Honda Pilot Complaints

9,418 consumer complaints on file.

#11241784August 5, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 70 MPH, THE VEHICLE STALLED AND BEGAN TO LOSE POWER. THE DRIVER STATED THAT DIFFERENT UNKNOWN WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO PARK ON THE SIDE OF THE ROAD, TURN OFF AND RESTART THE IGNITION IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO HONDA CARLAND (LOCATED AT 11085 ALPHARETTA HWY, ROSWELL, GA 30076, (770) 993-2805) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241909August 5, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
LANE KEEP ASSIST WILL TRIGGER MULTIPLE TIMES ON TWO LANE ROADS. IT WILL ACTIVATE WITH THE "BRAKE" MESSAGE IN THE CLUSTER. THE SYSTEM IS TOTALLY UNUSABLE AND UNSAFE. IT HAS BEEN INTO THE DEALERSHIP MULTIPLE TIMES WITH A NO PROBLEM FOUND ANSWER. DURING A ONE AND A HALF OR TWO HOUR DRIVE THE SYSTEM WILL TRIGGER FIFTEEN TIMES OR MORE. AVERAGE SPEED IS ABOUT 50 TO 55 MILES PER HOUR. IT HAPPENS ON STRAIGHT OR CURVED ROADWAYS. CLEAR WEATHER AND IN THE SUN OR SHADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241601August 4, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE 2014 HONDA PILOT AND POTENTIALLY ALL OTHER YEARS WITH A SIMILAR DESIGN POSE AN UNREASONABLE SAFETY RISK TO OCCUPANTS SEATED IN THE THIRD ROW, AS THE REAR TAILGATE CANNOT BE OPENED FROM INSIDE OR OUTSIDE OF THE VEHICLE UNDER CERTAIN CIRCUMSTANCES. TWO SPECIFIC SCENARIOS THAT SHOULD BE CONSIDERED BUT NOT LIMIT THE SCOPE OF THIS CONCERN INCLUDE THE FOLLOWING: 1) THE INTERIOR OF THE TAILGATE DOES NOT HAVE AN ACCESSIBLE HANDLE FOR OCCUPANTS SEATED IN THE THIRD ROW TO OPEN THE REAR HATCH AND EXIT THE VEHICLE IN A REASONABLE TIME FRAME IN THE EVENT OF A POWER LOSS. 2) ANY DOOR LOCK FAILURES ON THE SAME CIRCUIT AS THE TAILGATE WILL CAUSE THE REAR HATCH TO BECOME INOPERABLE AND NOT OPEN AS INTENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241638August 4, 2019
EXTERIOR LIGHTING
LOW BEAM WILL NOT ACTIVATE....HI BEAM WORKS...BOTH LOW BEAM BULBS ARE GOOD. I HAVE 175K MILES ON IT AND BOTH LOW BEAMS STOP WORKING. LOW BEAM WILL NOT ACTIVATE WHILE MOVING OR SRATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241416August 3, 2019
POWER TRAIN
WHEN I COME TO A STOP, THE AUTO STOP FEATURE TURNS THE ENGINE OFF, IF I TRY TO GO AT THE SAME MOMENT IT TURNS OFF, THE CAR STALLS. IT IS VERY RARE BUT HAS HAPPENED 2-4 TIMES. THE CAR STARTS AGAIN BUT IT TAKES MULTIPLE ATTEMPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240782July 31, 2019
ENGINE, SUSPENSION
