Honda Pilot Complaints

9,418 consumer complaints on file.

#11205895May 6, 2019
STRUCTURE:BODY
LARGE SECTION OF WHITE DIAMOND PEARL PAINT PEELED AWAY FROM THE ROOF OF VEHICLE BETWEEN THE WINDSHIELD AND THE SUNROOF. FURTHER SEARCHING ON THE INTERNET INDICATES THIS IS A WIDESPREAD DEFECT FROM THE FACTORY AND HONDA REFUSES TO ACKNOWLEDGE THEIR IS AN ISSUE. THIS HAS BEEN REPORTED ACROSS THE HONDA LINE WITH WHITE VEHICLES FROM THEIR ALABAMA PLANT. I HAVE PERSONALLY SEEN 2 OTHER WHITE PILOTS WITH SAME PEELING IN MY AREA ALONE ALONG WITH MANY PHOTOS FROM OTHER OWNERS ACROSS THE COUNTRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205447May 3, 2019
SERVICE BRAKES
STARTED SEEING THIS PROBLEM FROM DAY 1. THIS IS A SAFETY ISSUE AND IT'S AN ACCIDENT WAITING TO HAPPEN. YOU HAVE TO PRESS ON THE BRAKES REALLY HARD TO GET ANY KIND OF DECENT STOPPING. SEEMS LIKE THE BRAKE CYLINDER HAS NO PRESSURE OR LEAKING. BRAKES ARE TOO SOFT AND THE PEDAL GOES ALL THE WAY TO THE FLOOR TO GET ANY DECENT BRAKING. EVEN AT THE STOP LIGHTS, YOU HAVE TO KEEP A VERY HIGH PRESSURE ON THE BRAKE PEDAL TO MAKE SURE THE CAR DOESN'T START MOVING AND SLAM INTO THE CAR IN FRONT OF YOU. BECAUSE YOU HAVE TO CONSTANTLY APPLY A HIGH PRESSURE, I'VE DEVELOPED SCIATICA NERVE PAIN IN MY RIGHT LEG. I'VE SHOWN THIS TO THE LOCAL DEALERSHIP BUT THE USUAL ANSWER IS THIS IS HOW IT IS. I HAVE A HONDA CIVIC BUT THE BRAKES ARE PROPERLY TIGHTENED ON IT AND I'VE DRIVEN 10 HOURS WITHOUT ANY FATIGUE TO MY SCIATICA, BUT ON THIS CAR, 30 MINUTES DRIVING STARTS AGGRAVATING MY SCIATICA NERVE. HONDA .... PLEASE FIX THIS BEFORE IT GET OUT OF HAND. IT WILL NOT GET ANY BETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204924May 1, 2019
STRUCTURE:BODY
CAME BACK HOME FROM DRIVING A FEW MILES TO FIND PAINT MISSING BETWEEN THE WINDSHIELD AND MOON ROOF OF OUR 2014 HONDA PILOT. I'VE TAKEN IT TO OUR LOCAL HONDA DEALERSHIP AND SERVICE CENTER WHICH HAS BEEN ANYTHING, BUT HELPFUL IN TRYING TO GET THIS REMEDIED. THEY HAD ME TAKE IT TO THEIR SERVICE CENTER FOR A QUOTE WHICH THEY THEN SENT TO HONDA CORPORATE AND TOOK 6 WEEKS TO HEAR SOMETHING BACK. THEY'VE TOLD ME THEY'D COVER 70% OF THE COST TO REPAIR WHICH LEFT ME WITH A LITTLE OVER $550 +TAX TO COVER OUT OF MY OWN POCKET WHICH IS RIDICULOUS GIVEN THAT THIS IS OBVIOUSLY A PAINT DEFECT. MY CAR HAS VERY LOW MILEAGE (48K) AND FOR A LOT OF THE LIFE GARAGE KEPT. BASICALLY SINCE IT FALLS OUTSIDE OF WARRANTY THEY WON'T COVER ALL OF IT IS WHAT I'M TOLD, WHICH I GET FOR MECHANICAL ISSUES THAT MAY ARISE, BUT NOT FOR WHAT'S OBVIOUSLY A DEFECT IN THEIR PAINTING. I'VE REACHED BACK OUT TO THE SERVICE MANAGER ASKING FOR THE REGIONAL CORPORATE REPRESENTATIVE, BUT HAS NEVER REACHED BACK OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205054May 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HONDA PILOT. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE AND VTM-4 INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205095May 1, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AT ABOUT 300 MILES ENTIRE DISPLAY DOES NOT WORK ON COLD START AND THROUGHOUT THE DAY. SCREEN FLASHES BLUE AND THEN ACTIVATES, HOWEVER DOES NOT REMAIN ON. NO REAR VIEW CAMERA, NAVIGATION, OR OTHER APPS AVAILABLE TO THE DRIVER. SCREEN FLASHES WHILE DRIVING WHICH IS A SAFETY ISSUE AND DISTRACTION. REAR VIEW CAMERA NON-OPERATION IS ALSO A SAFETY ISSUE SINCE UNABLE TO VIEW CHILDREN AS THEY CROSS BEHIND THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204651April 30, 2019
ELECTRICAL SYSTEM
8 DAYS AFTER PURCHASE AND LESS THAN 200 MILES, THE REAR ENTERTAINMENT SCREEN STOPPED WORKING. THE DEALER KEPT THE VEHICLE FOR 7 DAYS AND REPLACED THE RES SCREEN. WHEN THE VEHICLE WAS RETURNED TO US, THE RES SCREEN IMMEDIATELY FAILED TO TURN ON. THIS IS A KNOWN ISSUE RELATED TO THE INFOTAINMENT SYSTEM AND THERE IS AN OPEN CLASS ACTION LAWSUIT. HONDA IS AWARE OF THE ISSUE AND HAS NO FIX, YET THEY ARE STILL SELLING DEFECTIVE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204686April 30, 2019
ELECTRONIC STABILITY CONTROL (ESC)
KEYLESS START SYSTEM PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204816April 30, 2019
ELECTRICAL SYSTEM
BEGINNING ABOUT 4 OR 5 MONTHS AGO WITH ABOUT 38000 OR 39000 MILES ON MY VEHICLE I STARTED TO RECEIVE THE MESSAGE "KEYLESS START SYSTEM PROBLEM" ON MY DASHBOARD DISPLAY. AS OF NOW, THIS MESSAGE APPEARS TO HAVE NO AFFECT ON THE OPERATION OF THE VEHICLE. HOWEVER, I MUST ADMIT I HOLD MY BREATH EVERY TIME I START THE CAR AND ALSO AM CONCERNED THAT IT WILL HAVE SOME DISASTROUS EFFECT AT A VERY INOPPORTUNE AND DANGEROUS TIME. THIS MESSAGE COMES AND GOES - SOMETIME LASTING A COUPLE OF START/STOP/RESTART CYCLES, SOMETIMES HOURS OR DAYS AT A TIME. ONLY APPEARS OR DISAPPEARS WITH THE STARTING OF THE CAR - NEVER (YET) AFTER THE ENGINE IS RUNNING. I HAVE DISCUSSED THIS PROBLEM WITH 3 DEALERS AND NONE IS FAMILIAR WITH IT. FROM WHAT I HAVE BEEN READING (ON HONDA PILOT USER GROUP FORUMS) DEALERS HAVE JUST BEEN REPLACING PARTS THAT SOUND LIKE THEY COULD HAVE SOMETHING TO DO WITH THE PROBLEM. I HAVE WRITTEN AMERICAN HONDA IN CA - AM AWAITING REPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204377April 29, 2019
STRUCTURE:BODY
PAINT PEELED OFF ON ROOF BETWEEN WINDSHIELD AND MOON ROOF WHILE DRIVING. APPROXIMATELY 10' BY 12' IS THE SIZE OF THE PEEL. THE AREA OF THE PEEL HAS NEVER COME IN CONTACT WITH ANY FOREIGN OBJECTS NOR WERE THEIR ANY SCRATCHES OR DENT OR DINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204396April 29, 2019
VEHICLE SPEED CONTROL
DRIVING BACK FROM A TRIP AND WAS TRYING TO EXIT THE HIGHWAY AND WHEN I ENGAGED THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. IT HAPPENED SO FAST THAT I THOUGHT I DID SOMETHING WRONG. ONCE I GOT BACK ON THE HIGHWAY I DROVE ABOUT 100 MILES AND WAS IN A CONSTRUCTION ZONE. I DID NOT HAVE CRUISE CONTROL ENGAGED AND WAS TRAVELING BETWEEN 55-60 MPH. AT ONE TIME I LET OFF THE GAS PEDAL AND WHEN I PRESSED THE GAS PEDAL TO ACCELERATE THE CAR WOULD NOT RESPOND. MY SPEED DROPPED FROM 55 MPH TO 25 MPH WHICH I WAS CONSTANTLY PRESSING THE GAS PEDAL. I WAS ALMOST HIT FROM THE REAR AND ALL OF A SUDDEN THE CAR STARTED ACCELERATING DUE TO CONTINUALLY PRESSING THE GAS PEDAL. THIS SPECIFIC INCIDENT LASTED ABOUT 10 SECONDS. MY CAR IS AT THE HONDA DEALERSHIP WHICH THEY CANNOT FIGURE OUT THE ISSUE SINCE NO ERROR CODE WAS GENERATED. I'VE CONTACTED HONDA CUSTOMER SERVICE AND THEY ARE ADVISING TO TAKE THE CAR TO ANOTHER DEALERSHIP FOR A SECOND OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204402April 29, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WE HAVE HAD MULTIPLE, ONGOING PROBLEMS WITH OUR 2016 HONDA PILOT ELITE SINCE EARLY ON IN OUR OWNERSHIP. WHEN I TRY TO GO AFTER COMING TO A STOP, THE CAR TRIES TO STALL AND HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD. WHEN IT STALLS, IT HAS SWITCHED ITSELF TO NEUTRAL AND FOR SEVERAL MINUTES, IT WILL NOT LET ME DO ANYTHING TO TRY TO GET THE CAR GOING AGAIN SUCH AS CHANGE GEARS, START THE CAR, ETC. AS I TRY TO GET IT GOING, IT WILL TELL ME THAT I NEED TO START THE ENGINE TO CHANGE THE GEAR BACK TO DRIVE BUT WILL NOT DO ANYTHING WHEN I PRESS THE START BUTTON. FURTHER, THERE ARE SEVERAL ISSUES WITH THE INFOTAINMENT SYSTEM: THE BACK UP CAMERA GOES BLACK, THE ENTIRE SYSTEM REBOOTS WHILE DRIVING, THE AUDIO