Honda Pilot Complaints

9,418 consumer complaints on file.

#11231626July 13, 2019
UNKNOWN OR OTHER
VEHICLE STATES KEYLESS START SYSTEM PROBLEM THOUGH NOTHING IS WRONG? THE OTHER WEEK THE WINDOWS, INCLUDING SUNROOF, ALL ROLLED DOWN BY THEMSELVES SOMETIME EARLY MORNING AND RAIN GOT IN- INORDER FOR ME TO MAKE THIS HAPPEN I HAVE TO SLEEP WALK TO MY KEY FOB AND HIT UNLOCK TWICE AND HOLD THE UNLOCK BUTTON UNTIL ALL WINDOWS ARE FULLY DOWN. IT WAS A STINKY FLOOD MESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231357July 12, 2019
ELECTRICAL SYSTEM, ENGINE
CAR SHUTS DOWN AND STALLS WHEN IDLE STOP ENGAGES VERY FREQUENTLY OVER THE PAST YEAR IN THE MIDDLE OF THE INTERSECTION OR HIGHWAY. HAVE TAKEN IN TO HONDA DEALERS MULTIPLE TIMES BUT THEY CANNOT RECREATE THE PROBLEM AND SAY THE BATTERY TESTS OK YET RECOMMEND CHANGING THE BATTERY?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231392July 12, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE STOPPED AT A TRAFFIC LIGHT THE CAR PUT ITSELF INTO PARK WITHOUT MY (THE DRIVER) KNOWLEDGE. WHEN THE LIGHT TURNED GREEN I ATTEMPTED TO ACCELERATE HOWEVER THE CAR WAS IN PARK. I ATTEMPTED TO SHIFT THE CAR INTO DRIVE AND IT WOULD NOT DO SO. I HAD TO TURN THE CAR OFF AND THEN BACK ON IN ORDER TO PLACE THE CAR INTO DRIVE AND PROCEED THROUGH THE INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231195July 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING MY 2019 HONDA PILOT AT 25MPH OR 60MPH, WITHOUT WARNING IN THE SPEEDOMETER AREA EMERGENCY MESSAGES BEGAN FLASHING: POWER STEERING, TRANSMISSION, LANE MITIGATION, BRAKES, CRUISE CONTROL, ENGINE, ETC. WITH A MESSAGE THAT SAYS STOP THE VEHICLE AND CALL THE DEALER. THEIR INSTRUCTION IS TO HOLD THE STOP/START BUTTON DOWN,UNTIL THE CAR STOPS AND THEN START THE VEHICLE,IF YOU CAN, AND HEAD FOR THE DEALERSHIP. THE PROBLEM IS THE MESSAGE CONTINUES WHILE YOU CONTINUE DRIVING. THE TRANSMISSION DOES NOT SHIFT PROPERLY, AND THE STEERING FEELS LESS RESPONSIVE. BY THE WAY YOU CANNOT USE THE REAR HATCH TO GET IN OR OUT OF THE VEHICLE. I WILL BE TAKING IT IN TO THE DEALERSHIP FOR THE SECOND TIME IN TWO WEEKS FOR THE SAME PROBLEM. NO EFFECTIVE REPAIR. I LIVE IN NORTH DAKOTA AND MY DEALERSHIP IS 130 MILES ONE WAY. MY WIFE IS NOW AFRAID TO DRIVE THE CAR. CAN YOU HELP ME. I BOUGHT THE CAR NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231001July 11, 2019
FUEL/PROPULSION SYSTEM
MY CAR IS AT 37,000 MILES (OF COURSE JUST OVER THE 36,000 MILE WARRANTY) AND NOW HAS FUEL INJECTOR FAILURE. CAR IS HESITATING AND SPUTTERING DURING ACCELERATION ON ANY ROAD. THE FAILURE IN OUR FUEL INJECTORS HAS CAUSED TRANSMISSION FLUID TO BECOME DIRTY AND IS MAKING THE CAR DRIVE STUTTER AND HESITATE DURING ACCELERATION AND DECELERATION. WE HAVE BEEN TOLD WE NEED TO REPLACE FUEL INJECTORS AND REPLACE TRANSITION FLUID. VEHICLE IS LESS THAN 3 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231119July 11, 2019
UNKNOWN OR OTHER
GETTING AN ERROR - KEYLESS START SYSTEM PROBLEM THIS ERROR APPEARS AS SOON AS CAR IS STARTED AND DOESN'T GO AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231180July 11, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
MY PAINT IS PEELING ON THE ROOF BETWEEN THE WINDSHIELD AND THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230635July 10, 2019
UNKNOWN OR OTHER
UPON ACCELERATION TO PASS, THE RPMS DROP, THERE SEEMS TO BE NO POWER. LIFTING OFF THE ACCELERATOR AND REAPPLYING, THE POWER RETURNS. THIS HAS HAPPENED FOUR TIMES,THREE BEING INTERSTATE AND ONE LOCAL FOUR LANE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230884July 10, 2019
