Honda Pilot Complaints

9,418 consumer complaints on file.

#11234870July 25, 2019
ELECTRICAL SYSTEM
APPLE CAR PLAY DOESN'T WORK WITH THE VEHICLE. WHEN ON THE PHONE, YOU CAN HEAR THE OTHER PERSON, THEY CAN'T HEAR YOU. SOMETIMES THERE IS A SCREECHING NOISE THAT THE OTHER PERSON HEARS. STEERING CONTROLS WON'T CHANGE THE RADIO STATION AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234541July 24, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY VEHICLE HAS ABOUT 50K MILES AND ALL OF A SUDDEN I RECEIVE A DASHBOARD MESSAGE THAT SAYS "KEYLESS START SYSTEM PROBLEM" WHEN I TURN ON THE VEHICLE. THE MESSAGE STAYS DISPLAYED WHILE THE VEHICLE IS ON, AND WILL ONLY GO OFF WHEN THE VEHICLE IS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234124July 23, 2019
ELECTRICAL SYSTEM
MY 2016 HONDA PILOT HAS STARTED DISPLAYING "KEYLESS START SYSTEM PROBLEM" ON DASHBOARD AFTER STARTING THE VEHICLE. THE VEHICLE STILL OPERATES NORMALLY WITH EXCEPTION OF NOTICE ON THE DASHBOARD. I'VE RESEARCHED AND NUMEROUS OTHER 2016 HONDA PILOTS ARE HAVING SAME ISSUE WITH NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234183July 23, 2019
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 HONDA PILOT. THE CONTACT STATED THAT THE HORN DID NOT OPERATE. THE FAILURE OCCURRED SPORADICALLY FOR APPROXIMATELY ONE YEAR, BUT CURRENTLY DOES NOT SOUND AT ALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO THE DEALER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234305July 23, 2019
SERVICE BRAKES
ON TWO OCCASIONS I WAS DRIVING AT A SPEED BETWEEN 30-45 MPH ON A STATE HIGHWAY WHEN FOR NO APPARENT REASON THE AUTO BRAKING SYSTEM SLAMMED ON THE BRAKES NEARLY CAUSING THE CAR BEHIND ME TO HIT ME. THE SECOND TIME THE ROAD WAS SLICK AND I NEARLY LOST CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233807July 22, 2019
POWER TRAIN
THE TRANSMISSION IS JERKY AND CLUNKY IN LOWER GEARS. OFTEN WHEN SHIFTING FROM FIRST AND SECOND GEARS THE PILOT JERKS AND MISFIRES. HAPPENS SPORADICALLY, BUT CONSISTENTLY. STARTED AROUND 25 -30K MILES AND GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233875July 22, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2016 HONDA PILOT BEGAN DISPLAYING "KEYLESS START SYSTEM PROBLEM" ON DASH BOARD AFTER STARTING CAR. VEHICLE STILL OPERATES NORMALLY MINUS THE WARNING LIGHT AND MESSAGE ON DASH. NUMEROUS OTHERS ARE HAVING THE SAME ISSUE WITH THE SAME VEHICLE AND YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233952July 22, 2019
ELECTRICAL SYSTEM
BACK UP CAMERA NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234024July 22, 2019
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM. THE ERROR MESSAGE COMES AND GOES OVER THE LAST WEEK. WHAT'S CONCERNING IS THE REPORTS OF THE ENTIRE CAR TURNING OFF IN THE MIDDLE OF DRIVING OR IDLING. THIS IS A KNOWN PROBLEM IN 2016 HONDA PILOTS YET NOTHING IS BEING DONE ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233616July 20, 2019
STRUCTURE:BODY