I HAVE REPLACED COILS AND PLUGS DUE TO MISFIRE CODE PO302 TWO OR MORE TIMES. I HAVE HAD CV JOINTS REPLACED 2 OR MORE TIMES. I PURCHASED THIS VEHICLE USED APPROXIMATELY 4 YEARS AGO. I HAVE CONTACTED HONDA USA ON SEVERAL OCCASIONS ONLY TO BE TOLD THEIR ARE NO RECALLS EXCEPT TAKATA AIRBAG. ONLY TO FIND OUT THEIR IS A (KNOWN) PROBLEM WITH CYLINDER MISFIRES FOR MY VEHICLE. I BROUGHT THIS UP TO HONDA'S ATTENTION. NOT THE OTHER WAY AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240906July 31, 2019
SERVICE BRAKES
WHEN DRIVING DOWNHILL ON HIGHWAYS AT 50+ MPH, (THE STEEPER THE DESCENT, THE SLOWER THE SPEED REQUIRED TO INITIATE BRAKE PROBLEMS) THE FRONT OF OUR 2013 PILOT STARTS TO SHUDDER WHEN THE BRAKES ARE APPLIED. THIS SHUDDER IS SO EXTREME THAT WE SOMETIMES HAVE DIFFICULTY MAINTAINING CONTROL OF OUR PILOT AND OF SLOWING DOWN IN TIME TO AVOID HITTING OTHER CARS, AS WELL AS STAYING IN OUR LANE WHEN TRAVERSING HIGHWAY CURVES. THIS SHUDDER BEGAN RIGHT AFTER WE LEFT THE DEALERSHIP WITH THE NEW SUV. VARIOUS MECHANICS HAVE BEEN UNABLE TO FIX THE PROBLEM, EVEN AFTER WORKING ON OUR BRAKES, AND HAVE CAUTIONED US TO BRAKE GRADUALLY WHILE DRIVING MOUNTAIN ROADS AND HIGHWAYS. WE FEEL THAT HONDA SHOULD REACH OUT TO THOSE WITH THIS ISSUE AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240582July 30, 2019
ELECTRICAL SYSTEM
CENTER DISPLAY AND DASHBOARD DISPLAY GO BLANK WHILE DRIVING. IT RESTARTS AFTER SOME TIME. THE CENTER DISPLAY SOMETIMES FLICKERS, SOMETIMES IT MAKES A POPPING NOISE. YOU GET A MESSAGE NETWORK CONNECTION LOST BEFORE THE WHOLE SEQUENCE OF EVENTS START. IT IS A BRAND NEW VEHICLE AND NO ONE IS TAKING OWNERSHIP. THE SCARY THING IS YOU ARE DRIVING ON THE ROAD AND THIS HAPPENS ALL OF A SUDDEN. YOU ARE FORCED TO MOVE OVER TO THE RIGHT LANE AND I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES. AM HOPING HONDA CAN TAKE OWNERSHIP AND FIX THE ISSUE. IN ALL INSTANCES, I WAS DRIVING ON THE HIGHWAY AT AROUND 60MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240691July 30, 2019
UNKNOWN OR OTHER
TOOK POSSESSION OF THE VEHICLE 5 DAYS PRIORS WITH 3 MILES ON THE ODOMETER. SITTING AT A STOPLIGHT AWAITING A GREEN LIGHT AND WAS NOT ABLE TO BLOW THE HORN TO ALERT ANOTHER VEHICLE THE LIGHT HAD CHANGED. AFTER PULLING OVER INTO A NEARBY PARKING LOT I TRIED PUSHING ALL AREAS OF THE CENTER STEERING WHEEL AREA DESIGNATED FOR THE HORN. NO SOUND. TOOK THE VEHICLE TO A LOCAL HONDA DEALERSHIP. TECHNICIAN CHECKED FOR A FUSE ISSUE; FOUND NOT TO BE A FUSE ISSUE. AM AWAITING RESULTS OF A DETAILED INSPECTION OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240689July 30, 2019
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
