Honda Pilot Complaints

9,418 consumer complaints on file.

#11258318September 26, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN GOING DOWN A STRAIGT HILL GOING AROUND 15MPH MY RPM'S GO UP TO 5 AND 6. IF I PRESS THE GAS THEY GO UP HIGHER. I USUALLY HAVE TO PULL OVER WHEN THIS HAPPENS SO IT THE RPM'S STOP CLIMBING HIGHER. THIS ALSO HAPPENS SOMETHIMES WHEN GOING ON A BACKROAD GOING AROUND 20-25MPH BUT THE RPM'S ONLY GO BETWEEN 2-3. IT SEEMS LIKE THE GEARS ARE NOT SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258366September 26, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER WHILE DRIVING VARIOUS SPEEDS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DICK BROOKS HONDA (14100 E WADE HAMPTON BLVD, GREER, SC 29651, (864) 877-9090) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE FLUSHED AND A TRANSMISSION UPDATE WAS NEEDED. THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE FLUSHED EVERY 1,500 MILES. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN: 10161287 (POWER TRAIN); HOWEVER, IT WAS EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257946September 25, 2019
UNKNOWN OR OTHER
'KEYLESS START SYSTEM PROBLEM' LIGHT COMING UP ON DASH. TODAY THE LIGHT WAS ACCOMPANIED BY AN ALARM/BEEPING ALSO COMING FROM DASH AREA. LIGHT COMES ON RANDOMLY, SOMETIMES AS SOON AS VEHICLE IS STARTED- AND SOMETIMES WHEN CAR IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257653September 24, 2019
ENGINE, FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT INDICATES AN EMISSIONS PROBLEM AT 52000 MILES. DEALERSHIP RECOMMENDS FUEL INJECTOR REPLACEMENT ALTHOUGH VEHICLE HAS BEEN PROPERLY SERVICED AT EVERY MILESTONE. MANY OTHER 2016-1019 PILOT OWNERS COMPLAINING ABOUT THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257769September 24, 2019
FUEL/PROPULSION SYSTEM
THE SYSTEMS EMISSION LIGHT CONTINUES TO COME ON AND OFF. ALSO THE CAR SEEMS TO HAVE TROUBLE WITH RECEIVING FUEL CORRECTLY AND THE CAR SEEMS TO HESITATE ABOUT WHEN ACCELERATING. KNOWN PROBLEM WITH THE FUEL INJECTORS ON THE 2016 PILOT BUT MINE WAS NOT PART OF THE RECALL FOR SOME REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257804September 24, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
WE'VE HAD OUR PILOT FOR 8 OR 9 MONTHS AND WE'VE ALREADY HAD TO HAVE THE HOME LINK BUTTON REPLACED, THE ALIGNMENT DONE TWICE AND NOW THE MASTER CYLINDER IS FAILING. WE ARE TAKING IT IN TODAY TO HAVE THE MASTER CYLINDER REPLACED. IT WAS NOT PROPERLY PRESSURIZING THE BRAKE LINES AND WAS CAUSING A WOBBLING IN THE BRAKES AT HIGHER SPEEDS. THE DEALERSHIP HAS BEEN A REAL PAIN TO WORK WITH AND DID NOT DIAGNOSE THE ISSUE UNTIL MONTHS LATER WHEN IT HAPPENED ON A RIDGELINE. LAST HONDA I'LL EVER BUY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257329September 23, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE VSA LIGHT IS COMING ON AND STAYING ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257480September 23, 2019