ENGINE
CAR WON'T START. KEYLESS START SYSTEM PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230891July 10, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHILE IDOL AT RED LIGHT, THE AUTOMATIC IDOL KICKED IN FOR POWER SAVE YET JERKED AND ALL RED LIGHT INDICATORS TURNED ON, INCLUDING PARKING BREAKS, AND CAR SEIZED UP. NO POWER, NO ABILITY PUT CAR IN PARK OR DRIVE. ON/OFF SWITCH NO REACTION TO TURN CAR ON OR OFF. NO BRAKE FUNCTION. I SAT IN AN UNRESPONSIVE VEHICLE AT VERY BUSY INTERCETION. LUCKILY THE VEHICLE BEHIND ME WAS STOPPED AND ONLY LAID ON THEIR HORN FOR 2 RED LIGHT CYCLES RATHER THAN HITTING ME. I ACTIVATED MY EMERGENCY FLASHERS YET OTHER DRIVER DID NOT RESPOND. I REPETITIVELY KEPT PUSHING POWER BUTTON IN EFFORT FOR CAR TO RESPOND AND RESTART, EVENTUALLY DID AND WAS ABLE TO DRIVE OFF. HAVE APPT WITH DEALERSHIP IN AM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230198July 8, 2019
ELECTRICAL SYSTEM, ENGINE
WHEN MY CAR STOPS WHILE APPLYING THE BREAK PADDLE COMPLETELY, THE CAR MAY START 'IDLE STOP' WHICH TURNS OFF THE ENGINE. THE ENGINE MAY RESTART EITHER BY RELEASING THE BREAK PADDLE OR WHEN AC OR BATTERY NEEDS THE ENGINE TO TURN BACK ON. WE HAVE HAD MULTIPLE OCCURRENCES WHERE THE CAR WILL COMPLETELY RESET THE ELECTRICAL SYSTEM SHUTTING DOWN ALL THE LIGHTS, DISPLAYS, RADIO AND ENGINE, AND IT MAY OR MAY NOT RESTART THE ENGINE. SOMETIMES, IT REQUIRES MULTIPLE PRESSES OF THE ENGINE START BUTTON WHICH MAY TAKE MULTIPLE SECONDS AT A STOP. THIS CREATES A SAFETY HAZARD WHERE CARS BEHIND MAY REAR END US WHILE WE TRY TO RESTART. TODAY, IT HAPPENED TO MY WIFE IN MOTION AFTER THE ENGINE RESTARTED AND SHE WAS IN THE MIDDLE OF AN INTERSECTION. I WONDER IF THIS COULD EVEN HAPPEN ON A RAILWAY... WE REPORTED IT TWICE AND TRIED FIXING IT AT A HONDA SHOP (1ST TEXAS HONDA @ AUSTIN, TX), THEY MADE MULTIPLE CLAIMS INCLUDING BAD BATTERY THAT REQUIRED REPLACING IT (ISSUE STILL REOCCURRED), BLAMING IT ON A POWER CABLE THAT GOES TO AN OPTIONAL TRAILER HITCH CONNECTION THAT IS NOT IN USE, BUT HAVE NOT TRIED TRIED REPLACING THE FAULTY IDLE START/ENGINE MODULE. SEARCHING THRU THE INTERNET, THERE ARE MULTIPLE REPORTS OF THE SAME ISSUE. HTTPS://WWW.CARCOMPLAINTS.COM/HONDA/PILOT/2016/ENGINE/AUTO_IDLE_STOP_DOES_NOT_WORK.SHTML THERE IS NO RECALL OR A ROOT CAUSE ANALYSIS REPORTED BY HONDA TRYING TO RESOLVE THE ISSUE FOR THE OWNERS. NEEDLESS TO SAY, TRYING TO TAKE A VIDEO/PHOTO WHEN IT HAPPENS IS NOT SIMPLE, LARGELY, BECAUSE WE DON'T HOLD OUR PHONES WHILE DRIVING THE CAR AND SECONDLY, IT'S RANDOM EVENT WHEN IT HAPPENS... THE ISSUE REPEATS MULTIPLE TIMES A WEEK, BUT NOT ON EVERY STOP. WORSE AT HOT TEMPERATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229993July 8, 2019
ELECTRICAL SYSTEM
KEY FOB SYSTEM ERROR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229911July 7, 2019
STRUCTURE:BODY, SUSPENSION
THE COMPLAINT THAT I HAVE IS WITH LOWER SUBFRAME AND THE MOUNTS HAVE RUSTED OUT AND IS NO LONGER SAFE TO DRIVE OR ANY ROADS ABOVE 35MPH. THE DRIVER SIDE REAR MOUNT ISNT ATTACKED TO ANYTHING BC OF RUST AND THE PASSENGER SIDE IS RUSTED BUT NOT SEPARATED. THE TRUCK WOBBLES WHEN U START GOING FASTER THEN 35MPH. THIS HAPPENS WHEN GOING STRAIGHT, ALSO WHILE TURNING EITHER DIRECTION AND MAKES IT HARD TO KEEP CONTROL IF YOUR NOT READY FOR IT TO HAPPEN ESPECIALLY. AND THERE IS A KNOCKING NOISE WHEN THE TRUCK GOES INTO REVERSE THAT'S WHAT CAUSED ME TO INSPECT THE REAR END, IT'S THE METAL HITTING EACH OTHER BC THERE IS A SMALL GAP WHERE THERE SHOULDN'T BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229912July 7, 2019
