Honda Pilot Complaints

9,418 consumer complaints on file.

#11221955June 23, 2019
SERVICE BRAKES
AT TRAFFIC LIGHT, CAR WONT STOP DURING BRAKING, THERE WAS AN ABNORMAL VIBRATION. SPEED WAS +/-20 MPH. I HAD TO TURN RIGHT TO AVOID ACCIDENT AND AFTER 300FT CAR STOP, BRAKES WORK TO NORMAL AGAIN. INCIDENT HAPPENED IN QUIET FM ROAD, ABOUT 1 MILES FROM HOME. MILEAGE 22K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221830June 22, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE KEYLESS START SYSTEM ERROR HAS COME ON RECENTLY AND GOES ON AND OFF INTERMITTENTLY. I HAVE CHANGED THE BATTERY IN THE KEY FOBS AND THE ERROR STILL COMES UP. AFTER RESEARCHING THE PROBLEM I HAVE LEARNED THAT SEVERAL OTHER PEOPLE HAVE HAD THIS PROBLEM AND IN A LOT OF CASES THE VEHICLE WILL SHUT DOWN DURING OPERATION DUE TO THE PROBLEM. THIS IS A MAJOR MANUFACTURER DEFECT THAT COULD LEAD TO GREAT BODILY INJURY AND /OR DEATH. THIS PROBLEM NEEDS TO BE INVESTIGATED AND AND REMEDIED. THERE HAVE BEEN SEVERAL COMPLAINTS THROUGH NHTSA ABOUT THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221864June 22, 2019
STRUCTURE:BODY
COMPLAINTS INVOLVING PAINT PEEL FROM HONDA PILOT RECALL. VEHICLE PAINT IS PEELING AT ROOF LINE COMMON TO WHERE WINDSHIELD INSTALL AND SUNROOF INSTALL. QUALITY OF PAINT IS NOT ISSUE. MANUFACTURING PROCESS IS THE ISSUE. MOST LIKELY A RESULT OF POOR WORKMANSHIP DUE TO PREPARATION OF METAL PRIOR TO APPLICATION OF PAINT EITHER MANUALLY OR ELECTROSTATIC APPLICATION. WILL REQUEST FULL REPAINT OF VEHICLE FROM DEALERSHIP AT MANUFACTURE EXPENSE. VEHICLE IS GARAGED IN 70-75 DEGREE ENVIRONMENT AND IS DRIVEN TYPICAL MILES FOR AGE OF VEHICLE. NO KNOWN EXTERNAL ISSUE SUCH AS CHEMICAL SPILL HAIL OR OTHER DAMAGE HAS OCCURRED ON AREA OF CONCERN OR ANY OTHER AREA. ORIGINAL OWNER OF VEHICLE. BOUGHT NEW FROM EXCELLENT DEALERSHIP. DEALERSHIP HAS DONE 100% OF ALL MAINTENANCE AND REPAIRS INCLUDING TIRE REPLACEMENT, TUNE UPS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221656June 21, 2019
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
I NEVER GOT RECALLS FIXED AND DEALER SERVICE MARKED AS CHECKED BUT NOT REPLACED AND SRS LIGHT HAS BEEN ON SINCE SERVICE AND I HAD TO PAY TO GET RECALLED DUE TO EMERGENCY INTERLOCK WAS DAMAGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221661June 21, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2016 HONDA PILOT HAVE BEEN POPPING UP A 'KEYLESS START SYSTEM PROBLEM' MESSAGE . IT HAPPENED ABOUT 3 WEEKS AGO. IT'S SOMETIMES WILL GO AWAY AND COME BACK THE NEXT DAY. IT'S ON AND OFF. WHEN THIS ISSUE OCCURS