Honda Pilot Complaints

9,418 consumer complaints on file.

#11245132August 19, 2019
ELECTRICAL SYSTEM, ENGINE
THE HONDA PILOT HAS A FEATURE CALLED AUTO ENGINE IDLE STOP. TO MEET EMISSION STANDARDS, THIS FEATURE PUTS THE ENGINE INTO A STOP/OFF MODE WHEN YOU BRAKE FOR MORE THAN 3 SECONDS. HOWEVER, THIS FEATURE SOMETIMES CAUSES THE CAR BATTERY TO FAIL AND THE CAR TO STALL. THIS COULD HAPPEN WHEN STOPPED AT A TRAFFIC LIGHT OR ON A HIGHWAY STOPPED IN TRAFFIC. IF THE BATTERY HASN'T HAD ENOUGH TIME TO RECHARGE, THE CAR MIGHT STALL AND NEED TO BE COMPLETELY SHUTDOWN, WAIT A WHILE AND MAYBE WILL RESTART. WE BOUGHT OUR CAR IN LATE 2015. THE ISSUE PRESENTED ITSELF BY 2016/2017, MOSTLY AS BRIEF BLIPS AND THE CAR WOULD RESTART. IN SUMMER 2018, AFTER REPEATED VISITS TO HONDA AND NUMEROUS TIMES OF THE CAR COMPLETELY STALLING AT TRAFFIC LIGHTS, WE CHOSE TO REPLACE THE BATTERY. OUR HONDA SERVICE CENTERS KEPT TELLING US THAT THE BATTERY TESTS SHOWED IT WAS FINE AND THAT THE FEATURE ISN'T SUPPOSE TO ENGAGE IF THE BATTERY DOESN'T HAVE "ENOUGH JUICE" TO RESTART. BUT CLEARLY, THAT DOESN'T WORK, BECAUSE MY CAR WOULD INDEED COMPLETELY STALL AND NEED TO TRY TO RESTART. I ONCE HAD TO WAIT FIVE MINUTES STUCK AT A LIGHT IN THE MIDDLE OF A 3 LANE ROAD, AND MY CAR FINALLY RESTARTED. BUT ONCE WE PAID TO REPLACE THE BATTERY (THAT SUPPOSEDLY WAS FINE), THE CAR DIDN'T BLIP OR STALL. BUT ONE YEAR LATER, IT STARTED HAPPENING AGAIN. SOMETIMES THE CAR WILL JUST BLIP, WHERE ALL THE LIGHTS, RADIO AND AIR CONDITIONING WILL BRIEFLY CUT OUT AND THEN COME BACK ON AS THE FEATURE RE-ENGAGES THE ENGINE. BUT SOMETIMES, IT JUST WON'T RESTART. THERE IS A BUTTON YOU CAN HIT TO DISABLE THE AUTO ENGINE IDLE STOP FEATURE. BUT YOU MUST REMEMBER TO HIT EVERY TIME YOU START THE CAR. IF YOU FORGET, ALL IT TAKES IS STOPPING AT ONE TRAFFIC LIGHT AND THE CAR COULD STALL. THERE ARE NUMEROUS ONLINE REPORTS OF SIMILAR ISSUES WITH THIS FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244746August 18, 2019
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT BOTH OF OUR LOW BEAM LIGHTS SUDDENLY WENT OUT. WE HAD TO PULL OVER AND COULD NOT GET THEM TO COME BACK ON. HOWEVER, OUR HIGH BEAM LIGHTS WORKED AND WE DROVE THE REST OF THE WAY USING HIGH BEAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244104August 15, 2019
ENGINE, FUEL/PROPULSION SYSTEM
SEEING AN ISSUE WITH FUEL INJECTORS ASSOCIATED WITH THIS AND I THINK THERE SHOULD BE A RECALL ISSUED FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244125August 15, 2019
STRUCTURE:BODY
THIS COMPLAINT IS IN REGARDS TO THE WELDED NUTS THAT HOLD THE LICENSE PLATE ON THE REAR CARGO DOOR ON MY 2008 HONDA PILOT. BOTH OF THE NUTS WERE WELDED ON A VERY THIN METAL FRAME INSIDE THE REAR CARGO DOOR AND FROM THE WEIGHT OF MY LICENSE PLATE FRAME AND FROM THE VIBRATION WHILE DRIVING OVER THE YEARS, THE NUTS COMPLETELY BROKE OFF WHERE THEY WERE WELDED. THERE IS NO OTHER WAY TO ATTACH THE REAR LICENSE PLATE TO THE REAR CARGO DOOR AND IN MOST STATES THAT'S A TRAFFIC