I BOUGHT THIS VEHICLE AS A "CERTIFIED PRE OWNED BY HONDA" AND FOUR DAYS AFTER THE PURCHASE THE CAR WAS PARKED IN MY DRIVEWAY, IN "PARK" WHEN I HIT THE START/STOP ENGINE BUTTON AND THE VEHICLE DIDN'T START. ALARMS STARTED TO GO OFF SO I ASSUMED IT WAS THE KEY WAS STILL INSIDE THE HOUSE. AS I WENT INSIDE TO CHECK, MAYBE A FEW SECONDS, WHEN I WENT BACK OUTSIDE THE VEHICLE WAS GONE. I FOUND IT IN MY FRONT YARD. IT HAD ROLLED OFF WHILE IN PARK WITHOUT ENGINE ON. AFTER GETTING IT TOWED TO HONDA, DAYS LATER I WAS INFORMED THAT THERE WAS A PROBLEM WITH THE START/STOP ENGINE SYSTEM AND THAT IT ALSO NEEDED THE ENTIRE A/C SYSTEM REPLACED. ATTACHED YOU WILL FIND THE PHOTO I TOOK OF THE VEHICLE STILL IN PARK WHEN I FOUND IT IN MY FRONT YARD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11240726July 30, 2019
SEATS, UNKNOWN OR OTHER
BOUGHT 2011 PILOT IN MAY 2010, BRAND NEW. THE BROCHURE STATED THE VEHICLE HAS LEATHER INTERIOR TRIM. TO MY DISMAY TWO YEARS LATER, THE CENTER SEAT DEVELOPED A CRACK AND WAS TAKEN TO THE DEALER, AND WAS TOLD THE SEAT WAS VINYL. NOT LEATHER! THE HAND REST ON ALL DOORS AND CENTER CONSOLE ARE ALL TORN AND STRETCHED TO REVEAL THE TRIM WAS THIN STRIPS OF SOME SORT OF RUBBER. NOW ALL SEATS ARE ALSO CRACKED AND TORN AFTER THE VINYL HARDENED. I FEEL AS IF I WAS FLEECED BY HONDA. HAD I KNOWN THE INTERIOR WAS RUBBER AND VINYL I WOULD HAVE STUCK WITH THE FABRIC SEATS. ADDITIONALLY THE VEHICLE KEPT SHUTTING DOWN ONLY TO FIND OUT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE 'EATS' BRAKE PADS AND THE EMERGENCY DOES NOT WORK PROPERLY. I LEARNT THE HARD WAY FEW MONTHS AFTER PURCHASING MY VEHICLE. I PARKED IT IN MY DRIVEWAY WHICH HAS A VERY SLIGHT INCLINE, PLACED IT IN NEUTRAL AND APPLIED THE BRAKES AND STEPPED OUT, ONLY TO HEAR HORNS BLOWING. ON CHECKING, THE VEHICLE HAD ROLLED INTO THE STREET. TO THIS DAY THE DEALER CANNOT FIGURE WHY THE EMERGENCY BRAKE DOES NOT WORK IF THE VEHICLE IS ON AN INCLINE WITH THE BACK TOWARDS THE BOTTOM OF THE INCLINE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240404July 29, 2019
UNKNOWN OR OTHER
THE BOARD IS SHOWING THIS MESSAGE AFTER I TURN THE ENGINE ON: KEYLESS START SYSTEM PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240193July 28, 2019
ELECTRICAL SYSTEM
THERE ARE SEVERAL PROBLEMS. THE LOCK FUNCTION DOES NOT WORK WHEN YOU WALK AWAY FROM THE CAR. IT BEEPS ONCE, BUT DOES NOT LOCK. CONTINUE TO GET THE MESSAGE "KEYLESS START SYSTEM PROBLEM". THE SCREEN (FOR RADIO AND SUCH) GOES BLACK. THIS HAPPENS WHEN THE VEHICLE IS BOTH STATIONARY AND IN MOTION. I CAN OPEN MY CAR DOOR AND IT WILL SAY "KEYLESS START SYSTEM PROBLEM BEFORE I EVEN START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240198July 28, 2019
FUEL/PROPULSION SYSTEM
PLS. DO INVESTIGATE HONDA PILOT 2017 AND SOME 2016 SYSTEM EMISSIONS FAILURE AT 50K MILES. IT APPEARS THEY HAVE FUEL INJECTORS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235225July 27, 2019
ELECTRICAL SYSTEM
