNING ON FLASHERS. AFTER NOT BEING ABOUT TO PUSH VEHICLE OUT WAY OF HEAVY TRAFFIC, I WAS FORCED TO CALL MY INSURANCE COMPANY FOR ASSISTANCE WHICH PROVED TO BE A SERIOUS CHALLENGE DUE TO THE HORNS AND DEROGATORY LANGUAGE OF OTHER DRIVERS AND AS A RESULT MY CHILDREN HAVING AN EMOTIONAL BREAKDOWN IN THE BACK SEAT. MY HUSBAND WAS FORCED TO LEAVE THE KIDS AND I IN THIS VERY DANGEROUS SITUATION IN ORDER TO GET TO OUR 14 YR OLD DAUGHTER (TRAVELING ALONE) OFF HER FLIGHT. ONCE POLICE ARRIVED, THEY PARKED UNIT BEHIND ME IN ORDER TO PROTECT US FROM BEING HIT. THE POLICE SEARCHED MANUAL AND INTERNET AND WERE UNABLE TO GET VEHICLE INTO EMERGENCY NEUTRAL. THE VEHICLE HAD TO BE DRUG ONTO TOW TRUCK AND TOWED TO DEALERSHIP. 2 DAYS LATER, HONDA INFORMED ME IT WAS A "DEAD BATTERY." "BATTERY?" I HAVE BEEN DRIVING FOR OVER 20 YEAR AND HAVE NEVER BEEN LEFT ON HIGHWAY, IN MOTION DUE TO A BATTERY. AFTER SOME READING OF MY OWN, I LEARNED ABOUT A FUEL SAVING FEATURE ON MY CAR CALLED "AUTO IDLE-STOP". WITH THIS FEATURE MY ENGINE SHUTS OFF WHEN BRAKE COMPRESSED IN ORDER TO SAVE ON FUEL. WITH A DEAD BATTERY, THE BATTERY WAS UNABLE TO RESTART VEHICLE. SO BASICALLY THIS FUEL SAVING FEATURE TURNS OUT TO BE A SERIOUS SAFETY PROBLEM BECAUSE INSTEAD OF BEING STRANDED IN A PARKING LOT , I WAS STRANDED IN THE MIDDLE OF A HIGHWAY. AFTER FURTHER READING ABOUT THIS FEATURE, I LEARNED THAT MY VEHICLE SHOULD HAVE AUTOMATICALLY ENABLED THIS AUTO-IDLE IF BATTERY CHARGE WAS LOW, WHICH DID NOT HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186306March 12, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
THIS IS THE EXACT ISSUE THAT THE 2005 HONDA PILOT HAS WITH ITS VSA THE RECALL FOR THIS IS NHTSA RECALL # 10694296 WITH OVER 625 COMPLAINTS. AS EVERYONE DESCRIBES AFTER ONE MILE OF DRIVING THE VSA WILL COME ON IF YOU ATTEMPT TO ACCELERATE WHEN ON IT WILL ENGAGE THE BRAKES BUT NOT FULLY SO IT SHUTTERS AND RPM SOAR BUT YOU GO NO WHERE CAUSING DAILY NEAR MISS ACCIDENTS. HONDA DEALERS ACKNOWLEDGE THIS MODULE IS THE ISSUE BUT DUE TO THE 2006 NOT BEING ON THE GOVT RECALL LIST THEY WILL NOT REPAIR OR REPLACE YOU HAVE TO PAY TO HAVE IT DONE AT A COST OF 1650.00. THE HONDA MECHANIC SHOWED ME THE WHITEPAPER HONDA HAS ON HOW TO REPLACE THIS MODULE AND THE ISSUE IT CREATES BUT UNWILLING TO STAND BEHIND REPAIRING IT FOR FREE ONLY OFFER A 125.00 DISCOUNT ON THE REPAIR. SO IM CLEAR 1. VSA LIGHT COMES ON STAYS ON AND VSA SWITCH WILL NOT TURN THIS FUNCTION OFF AS IT IS DESIGNED TO. 2. WHEN YOU ATTEMPT TO MAKE RAPID ACCELERATION THE VEHICLE WILL NOT RESPOND JUST SHUTTERS. 3. YOU HAVE TO MAKE A SLOW SMOOTH ACCELERATION UP TO YOUR DESIRED SPEED. 4. YOU ALSO WHEN BACKING THE VEHICLE WILL HEAR A LOUD THUD AND FEELING LIKE YOU WERE REAR ENDED DUE TO THE BRAKES LOCKING AND UNLOCKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185859March 11, 2019
FUEL/PROPULSION SYSTEM
FUEL TANK WILL NOT ACCEPT FUEL IN A TIMELY MATTER, ACTS AS THOUGH THERE IS A PLUG IN THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185896March 11, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I AM GETTING A "KEYLESS START PROBLEM" ERROR ON MY DASH BUT MY CAR IS WORKING FINE. I HAVE ALREADY REPLACED FOB BATTERIES AND RESET SYSTEM BY DISCONNECTING BATTERY. FROM MY RESEARCH ONLINE, THIS HAS BEEN A BIG ISSUE FOR HONDA PILOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185569March 9, 2019
ELECTRICAL SYSTEM
2016 HONDA PILT LX, 38000 MILES "KEYLESS START SYSTEM PROBLEM" LIGHT COMES ON EVERY FEW DAYS. THE DEALERSHIP TOLD ME THAT IT WAS A PROBLEM WITH A GROUND WIRE AND THAT THEY FIXED IT BUT FEW DAYS AFTER MY VISIT THE LIGHT CAME BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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