Honda Pilot Complaints

9,418 consumer complaints on file.

#11229655July 5, 2019
STRUCTURE:BODY
PAINT IS PEELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229650July 5, 2019
POWER TRAIN
I WAS DRIVING WIT MY FAMILY IN THE CAR POOL LANE WHEN WITHOUT WARNING MY VEHICLE STARTED BRAKING HARD AND ACCELERATING, BACK AND FORTH, LUCKILY THERE WASN'T TOO MUCH TRAFFIC OR MOST LIKELY THIS SITUATION COULD HAVE CREATED A SERIOUS ACCIDENT . I GOT OFF THE FREEWAY AND NOTICE THE TRANSMISSION MUST BE STUCK IN 2ND OR 3RD GEAR. I DOUBT MY HONDA PILOT IS AN ANOMALY, SINCE THERE'RE LOT OF VIDEOS ONLINE ABOUT THIS VEHICLES TRANSMISSION ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229367July 3, 2019
STRUCTURE:BODY
THE BACK LIFTGATE IS HOLDING WATER INSIDE OF THE LIFTGATE. NOT SURE IF IT CAME FROM RAIN OR WASHING THE VEHICLE. WE OPENED THE LIFTGATE & WATER CAME POURING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228941July 2, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
UNFORTUNATELY, OUR EACH VEHICLE HAS BEEN TARGETED AND CAUSED CAR ACCIDENT FROM 2010 TO PRESENT DAY. IN 2012, OUR MAZDA MPV 2006 ENGINE WAS DESTROYED OR REPLACED AT THE WORK PLACE DURING WORKING AT HILTON HOTEL. OUR ACURA MDX 2002 VIN # [XXX] AND CURRENT HONDA PILOT 2005 VIN # [XXX] WERE UNDER CONTROLLED AND INVOLVED CAR ACCIDENT IN 2017 AND 2018 BECAUSE OF TARGETING. I HAVE NOTICED AND REPORTED TO LOCAL POLICE AND INSURANCE BEHALF OF THIS CASES WHICH CAN STOP SUDDENLY OR SLOWLY. ITS DEPEND ON HOW THEY CONTROLLED AND PRE-ARRANGED ACCIDENT TO BE HAPPENED ON A POINTING TIME. SURELY, MANY LIFE AND VEHICLES ARE VERY DANGEROUS. WE DESPERATELY NEED SAFETY CARS AND PEOPLE IN OUR COMMUNITY IN ORDER TO AVOID CRUSHING CARS AND PEOPLE FROM NOW AND FUTURE. PLEASE HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11228749July 1, 2019
ELECTRICAL SYSTEM
IN ADDITION TO "KEYLESS ENTRY ERROR" MESSAGE THAT KEEPS POPPING UP ON MY DISPLAY THESE PAST FEW MONTHS, TODAY, MY CAR WON'T START AND IS DISPLAYING THE FOLLOWING ERROR MESSAGES : "VEHICLE STABILITY ASSIST PROBLEM", "HILL START ASSIST PROBLEM", "TRAILER STABILITY ASSIST PROBLEM", "ROAD DEPARTURE MITIGATION SYSTEM PROBLEM". MILEAGE IS ABOUT 54,000. I HAD MY CAR IN THE SHOP IN BOTH 2017 AND 2018 FOR TRANSMISSION PROBLEMS, TOO. THIS IS THE WORST HONDA I HAVE EVER OWNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228790July 1, 2019
AIR BAGS
I RECEIVED A LETTER THAT SAID THAT I NEED TO CALL TO TAKE MY VEHICLE TO AN HONDA DEALER TO REPAIR THE PASSAGE AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228456June 30, 2019
FUEL/PROPULSION SYSTEM
THE FUEL INJECTORS FAILED AT 41,000 MILES AND THE CAR WAS 2 AND HALF YEARS OLD. ENGINE LIGHT CAME ON WITH NO OUTWARD CONDITIONS OF A PROBLEM. HONDA SERVICE TECHNICIAN COULDN'T CLEAR ENGINE LIGHT. HE CLAIMED IT WAS THE FUEL INJECTORS AND THEY REPLACED AT 1200 HUNDRED DOLLARS. I BELIEVE THIS TO BE SAFETY ISSUE. I HAVE HEARD OTHER HONDA OWNERS WITH THE 2016 PILOT ARE HAVING THE SAME ISSUE. HONDA HAS BEEN TOTALLY UNRESPONSIVE TO MY CONCERNS. THIS WAS WHILE IN MOTION ON A CITY STREET UNDER NORMAL CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228550June 30, 2019