MY CAR BEHIND ACCIDENT .278 WEST HIGHWAY.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11233393July 19, 2019
POWER TRAIN
6/13 5:10 PM ON I-95 N 30 MINUTES SOUTH OF FREDERICKSBURG, VA WAS GOING 78 MPH WHEN ALL OF THE SUDDEN 'BLIND SPOT SENSOR ERROR' APPEARED ON DASH AND WITHIN 10 SECONDS TRANSMISSION ERROR - SEE OWNERS MANUAL - GET SOMEWHERE SAFE APPEARED ON THE DASH. THE 2018 HONDA PILOT ELITE IMMEDIATELY SWITCHED INTO NEUTRAL AND WENT FROM 78 MPH TO 60 MPH IN 10 SECONDS. IT WAS A TOTAL FAILURE OF THE TRANSMISSION. IT HAD TO BE REPLACED. IT TOOK THEM A WEEK TO PUT IN THE REMANUFACTURED TRANSMISSION AND SINCE THAT TIME, THE FOLLOWING HAS HAPPENED: 7/1 NIGHT TIME ABOUT 8 PM WAS STOPPED AT A STOP SIGN WHEN I WENT TO GO IT STARTED THEN STUTTERED - IT SEEM LIKE IT TRYING TO FIND THE GEAR' THEN FINALLY SEEM LIKE IT WENT INTO THIRD GEAR' IT DID THE SAME THING ON THE WAY HOME IN A DIFFERENT AREA. 7/2 ON THE WAY TO DEALER WAS MAKING A RIGHT TURN -SLOW DOWN TO MAKE THE TURN, AND WHILE MAKING THE TURN I HIT THE GAS AND IT STUTTERED AGAIN 7/2 IN VIRGINIA AFTER FREDERICKSBURG AND BEFORE MANASSAS ON 95 N. I TURNED OFF AN EXIT AND STARTED TO DO A U-TURN... I CAME TO A STOP TO WAIT ON TRAFFIC AND WHEN I STARTED UP AGAIN, IT STARTED AND THEN STUTTERED AND THEN WENT 7/3 AT ABOUT 1030 PM ........13106 WAS GOING ABOUT 10-15 MPH PUSH THE ACCELERATOR DOWN AND THE ENGINE JUST REVVED AND DIDN'T GO SO I HIT THE BRAKES SO THAT I WOULD STOP AT THE LIGHT AS IT WAS YELLOW AT THE TIME 7/4 IT STUTTERED SEVERAL TIMES. SEVERAL TIMES WHEN COASTING THEN HITTING THE GAS IT WOULD STUTTER, SOMETIMES JERK AND SOMETIMES MAKE A NOISE IT HAS BEEN INTO THE DEALER 3 TIMES SINCE THE REPLACEMENT TRANSMISSION AND THEY CAN'T FIND ANYTHING WRONG WITH IT. ONE DAY I SAT AT THE DEALERSHIP FOR OVER 4 HOURS AND WAITED ON THE DISTRICT REP - HE DID SHOW UP BUT WOULD NOT SPEAK TO ME AND WOULD NOT LET ME DRIVE THE CAR WHEN HE RODE IN IT TO SEE WHAT WAS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233411July 19, 2019
SERVICE BRAKES, ENGINE, EXTERIOR LIGHTING
IT ENGINE IS IDLE ALL THE TIME WHEN THE AC IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233488July 19, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
WHEN THE BRAKES ARE APPLIED THE FRONT END STARTS TO VIBRATE AS THE CAR IS MOVING ON STREETS, ROADS, HIGHWAYS AND INTERSTATE HIGHWAYS. NOT DURING A TURN, YET. JUST MOVING FORWARD. THERE HAS BEEN NO ACCIDENT AS OF YET BUT, I AM FEARFUL THAT THE VIBRATION WILL NOT ALLOW THE CAR TO STOP IN TIME TO SAVE MY LIFE AS WELL AS WHO EVER I HIT. THIS IS A DANGEROUS SITUATION. THE PILOT WAS TAKEN TO THE LOCAL HONDA DEALERSHIP THIS MORNING. THEY CALLED WITH A BILL FOR 1,052.00 FOR COMPLIANCE BUSHINGS. THIS CAR IS SIX YEARS OLD WITH 61,026 MILES, WAY TOO YOUNG TO BE COSTING ME THAT MUCH MONEY FOR A 'FRONT / REAR STABILIZER', THAT SHOULD BE A PROBLEM AT MAYBE 200,000 MILES. WILL I EVER BUY ANOTHER HONDA? LET'S SEE!!!!! HMMMM. I'M THINKING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233482July 19, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VISIBILITY/WIPER
