Honda Pilot Complaints

9,418 consumer complaints on file.

#11219916June 13, 2019
SUSPENSION
WHILE RECENTLY DRIVING MY 2006 HONDA PILOT ON THE HIGHWAY, THE VEHICLE SEEMED A LITTLE UNSTEADY WHEN CORNERING. AFTER ARRIVING HOME, THE REAR SUSPENSION LOOKED TOO LOW AND THE NEGATIVE CAMBER OF THE REAR WHEELS LOOKED EXCESSIVE. CLOSER INSPECTION REVEALED THE REAR FRAME CROSSMEMBER HAD EXTREME INTERNAL CORROSION AND BOTH REAR SUSPENSION MOUNTING BOLTS HAD COMPLETELY BROKEN AWAY FROM THE FRAME (SEE INCLUDED PHOTOS). THE REAR SUSPENSION HAD DROPPED SEVERAL INCHES BELOW THE ORIGINAL MOUNTING POSITION AND WAS PRESSING ON THE EXHAUST SYSTEM. I QUESTION THE SAFETY OF DRIVING THE VEHICLE IN THIS CONDITION AND POSSIBLY HAS BEEN AND IS AN ACCIDENT WAITING TO HAPPEN. OVERALL, THE REST OF THE VEHICLE IS IN REALLY GOOD SHAPE, HAS BEEN WELL MAINTAINED, NEVER BEEN DRIVEN OFF-ROAD OR IN HARSH CONDITIONS AND HAS NEVER PULLED HEAVY LOADS. THE INTERNAL FRAME CORROSSION SEEMS EXCESSIVE FOR A VEHICLE OF THIS AGE AND PERHAPS THE RESULT OF POOR DESIGN, POOR QUALITY AND/OR INADEQUATE CORROSION PROTECTION. MY LOCAL HONDA DEALER SAYS THIS PROBLEM IS UNKNOWN TO THEM, IS NOT FIXABLE AND THERE WAS NOTHING THEY CAN DO AT THIS TIME BUT REFER ME TO HONDA NATIONAL. HONDA NATIONAL ALSO INITIALLY CLAIMED NO KNOWLEDGE OF THIS PROBLEM EVEN THOUGH NUMEROUS IDENTICAL PROBLEMS CAN BE FOUND ON THE NHTSA WEBSITE AS WELL AS OTHER ONLINE SOURCES. A COMPLAINT AND CASE NUMBER HAS NOW BEEN REGISTERED WITH HONDA FOR THIS PROBLEM. UNFORTUNATELY, THIS ONCE GREAT VEHICLE APPEARS TO BE PREMATURELY DESTINED FOR THE SCRAP METAL PILE. VERY SAD OUTCOME FOR ANY MODERN VEHICLE AND ESPECIALLY ONE WITH THE REPUTATION FOR QUALITY AND RELIABILITY OF A HONDA VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219455June 12, 2019
SERVICE BRAKES
REAR BREAKS IS SELF ACTIVATING WHEN VEHICLE IS STATIONARY OR IN PARK OR AT STOP LIGHT AND WHEN YOU APPLY THE ACCELERATOR OR START TO DRIVE YOU CAN HEAR IT RELEASE WITH SOME NOISE IN THE REAR AND IT CONTINUES TO GRID THE PADS AS IF THE BREAK CALIPERS HAVE NOT FULLY RELEASED FROM THE REAR ROTORS. THE NOISE IS ALSO VERY NOTICEABLE AS THE VEHICLE MOVES AT A LOWER SPEED BELOW 25MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219464June 12, 2019
ELECTRICAL SYSTEM
MY 2016 HONDA PILOT WITH 61,000 MILES ON HAS RECENTLY GIVEN ME THE KELYESS START SYSTEM WARNING. IT SEEMS THAT THIS IS A PROBLEM WITH PILOTS FROM THIS MODEL YEAR. IT ALSO SEEMS THAT DEALERS DO NOT KNOW HOW TO FIX IT. IT APPEARS MANY PEOPLE HAVE TRIED NUMEROUS THINGS, WITHOUT ANY LUCK. I DO NOT WISH TO PAY FOR THE DEALER TO FIX SOMETHING THAT MAY NOT BE FIXABLE. WHAT CAN BE DONE ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219482June 12, 2019
FUEL/PROPULSION SYSTEM