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228408June 29, 2019
ELECTRICAL SYSTEM
AT ABOUT 47250 MILES ON MY 2016 HONDA PILOT LX AWD, KEYLESS START SYSTEM PROBLEM DISPLAYS ON INSTRUMENT PANEL. STARTED ON 6/29/2019. ALL I DID WAS PUSH THE ENGINE START STOP BUTTON 2 TIMES BEFORE PRESSING THE BRAKE AND ACTUALLY STARTING UP THE VEHICLE. THEN THEN MESSAGE APPEARS. NO HESITATION UPON STARTING EITHER OR ANY WEIRD SOUNDS, NOR ANY OTHER WARNING LIGHTS ON DISPLAY. VEHICLE PURCHASED AS A CERTIFIED PRE-OWNED WITH ABOUT 20000K ON IT IN 2018. KEY FOB BATTERY IS GOOD IN BOTH KEYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223115June 28, 2019
ELECTRICAL SYSTEM
I HAVE A "KEYLESS START SYSTEM PROBLEM" MESSAGE ON SINCE THE CAR IS MORE THAN 37,000 MILES. TRIED CHANGING BATTERY BUT IT DID NOT FIX THE PROBLEM. IT DOES NOT SEEM TO AFFECT THE DRIVING. AT 61,000 MILES THE DEALER RESET THE CODE BUT AFTER ONE DAY, THE MESSAGE CAME BACK. THIS ISSUE DISABLED THE AUTOLOCK FEATURE AS YOU WALK AWAY. NOT SURE WHAT ELSE IS BEING DISABLED BY THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223175June 28, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, WHEELS
I WAS DRIVING AT 15 MPH AND MY CAR JOLTED AND STALLED AND SEVERAL (5) WARNING LIGHTS CAME ON. VEHICLE STABILITY, BRAKE, POWER STEERING, AND A COUPLE OTHER LIGHTS. I TURNED THE VEHICLE OFF AND RESTARTED THE CAR. I TRIED TO DRIVE IT A FEW MILES AND IT WOULD NOT SHIFT PROPERLY AND I COULDN'T DRIVE IT MORE THAN ABOUT 20 MPH. I HAD IT TOWED FROM HOME TO THE CLOSEST HONDA DEALERSHIP. THE VEHICLE HAD AROUND 40K MILES ON IT AT THE TIME. HONDA SAID IT'S A KNOWN ISSUE WITH A BULLETIN - STATING THAT THE CAM SHAFT ASSEMBLY NEEDED TO BE REPLACED ALONG WITH A SENSOR. THEY TOLD ME THE CAM SHAFT ASSEMBLY WAS UNDER THE POWER TRAIN WARRANTY BUT I HAD TO PAY FOR THE SENSOR. WHEN I DID A LITTLE RESEARCH, I FOUND THAT HONDA WAS GIVING EXTENDED WARRANTIES TO NEWER MODELS HAVING THE SAME ISSUE AND EVEN DOING RECALLS BUT MY VIN DIDN'T QUALIFY. A FEW MONTHS DOWN THE ROAD AND MY CAR STARTED HAVING SHIFTING PROBLEMS AGAIN. SO, I TAKE IT IN AND THEY ARE SAYING THE TRANSMISSION NEEDS TO BE SERVICED BUT THE SERVICE ONLY GETS A LITTLE BIT OF THE FLUID OUT SO THEY WANTED TO DO THE SERVICE 3 TIMES AND CHARGED ME FOR DOING THE SAME THING 3 TIMES. AFTER SOME RESEARCH, I FIND OUT THAT IT'S A KNOWN ISSUE THAT THEY ARE WILLING TO GIVE A LIMITED WARRANTY ON UP 80K MILES. MY CONCERN IS THAT I DON'T FEEL SAFE DRIVING ON THE HIGHWAY WITH SHIFTING ISSUES, STALLS AND JOLTS THAT HAVE HAPPENED WITHIN 4 MONTHS OF EACH OTHER. IF I WERE ON THE HIGHWAY WHEN THAT HAPPENED, GOING AT 60 MPH, IT WOULD HAVE CAUSED UNNECESSARY ACCIDENTS. IT'S DANGEROUS BUT, STILL NO RECALL FOR MY VEHICLE AND IT'S LIKE FIGHTING TOOTH AND TOENAIL WITH HONDA TO GET THEM TO DO WHAT IS RIGHT. I DON'T KNOW WHEN OR IF IT WILL HAPPEN AGAIN. I PURCHASED MY HONDA BRAND NEW. THIS VEHICLE NEEDS TO BE OFF THE ROADS UNTIL THE ISSUES ARE FIXED. I THINK I HAVE A LEMON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228238June 28, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE THE VEHICLE WAS PARKED, THE CONTACT APPROACHED IT AND FOUND THAT THE WINDOWS AND SUN ROOF WERE DOWN WITHOUT BEING ACTIVATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT ALSO STATED THAT, IN THE PAST, THE HATCH DID NOT GO ALL THE WAY UP. THE VEHICLE WAS TAKEN TO BILLY CRAFT HONDA (434-385-6045, LOCATED AT 3914 OLD FOREST RD, LYNCHBURG, VA 24501), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228239June 28, 2019