VIOLATION. I CONTACTED HONDA CORPORATE WITH THIS ISSUE AND WAS TOLD THAT MY VEHICLE WAS OUT OF FACTORY WARRANTY SO HONDA WAS NOT RESPONSIBLE FOR THIS ISSUE. MY 2008 HONDA PILOT HAS 80,000 MILES AND IS 11 YEARS OLD, THIS PROBLEM WAS CAUSED BY WEAR AND TEAR OVER THE YEARS AND HONDA SHOULD BE RESPONSIBLE FOR ALL REPAIRS! IS THERE ANYONE ELSE THAT THIS HAS HAPPENED TO WITH THE SAME BODY STYLE AS MY 2008 HONDA PILOT, IF SO WE ALL NEED TO STAND UP AND DEMAND A RECALL CAMPAIGN. SO LET'S ALL TOGETHER DO SOMETHING ABOUT THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243862August 14, 2019
ELECTRICAL SYSTEM
YESTERDAY (AUGUST 13TH) I WAS DRIVING ON A CITY STREET ABOUT 45 MPH AND MY 2012 HONDA PILOT'S DASHBOARD WENT COMPLETELY DARK AND THE SPEED WENT FROM APPROX 45 MPH TO ZERO IN A MATTER OF SECONDS . I WAS IN THE FAR LEFT LANE AT THE TIME WITH CARS ZIPPING BY ME AT MUCH FASTER SPEEDS AND I HAD TO "COAST " TO THE RIGHT HAND SHOULDER OF THE ROAD. WHEN I APPLIED THE BRAKES I DIDN'T KNOW IF I WAS GOING TO BE ABLE TO STOP THE CAR BUT IT DID COME TO A STOP. NOTE: THE RADIO STILL PLAYED . I TURNED OFF THE IGNITION SWITCH , TURNED IT IMMEDIATELY BACK ON AND THE CAR STARTED . I DROVE ON US INTERSTATE 85 FOR 20 MORE MINUTES DIRECTLY TO THE HONDA PLACE THAT SERVICES OUR VEHICLE .THEY HAVE INDICATED THAT NO CODES HAVE SHOWED ANYTHING SO FAR AND HAVE KEPT THE CAR OVERNIGHT TO SEE IF THEY CAN REPLICATE THE INCIDENT . MY CONCERN OBVIOUSLY IS THAT THEY WILL FIND NOTHING AND I WILL BE BACK ON THE ROAD NERVOUS THAT IT CAN HAPPEN AGAIN. AFTER READING MANY SITES ON THE INTERNET REGARDING THIS SAME PROBLEM WITH MANY MODEL YEARS OF HONDA PILOT , EVEN BRAND NEW ONES , IT MAKES ME WONDER IF HONDA HAS REALLY LOOKED INTO THIS . OUR FAMILY HAS OWNED MANY HONDAS FOR MANY YEARS WITHOUT EVER ENCOUNTERING ANYTHING LIKE THIS . I DON'T WANT TO GO PICK MY CAR UP TODAY AND HEAR " COULDN'T FIND ANYTHING WRONG " . I DRIVE GRANDCHILDREN IN THIS CAR ! THIS IS A VERY DANGEROUS PROBLEM AND FROM THE BLOGS ON THE INTERNET IT SEEMS HONDA NEEDS TO SERIOUSLY FIND THE PROBLEM BEFORE PEOPLE DIE . I PLEAD WITH THE POWERS TO BE TO GET TO THE BOTTOM OF THIS PROBLEM BEFORE DEATHS OCCUR. NOTE: SO FAR THE TECHNICIANS AT OUR HONDA DEALERSHIP ACT CLUELESS ABOUT THIS AND OTHERS ONLINE HAVE TAKEN THEIR CARS BACK TIME AND TIME AGAIN WITH NO REAL SOLOUTION. YOU HAVE A GREAT PRODUCT ...NOW STAND BEHIND IT, PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243935August 14, 2019
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE THE VEHICLE WAS STOPPED WITH THE AUTO IDLE ENGAGED AND AIR CONDITIONER ACTIVATED, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE STALLED. ALSO, THE GEAR SHIFTER WENT INTO PARK. THE CONTACT HAD TO PRESS THE ENGINE START BUTTON SEVERAL TIMES FOR THE VEHICLE TO RESTART. ALL THE WARNING INDICATORS ON THE INSTRUMENT CLUSTER WERE ILLUMINATED. THE CONTACT CALLED HONDA OF COVINGTON (100 HOLIDAY SQUARE BLVD, COVINGTON, LA 70433, (985) 892-0001), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 63,500. *AS THE CONSUMER STATED A SOFTWARE UPDATE WAS INSTALLED AND A BATTERY CHECK, BUT THE PROBLEM PERSISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243724August 13, 2019
ELECTRICAL SYSTEM, ENGINE
WHEN ENGINE AUTO IDLE IS ENGAGED, INSTEAD OF RE-ENGAGING WHEN FOOT REMOVED FROM BRAKE, THE CAR STALLS IN ONE OF THREE WAYS. GRADE 1, THE FAN AND RADIO SHUT OFF BUT THE ENGINE ENGAGES ONCE GAS IS APPLIED. GRADE 2, THE FAN, RADIO AND ENGINE SHUT OFF BUT RESTART ONCE GAS IS APPLIED. VARIOUS WARNING LIGHTS THEN APPEAR ON THE DASH. GRADE 3, EVERYTHING SHUTS OFF AND THE CAR WILL NOT RESTART UNTIL YOU SHIFT INTO PARK AND PRESS THE START BUTTON SEVERAL TIMES. THIS IS VERY DANGEROUS AS IT HAPPENS AT INTERSECTIONS WHEN CARS EXPECT YOU TO BE MOVING AND YOU'RE STALLED OUT. I HAVE VIDEO OF THESE INCIDENTS AND HAVE PROVIDED THEM TO THE HONDA DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243735August 13, 2019
ENGINE
I JUST PURCHASED MY HONDA CERTIFIED '17 PILOT ELITE ONE MONTH AGO. I WOULD NOTICE THAT THE CAR WOULD LAG WHEN USING THE AUTO IDLE STOP FUNCTION, IT WOULD SPUTTER, AND EVENTUALLY AND NOW MULTIPLE TIMES, IT WOULD STALL OUT AT A STOP LIGHT OR STOP SIGN WHEN I WAS IN AUTO IDLE-STOP AND TOOK MY FOOT OFF OF THE BRAKE TO GO. MY HONDA PILOT STALLED IN THE MIDDLE OF AN INTERSECTION, WAITING TO TURN LEFT, OF A BUSY MAIN HIGHWAY, WITH MY HUSBAND AND YOUNG CHILDREN INSIDE. WHEN IT WAS SAFE TO TURN, TOOK FOOT OFF OF THE BRAKE AND THE CAR STALLED. IT TOOK MANY FRANTIC ATTEMPTS TO GET THE CAR TO TURN BACK ON TO BE ABLE TO MOVE SAFELY OUT OF THE INTERSECTION. THIS CAR HAS PLACED MYSELF AND MY FAMILY IN DANGER NOW ON MULTIPLE OCCASIONS. TOOK TO DEALERSHIP WHERE THEY INFORM THAT THEY HAVE NEVER HEARD OF THIS HAPPENING, AND THAT THEY DO NOT KNOW WHAT IS WRONG. CAR HAS BEEN TO THE DEALERSHIP TWICE FOR SAME ISSUE NOW, IN ONE MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243761August 13, 2019
UNKNOWN OR OTHER
FACTORY STEREO. I HAD BROUGHT MY CAR TO LIA HONDA IN ENFIELD TO SEE WHY THE FACTORY RADIO WORKS FOR EVERYTHING BUT THE SIRIUS XM RADIO. THEY TOLD ME IT WOULD NEED A NEW ANTENNA AFTER HAVING THE CAR FOR THREE DAYS AND NOT KNOWING WHAT WAS WRONG. CAR HAS 58827 MILES ON IT AND IS A 2016. THEY WANT TO CHARGE ME 750 DOLLARS TO REPLACE MY ANTENNA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243742August 13, 2019
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHEN THE VEHICLE WAS STARTED IN THE MORNING, ALL THE WARNING INDICATORS ILLUMINATED AND REMAINED LIT ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO UNDERRINER HONDA (406-255-2350, LOCATED AT 3643 PIERCE PKWY, BILLINGS, MT 59106) WHERE THE FUEL INJECTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NOT A MAJOR ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 43,476.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243253August 12, 2019
ENGINE
I AM 30 YEARS EXPERIENCED AUTO MECHANIC AND RECENTLY EXPERIENCED MY ENGINE OIL PRESSURE WARNING LIGHT FLASHED IN MY 2014 HONDA PILOT WHILE DRIVING AND ENGINE OVERHEATED . PULLED OVER THE VEHICLE AND FOUND OIL LEAKED COMPLETELY INTO THE COOLING SYSTEM AND RADIATOR RESERVOIR WAS FULL OF OIL/COOLANT. I REMOVED BOTH SIDE CYLINDER HEADS, COULD NOT FIND ANY DAMAGES EITHER HEADS OR GASKETS. I HAD TO REPLACE THE MOTOR ASSEMBLY. I FOUND SAME CASES ONLINE AND ASKED THE HONDA FOR THIS CASE, HONDA DID NOT LET ME KNOW WHAT THEY KNOW. VEHICLE WAS JUST PAID OFF AND HAS 82000 MILES ON IT. THE VEHICLE HAS BEEN SERVICED PROPERLY SINCE DAY 1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243269August 12, 2019
UNKNOWN OR OTHER
AN ERROR WITH THE "KEYLESS START SYSTEM" KEEPS RE-OCCURRING. AN ERROR CODE "KEYLESS START SYSTEM PROBLEM" SHOWS UP. TOOK IT TO THE DEALER AND THEY RE-SET THE COMPUTER (FOR A PRICE), BUT ERROR CODE RETURNED 24 HOURS LATER. DID A GOOGLE SEARCH AND THIS SEEMS TO BE A COMMON ISSUE WITH 2016 HONDA PILOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243163August 11, 2019
ELECTRICAL SYSTEM
HONDA INFOTAINMENT ISSUE: PURCHASED A NEW 2019 PILOT (TOURING) WITH 22 MILES ON IT ON 22 JULY 2019. ON 26 JULY 2019 WHILE DRIVING ON I-10 FROM PHOENIX THE AUDIO QUIT AND THE SCREEN WENT BLANK. ONCE WE STOPPED AND USED REVERSE DISCOVERED THERE WAS NO BACK UP CAMERA AND THE SCREEN WOULD NOT TURN OFF WHEN THE CAR WAS TURNED OFF.TOOK TO DEALER, THEY "FIXED" IT. ON 5 AUG 2019 SAME PROBLEM REOCCURRED. TOOK TO THE DEALER AND THEY FIXED IT AGAIN. FROM 5 AUG TO TODAY (11 AUG) THE SYSTEM HAS OPERATED LIKE IT SHOULD. I DID HAVE THE ABILITY TO SEE WHAT SPEED I WAS GOING AND OTHER GAUGES WORKED. I HAVE READ NUMEROUS REPORTS THAT EVEN THOSE FEATURES WENT BLANK FOR OTHERS.DRIVING FROM TUCSON AZ TO SAN DIEGO, CA TOMORROW AND I AM VERY CONCERNED ABOUT THIS DEFECT HAPPENING WHILE IN THE MIDDLE OF NOWHERE ON I-8! THERE IS NO EXCUSE FOR AN AUTO MANUFACTURER TO NOT LET PEOPLE KNOW WHAT THE STATUS OF A FIX IS AND WHEN TO EXPECT A RESOLUTION TO THE PROBLEM. I HAVE READ NUMEROUS ARTICLES AND EXPERIENCED IT MYSELF, THE DEALERS ACT LIKE THEY HAVE NOT HEARD OF THIS ISSUE. HOW COULD PEOPLE INVOLVED ON THE CAR BUSINESS NOT KNOW OF MAJOR PROBLEM THAT 1000S OF PEOPLE ARE HAVING, IT IS LIKE THE HONDA CORP PASSED THE WORD TO PLAY DUMB. I TRULY LIKE THE HONDA PILOT, TRADED IN A 2016 EXL FOR THIS NEW CAR. WOULD REALLY LIKE FOR THE CAR TO PREFORM AS ADVERTISED FOR MY (FAMILY) COMFORT AND SAFETY. SAFETY BEING THE MAIN CONCERN HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242912August 9, 2019
ELECTRICAL SYSTEM, ENGINE
VEHICLE RANDOMLY DOES NOT AUTOMATICALLY RESTART AFTER AUTO IDLE STOP ENGAGES WHEN IN STOP-GO TRAFFIC ON FREEWAY OR WHEN STOPPED AT INTERSECTION, RESULTING IN A STALLED VEHICLE IN THE MIDDLE OF FREEWAY OR INTERSECTION. ATTEMPTS TO MANUALLY RESTART THE VEHICLE GENERALLY SUCCESSFUL AFTER FRANTICALLY (OR SLOWLY!) PUSHING THE START-STOP BUTTON SEVERAL TIMES. VIDEO DOCUMENTING ISSUE AVAILABLE AT HTTPS://1DRV.MS/V/S!AQY6PDPSAKNNNN5FXRZ2NGSTMND0CG (ADDITIONAL VIDEOS AVAILABLE). ISSUE ONGOING SINCE ~ OCTOBER 2018. DEALER HAS REPLACED BATTERY & ENGINE START-STOP BUTTON TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242489August 8, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, SEATS
THE RADIO IN THIS VEHICLE FREEZES, PRODUCES STATIC FEEDBACK AND ELECTRICAL FEEDBACK WHILE OPERATING THE TOUCHSCREEN. SOUND FROM THE SPEAKERS BECOMES DISTORTED AND LACKING POWER. ELECTRICAL SURGING CAN BE HEARD. THIS OCCURRED WITHIN THE FIRST 1000 MILES SINCE PURCHASED NEW. REAR HATCH ALIGNMENT WAS ALSO NOT INSTALLED PROPERLY FROM THE FACTORY AND REQUIRED A BODY SHOP TO ATTACH IT CORRECTLY. SEAT FABRIC MATERIAL WAS ALSO DEFECTIVE AND COMING APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242662August 8, 2019
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT THE INSTRUMENT PANEL INTERMITTENTLY STOPPED ILLUMINATING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242203August 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
DRIVERS SIDE MIRROR SHAKES WHILE DRIVING. CENTER CONTROL STOPPED WORKING COMPLETELY. LOUD SOUND WILL COME OVER ON THE RADIO AND THEN ALL SYSTEMS STOP WORKING. BACK UP CAMERA DOES NOT WORK, RADIO DOES NOT WORK. VEHICLE IS TURNED OFF BUT THE CENTER CONTROL SCREEN IS FROZEN ON AND WILL NOT TURN OFF. WHEN ON THE BLUETOOTH, RECIPIENT CALLER CANNOT HEAR PERSON INITIATING THE CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242010August 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE WE WERE DRIVING ON THE HIGHWAY. GOING 55 MPH WHEN THE LIGHTS OF THE RADIO AND THEN THE LIGHTS ON THE CONSOLE BEGAN TO FLICKER THEN THEY STAYED DIM MY VERTICAL WOULD LOSE POWER AND THEN WOULD GET POWER LIME THE GEAR WAS SLIPPING THEN CATCHING. IT WOULD MAKE THE CAR LUNGE FOWARD THEN STOP THEN LUNGE TOWARD AGAIN .THEN THE A/C STARTED TURNING OFF AND ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242038August 6, 2019
ELECTRICAL SYSTEM
VEHICLE IS GIVING KEYLESS START PROBLEM ERROR. VEHICLE IS DIFFICULT TO START (TAKES SEVERAL ATTEMPTS TO START). KEY FOB BATTERY REPLACED, CAR BATTERY REPLACED. IT IS INTERMITTENT BUT OCCURS WITH BOTH KEY FOBS. IT OCCURS AT VARIOUS TIMES OF DAY, AFTER SITTING FOR VARIOUS AMOUNTS OF TIME. VEHICLE IS ALWAYS STATIONARY AS IT IS PARKED AND OFF BEFORE STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242052August 6, 2019
STRUCTURE:BODY
THE ATTACHMENT POINTS ON THE FRAME WHERE THE REAR SUBFRAME ATTACHES HAVE NEARLY COMPLETELY RUSTED OUT. THE REST OF THE FRAME APPEARS TO BE IN GOOD CONDITION. AN INTERNET SEARCH SHOWED THAT THIS IS A COMMON ISSUE WITH HONDA PILOTS. GIVEN THE PREVALENCE OF THE ISSUE, IT APPEARS TO BE A DESIGN FLAW. THIS IS A SIGNIFICANT SAFETY ISSUE SINCE COMPLETE FAILURE OF THE MOUNTING POINTS COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE. THE ATTACHED PICTURE IS NOT FROM MY VEHICLE BUT THE DAMAGE IS IDENTICAL TO THAT SHOWN IN THIS PICTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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