FUEL GAUGE ODOMETER. FUEL GAUGE READING STOPED WORKING ABOUT 9 MONTHS AGO. FUEL TANK IS 100% FULL WITH FUEL BUT THE GAUGE IS READING SLIGHTLY ABOVE HALF FULL. THIS IS DANGEROUS AND HAZARDOUS TO ME, MY FAMILY AND TO OTHERS. I DRIVE ON THE HIGHWAYS AND STREETS DAILY AND I'M AFRAID IT MAY RUN OUT OF FUEL WITHOUT NOTICE. AND CAUSE OTHER CARS GOING INTO MY CAR AND SOMEONE WILL GET HURT. CALLED HONDA COMPANY AND UNABLE TO HELP SINCE I DO HAVE HIGH MILLAGE ON THE CAR AND OUT OF THEIR WARRENTY. I EXPLAINED TO THEM AND I EXPRESSED MY CONCERN BUT THEY ASKED ME TO GET IT DONE ON MY OWN EXPENSE. I DO URGE THAT THIS MATTER TO ESCALATE TO HIGHER LEVEL AND HAVE HONDA MANUFACTURES TAKE RESPONSIBILITY AND GET MORE SAFER CARS ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219520June 12, 2019
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM BEGAN SHOWING UP ON THE INSTRUMENT PANEL A FEW MONTHS AGO. IT COMES AND GOES AND LASTS FOR DIFFERENT LENGTHS OF TIME. 2 DIFFERENT HONDA DEALERS/SERVICE REPS HAVE NOT HEARD OF THIS AND DO NOT KNOW THE FIX. SHOULD NOT HAVE TO SPEND UPWARDS OF $1000 FOR GUESS FIXES. SPOKE TO HONDA AND THEY DO NOT HAVE ANYTHING FOR A FIX EITHER. HOPEFULLY HONDA WILL ADDRESS TO PREVENT CRITICAL ISSUES. DATE WITH THIS POSTING IS THE MOST RECENT DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219628June 12, 2019
UNKNOWN OR OTHER
TAKATA RECALL- AIR CONDITIONING IS LUKEWARM. IT'S NOT PRODUCING COLD AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219259June 11, 2019
UNKNOWN OR OTHER
THE CAR WONT START OR LOCK. 'KEY FOB NOT RECOGNIZED' LIGHT COMES ON. INTERMITTENT. CAR IS PARKED, BUT WILL DRIVE WIHT IGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219264June 11, 2019
AIR BAGS
VEHICLE IS IN MOTION ON HIGHWAY WHEN GETTING AIRBAG SYSTEM (SRS) PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219314June 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE HOME. THE FAILURE DID NOT OCCUR WHILE THE VEHICLE WAS IDLING. THE VEHICLE WAS TAKEN TO GALPIN HONDA (11151 LAUREL CANYON BLVD, SAN FERNANDO, CA 91340) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE MANUFACTURER ADVISED THE CONTACT TO WORK WITH THE DEALER. THE FAILURE MILEAGE WAS 27,817.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218613June 8, 2019
UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM ERROR ... IT'S SHOWING UP ON & OFF FOR PAST FEW MONTHS NOW...I SEE IT'S HAPPENING ALOT OF THE 2016 HONDA PILOT YET NO RECALLS HAVE BEEN MADE....IT'S HAPPENING WHEN THE CAR HAS PASTED IT'S WARRANTY PERIOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218517June 7, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE DRIVING 60 MPH, THE FRONT TIRES TURNED TOWARDS THE RIGHT ON THEIR OWN. THE VEHICLE WAS TAKEN TO CONICELLI HONDA (LOCATED AT 1100 RIDGE PIKE, CONSHOHOCKEN, PA 19428, (484) 533-2352) WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 176,065. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218355June 6, 2019
ENGINE
AUTO IDLE STOP DOESN'T RESTART. IT STALLS OFTEN DEPENDING ON THE LENGTH OF THE IDLE. IT HAS BEEN SLOWING PROGRESSING TO UNRELIABLE. IT STOPS ENTIRELY, OFTEN IN TRAFFIC AND THEN YOU HAVE TO PUT CAR IN PARK, RESTART ENGINE AND THEN PUT IN DRIVE AND GO AGAIN. BY THIS TIME TRAFFIC IS ALREADY MOVING AROUND YOU. VERY DANGEROUS AND SCARY ON FREEWAY AND AT INTERSECTIONS. HAD THE BATTERY CHECKED AT AUTO STORE, TAKE IN FOR REGULAR MAINTENANCE - IT TESTED STRONG BUT NEEDED A "CHARGE" SHOULD BE RECHARGING WHEN RUNNING AND ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218340June 6, 2019
UNKNOWN OR OTHER
A FEW WEEKS AGO MY 2016 HONDA PILOT SUNROOF SHATTERED WHILE I WAS DRIVING ON AN OPEN HIGHWAY AND THERE WERE NO OTHER CARS AROUND. NOTHING HIT THE SUNROOF, BUT WHILE I WAS DRIVING I HEARD TWO LOUD POP SOUNDS AND LOOKED UP AND THE SUNROOF HAD SHATTERED. I HAD TO HAVE IT REPLACED AT A HONDA DEALER, AND HONDA REFUSED TO REIMBURSE ME FOR IT AS THEY DID NOT WANT ACCEPT THE LIABILITY OF A VEHICLE FLAW. I AM CONTACTED HONDA CUSTOMER CARE TWICE ABOUT THIS TO FIND OUT WHAT CAUSED THIS AND WHETHER THEY THOUGHT THERE IS A RISK FOR THIS HAPPENING AGAIN, AND THEY SAID THEY COULDN'T OFFER ANY INSIGHT ON THIS. I AM CONCERNED FROM A SAFETY STANDPOINT AS I WANT TO MAKE SURE THIS DOESN'T HAPPEN AGAIN AND HURT ONE OF MY CHILDREN. THIS VEHICLE FLAW COULD HAVE LED TO SERIOUS INJURY. I DID A SIMPLE GOOGLE SEARCH OF THE PROBLEM AND FOUND SEVERAL ARTICLES ON THIS TOPIC (SUCH AS THIS ONE: HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-SAFETY/EXPLODING-SUNROOF-CASES-HEAD-TO-COURT/) . WHILE THIS IS NOT A HIGH PERCENTAGE PROBLEM, I AM NOT ALONE IN HAVING EXPERIENCED IT, AND I AM COMPLETELY CERTAIN THAT IT WAS NOT STRUCK BY ANY OBJECT. THIS QUITE SIMPLY WAS A FAILURE OF THE EQUIPMENT, AND IT COULD HAVE RESULTED IN SERIOUS INJURY EITHER FROM THE DEBRIS FALLING FROM THE SUNROOF IF I HAD THE COVER OPEN, AND/OR FROM AN ACCIDENT HAD I SWERVED FROM THE SHOCK OF THE NOISE OR DEBRIS AND THERE WERE OTHER CARS NEARBY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218138June 5, 2019
FUEL/PROPULSION SYSTEM
FUEL IN HECTORS NEED REPLACING AFTER 51000 MILES. CODE STATES THAT FUEL INJECTOR WAS INSTALLED IMPROPERLY AT THE FACTORY. THE EMISSIONS CONTROL LIGHT CAME ON WHICH PROMPTED THE INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217739June 4, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AS I WAS PARKING MY CAR THIS MORNING, THE KEYLESS START SYSTEM PROBLEM ERROR POPPED UP. I STARTED THE CAR AGAIN JUST TO MAKE SURE IT WOULD START, THEN TURNED IT OFF AGAIN AND THEN DROPPED OFF MY KIDS AT DAYCARE. WHEN I STARTED IT 5 MINUTES LATER, THE CAR STARTED AND RAN FINE, BUT THE SYSTEM ERROR LIGHT CONTINUES. WE RECENTLY HAD THE PILOT AT THE DEALERSHIP BECAUSE AN EMISSION ERROR LIGHT CAME ON AND SUDDENLY THE CAR WOULD NOT SHIFT OR ACCELERATE PROPERLY. ALL THREE SENSORS WERE REPLACED (ONLY THE DAMAGED ONE WAS COVERED UNDER WARRANTY) AND THE CAR WAS AGAIN RUNNING FINE, BUT NOW THIS NEW ERROR LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217871June 4, 2019
ELECTRICAL SYSTEM
"KEYLESS START SYSTEM PROBLEM" HAS BEEN POPPING UP ON MY DASHBOARD FOR PAST MONTH WHILE I'M DRIVING. I HAVE 51,000 MILES ON PILOT. DOESN'T SEEM TO AFFECT CAR YET BUT I HAVE READ ONLINE THAT OTHERS ARE HAVING THIS PROBLEM WHICH IS CAUSING ISSUES WITH CAR NOT STARTING. ONLINE COMMENTS SUGGEST HONDA HAS NO CLEAR RESOLUTION ON WHAT IS CAUSING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217622June 3, 2019
ELECTRICAL SYSTEM
KEYLESS START SYSTEM ERROR DISPLAYS ON DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217618June 3, 2019
ELECTRICAL SYSTEM
VEHICLE WAS PARKED AND REAR LATCH WAS UNABLE TO OPEN FROM BUTTON ON HATCH OR KEY. THIS IS A SAFETY HAZARD NOT BEING ABLE TO OPEN REAR LATCH. I COULD NOT FIND ANY WAY TO OPEN THE REAR LATCH EVEN FROM INSIDE WITH AN ESCAPE BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217498June 3, 2019
UNKNOWN OR OTHER
DRIVING ON THE HIGHWAY THE STEERING WHEEL WAS SHAKING BUT NOTHING ELSE SEEMED TO HAVE AN ISSUE, THEN THE CHECK ENGINE/EMISSIONS LIGHT CAME ON, FOLLOWED BY THE VT4 AND THEN SHORTLY AFTER THE VBS LIGHT. FROM WHAT I READ THIS HAS BEEN AN ISSUE WITH THE MODEL YEAR I OWN, HOWEVER IT ALSO STATES IT CAN CAUSE THE CAR TO NOT ACCELERATE PROPERLY WHICH WHEN DRIVING ON HIGHWAYS AS MUCH AS I DO, CAN BE A SAFETY CONCERN. I FEEL THIS ISSUE SHOULD HAVE BEEN RESOLVED WITH A RECALL VERSUS AN EXTENDED WARRANTY, DUE TO THIS TOOK PLACE RIGHT AFTER THE 8 YEAR MARK OF IT BEING PURCHASED. LOSING ACCELERATION ON A MAJOR HIGHWAY, WITH CARS AND SEMI TRUCKS DRIVING WELL AT 80 MPH OR MORE, CAN BE A SCARY THING IF THE CAR WILL NOT ACCELERATE PROPERLY DUE TO AN ISSUE THAT HAS BEEN REPORTED, TAKEN TO COURT AND IN THE END SHOULD HAVE BEEN CORRECTED VERSUS EXTENDING THE POWERTRAIN WARRANTY. THE COST PER OUR LOCAL HONDA DEALERSHIP WILL BE $4,000 WHICH IS ABOUT WHAT I HAVE LEFT TO HAVE THE VEHICLE PAID OFF. NOW I HAVE TO CONSIDER IF IT IS AN ITEM I SPEND A FORTUNE ON TO FIX THE SUV I LOVE OR TRADE FOR ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217335June 2, 2019
ELECTRICAL SYSTEM
AT 38000 MILES THE PUSH BUTTON START BEGAN ACTING ERRATICALLY. WHEN THE CAR IS PARKED AND TURNED OFF IT TAKES 5 OR 6 PUSHES OF THE BREAK WITH SUCCEEDING DEPRESSIONS OF THE PUSH START FOR THE ENGINE TO FIRE UP. ONCE IT DOES TURN OVER, AN ERROR COMES UP FOR KEYLESS IGNITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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