SUSPENSION
I STARTED TO NOTICE THE REAR OF MY VEHICLE MAKING CLUNKING NOISE AND OCCASIONAL METAL ON METAL TICKING NOISES AT LOWER SPEEDS AND OVER BUMPS. I JUST ASSUMED MY REAR SHOCKS WERE GOING OUT. I THEN LATER REALIZE THE REAR OF MY VEHICLE IS SITTING A LOT LOWER ESPECIALLY THE DRIVER SIDE. ABOUT A WEEK LATER I TOOK MY CAR IN FOR BRAKES AND WHILE ON THE HOIST LIFTED UP I SEE THAT BOTH OF THE 'TRAILING ARMS" RIGHT/LEFT SIDES HAVE COMPLETELY DETACHED FROM THE SUB FRAME. NOW KNOWING THE REAL ISSUE AT HAND AND DOING MY SHARE OF RESEARCH ONLINE THIS DOESN'T SEEM TO BE ADDRESSED BY THE MANUFACTURE AT ALL, POSSIBLY KNOWING THE POTENTIAL OF HAVING ONE OF THE MAIN COMPONENTS FOR KEEPING YOUR REAR AXLE INTACT WITH THE WHOLE VEHICLE FAIL THAT EASILY!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257198September 22, 2019
UNKNOWN OR OTHER
'KEYLESS REMOTE START PROBLEM' KEEPS APPEARING ON MY DASHBOARD. IS INCONSISTENT AND DOES NOT HAVE ANY PATTERN TO TURNING ON. IT WILL TURN OFF ON ITS OWN AS WELL. LONGEST AMOUNT OF TIME IT HAS LASTED IS 24- 48 HOURS WITHOUT TURNING OFF. I HAVE CHANGED THE BATTERIES IN THE KEY FOB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257108September 21, 2019
ELECTRICAL SYSTEM
I AM HAVING PROBLEMS WITH THE STOP-START SYSTEM OF MY 2016 HONDA PILOT. WE PURCHASED IT BRAND NEW IN 2015 FROM A HONDA DEALERSHIP AND WERE INITIALLY VERY HAPPY WITH IT'S PERFORMANCE. IT IS EQUIPPED WITH A STOP-START SYSTEM WHICH CAUSES THE CAR TO IDLE WHEN YOU FULLY STEP ON THE BRAKES WHEN ARE AT A STOP BUT IT WOULD IMMEDIATELY TURN BACK ON ONCE YOU RELEASE THE BRAKES.WE HARDLY DRIVE THIS CAR SINCE WE ONLY USE IT MAINLY ON WEEKENDS FOR LEISURE TRAVELS WITH THE FAMILY. IT CURRENTLY HAS APPROXIMATELY 33000 MILES. BATTERY IS FINE. I DIDN'T HAVE ANY ISSUES WITH IT UNTIL MAYBE IN THE LAST YEAR I'VE NOTICED IT WOULD TAKE TAKE LONGER TO START AFTER RELEASING THE BRAKES TO NOW IT ACTUALLY COMPLETELY STALLS WHILE AT A COMPLETE STOP IN TRAFFIC, STOP SIGN, STOP-LIGHT OR WHEN YOUR TURNING IN FRONT OF INCOMING TRAFFIC!! THIS HAS BEEN HAPPENING MORE OFTEN THAT I NOW TRY TO ALWAYS REMEMBER TO DISABLE THE STOP-START SYSTEM MANUALLY WHEN I INITIALLY START THE CAR. THIS IS VERY DANGEROUS SINCE THE CAR WOULD COMPLETELY SHUT DOWN IN THE MIDDLE OF THE FREEWAY DURING TRAFFIC, STOP LIGHTS AND