Honda Pilot Complaints

9,418 consumer complaints on file.

#11253049September 3, 2019
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR IN MOTION, THE INFOTAINMENT SYSTEM PERIODICALLY AND RANDOMLY WILL 'LOSE CONNECTION' AND BLACKOUT. WHEN THIS HAPPENS THE ENTIRE DASHBOARD BLACKS OUT AND THERE IS NO INFORMATION REGARDING EMERGENCY WARNINGS OR SPEEDOMETER FOR AT LEAST 10 SECONDS, SOMETIMES MORE. I HAVE NO IDEA OF HOW FAST I AM GOING OR IF THERE ARE ANY EMERGENCY WARNINGS. I HAVE TAKEN TO HENNESSY HONDA IN WOODSTOCK, GA FOUR TIMES AND THEY HAVE NOT FIXED THE PROBLEM. THERE IS ALSO RANDOM STATIC ON THE ENTIRE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252360August 30, 2019
FUEL/PROPULSION SYSTEM
ON 8/29/2019 I RECEIVED AN ERROR CODE THAT APPEARED ON THE CENTER DASH DISPLAY UNIT OF MY 2016 HONDA PILOT. THE ERROR CODE SAID "EMISSIONS SYSTEM PROBLEM". I TOOK MY CAR TO THE HONDA DEALERSHIP WHERE I PURCHASED THE VEHICLE FROM, AS A CERTIFIED USED CAR, AND THEY WERE ABLE TO OBTAIN AN ERROR CODE FROM THE VEHICLE. THE ERROR CODE WAS "P219A/B - FOR FUEL INJECTORS. THE SERVICE ADVISOR INFORMED ME THAT THIS INDICATED THAT THE FUEL INJECTORS WERE FAULTY AND THEY WERE OUT OF WARRANTY (3 YRS OR 36,000 MILES)AND I WOULD BE NEEDING TO REPLACE ALL 6 FUEL INJECTORS. IT WAS STATED THAT THE FUEL INJECTORS FOR THIS MAKE AND MODEL COME AS A SET OF 6 AND YOU CAN NOT PURCHASE THEM AS INDIVIDUAL INJECTORS. HONDA PART NUMBER 16010-RLV-315 APPEARS TO CONFIRM THIS. MY VEHICLE ONLY HAS 34671 MILES AT THIS DATE AND IT IS HARD TO BELIEVE THAT FUEL INJECTORS CAN BE BAD WITH THIS MILEAGE. A SEARCH OF THE HONDA PILOT OWNERS WEBSITE SHOWS THAT NUMEROUS OTHER 2016 PILOT OWNERS ARE HAVING THE SAME PROBLEM WITH ROUGHLY THE SAME MILEAGE. I BELIEVE THIS IS A FAULTY PRODUCT AND I SHOULD NOT HAVE TO SUSTAIN REPAIR OR REPLACEMENT EXPENSE. WITH THIS BEING A FUEL SYSTEM COMPONENT, I WONDER WHAT WOULD HAPPEN IF ONE OR MORE INJECTORS WERE TO FAIL COMPLETELY AT HIGHWAY SPEEDS AND IN A SEVERE TRAFFIC SITUATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252223August 29, 2019
AIR BAGS, UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM GOES ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252277August 29, 2019
ELECTRICAL SYSTEM, ENGINE
WHEN DRIVING IN ECO MODE THE CAR SHUTS PARTIALLY DOWN AT RED LIGHTS AND OTHER STOPS AS IS EXPECTED, BUT LIGHTS, RADIO, AC., ETC STILL FUNCTION. EVERY 5 OR 6TH TIME MY CAR NOW SHUTS OFF COMPLETELY AND REQUIRES ME TO RESTART IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252274August 29, 2019
ELECTRICAL SYSTEM, ENGINE
CAR TURNS OFF COMPLETELY WHILE DRIVING, DOES NOT RESPOND TO ATTEMPTS TO RESTART RIGHT AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251974August 28, 2019
AIR BAGS, SEAT BELTS
DRIVING IN THE CITY WHEN THE 3 VEHICLE COLLISION HAPPENED GOING 25-30MPH. THE FIRST CAR STOPPED SUDDENLY TO LET PEDESTRIANS CROSS THE STREET. THEN THE SECOND CAR FOLLOWED AND I DID NOT CATCH THE STOP IN TIME. FRONT AIR BAGS DID NOT DEPLOY WHEN MY CAR REAR ENDED THE OTHER VEHICLES. AND DRIVER SEATBELT DID NOT LOCK. INJURIES OF WHIPLASH, CONCUSSION AND A BROKEN NOSE RESULTED FROM THIS
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11251984August 28, 2019
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246667August 27, 2019
ELECTRICAL SYSTEM