SCREEN FREEZES AND AUDIO CEASES WHILE DRIVING, THE ENTIRE SCREEN GOES BLACK EXCEPT THE TIME LINE ON TOP WHILE DRIVING, AND THE NAVIGATION SCREEN BLACKS OUT WHILE DRIVING. DESPITE PROVIDING VIDEO AND PHOTOGRAPHIC EVIDENCE OF THE ISSUES, HONDA KEPT SAYING THEY COULDN'T REPLICATE IT AND THUS COULDN'T TEST IT, BUT WHEN I WAS ABLE TO BRING IT TO THEM WITH THE SCREEN FROZEN, THEY SAID THERE WERE NO TESTS THEY COULD RUN. THEY FINALLY TRIED REPLACING THE INFOTAINMENT SYSTEM, BUT THE ISSUES RETURNED. THESE ISSUES ARE ON TOP OF THE FACT THAT THEY REPLACED THE DVD PLAYER BECAUSE IT WAS LOOPING. WE FEEL WE HAVE RECEIVED A LEMON AND THAT THESE ISSUES CAUSE A HAZARD DURING WHAT SHOULD BE NORMAL OPERATION OF OUR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204474April 29, 2019
STRUCTURE:BODY
PAINT IS STARTING TO PEEL ON VEHICLE. STARTED ON ROOF OF CAR FROM THE SUNROOF DOWN TO THE WINDSHIELD. PHOTO PROVIDED. NOW THE PAINT IS PEELING ON FRONT FENDER AND ON HOOD OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204478April 29, 2019
STRUCTURE:BODY
PAINT PEELING IN MULTIPLE AREAS ON VEHICLE. STARTED ON INSIDE PASSENGER SIDE FENDER ALONG HOOD LINE AND ROOF BETWEEN TOP OF WINDSHIELD AND SUNROOF. PAINT PEELING IS SHOWING UP IN NEW PLACES AND PROGRESSIVELY PEELING DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204485April 29, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 HONDA PILOT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). STEVE PADGETT'S DANVILLE HONDA (877-293-5660, LOCATED AT 4050 RIVERSIDE DR, DANVILLE, VA 24541) PERFORMED THE RECALL REPAIR. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE AIR BAG INDICATOR WAS NOT PART OF THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204118April 27, 2019
STRUCTURE:BODY
THE PAINT ON MY WHITE 2013 HONDA PILOT BEGAN TO FAIL IN 2017. THE PAINT HAS FAILED AND WAS LITERALLY PEELING OFF IN SHEETS BETWEEN THE WINDSHIELD AND MOONROOF. IT'S VERY CLEAR THIS IS A MANUFACTURING ISSUE SINCE THERE ARE THOUSANDS OF WHITE HONDA VEHICLES EXPERIENCING PAINT FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204137April 27, 2019
STRUCTURE:BODY
THE PAINT IS PEELING OFF MY WHITE HONDA PILOT ABOVE THE WINDSHIELD BETWEEN THE MOONROOF AND WINDSHIELD. THE CAR WAS SITTING WHEN I NOTICED IT. THE CAR HAS ROUGHLY 60,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203720April 25, 2019
ELECTRICAL SYSTEM
SENSORS IN HO DA PILOT NOT WORK CORRECTLY. EXAMPLE: "KEYLESS START SYSTEM PROBLEM"TRUNS ON EVEN THO THERE IS NOTHING WRONG WITH IT. THIS OCCURS WHEN CAR IS TURNED ON. LOCKS WILL NOT LOCK/UNLOCK WHEN PRESSING AND OF THE BUTTONS ON DRIVER, PASSENGER OR TRUNK. THIS OCCURS WHEN CAR IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203510April 24, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHEN TRYING TO START VEHICLE YOU RECEIVE 'KEYLESS START SYSTEM PROBLEM'. TAKEN TO THE DEALER TWICE AND NOT ABLE TO DIAGNOSE THE ISSUE. VEHICLE HAS 49000 MILES TODAY AND HAVE HAD THIS INTERMITTENT ISSUE SINCE 42000 MILES. FOB BATTERIES HAVE BOTH BEEN REPLACED AND SUPPOSEDLY REPROGRAMMED. STILL UNABLE TO RESOLVE. LET ME KNOW IF AND HOW YOU WERE ABLE TO RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196316April 23, 2019
SERVICE BRAKES
2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO WARPED ROTORS. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE MANUFACTURER, BUT THE FAILURE RECURRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203000April 22, 2019
ELECTRICAL SYSTEM
"KEYLESS START SYSTEM PROBLEM" ISSUE KEEPS POPPING UP ON DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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