STOP SIGNS AND STARTING THE CAR BACK UP REQUIRES SEVERAL TRIES. WHEN IT HAPPENS , THE CAR MAKES A POPPING SOUND LIKE IT WANTS TO START, THEN ALL THE DASHBOARD LIGHTS TURNS ON AND THEN THE RADIO TURNS OFF AND THE CAR COMPLETELY TURNS OFF!!.TRYING TO START THE CAR BACK UP IS NOT IMMEDIATE AND REQUIRES SEVERAL TRIES WHILE PEOPLE BEHIND US ARE HONKING THEIR HORNS LIKE CRAZY TO MAKE YOU MOVE. PLEASE MAKE SURE TO HAVE THIS ISSUE INVESTIGATED SINCE I NOTICED MANY PEOPLE ARE HAVING THE SAME ISSUES AS ME. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257119September 21, 2019
ELECTRICAL SYSTEM, ENGINE
PREVIOUS COMPLAINT SUBMITTED 06/20/2019 COMPLAINT # 11221559 THIS IS THE 5TH TIME I HAVE TAKEN THE VEHICLE IN FOR THE SAME PROBLEM. CAR HAS ENGINE IDLE WHEN VEHICLE COMES TO HALT, BUT WHAT IT KEEPS DOING IS THE ENGINE COMPLETLY SHUTS DOWN AND GOS INTO PARK AND THEN THE ENGINE TURNS OFF. THIS HAS HAPPENED ON FREEWAYS.AND REGULAR STREETS. VEHICLE IS NOT SAFE. IN JUNE HONDA KEPT MY CAR FOR 5 DAYS AND UPDATED SOFTWARE SO THEY CAN SEE PROBLEM AS THEY CAN NOT RELPICATE. THIS CAR ONCE AGAIN IS NOT SAFE AND I FELL I WILL BE KILLED IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257165September 21, 2019
UNKNOWN OR OTHER
AUTO ENGINE IDLE STOP MALFUNCTIONING, LEAVING VEHICLE STALLED AND STRANDED IN THE MIDDLE OF TRAFFIC. HAS HAPPENED TWO TIMES IN LAST MONTH (SEPT 2019) NOW WITH LAST BEING ON A BUSY HIGHWAY WITH YOUNG SON IN CAR. REQUIRED A TOW ($174 TOWING BILL) AND THEN JUMP (VEHICLE HAD TO BE REMOVED FROM BUSY TRAFFIC ASAP) AND VERY FORTUNATE WE WERE NOT HIT AS VEHICLE WAS STALLED IN THE MIDDLE OF 60 MPH TRAFFIC FOR NEARLY 2 HOURS. THE ISSUE HAPPENS AFTER THE ENGINE IDLE AUTO OFF KICKS OFF THE ENGINE BUT THEN WILL NOT RESTART WHEN FOOT IS TAKEN OFF THE BRAKE. THIS DOES NOT APPEAR TO BE A BATTERY ISSUE AS BATTERY HAS BEEN FINE SINCE AND HAS NOT BEEN REPLACED. ENGINE IDLE AUTO STOP FEATURE CANNOT BE TURNED OFF PERMANENTLY AND ONE MUST REMEMBER TO TURN IT OFF EVERY TIME YOU DRIVE THE VEHICLE TO MITIGATE THIS PROBLEM. THIS IS A HUGE SAFETY ISSUE! CAR IS APPROX 2.5 YEARS OLD AND HAS APPROX 34K MILES. ISSUE HAS ONLY SURFACED RECENTLY HOWEVER. TOWING BILL ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256878September 20, 2019
ELECTRICAL SYSTEM
WHEN CAR COMES TO A STOP IN TRAFFIC, AT STOP SIGN OR STOP LIGHT THE ENGINE WILL COMPLETELY SHUT DOWN. IT DOES NOT RESTART BY STEPPING ON THE GAS. I NEED TO PUT THE CAR IN PARK AND PUSH RESTART. A MESSAGE SOME TIMES APPEARS ON THE DASH THAT THE COLLISION ASSIST HAS BEEN ACTIVATED EVEN THOUGH THERE IS NOTHING INFRONT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256906September 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