SINCE THE TRANSMISSION WAS REPLACED AT 12,181 MILES IN JUNE 2019 ON A 2018 HONDA PILOT ELITE, OTHER ISSUES HAVE POPPED UP. THE FORWARD COLLISION SYSTEM HAS GONE OFF TWICE ON A 2 LANE STATE HIGHWAY. IN BOTH CASES, I WAS ON A 2 LANE HIGHWAY GOING ABOUT 50 MILES AN HOUR WITH NO CARS IN FRONT OF ME FOR AT LEAST A MILE OR TWO, NO VEHICLES COMING THE OTHER WAY, ON A STRAIGHT PART OF THE ROAD, NOTHING IN THE ROAD AND NOTHING ON THE SIDE OF THE ROAD. THE DEALER SAID THAT IT DIDN'T HAPPEN TO THEM WHEN DRIVING THE CAR, SO THERE'S NOTHING TO FIX & HONDA CORPORATION SAID THE DEALER COULDN'T FIND ANYTHING TO FIX. ONE NIGHT WHEN DRIVING ON THE INTERSTATE IT IT STOPPED RAINING BUT WAS VERY MUGGY AND THERE WAS MOISTURE ON THE WINDSHIELD THE AUTOMATIC WIPERS DID NOT COME ON AND THE DEFROST DID NOT WORK - THIS WAS OVER THE COURSE OF SEVERAL HOURS OF DRIVING TRYING DIFFERENT TEMPERATURES ON DEFROST AND NOTHING HELPED. EVEN WITH THE WIPERS ON MANUALLY, VISIBILITY WAS POOR. ALSO, ONE DAY AFTER THE CAR HAD BEEN SITTING ALL DAY I DROVE IT 20 MILES AND THE CAR DID NOT COOL DOWN - I HAD TO RUN THE AIR CONDITIONER ON FULL BLAST THE WHOLE TIME. THE CAR IS NOT COOLING LIKE IT SHOULD! OF COURSE, WHEN THEY TRIED IT OUT IT HAD ACTUALLY ALREADY BEEN DRIVEN 20 MILES TO THE DEALERSHIP WITH THE AIR IN EARLY MORNING AND THEN THE HONDA SERVICE DEPARTMENT TESTED IT OUT, THERE WAS COOL AIR AND SAID IT'S BLOWING JUST FINE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233178July 18, 2019
UNKNOWN OR OTHER
AUTO START BUTTON FAILURE. JUST HAPPENED TO ME AT 36,000 MILES. DID SOME RESEARCH AND IT SEEMS QUITE COMMON. THERE ALSO SEEMS TO BE NO PERMANENT FIX. WILL THINK TWICE BEFORE PURCHASING ANOTHER HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232305July 16, 2019
SUSPENSION, UNKNOWN OR OTHER
MY CAR KEEPS DISPLAYING 'KEY START SYSTEM PROBLEM' IT COMES ON AND OFF. SOMETIMES FOR A WEEK OR JUST A FEW DAYS. I HAVE NOW TAKEN TO THE DEALERSHIP TWICE AND THEY CAN NOT FIGURE OUT WHY IT COMES ON THEN TURNS OFF. THIS LAST TIME LASTED A WEEK AND IT FELT LIKE MY CAR WAS STRUGGLING TO MOVE WHEN I ACCELERATED. THIS IS CONSISTENT PROBLEM WITH THE HONDA PILOTS. I CHECKED ONLINE AND OTHER CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM, THEY TRIED REPLACING THE PUSH TO START BUTTON, KEY BATTERIES AND THE HARNESS. THIS HAPPENS WHEN I START MY CAR ONLY, I HAVE NOT MADE ANY ALTERATIONS TO MY VEHICLE. I JUST GOT MY CAR IN APRIL OF THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232415July 16, 2019
ELECTRONIC STABILITY CONTROL (ESC)
KEYLESS START SYSTEM PROBLEM LIGHT COMES OFF AND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232009July 15, 2019
UNKNOWN OR OTHER