ENGINE
SEVERAL TIMES WHILE STOPPED IN TRAFFIC OR AT A TRAFFIC LIGHT THE ENGINE STOP FEATURE HAS NOT WORKED PROPERLY. THE ENGINE TURNS OFF COMPLETELY AND DOES NOT AUTOMATICALLY RESTART. THE SUV HAS TO BE PLACED IN PARK AND RESTARTED MANUALLY. I PLAN ON BRINGING IT IN NEXT WEEK TO HAVE THEM LOOK INTO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228247June 28, 2019
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM WARNING CONTINUES TO COME UP IN MY 2016 PILOT FROM TALKING WITH MULTIPLE HONDA PILOT OWNERS IT SEEMS AS THOUGH THE SWITCH (ENGINE START/STOP) BEING INSTALLED ARE FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223047June 27, 2019
ELECTRICAL SYSTEM
WARNING LIGHT SAYS "KEYLESS START SYSTEM PROBLEM". I SEE IT'S A COMMON PROBLEM BASED ON WWW.PILOTEERS.COM GROUP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223066June 27, 2019
ELECTRICAL SYSTEM
I HAVE A "KEYLESS START SYSTEM PROBLEM" MESSAGE ON AND OFF FOR ABOUT 4 OR 5 MONTHS, STARTED WHEN I HAD 37000 OR 38000 MILES. DEALER WILL REPLACE WITH ONLY A 1 YEAR WARRANTY. SEEMS LIKE THIS IS A PROBLEM WITH MANY PILOTS AT THE SAME MILEAGE. THE ERROR MESSAGE APPEARS WHEN THE SUV IS STARTED. IT STAYS ON AT ALL TIMES. THEN IT WILL TURN OFF AFTER A WEEK OR SO. REAPPEARS AFTER ANOTHER WEEK OR SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222652June 26, 2019
STRUCTURE:BODY
WHITE PAINT ON ROOF, TAILGATE, AND DOORS IS PEELING AWAY FROM PRIMER. HONDA HAS PREVIOUSLY REPAINTED THE HOOD AND TAILGATE DUE TO PEELING. THE DOOR STARTED PEELING THIS MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222793June 26, 2019
ELECTRICAL SYSTEM
THE ERROR IS KEYLESS START PROBLEM THIS MESSAGE STAYS ON UNTIL CAR SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222359June 25, 2019
ELECTRICAL SYSTEM
WHEN STARTING PUSH BUTTON IGNITION, KEYLESS START SYSTEM PROBLEM ALERT APPEARS ON DASHBOARD SCREEN. SOMETIMES TAKES SEVERAL ATTEMPTS TO START CAR. HONDA DEALERSHIP COULD NOT REPLICATE PROBLEM AND WAS NOT ABLE TO FIX. PROBLEM STILL CONTINUES, BUT NOT EVERY TIME I TRY TO START CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222280June 24, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE IDLE STOP FEATURE NOT WORKING PROPERLY. WHEN THE VEHICLE IS AT A STOP THE ENGINE TURNS OFF LIKE INTENDED. SOMETIMES THE RADIO TURNS OFF AND RESTARTS IMMEDIATELY. RANDOMLY WHEN YOU TAKE YOU FOOT OFF THE GAS THE ENTIRE VEHICLE AND ALL FUNCTIONS TURN OFF. IN ORDER TO TURN THE VEHICLE YOU NEED TO PRESS THE IGNITION BUTTON AND SET THE VEHICLE IN PARK. THIS IS VERY DANGEROUS IN STOP AND GO TRAFFIC. THE MOST RECENT TIME IT HAPPENED WAS ON THE FREEWAY AT A CREST. TOOK IT TO DEALER AND THEY COULD NOT REPLICATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot