Honda Pilot Complaints

9,418 consumer complaints on file.

#11217351June 2, 2019
AIR BAGS
VEHICLE BACKED OUT OF AN ANGLED, ON-STREET PARKING SPOT. CAMERA AND VISUALS INDICATED ALL CLEAR. AN INDIVIDUAL DRIVING WESTBOUND STRUCK MY VEHICLE AS I BACKED OUT. POINT OF IMPACT WAS AT DRIVER'S SIDE BUMPER. ONLY THE RIGHT SIDE (PASSENGER SECOND AND THIRD ROW) CURTAIN AIRBAGS DEPLOYED. AIRBAG DEPLOYMENT DID NOT ALIGN WITH THE DAMAGE. LOW SPEED COLLISION, NO INJURIES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11217246June 1, 2019
ELECTRICAL SYSTEM
MY 2016 HONDA PILOT IS SHOWING THE MESSAGE ON THE DASH WHICH SAYS THAT THERE IS A PROBLEM WITH THE KEYLESS START SYSTEM. IT COMES AND GOES FROM TIME TO TIME, AND I'VE CHANGED THE FOB BATTERIES WITH NO FIX. I HAD THE VEHICLE BACK TO THE DEALER AND THEY SAID THAT THE PUSH BUTTON CHECKED OUT OK, AND SUGGESTED CHANGING OUT THE TPMS/KEYLESS ACCESS CONTROL UNIT AS A POSSIBLE FIX. AT $600.00 COST AND MAYBE NO FIX, I'M NOT HAPPY. MANY OTHER OWNERS HAVE A SIMILAR PROBLEM, AND ITS TIME IN MY OPINION FOR HONDA TO HAVE A RECALL TO REMEDY THE ISSUE. THIS ISSUE ONLY OCCURS UPON STARTING THE VEHICLE AND STAYS ON UNTIL SHUTTING DOWN THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210832May 30, 2019
UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM. CHANGED CAR AND REMOTE BATTERY BUT KEYLESS PROBLEM KEEPS APPEARING. IF I TURN VEHICLE OFF AND ON AND RUN CAR FOR A WHILE MESSAGE GOES AWAY BUT THEN COMES BACK. SOME TIMES MESSAGE DOESN'T GO AWAY AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216913May 30, 2019
STRUCTURE:BODY, VISIBILITY/WIPER
THE PASSENGER SIDE MIRROR WON'T STAY AT THE PROPER ADJUSTMENT. YOU SET IT AND IT DROPS IN A FEW MINUTES SO YOU CAN'T SEE THE CARS BEHIND YOU. WHEN YOU DRIVE YOU HAVE TO KEEP ADJUSTING THE MIRROR. IT'S A SMALL PROBLEM BUT COULD BE A BIG PROBLEM IF THERE IS AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210705May 29, 2019
ELECTRICAL SYSTEM
OUR 2016 HONDA PILOT HAS THE AUTO STOP/START FEATURE ( USED FOR SAVING GAS WHEN YOU ARE AT A COMPLETE STOP). THERE HAS BEEN AN ISSUE THAT IS DANGEROUS- AS YOU ARE DRIVING AND STOP AT A RED LIGHT, THE CAR WITH ENGAGE IN THE STOP/START , BUT WILL THEN JUST TURN OFF THE CAR. IT THEN ASKS FOR YOU TO PUT YOUR CAR IN PARK. WHEN YOU DO THE CAR COMPLETELY TURNS OFF, BUT THEN WONT ALLOW YOU TO TURN THE CAR BACK ON. TAKES AROUND 30 SECONDS FOR THE CAR TO TURN BACK ON, BUT YOU ARE JUST SITTING THERE WITH CARS HONKING AND ALMOST REAR ENDING YOUR VEHICLE. THIS IS HAPPEN ALMOST EVERY TIME THE GAS GOES INTO THE STOP/START MODE. IT HAPPENED SO MUCH THAT WE HAVE NOW TURNED IF OFF, WHICH DOES HELP. FIRST, I THOUGHT IT WAS A BATTERY ISSUE , WHICH WE CHANGED AND NOTHING IMPROVED. I REALIZE THAT THIS STOP/START FEATURE IS RELATIVELY NEW CAR FEATURE, BUT IF THERE IS GOING TO BE THESE ISSUES- IT IS NOT SAFE, THERE NEEDS TO BE AN IMPROVEMENT TO THAT PART TO PREVENT THIS. NOT SURE IF THIS ISSUE IS HAPPENING WITH OTHER PEOPLE AND IF PEOPLE ARE REPORTING THAT THEY ARE WORRIED ABOUT HONDA'S STOP/START FEATURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210322May 28, 2019
STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING 70 MPH, THE VEHICLE LUNGED FORWARD AND THE CONTACT SMELLED FUMES. ALSO, THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT PULLED OVER AND IT TOOK NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. WHILE DRIVING VARIOUS SPEEDS, A PIECE OF THE FENDER ON THE FRONT DRIVER AND PASSENGER SIDES FRACTURED AND STRUCK A PERSON IN THE HEAD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY MULTIPLE UNKNOWN DEALERS AND INDEPENDENT MECHANICS AND THE CATALYTIC CONVERTER WAS REPLACED FOUR TIMES AND TWO INJECTORS WERE INSTALLED; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11210506May 28, 2019
UNKNOWN OR OTHER
I NOTICED A FEW MONTHS AGO THAT THE PAINT WAS PEELING ON MY 2012 HONDA PILOT. PAINT SHOULD NOT PEEL ON A CAR THAT IS ONLY 7 YEARS OLD. I CONTACTED HONDA AND THE HAVE REFUSED TO FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210219May 27, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SUDDENLY 'KEYLESS START SYSTEM PROBLEM' POPPED UP WHEN I PUT MY CAR INTO PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210223May 27, 2019
ELECTRICAL SYSTEM
"KEYLESS START SYSTEM PROBLEM" MESSAGE SHOWING UP ON SCREEN AND GOING AWAY RANDOMLY. DOESN'T SEEM TO BE AFFECTING START ENGINE OR ANYTHING ELSE YET, BUT MAYBE IT'S A DEFECTIVE GLITCH OR SOMETHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209992May 25, 2019
UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209618May 24, 2019
AIR BAGS, SEATS
"TAKATA RECALL" THE PASSENGER'S SIDE AIRBAG OF OUR 2016 HONDA PILOT SPONTANEOUSLY DEPLOYED AS MY DAUGHTER WAS DRIVING APPROXIMATELY 45 MPH STRAIGHT ALONG ROUTE 195 IN MANSFIELD, CT ON MAY 11, 2019. AT THE TIME OF THE DEPLOYMENT SHE HAD PASSED OVER A STORM DRAIN THAT STICKS OUT INTO THE NARROW ROAD. THE DRAIN CAUSES A SLIGHT DEPRESSION IN THE ROADWAY, WHICH THE WHEELS ROLLED OVER. THERE WAS NO IMPACT. THERE WAS NO ACCIDENT. SHE MANAGED TO KEEP HER WITS ABOUT HER SO SHE DIDN'T GET HIT ON THE BUSY, NARROW ROAD. THE OUTSIDE OF THE CAR IS PRISTINE. THE INTERIOR IS A MESS. THE SIDE CURTAIN AIRBAG IS DOWN, BLOCKING VISIBILITY, AND THE SIDE AIRBAG DEPLOYED FROM THE FRONT PASSENGER'S SEAT. THE DEPLOYMENT TOOK OUT THE HEADLINER AND TORE THE PASSENGER'S SEAT APART. OUR CAR HAS BEEN SITTING AT A HONDA DEALERSHIP AND NOW AT A BODY REPAIR FACILITY FOR TWO WEEKS. HONDA TELLS US IT'S NOT THEIR FAULT. THEY CLAIM WE HAVE A BENT CONTROL ARM ON THE PASSENGERS SIDE FRONT OF THE CAR. HOWEVER, WE HAVE FELT NO PULLING, SHAKING, TREMORS, BUMPING OR OTHER EFFECTS OUR MECHANIC ASSURES US WOULD HAPPEN WITH A BENT CONTROL ARM. WE WERE TOLD BY THE HONDA DEALER THAT REPAIRS COULD COST $5,000 TO $10,000 BUT HAVE NO OFFICIAL ESTIMATE. WE HAVE TURNED THE CASE OVER TO OUR INSURANCE COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209757May 24, 2019