WHILE MY VEHICLE WAS SITTING IN MY EMPLOYER'S PARKING LOT, THE REAR/BACK WINDOW SHATTERED INTO A MILLION PIECES. AFTER RESEARCHING, IT APPEARS THAT THIS IS AN ISSUE. WE HAVE BEEN HAVING EXTREMELY WARM TEMPERATURES LATELY SO I AM NOT SURE IF THAT IS A CONTRIBUTING FACTOR. EITHER WAY IT IS VERY FRUSTRATING TO COME OUT TO YOUR VEHICLE AND NOT HAVE A REAR WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231990July 15, 2019
STEERING
TEERING COLUMN MAKES A KNOCKING NOISE WHEN TURNING. DEALERSHIP REPLACED POWER STERRING THREE TIMES AND RACK AND PINION ALONG WITH OTHER PARTS OF POWER STEERING. DEALERSHIP ALSO INDICATED THAT THIS IS A PROBLEM FOR PILOTS AND SUGGESTED I TRADE IN MY VEHICLE. CAR HAS 100,000K BUT ONLY IS DRIVEN IN TOWN 90% AND 10% HWY; ORIGINAL OWNER AND OTHERWISE IN GOOD CONDITION.). OTHERS HAVE POSTED SAME COMPLAINT WITH PILOT ONLINE. THIS CAN'T BE NORMAL WEAR AND TEAR! TO REPLACE A STEERING COLUMN SHOULD NOT BE A ROUTINE MAINTENANCE. SAFETY IS A CONCERN BUT DEALERSHIP INDICATED THAT IT SHOULD BE SAFE TO DRIVE IF REPAIRS ARE NOT DONE BUT THE NOISE WILL GET LOUDER. SEEMS TO ME THAT DEALERSHIP IS DEALING WITH THIS PROBLEM QUIET OFTEN. CONTACTED AM. HONDA CUSTOMER SERVICE AND REPORTED THIS ISSUE. THEY INDICATED THAT THERE ARE NOT SUFFICIENT NUMBER OF COMPLAINTS AND INQUIRY WILL BE CLOSED. NOT SURE IF HONDA IS LOOKING INTO WHETHER THERE IS A MANUFACTURING OR DESIGN DEFECT. FORD HAD SIMILAR ISSUES AND IT TOOK STEPS TO REPLACE THE STEERING COLUMN AT NO COST TO THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231743July 14, 2019
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
2006 HONDA PILOT EX MILEAGE: 144,309 I WAS ACCELERATING FROM A STOP WHEN I FELT A JOLT COMING FROM THE REAR OF THE CAR. SEVERAL WARNING LIGHTS LIT UP IN THE DASHBOARD, THERE WAS A LOUD EXHAUST LEAK, AND THE CAR WAS NO LONGER ACCELERATING. THERE WAS AN AUTO CARE CENTER 50 YARDS AWAY SO I SLOWLY DROVE IT THERE FOR AN INSPECTION. THE MECHANIC LIFTED THE VEHICLE AND SHOWED ME THAT THE BACK TWO REAR SUBFRAME MOUNTS WERE DETACHED FROM THE BODY WHICH MADE THE CAR INOPERABLE. THERE WAS NO VISIBLE RUST ON THE UNDERCARRIAGE; THE SUBFRAME MOUNTS RUSTED FROM THE INSIDE OUT. MY INSURANCE COMPANY WOULD NOT COVER THE DAMAGE AS IT WAS A RUST ISSUE. THE CAR WAS IRREPARABLE SO I HAD TO TOTAL THE CAR AND RECEIVED 10% OF WHAT THE CAR WAS WORTH RUNNING FROM THE JUNK YARD. I PURCHASED THE PILOT NEW IN FEB. 2006 AND PERFORMED ALL THE RECOMMENDED HONDA MAINTENANCE. I PERSONAL PERFORMED ALL OIL AND BREAK JOBS SO I WAS FAMILIAR WITH THE UNDERCARRIAGE OF THE CAR. I DID NOT SEE ANY RUST UNDER THE CAR THAT WOULD HAVE ALERTED ME THERE WAS A POTENTIALLY DANGEROUS ISSUE WITH THE REAR SUBFRAME. A GOOGLE SEARCH TURNED UP SEVERAL OTHER HONDA PILOTS OF THIS GENERATION HAVING THE SAME SUBFRAME RUST AS MINE WITH THE SAME CATASTROPHIC FAILURE OF THE REAR MOUNTS. I BELIEVE THAT THIS IS A MANUFACTURING DEFECT IN THAT WATER WAS ALLOWED TO POOL BETWEEN THE LAYERS OF STEEL IN THE UNIBODY. THE CAR HAD 144,309 MILES ON IT AND WAS MECHANICALLY IN GREAT CONDITION UNTIL I HAD THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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