THE 'WALK AWAY AUTO LOCK ' ALSO DIDN'T WORK TOO. I HOPE HONDA TO RESOLVE THIS ISSUE BY RECALLING THE MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221728June 21, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2007 HONDA PILOT. WHILE DRIVING 40 MPH, THE VEHICLE INDEPENDENTLY BRAKED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. ALSO, THE STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON ANOTHER OCCASION. THE VEHICLE WAS TAKEN TO LEGENDS HONDA KANSAS CITY (LOCATED AT 10050 PARALLEL PKWY, KANSAS CITY, KS 66109, (913) 871-9483) WHERE IT WAS DIAGNOSED THAT THE VSA MODULE (CODE 841) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09644189. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221811June 21, 2019
SEATS
ON 06/21/2014, I WAS ENTERING MY VEHICLE WHEN A BRACKET CONNECTED TO THE ADJUSTER ASSEMBLY (PART# 81630-S3V-A30) BROKE. THIS OCCURRED ON THE DRIVERS SEAT. DUE TO THIS, THE SEAT WAS NO LONGER SECURE TO THE FLOORBOARD AND STARTED ROCKING BACK AND FORTH. I SEARCHED HONDA PART RECORDS AND I WAS UNABLE TO FIND A SPECIFIC PART NUMBER ASSIGNED TO THIS BRACKET. THE VEHICLE WAS PARKED AT THE TIME OF THE BREAK. BUT, WHILE DRIVING THE VEHICLE THE SEAT WAS UNSTABLE AND HARD TO KEEP IT STILL. A SEARCH OF NHTSA RECORDS FOUND THE FOLLOWING COMPLAINTS REGARDING THE SAME ISSUE - 10583003, 10578612, 10567737, 10541789, 10505250, 10489089, 10488805, 10466947, 10455702. I TOOK PICTURES OF THE BROKEN BRACKET. IT APPEARS METAL FATIGUE MAY BE AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221559June 20, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THIS HAS HAPPENED SEVERAL TIMES AND HONDA HAS BEEN UNABLE TO REPLICATE. IT HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS. THE CAR IS IN DRIVE AND MY CAR HAS AN ENGINE IDLE SO THAT WHEN TRAFFIC COMES TO A HALT THE ENGINE CUTS OUT TO CONSERVE GAS. ON MANY A OCCASION IT WILL NOT JUST AUTOMATICALLY START BUT WILL INSTEAD KICK THE VEHICLE INTO PARK. IT IS EXTREMELY SCARY AS IT WILL THEN NOT START AS IF THE BATTERY IS DEAD BUT THE BATTERY IF FINE AND HAS BEEN REPLACED AS HONDA THOUGHT THAT WOULD RESOLVE IT. THEY ALSO REPLACED ALL THE FUEL INJECTORS AND THIS ALSO HAS NOT STOPPED THE PROBLEM. I FEEL I AM GOING TO BE KILLED IN THIS CAR. I HAVE CASE # 08783155 WITH HONDA AND AFTER HAVING JUST SPOKE TO THEM THEY ADVISED ME TO FILM PROBLEM!! YES THEY EXPECT ME TO GET MY PHONE OUT AND FILM WHILE MY VEHICLE HAS COME TO A HALT IN MOVING TRAFFIC!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221181June 19, 2019
ELECTRICAL SYSTEM