UNKNOWN OR OTHER
MY SUNROOF GLASS SHATTERED TODAY WHILE WAITING TO EXIT A PARKING LOT. THE SUNSHADE WAS CLOSED SO NO GLASS SHARDS FELL INTO THE CAR. WE WERE MOVING AT OR UNDER 5MPH ON LEVEL GROUND. THE TEMPERATURE WAS IN THE HIGH 80S WITH CLEAR SKIES AND BRIGHT SUN HERE IN ROCKLAND COUNTY NY, TODAY JULY 7TH 2019. THE GLASS WAS NOT STRUCK BY A STONE OR DEBRIS, THIS WAS MOST LIKELY A DEFECT IN THE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229822July 6, 2019
STRUCTURE:BODY
I WAS STOPPED IN A DRIVEWAY WITH THE VEHICLE RUNNING IN PARK. I USED THE POWER LIFTGATE AND APPROACHED THE VEHICLE'S REAR STORAGE AREA. THE LIFT SUPPORT FAILED TO FULLY LIFT THE TAILGATE AND I STRUCK MY HEAD ON THE TAILGATE AS I LEANED IN TO RETRIEVE SOMETHING FROM THE REAR AREA. IT BEEPED AS IF IT WAS OBSTRUCTED AND THE TAILGATE ATTEMPTED TO LIFT HIGHER BUT THEN BEGAN TO CLOSE WHILE CONTINUING TO BEEP. ON SUBSEQUENT ATTEMPTS TO USE THE POWER LIFTGATE (WITHIN A FEW MINUTES), THE LIFT SUPPORT FAILED TO KEEP THE TAILGATE UP AND LIFTED THE TAILGATE PROGRESSIVELY SHORTER DISTANCES WITH EACH ATTEMPT. THE REAR TAILGATE WAS EXTREMELY DIFFICULT TO OPEN BY HAND AND WOULD NOT STAY ELEVATED WITHOUT FULL SUPPORT. BOTH LIFT SUPPORTS WERE REPLACED AT HOME. THE DRIVER'S SIDE LIFT SUPPORT THAT WAS REMOVED HAS NO RESISTANCE OPENING OR CLOSING BY HAND. THE PASSENGER'S SIDE LIFT SUPPORT THAT WAS REMOVED STILL HAS RESISTANCE AND APPEARS TO HAVE BEEN FUNCTIONING. THERE WAS NO DIFFICULTY WITH THE LIFTGATE PRIOR TO THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229498July 5, 2019
AIR BAGS
TAKATA RECALL WENT TO HONDA CITY OF BETHPAGE BECAUSE I RECEIVED AN EMAIL REGARDING AN AIRBAG RECALL. WAITED HOURS JUST TO LET ME KNOW AIRBAG WAS DEPLOYED AND WILL NOT FIX IT. I DIDN'T KNOW WHEN I BOUGHT THE CAR THE AIRBAG WAS DEPLOYED. DIDN'T EVEN BOTHERING ASKING ME I WANTED IT TO BE FIX OR NOT. SO I'M ASSUMING HONDA DOES NOT FIX AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229521July 5, 2019
UNKNOWN OR OTHER
PAINT BETWEEN THE SUNROOF AND FRONT WIND SHIELD PEELING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229527July 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED AFTER FLASHING NUMEROUS TIMES. BMW OF MURRIETA (41430 AUTO MALL PKWY, MURRIETA, CA 92562, (951) 200-5491) DID NOT MENTION IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V382000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE VEHICLE EXHIBITED THE SAME FAILURE LISTED IN THE RECALL CAMPAIGN. THE CONTACT ALSO STATED THAT THE ENGINE CONSTANTLY HAD A REDUCTION IN POWER WHEN NEEDING TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229553July 5, 2019
SUSPENSION
THE REAR SUB-FRAME ON THE DRIVER'S SIDE OF THIS 2003 HONDA PILOT IS EXTREMELY RUSTED EXPOSING THE SUSPENSION CROSS-MEMBER BOLT WHICH IS SIMILARLY RUSTED. AN INTERNET SEARCH INDICATES THIS IS A COMMON PROBLEM WITH HONDA PILOTS AND A POTENTIAL HIGH-RISK POINT OF FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229584July 5, 2019
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
MY WIFE WAS TURNING INTO OUR GARAGE WHEN THE ENGINE SUDDENLY REVED UP CAUSING HER TO CRASH INTO SEVERAL ITEMS IN THE GARAGE (AIR COMPRESSOR,GAS GRILL,SHOP VAC,SHELVING, AND OTHER THINGS)PUSHING THEM AGAINST THE BACK WALL BEFORE STOPPING AND ALLOWING HER TO TURN THE CAR OFF. SHE HAD THE BRAKE FULLY DEPRESSED AND THE STEERING WHEEL TURNED BUT HAD NO CONTROL. THE CAR IS A 2006 HONDA PILOT WITH ABOUT 170,000 MILES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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