FIRST A LOT OF DIFFERENT LIGHTS WERE COMING ON SAYING DIFFERENT STUFF WAS WRONG. SO HAD IT FIXED. THEY REPLACED THE SPRING HARNESS IN THE STEERING COLUMN. THEN NOT LONG AFTER THE BATTERY DIED REPLACED IT AND NOW THE BATTERY DIED AGAIN THEN ALL OF A SUDDEN THE KEYLESS REMOTE START PROBLEM LIGHT TURNED ON AND THE MITIGATION SYSTEM DOESN'T ALWAYS WORK IT JUST WORK THEN SOMETIMES DOESN'T WORK, THEIR IS NO LIGHT THAT COME ON TO TELL ME IT NOT WORKING I JUST KNOW BE I'M DRIVING AND MIGHT RAFT I DRIFT OVER A WHITE LINE AND NOTHING HAPPENS AND SOMETIMES IT WORK LET'S ME KNOW I'M GOING OVER THE WHITE LINE ALSO IF I'M COMING UP ON ANOTHER CAR TO FAST IT DOESN'T LET ME NO BY BEEPING AND SOMETIMES IT DOES AND THE CENTER TOUCH SCREEN DOESN'T WORK AT ALL AND THE AC/HEAT DOESN'T WORK EITHER. MY PILOT ONLY HAS 45,000 AND ABOUT 38,000 WHEN I FIRST STARTED HAVING THE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256920September 20, 2019
FUEL/PROPULSION SYSTEM
GAS TANK LEAKING IN GARAGE WHILE ENGINE OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256955September 20, 2019
ELECTRICAL SYSTEM
I NOTICED THAT AUTO IDLE WOULD RANDOMLY TURN OFF AND ON THE CARS ELECTRICITY FOR A SECOND. TODAY, AFTER STOPPING FOR TRAFFIC, THE AUTO IDLE KICKED IN AND THE CAR STALLED IN NEUTRAL. WARNING LIGHTS APPEARED AND I TRIED TO FOLLOW THE INSTRUCTIONS TO RESTART THE CAR, BUT IT WOULDN'T RESTART. I WAS UNABLE TO TURN THE CAR OFF. I KEPT TRYING FOR ABOUT 3 MINUTES AND FINALLY THE CAR TURNED OF AND I WAS ABLE TO START THE CAR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256862September 20, 2019
UNKNOWN OR OTHER
I KEEP GETTING 'KEYLESS START SYSTEM PROBLEM' ERROR WHEN I PUSH START MY ENGINE. THE CAR STILL DRIVES BUT I AM WORRIED IT WILL NOT DETECT THE KEY AND STOP DRIVING ONE OF THESE DAYS WITHOUT WARNING OR ENGINE WON'T START WITHOUT ANY WARNING. I HAVE CHANGED BATTERY FOR MY KEY, IT DOES THIS TO BOTH OF MY CAR KEYS, AND IT DOESN'T HAPPEN ALL THE TIME BUT MORE THAN HALF OF THE TIME I START THE ENGINE. UPON INVESTIGATING ONLINE FORUMS, OTHERS HAVE THIS PROBLEM AND HAVE TRIED TO FIX IT BY GOING TO DEALERSHIP TO REPLACE INTERNAL UNITS, CHANGING CAR BATTERY, RESETTING THE INTERNAL UNIT, CHANGING THE PUSH START BUTTON, ETC., BUT THE PROBLEM COMES BACK. SO I AM HESITANT TO SPEND MONEY ON SOMETHING THAT WON'T BE FIXED. I MADE APPOINTMENT TO FIX IT DEALERSHIP AND THAT WHOLE DAY THE ERROR MESSAGE DID NOT POP UP, BUT THE VERY NEXT DAY IT CAME BACK. I HOPE THIS ISN'T SOME ELECTRICAL ISSUE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256111September 17, 2019