MY VEHICLE RECEIVED THE "KEYLESS START SYSTEM PROBLEM" ON THE DASH AND HAS NOT GONE AWAY AFTER TWO DEALERSHIP VISITS AND $500 LATER. AFTER PERFORMING SOME RESEARCH, THIS SEEMS TO BE A CHRONIC PROBLEM WITH MOST HONDA PILOT OWNERS. THE PROBLEM OCCURS EVERY TIME YOU ARE TRYING TO START THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221188June 19, 2019
UNKNOWN OR OTHER
THE FOLLOWING ALERT SHOWS UP: KEYLESS START SYSTEM PROBLEM. IT HAPPENS AS SOON AS THE VEHICLE IS STARTED AND REMAINS ON. THE DEALERSHIP RESET THE CODE BUT IT RETURNED 1 WEEK LATER AND ISN'T GOING AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221269June 19, 2019
ENGINE
2016 HONDA PILOT , 68441 MILES ON IT. EMISSIONS SYSTEM PROBLEM DISPLAYED ON DASH. SERVICE ADVISES IT NEEDS A SOFTWARE UPDATE AND THAT THERE WILL BE A CHARGE FOR IT. COMPLAINT FILED WITH HONDA. CUSTOMER SHOULD NOT BE CHARGED FOR SOFTWARE UPDATES THAT THE MANUFACTURER FAILED TO GET RIGHT. IMAGINE IF YOU HAD TO PAY FOR EVERY UPDATE THAT MICROSOFT ISSUES? SOFTWARE UPDATE DID NOT CORRECT PROBLEM AND WILL NOT BE REFUNDING MONEY SPENT. IF ANYTHING, IT SHOULD BE COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220630June 17, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY 2015 HONDA PILOT EX-L HESITATES TO ACCELERATE WHEN TURNING. IT MOSTLY HAPPEN WHEN TURNING RIGHT, WHEN I TURN AND TRY TO ACCELERATE THE GAS PEDAL BECOMES NON RESPONSIVE. THIS IS VERY UNSAFE. THERE'S NO ACCELERATION WHILE MERGING INTO TRAFFIC! I HAVE TAKEN THE CAR TO DEALER IN 3 OCCASION BUT THEY SAID THEY CAN'T DUPLICATE THE ISSUE. I WROTE TO HONDA AMERICA INC. BUT THEY SAID THE SAME THING. THEY CAN'T HELP ME WITH THIS ISSUE. I AM VERY CONCERN ABOUT THESE INTERMITTENT PROBLEM BECAUSE I FEEL VERY UNSAFE DRIVING MY CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220666June 17, 2019
AIR BAGS, POWER TRAIN
TAKATA RECALL - FRONT DRIVER AND PASSENGER AND FRONT DASH AIRBAGS, THE SENDOR DOES NOT WORK. THEY WILL NOT DEPLOY IF WE WERE TO BE IN AN ACCIDENT. ALSO, I HAVE BEEN EXPERIENCING TRANSMISSION SHUDDER IN MY 2011 PILOT EXL. WHEN ON LIGHT THROTTLE BETWEEN 25-40 MPH, THEN IT DISAPPEARS. THIS IS WHILE DRIVING ON THE HIGHWAY AND CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220685June 17, 2019
AIR BAGS
I HAVE NOT HAD THIS VEHICLE IN 10 YEARS. I HAVE WRITTEN HONDA SIX TIMES AND CALLED A DOZEN TIMES. IF SOMEONE HAS THIS VEHICLE AND GETS INJURED DUE TO NON-NOTIFICATION OF A RECALL, AND I SHOW HOW LONG I HAVE BEEN TRYING TO STOP THESE LETTERS COMING TO MY HOUSE SO YOU CAN FIND THE RIGHT PERSON, SOMEONE WILL BE SERIOUSLY LIABLE.