KEYLESS START SYSTEM LIGHT COMING ON AND OFF,AUTOMATIC LOCKS DONT WORK ANYMORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235287July 27, 2019
ELECTRICAL SYSTEM
THE KEYLESS START SYSTEM PROBLEM WARNING LIGHT HAS COME ON SEVERAL TIMES. THE CAR STILL STARTED BUT IT APPEARS TO BE A MALFUNCTION IN THE WARNING LIGHT SYSTEM ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235300July 27, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHEN DRIVING ON SOME RURAL ROADS WHERE LINE IS CLEARLY PRESENT IN ROAD MY CAR AUTOMATICALLY APPLIES BRAKES AS CRASH AVOIDANCE WHEN ONCOMING CAR IS COMING THAT IS CLEARLY IN ITS OWN LANE. THIS HAS HAPPENED MULTIPLE TIMES AND HONDA WAS NOTIFIED AND DOES NOT SEEM CONCERNED ABOUT THIS SAFETY ISSUE BUT IS AWARE THAT IT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234996July 26, 2019
ELECTRONIC STABILITY CONTROL (ESC)
VSA SYSTEM CONSTANTLY GOING ON IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235163July 26, 2019
ENGINE, VISIBILITY/WIPER, UNKNOWN OR OTHER
MY 2011 PILOT WAS PURCHASED NEW IN AUG 2011, HAS LESS THAN 68000 MILES AND I LIVE IN SOUTHERN CA, YET: MY BATTERY DIED AND HAD TO BE REPLACED APR 2018 (CAR WAS PARKED < 1HR AND WOULD NOT START, BUT STARTED FINE THE HOUR BEFORE). MY ENGINE CHECK TRANSMISSION SYSTEM LIGHT/WARNING CAME ON AND WE HAD TO ADD A QUART OF OIL ON JULY 18, 2019, EVEN THOUGH I HAD AN OIL CHANGE DONE IN MAY 2019 LESS THAN 500 MILES BEFORE. ON 7/24/19, MY FRONT WINDSHIELD WIPERS STOPPED AND TODAY I HAD TO HAVE THE MOTOR REPLACED NOT JUST A FUSE. I'M CONCERNED WHY A HONDA < 9 YRS OLD IS HAVING THESE ISSUES - BURNING OIL & MOTORS DYING. IS MY CAR A LEMON? CAN YOU PLEASE HELP TO ALLOW ME TO HAVE A DEALERSHIP SERVICE DO A FULL INSPECTION/FIX ON THE OIL ISSUE AT NO COST AND POSSIBLY A REIMBURSEMENT ON THE COST OF THE NEW WINDSHIELD WIPER MOTOR (PART & LABOR APPROX. $411 - I CAN PROVIDE A COPY OF THE INVOICE LATER AS THE WORK IS BEING DONE TODAY)? THANK YOU FOR YOUR CONSIDERATION. I WOULD APPRECIATE ANY ASSISTANCE IN ENSURING THAT MY CAR DOES NOT PROGRESS AS A LEMON. I HAVE BEEN A DEDICATED HONDA OWNER SINCE 1981 AND THIS IS THE FIRST ONE I'VE OWNED THAT HAS PROBLEMS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234858July 25, 2019
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT, AWD SYSTEM LIGHT BOTH SPORADICALLY ON AND SLUGGISH ACCELAERATION - DISC IWTH MECHANIC, AFTER INSPECTION AND RESEARCH - FUEL INJECTOR ASSEMBLY NEEDING REPLACMENT LESS THAN 3 YEARS OWNERSHIP, ACCORDING OT MECHANIC, HONDA DELAERSHIPS KNOW ABOUT THIS PROBLEM AND ARE SELLING A LOT OF FUEL INJECTOR SYSTEM AND AN ADDITIONAL REQUIRED PART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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