ENGINE
THE ENGINE FULLY STOPPED WHILE DRIVING ON THE HWY WHILE DRIVING ALMOS GOT REAR ENDED. I WAS MOVING TAPPED THE BREAK AND THE ENGINE STOPPED ( LIKE IN IDLE) I QUICKLY PUSHED ON THE GAS AND AFTER SECONDS OF NO RESPONSE IT CAME BACK. ON 9/2/2018 THIS HAPPENED WHEN I WAS GOING TJRU PAYING TOLL I TOUCHED THE BREAK TRYING TO SLOW DOWN IT COMPLETLY DIED, TRIED TO PUSH GAS NO RESPONSE DIED AND WENT IN N. HAD TO TURN IT ON AMD DRIVE AGAIN. AT THAT TIME WENT TO DEALER AMD THEY DID NOT SEE AN ISSUE. IT IS HAPPENENING MORE NOW. IT IS FRIGHTENING TO BE UNDER THE MERCEY OF TJE PERAON BEHIND U TO SLOW DOWN IN TIME. THIS IS HORROBLE VERY SCARY AND CAN KILL A FAMILY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209809May 24, 2019
ELECTRICAL SYSTEM
EVER SO OFTEN ALL OF THE ENGINE WARNING LIGHTS WILL CYCLE. IT WILL SOMETIMES LAST FOR 3 DAYS AND THEN RESET ITSELF. THEN ABOUT A MONTH OR SO LATER THE LIGHTS WILL START CYCLING AGAIN. THE CAR WAS STATIONARY. THE CAR HAD JUST BEEN STARTED. BEFORE STARTING THE CAR I DID OPEN AND CLOSE THE BACK HATCH. THE VERY FIRST TIME THE 5 LIGHTS CYCLED IS WHEN THE BACK HATCH JAMMED WHEN CLOSING. IT HIT SOMETHING IN THE DOOR JAMB. THE WARNING LIGHTS WERE: TRAILER STABILITY ASSIST PROBLEM, HILL START ASSIST PROBLEM, VEHICLE STABILITY ASSIST PROBLEM, POWER STEERING PROBLEM AND EMISSIONS SYSTEM PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209830May 24, 2019
ELECTRICAL SYSTEM
I BOUGHT MY 2019 HONDA PILOT EX-L WITHOUT NAV AND RES TODAY (24MAY2019). I DROVE IT 40 MILES HOME WITH NO ISSUES. MY WIFE JUST TOOK IT FOR A DRIVE AROUND THE BLOCK APPROXIMATELY 1 MILE AND THE INFOTAINMENT SYSTEM STOPPED WORKING AND THE SCREEN JUST HAD THE HONDA LOGO ON IT WHILE SHE WAS DRIVING IT. THE CAR IS BRAND NEW WITH 82 MILES ON IT AND THE INFOTAINMENT SYSTEM JUST STOPPED WORKING. I TURNED OFF THE CAR, LOCKED, UNLOCKED AND RESTARTED WITH AS SUGGESTED BY OTHER OWNERS WITH THE SAME ISSUE AND IT IS STILL NOT WORKING. THIS IS A MAJOR SAFETY ISSUE AS IT CAUSES THE DRIVER TO BECOME DISTRACTED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209543May 23, 2019
SEATS
THIS AFTERNOON AS I ENTERED MY CITY STREET PARKED, 2004 HONDA PILOT, FROM THE DRIVER'S SIDE, I HEARD A LOUD SNAPPING SOUND AS I SAT DOWN. THE DRIVER'S SEAT, SIMULTANEOUSLY WITH THE SOUND, ROCKED BACK, OBVIOUSLY NO LONGER SECURELY MOUNTED. UPON INSPECTION I FOUND THE FRONT LEFT 'L' SHAPED SEAT MOUNTING BRACKET HAD SHEARED IN TWO, IN LINE WITH THE TWO HOLES THAT THE SECURING RIVETS PASS THROUGH. THE BRACKET FAILED AND TORE, APPARENTLY THE METAL IS NOT THICK ENOUGH TO RESIST THE FORCES PLACED ON THE SEAT. PERHAPS RELATED TO THE SIZE OF THE RIVET HOLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209566May 23, 2019
UNKNOWN OR OTHER
VEHICLE WAS STATIONARY AND REAR WINDSHIELD COMPLETELY SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209424May 23, 2019
POWER TRAIN
