Honda Pilot Complaints

9,418 consumer complaints on file.

#11173810February 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
OUR 3 YEAR OLD CAR AT ABOUT 28,000 MILES STARTED DISPLAYING THE WARNING MESSAGE "KEYLESS START SYSTEM PROBLEM" NEARLY ALMOST EVERY TIME IT IS STARTED. (NOTE, THIS PROBLEM DEVELOPED THE MONTH AFTER IT'S WARRANTY EXPIRED...) WHEN THE MESSAGE FIRST DISPLAYED WE TOOK IT TO THE DEALER, THEY COULD NOT FIND ANY PROBLEM WITH THE STARTING SYSTEM, ONLY THAT OUR ELECTRONICS SYSTEM NEEDED AN UPDATE. WITH THE UPDATE, THE MESSAGE DISAPPEARED FOR A FEW WEEKS, BUT HAS NOW RETURNED AND IS APPEARING NEARLY EVERY TIME WE START THE CAR. THIS HAPPENS REGARDLESS OF WHETHER MINE OR MY WIFE'S KEY IS USED, AND CHANGING THE BATTERY IN THE KEYS HAS NOT CHANGED ANYTHING EITHER. WE HAVE NEVER HAD AN ACTUAL ISSUE WITH STARTING THE CAR, IT'S JUST THAT WE NOW HAVE TO LIVE WITH THIS CONSTANT WARNING LIGHT. IN LOOKING ONLINE, THERE ARE MULTIPLE FORUMS DEDICATED TO THIS EXACT ISSUE FOR 2016 HONDA PILOT'S AND IT SOUNDS LIKE IT IS FAIRLY WELL ESTABLISHED ISSUE FOR THIS MAKE / MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173265January 31, 2019
STRUCTURE:BODY
PAINT IS PEELING DOWN TO THE METAL BETWEEN THE WINDSHIELD AND THE SUNROOF. THE CAR WAS PARKED WHEN IT WAS NOTICED. THE CAR IS GARAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172708January 29, 2019
UNKNOWN OR OTHER
I'M GETTING A KEYLESS START SYSTEM PROBLEM THAT STARTED STATIONARY AND REMAINS AS THE CAR DRIVES. I CHANGE THE BATTERIES SEND I TRIED THE ALTERNATE KEY, I DID THE DIAGNOSIS RESET. THE PROBLEM PERSISTS HELLO I BELIEVE THERE SHOULD BE A RECALL. I AM SO DISAPPOINTED BECAUSE MY WARRANTY EXPIRED. IN ADDITION, I'M GETTING EMISSION SYSTEM PROBLEM. THE OXYGEN SENSOR IN QUESTION IS NOT EASILY ACCESSIBLE BY MY MECHANICS. I WOULD TROUBLE RESET AND IT WILL RETURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172504January 28, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). THE CONTACT CALLED HAMILTON HONDA AT 609-528-2600 (LOCATED AT 655 US-130, HAMILTON TOWNSHIP, NJ 08691) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171767January 23, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
KEYLESS REMOTE SYSTEM PROBLEM. NOTICED THIS PROBLEM AFTER REACHING 36,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171722January 23, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUBARU OF ONTARIO (1195 AUTO CENTER DR, ONTARIO, CA 91761, (888) 905-4875) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171287January 22, 2019
UNKNOWN OR OTHER
WHILE BACKING INTO A PARKING SPACE AT AN APT. BUILDING AT THE SLOWEST SPEED IMAGINABLE, THE WINDSHIELD WIPER ON THE BACK WINDOW ON MY 2016 HONDA PILOT CAME IN CONTACT WITH AN OVERHANG STORAGE CABINET AT THE BACK OF THE PARKING SPACE AND THE WINDOW EXPLODED. ON MY BACKUP CAMERA, IT SAID I STILL HAD ROOM TO GO BACK BUT THAT IS BECAUSE THE WINDOW PROTRUDES MORE THAN THE BACKUP CAMERA. I AM ATTACHING PHOTOS HERE AND WOULD LIKE TO NOTE HOW CONCERNING IT IS THAT THE WINDOW EXPLODED WITH SO LITTLE IMPACT ON ONLY THE WINDSHIELD WIPER. I AM PAYING NEARLY $800 OUT OF POCKET TO REPLACE THIS BECAUSE OF A HIGH DEDUCTIBLE BUT IT'S A BIGGER WORRY TO ME THAT THE DESIGN OF THE BACK WINDOW IS SO VULNERABLE. I HAVE SEARCHED AND FOUND MANY ACCOUNTS OF WEAKNESS IN REAR WINDOWS OF HONDA PILOTS ONLINE AND WANTED TO REGISTER MINE IN THE HOPE THAT THE SAFETY OF THE DESIGN WILL BE EXAMINED. I CAN PROVIDE ADDITIONAL PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171493January 22, 2019
STRUCTURE:BODY
OWNER'S MANUAL STATES THAT MOTION OF THE POWER TAILGATE CAN BE STOPPED BY PRESSING ANY TAILGATE BUTTON. "IF YOU PRESS THE BUTTON AGAIN WHILE THE POWER TAILGATE IS MOVING, IT WILL STOP." (PAGES FROM MANUAL ATTACHED AS PDF.) DEALER ALSO TOLD ME THIS. THIS IS A LIE. THE TAILGATE DOES NOT STOP UNTIL IT REACHES THE FULL UPWARD POSITION, OR UNTIL ITS UPWARD MOTION HITS AN OBSTACLE (E.G. GARAGE DOOR) AND REVERSES DIRECTION. HONDA LIED. AFTER COMPLAINING TO DEALER, I WAS INFORMED THIS IMPORTANT SAFETY FEATURE WAS REMOVED FROM THE 2019 PILOT; YET IT IS IN THE MANUAL MULTILE TIMES ON MULTIPLE PAGES. CONSEQUENTLY, THE VEHICLE IS USELESS TO ME; I CANNOT USE THE POWER TAILGATE WHILE THE VEHICLE IS PARKED IN MY GARAGE. I WANT HONDA TO BUY BACK THE VEHICLE FROM ME OR ISSUE A FIRMWARE UPDATE THAT RESTORES THIS SAFETY FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171474January 22, 2019
UNKNOWN OR OTHER
PAINT ON ROOF OF CAR IS PEELING IN SHEETS TO THE BARE METAL. THE DAMAGE IS ON THE ROOF BETWEEN THE FRONT WINDSHIELD AND SUNROOF. IT APPEARS TO BE A BAD PAINT MIXTURE AT THE PLANT AND HONDA IS NOT ACCEPTING RESPONSIBILITY FOR THIS MANUFACTURING DEFAULT. THIS CAR IS 5 YEARS OLD AND SHOULD NOT BE HAVING ISSUES WITH PAINT PEELING ALL THE WAY TO THE BARE SHEET METAL. I'M CONCERNED AS THE METAL IS NOW EXPOSED AND THE ELEMENTS WILL CAUSE DAMAGE (RUST/CORROSION) TO THE METAL AND COMPROMISE THE STRUCTURAL INTEGRITY OF THE ROOF AND THE METAL THAT HOLDS THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171058January 20, 2019
ENGINE
WHEN ENGINE TRIES TO RESTART FROM IDLE STOP THE ENGINE STALLS AND FAILS TO RESTART. HAS DONE THIS NUMEROUS TIMES AND THE DEALER CAN NOT REPLICATE THE ISSUE. IS A DANGER WHILE AT A BUSY INTERSECTION. RADIO ALSO TURNS OFF WHEN TRYING TO RESTART. THIS HAPPENS ALMOST EVERY TIME THE VEHICLE GOES INTO IDLE STOP MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170993January 19, 2019
STEERING
POWER STEERING RETURN PIPE DEVELOPED A SUDDEN LEAK RESULTING LOSS OF FLUID AFTER ABOUT 10 MILES, RESULTING IN VERY HARD STEERING AND NEAR LOSS OF CONTROL. PIPE HAS CORROSION WITH A PINHOLE LEAK AT THE BRACKET HOLDING IT TO THE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170700January 18, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, WHEELS
THE TPMS SYSTEM ISN'T MONITORING THE WHEELS SENSORS. THE SENSORS WERE CHECK AND ARE GOOD. THE PROBLEM IS THAT TPMS SYSTEM THAT NOT APPEAR IN THE CONTROL PANEL TO RESET THIS. THE LIGHT OF TPMS SYSTEM IS ON ALL THE TIME. THIS OCCURED TO 37,000 MILLES APROX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170480January 17, 2019
ENGINE
VEHICLE HAS EXCESSIVE OIL CONSUMPTION. ALSO HAD SPARK PLUG FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170552January 17, 2019
STRUCTURE:BODY
TOOK VEHICLE IN FOR NYS INSPECTION AND THE MECHANIC CALLED ME TO TELL ME HE CANNOT PASS THE INSPECTION. THE REAR SUB-FRAME HAS SEVERE CORROSION. THERE ARE LARGE SECTIONS COMPLETELY RUSTED OUT. HE SAID NO ONE WOULD PASS THIS VEHICLE'S INSPECTION. HE SAID THERE IS A HIGH RISK OF THE REAR SUSPENSION TOTALLY COLLAPSING RESULTING IN A LOSS OF CONTROL OF THE VEHICLE. HE SAID JUST HITTING A BUMP IN THE ROAD HARD ENOUGH WILL CAUSE THIS. SAID HE HAS NEVER SEEN CORROSION THIS BAD ON A 12 YEAR OLD VEHICLE, EVEN IN NYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170158January 15, 2019
FUEL/PROPULSION SYSTEM
AS YOU ACCELERATE, THE CAR GOES IN AND OUT OF GETTING FUEL TO THE ENGINE. THE RPM’S DROP AND INCREASE AT LEAST 1,000 RPMS EACH SECOND. VEHICLE IS IN MOTION. HAPPENS BOTH ON CITY STREETS, BUT MORE SO ON THE OPEN HIGHWAY, ESPECIALLY IF SMALL TEXAS HILLS ARE INVOLVED. TOOK CAR TO HONDA DEALERSHIP. THEY CLEANED THE FUEL LINES, AND RESET THE COMPUTER. THIS HAS HELPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170217January 15, 2019
ELECTRICAL SYSTEM
ERROR MESSAGE 'KEYLESS START SYSTEM PROBLEM' THIS RECENTLY START HAPPENING, I HAVE RECENTLY BROUGHT IT IN TO THE DEALER AND THEY RAN A DIAGNOSIS AND FOUND NO REAL ERROR SO THEY HAVE RESET THE IGNITION SWITCH BUT NOW IT'S BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170036January 14, 2019
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2006 HONDA PILOT. WHILE DRIVING 40 MPH, THE WHEELS SEIZED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO HONDA WINDWARD (45-671 KAMEHAMEHA HWY, KANEOHE, HI 96744, (808) 247-8544) WHERE IT WAS DIAGNOSED THAT THE ABS MODULATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166719January 13, 2019
ELECTRICAL SYSTEM
THE KEYLESS START SYSTEM APPEARS TO BE FAULTY. THE VEHICLE HAS BEGUN TO INTERMITTENTLY, BUT INCREASINGLY, SHOW A KEYLESS START ERROR THAT PREVENTS THE VEHICLE FROM BEING STARTED WITH THE STARTER BUTTON. MULTIPLE ATTEMPTS ARE SOMETIMES NECESSARY TO GET THE VEHICLE TO START. A CRITICAL SYSTEM SUCH AS THIS SHOULD NOT FAIL IN THIS FASHION, COMPLETELY DISABLING THE VEHICLE, GIVEN ITS CURRENT MILEAGE OF 44,610.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166512January 11, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE FIRST INCIDENT WAS ON OCT 7, 2018. WE WERE AT A STOP LIGHT WITH THE ENGINE IDLE OPTION ENABLED. WHEN THE LIGHT TURNED GREEN AND THE BRAKE WAS RELEASED, THE VEHICLE SHOULD HAVE STARTED BACK UP, BUT INSTEAD, IT STALLED. AFTER THE 2ND TIME IT OCCURRED, WE STARTED TO DISABLE THE ENGINE IDLE FEATURE AS SOON AS WE START THE CAR. WE HAVE FORGOTTEN A FEW TIMES AND THE VEHICLE STALLING HAS HAPPENED AT LEAST 3 ADDITIONAL TIMES. ALL BEING AT RED LIGHTS WITH THE BRAKE DEPRESSED. WHEN THE FOOT IS REMOVED FROM THE BRAKE, THE VEHICLE JERKS SLIGHTLY AND THEN STALLS. ONCE ON NOV. 1, 2018 AND AGAIN MOST RECENTLY ON JAN. 6, 2018. LUCKILY, NO ONE HAS BEEN INJURED YET. IT HAS BEEN SERVICED REGULARLY AT THE DEALERSHIP DIRECTLY AND RECEIVED ALL MAINTENANCE RECOMMENDED. THE MOST RECENT SERVICE, THEY WERE UNABLE TO DUPLICATE THE ERROR OR IDENTIFY THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166244January 10, 2019
FUEL/PROPULSION SYSTEM
DURING START UP AND WHILE DRIVING THE TRANSMISSION LIGHT COME ON, TOOK TO DEALERSHIP FOR REPAIRS AND INFORMED THE FUEL INJECTORS NEEDED REPLACED. FOUND A SERVICE BULLETIN STATING THAT HONDA HAS FOUND FUEL INJECTORS WERE INSTALLED INCORRECTLY DURING MANUFACTURING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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