CAR WON'T START: KEYLESS START PROBLEM ERROR. I HAVE REPLACED THE BATTERY TWO TIMES IN 2 YEARS AND DOESN'T FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246671August 27, 2019
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD EXPLOSION SUDDENLY OCCURRED AND THE PASSENGER SIDE EXTERIOR MIRROR DISLODGED FROM THE MIRROR ASSEMBLY. THE CONTACT STATED THAT THE MIRROR ASSEMBLY DETACHED FROM THE VEHICLE. DURING THE FAILURE, THE VEHICLE HAD NOT MADE CONTACT WITH ANYTHING TO CAUSE DAMAGE TO THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251821August 27, 2019
ELECTRICAL SYSTEM
I HAVE GOTTEN AN ERROR ON MY HONDA PILOT EX-L 2016 "KEYLESS ENTRY SYSTEM ERROR. AT 47K MILES. I HAVE GOOGLE THIS ISSUE AND LOOKS LIKE ALL 2016 MODELS ARE GETTING THIS ERROR AROUND THE SAME MILEAGE. I BELIEVE THAT THIS IS A MANUFACTURING DEFECT FOR THE PUSH TO START BUTTON. I WOULD LIKE FOR HONDA TO OWN THIS PROBLEM AND COVER THE REPAIR FOR THIS ERROR. WHEN I TRY TO START MY CAR IT TAKES ABOUT A MINUTE FOR ME TO GET IT STARTED BECAUSE IT WON'T START AND THE SAME THING FOR WHEN I NEED TO SHUT IT OFF. THIS COULD BE A DANGEROUS MATTER INCASE OF AN EMERGENCY THAT YOU NEED TO START YOUR CAR FAST OR SHUT IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246340August 26, 2019
ELECTRICAL SYSTEM, ENGINE
HAVE A 2017 HONDA PILOT TOURING WITH 39K MILES. USUALLY THE CAR GOES INTO 'ACCESSORY' MODE WHEN THE AUTO IDLE STOP KICKS IN BUT A COUPLE OF MONTHS AGO SOMETHING NEW STARTED- I EXPERIENCED A TOTAL STALL FOR THE FIRST TIME, AND IT HAS HAPPENED 3 MORE TIMES SINCE. THE CAR TURNED COMPLETELY OFF, BUT IT DID NOT RESTART AUTOMATICALLY. THE DASHBOARD WAS LIT UP WITH PROBLEMS. I PUT THE CAR IN PARK AND FRANTICALLY TRIED TO RESTART IT AS I WAS ON A HIGHWAY IN TRAFFIC. ONCE IT WAS RESTARTED, I DISABLED AUTO IDLE STOP AND I'VE BEEN DISABLING IT EVER SINCE. HOWEVER, THIS IS A MANUAL FIX AND IS NOT ALWAYS SOMETHING ONE REMEMBERS TO DO, ESPECIALLY SINCE WE HAVE A NEW 16-YEAR-OLD DRIVER ENTERING THE FRAY IN OUR HOME SOON. AFTER RESEARCHING THIS EXTENSIVELY ONLINE, THERE APPEARS TO BE A KNEE-JERK REACTION FROM HONDA TO REPLACE THE BATTERIES IN THESE AFFECTED VEHICLES, BUT IT IS NOT STOPPING THE ISSUE, ACCORDING TO MULTIPLE ACCOUNTS. THE NHTSA HAS MANY DOCUMENTED CASES OF THIS AND IT IS AN OBVIOUS SAFETY ISSUE, BUT NO RECALL IS YET IN PLACE. CALLED HONDA USA CUSTOMER SERVICE AT 9:30 AM TODAY AND VERIFIED THERE ARE NO RECALLS REGARDING THIS PROBLEM AND IF THE CAR IS OUT OF WARRANTY THAT THERE WOULD BE NO FINANCIAL RELIEF FOR NECESSARY PARTS/LABOR RELATED TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245963August 23, 2019
ELECTRICAL SYSTEM
WE HAVE BEEN USING THIS CAR FOR 3 YEARS WITHOUT ANY ISSUE. UNTIL THIS WARNING MESSAGE "KEYLESS START SYSTEM PROBLEM" POPPING UP ON MY DASHBOARD AFTER STARTING THE ENGINE. THE CAR IS STILL ABLE TO START WITH PUSH BUTTON JUST FINE BUT IT IS VERY ANNOYING AND FRUSTRATING THAT IT MIGHT BE ONE DAY THAT THE CAR WON'T START. AFTER DOING THE RESEARCH FROM INTERNET, IT LOOKS LIKE THIS IS A COMMON ISSUE FOR THIS CAR AFTER 30K OR AFTER 3 YEARS. WHAT I WOULD LIKE IS TO HAVE THE HONDA DEALER TO FIX THIS ISSUE WITHOUT COST (RECALL) BECAUSE THE WARRANTY OF THIS CAR IS ALREADY EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245974August 23, 2019
UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM ERROR MESSAGE. SOMETIMES THE CAR WILL NOT START UNTIL I HAVE TRIED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246136August 23, 2019
UNKNOWN OR OTHER
CONVERTOR SPITTING METAL WHICH LEAD TO MY TRANSMISSION GOING BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245887August 22, 2019
POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING ON THE INTERSTATE THE D INDICATOR STARTS BLINKING. THE NEXT EXIT IS STILL 10 MILES AWAY..I STOP THE CAR AT A GAS STATION FOR ABOUT 5 MINUTES. I THEN GET BACK ON THE INTERSTATE TO GET HOME WITHOUT GETTING IN AN ACCIDENT OR FATALLY INJURING MYSELF OR OTHERS ! THIS HAS HAPPENED A FEW TIMES WHENEVER I GO OVER 55-60 MPH. SO IT SEEMS TO BE WHEN THE TRANSMISSION IS CHANGING FROM 3RD TO 4TH GEAR.?? WHY HAVEN'T I RECEIVED A RECALL FOR THIS TRANSMISSION/POWERTRAIN PROBLEM ?? POSSIBLY CAMPAIGN # 04V176000 AND RECALL # P30. I ONLY HAVE 147,000 MILES ON MY PILOT !! HOW MANY PEOPLE HAVE TO GET INJURED OR EVEN KILLED FOR THIS MATTER TO BE TAKEN CARE OF BY SOMEONE OR HONDA ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245141August 20, 2019
STRUCTURE:BODY, SUSPENSION
WHILE DRIVING AT HIGHWAY SPEED, THE REAR OF THE CAR STARTED SWAYING SLIGHTLY. SEVERAL PASSING MOTORISTS MOTIONED ME TO PULL OVER. UPON INSPECTION, WE NOTICED THE REAR CHASSIS ON BOTH SIDES HAD PULLED AWAY FROM THE BODY OF THE VEHICLE, CAUSING THE REAR WHEELS TO TILT IN FROM THE TOP AND OUT FROM THE BOTTOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245308August 20, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE TRAVELING ON AN INCLINE. ALSO, THE BRAKE PEDAL WAS SOFT AND TRAVELED TO THE FLOORBOARD WHEN BEING DEPRESSED. IN ADDITION, THE COLLISION AND BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO RYAN HONDA OF MINOT (3701 S BROADWAY, MINOT, ND 58701, 701-852-1111) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE CONTACT ALSO STATED THAT CERTAIN ELECTRICAL FEATURES ON HER VEHICLE SPORADICALLY FAILED TO OPERATE WHEN NEEDED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245348August 20, 2019
POWER TRAIN
SEEMS TO SHUDDER .. LIGHT ACCELERATION SHUDDERS, LEAVES THEN COMES BACK AGAIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244860August 19, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
OUR "NETWORK" COMPONENTS WERE NOT WORKING. AT HIGH SPEEDS, THE ADAPTIVE CRUISE CONTROL WOULD NOT BRAKE PROPERLY AND COULD HAVE CAUSED AN ACCIDENT. THE "BRAKE" SENSOR IS NOT WORKING PROPERLY. UPON TAKING TO DEALER FOR SERVICE, SERVICE TECHNICIAN SAID THAT THIS "NETWORK" ISSUE HAS OCCURRED ON OTHER CARS. STRONGLY RECOMMEND AN IMMEDIATE INQUIRY TO THIS ISSUE AS IT AFFECTS THE SAFETY FEATURES TOUTED BY THE CAR MANUFACTURER, HONDA. THE SOLUTION IS TO RECONNECT THE NETWORK COMPONENTS, THIS HAS STILL NOT RESOLVED OUR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245007August 19, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V501000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LANDMARK HONDA (5125 DUKE ST, ALEXANDRIA, VA 22304, (703) 823-8000) AND WAS INFORMED ABOUT DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DECLINED THE REPAIRS DUE TO THE FEE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 107,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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