INTENSE SHUDDER EMANATING FROM UNDERNEATH THE CAR CAUSING THE WHOLE CAR TO SHAKE. TYPICALLY OCCURS BETWEEN 20-30 MPH DURING SLIGHT ACCELERATION. ABATES SOMEWHAT IF TAKE FOOT OFF OF ACCELERATOR. FROM MY READING, THIS APPEARS TO BE A VERY COMMON ISSUE INVOLVING THE TORQUE CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209368May 22, 2019
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHT ON THE PASSENGER SIDE STOPPED WORKING. I REPLACING THE BULB, BUT IT STILL WOULDN'T WORK. SIX TO EIGHT WEEKS LATER THE DRIVERS' SIDE LOW BEAM STOPPED WORKING. WHEN LOOKING IT UP ONLINE, I FOUND MANY PEOPLE HAVE HAD THE SAME ISSUE AS FAR BACK AS 2005 HONDA MODELS AND NOT ONLY WITH THE PILOTS BUT SEVERAL OTHER MODELS. I HAVE AN APPOINTMENT ON 5/30/19 AT A HONDA DEALERSHIP TO REPAIR A RECALL ON THE PASSENGER SIDE AIRBAG AND WILL GET AN ESTIMATE ON THE COST FOR FIXING THE LOW BEAM HEADLIGHTS. AT WHAT POINT DOES HONDA NEED TO TAKE RESPONSIBILITY FOR THIS PROBLEM INSTEAD OF THEIR CUSTOMERS PAYING FOR THEIR FAULTY WIRING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208938May 21, 2019
ELECTRICAL SYSTEM, ENGINE
I HAVE A 2016 TOURING PILOT WITH JUST OVER 38,000 MILES. SINCE ABOUT 25,000 MILES I HAVE FELT THAT THERE WAS AN ODD HESITATION WITH THE AUTO-OFF FEATURE THAT I'D NOT NOTICED DURING THE INITIAL PERIOD OF OWNERSHIP. THE ISSUE ESCALATED TO THE POINT WHICH IT WOULD ACTUALLY STALL OUT AT AN INTERSECTION AND THE VEHICLE WOULD NOT TURN BACK ON FOR A FEW MINUTES. THE DEALERSHIP REPLACED THE BATTERY AND SAID THAT THEY COULD SEE THE ERROR AND THAT THERE WAS AN ISSUE CAUSED BY THE BATTERY. A FEW MONTHS LATER THE ISSUE STARTED TO HAPPEN AGAIN AND STALLED FOR MY WIFE AGAIN WITH OUR KIDS IN THE CAR AT A BUSY INTERSECTION. THE CAR WENT BACK INTO THE DEALERSHIP AND THEY HAVE NOW HAD IT FOR CLOSE TO 6 WEEKS WITH LITTLE TO NO UPDATE AS TO WHAT IS GOING ON. THIS IS A HORRIBLY UNSAFE ISSUE AND I KNOW FOR A FACT THAT MANY PEOPLE ARE HAVING THE SAME ISSUE AS REFERENCED IN THIS BLOG: HTTPS://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/157005-ELITE-SHUTS-OFF-STOP-LIGHT-5.HTML THE FACT THAT HONDA CAN NOT COME UP WITH A FIX FOR THE ISSUE IS A VERY SCARY THOUGHT. WE AS CONSUMERS NEED SOMEONE TO HELP HOLD HONDA ACCOUNTABLE TO PROVIDE A SAFE DRIVING EXPERIENCE FOR OUR FAMILIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209110May 21, 2019
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE BRAKE SENSOR ACTIVATED AND SOUNDED A WARNING BEEPING. ERRONEOUSLY, WHICH SIGNALED THE CONTACT TO BRAKE. IN ADDITION, THE BRAKE SENOR WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAS NOT NOTIFIFED. THE FAILURE MILEAGE WAS 110,000. THIS HAS OCCURRED SINCE I PURCHASED THE CAR. *BF DEALER HAS BEEN NOTIFIED. THE SALES REP TOLD ME THAT OTHER PEOPLE ARE REPORTING THIS ISSUE TOO AND THAT THERE WILL PROBABLY BE AN UPDATE TO THE CAR'S SOFTWARE AT SOME PAINT IN THE FUTURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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