Crash:
Yes
Fire:
Yes
Injuries:
99
Deaths:
99
#11220763June 17, 2019
ELECTRICAL SYSTEM
THE KEYLESS START SYSTEM PROBLEM SHOWS IN ERROR AFTER 25K MILES. THE CAR IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220490June 16, 2019
POWER TRAIN, SUSPENSION
I BROUGHT MY RAIN BECAUSE OF A WOO KING SOUND IN 2014, 2015 HONDAREPAIRED PARTIALLY UNDER WARRANTY COMPLIANCE BUSHINGS. WHILE STILL UNDER WARRANTY THE CAR NEEDED TIE RODS REPLACED/TIGHTENED I PAID FOR THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST THREE YEARS POSING A SAFETY ISSUE FOR ME AND MY CHILDREN. I'VE RECENTLY EMAILED AND CALLED HONDA THEY ARE REFUSING TO COVER THIS BECAUSE OF THE MILEAGE DEAPITWTHIS HAS BEEN AN ONGOING PROBLEM SINCE THE CAR WAS STILL UNDER WARRANTY. THE FRONT END IS STILL WOBBLY AFTER REPAIRS WHICH I BELIEVE IS A DEFECT IN THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220298June 15, 2019
ELECTRICAL SYSTEM
KEYLESS START PROBLEM - COULD NOT START THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220350June 15, 2019
ELECTRICAL SYSTEM, ENGINE
CAR WAS ENGAGED IN "IDLE-STOP" AT A TRAFFIC LIGHT. FOLLOWING DRIVER'S LIFTING OF FOOT OFF OF THE BRAKE PEDAL, CAR SHUT OFF COMPLETELY. ALL DASHBOARD LIGHTS LIT UP, AND CAR WAS NOT ABLE TO BE TURNED BACK ON FOR 1-2 MINUTES. CAR WAS IN THE MIDDLE OF A BUSY STREET, AND A LARGE VEHICLE NEARLY REAR-ENDED THE DEAD CAR. DRIVER WAS THEREAFTER ABLE TO FOLLOW ON-SCREEN INSTRUCTIONS FOR RESTARTING VEHICLE, BUT WAS UNSUCCESSFUL IN SEVERAL INITIAL ATTEMPTS. (IN OTHER WORDS, CAR WAS NOT STARTING DESPITE DRIVER'S COMPLYING WITH INSTRUCTIONS. PRIOR TO THIS INCIDENT, CAR HAD IN SOME INSTANCES VERY MOMENTARILY "CUT OUT" FOLLOWING AN "IDLE-START." DRIVER NOTICED A "POPPING" AT THIS TIME. BUT THE PROBLEM, WHICH THE MANUFACTURER AND DEALER CLAIM TO KNOW NOTHING ABOUT AND ARE "UNABLE TO REPLICATE" DURING SERVICE, IS CLEARLY BECOMING WORSE AND MORE DANGEROUS OVER TIME. THE BEST THE HONDA DEALERSHIP SERVICE DEPARTMENT APPEARS TO BE ABLE TO DO IN DIAGNOSING THE PROBLEM IS TO SUGGEST BATTERY RECHARGE OR REPLACEMENT, WHICH HAS NOT BEEN AN ISSUE FOR OUR CAR AND IS APPARENTLY A COMMON SUGGESTION FROM DEALERSHIPS. THIS IS AN APPARENTLY BIGGER ISSUE THAN HONDA HAS BEEN WILLING TO ADMIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220040June 14, 2019
ENGINE
CAR WILL STALL WHEN STOPPED WITH THE AUTO-ENGINE IDLE ENGAGED. FIRST STARTED WITH RADIO CUTTING OUT WHEN ENGINE WAS RESTARTING. PROGRESSED TO STALLING WHEN ENGINE IDLE IS ENGAGED AND FOOT IS TAKEN OFF THE BRAKE - CAR WILL JOLT AND THEN STALL. IT SWITCHED TO NEUTRAL AND MUST BE PUT BACK IN PARK AND THE START BUTTON PRESSED MULTIPLE TIMES TO GET IT TO RESTART - CAN TAKE A FEW MINUTES. VERY DANGEROUS AT BUSY INTERSECTIONS. CAR WAS CHECKED BY DEALER AND FOUND NO PROBLEMS. NEXT DAY THE COLLISION MITIGATION SYSTEM PROBLEM LIGHT CAME ON PERMANENTLY AND CAR STALLED AT LIGHTS TWICE MORE. CAR IS BACK AT THE DEALER NOW BUT THEY STILL CAN'T FIND ANYTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220180June 14, 2019
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
2016 HONDA PILOT SUDDEN ROUGH ACCELERATION WHILE PULLING UP TO THE DRIVEWAY. THIS HAPPENED AFTER ACCELERATOR WAS RELEASED BEFORE THE APPROACH. FORTUNATELY THE BRAKES WERE APPLIED ON TIME BEFORE CRASHING INTO THE PROPERTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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