ELECTRICAL SYSTEM
THIS ISSUE HAS OCCURRED ABOUT A DOZEN TIMES OVER THE LAST FEW MONTHS, BUT I WILL SIMPLY DETAIL THE LATEST INCIDENT WHICH HAPPENED YESTERDAY. CAR WAS IN BUSY STOP-N-GO TRAFFIC. AUTO-IDLE START/STOP WAS ENABLED, AS IT IS EVERY TIME YOU START THE CAR. AFTER CAR WAS STOPPED FOR SEVERAL SECONDS, RELEASED THE BRAKE. RADIO CUT OUT, MADE A POPPING NOISE (AS IF IT WAS TRYING TO START BACK UP), BUT PILOT JUST STALLED. DASHBOARD LIT UP WITH ALL LIGHTS. HAD TO SWITCH THE GEAR TO <P>. THEN PRESS THE BRAKE AND PRESS THE START/STOP IGNITION BUTTON. HAD TO DO THIS SEVERAL TIMES BEFORE THE CAR WOULD ACTUALLY START. WAS ON A VERY BUSY 5-LANE HIGHWAY,IN THE FAR LEFT LANE. EXTREMELY DANGEROUS TO HAVE OUR PILOT DIE IN TRAFFIC LIKE THIS. WE DO NOT FEEL SAFE DRIVING THIS CAR, ESPECIALLY WITH OUR KIDS IN IT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256170September 17, 2019
ELECTRICAL SYSTEM
I PURCHASED MY VEHICLE IN MARCH OF 2019, BY MAY MY DASH/RADIO WENT OUT. FIRST IT STARTED WHEN BLUETOOTH WAS CONNECTED, IT WOULD SOUND LIKE A CRACKING NOISE, LIKE STATIC. THIS IS ALL WHILE VEHICLE IS ON AND IN DRIVING MODE. IT WAS A SCARY SOUND LIKE THAT OF AN ELECTRICAL FIRE WAS GOING TO HAPPEN AT ANY SECOND. ULTIMATELY, BOTH DASH AND RADIO COMPLETELY SHUT OFF AND DIDN'T COME BACK ON. I TOOK IT IN TO THE DEALERSHIP, THEY KEPT MY CAR FOR ALMOST A MONTH AND FINALLY GAVE IT BACK AND STATED THAT THE WIRE HARNESS WAS LOOSE, OR NOT PROPERLY INSTALLED AND THEY HAD RE DONE IT PROPERLY. ALMOST 2 MONTHS LATER THE CRACKING NOISES STARTED AGAIN, AND WOULD SPONTANIOUSLY CUT OFF THE BLUETOOTH. THEN A FEW WEEKS LATER THE DASH WOULD RE START ( SHUT OFF AND THEN BACK ON) BLUETOOTH WOULD NOT CONNECT AND SAME NOISES ALL OVER AGAIN. NOW MY DASH TURNS ON SOMETIMES AND THE RADIO DOES NOT CONNECT AND IS A BLACK SCREEN. IT DOES TURN ON SOMETIMES, BUT THIS IS A NEW CAR AND IT'S VERY ANNOYING. HONDA WAS NOT ABLE TO FIX THE PROBLEM, AND I HAVE HEARD SIMILAR ISSUES FROM OTHER OWNERS OF MY SAME VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256266September 17, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THERE ARE SEVERAL ISSUES AND THEY HAVE HAPPENED MANY TIMES - ALL RELATED TO ELECTRICAL SYSTEM, SPEEDOMETER AND INFOTAINMENT DEFECTS. THE INFOTAINMENT AND DASH DISPLAY INCLUDING THE SPEEDOMETER SHUT OFF WHILE DRIVING. THIS INCLUDES THE SPEEDOMETER, ALL SAFETY FEATURES, CRUISE CONTROL SHUTTING OFF WHILE DRIVING. ALSO THE AUDIO WILL COMPLETELY SHUT OFF WHILE DRIVING AND I WILL HAVE NO AUDIO FOR HOURS AT A TIME. ALSO THERE ARE POPS AND CRACKLES OUT OF THE SPEAKERS EVERY TIME I DRIVE THE VEHICLE. I HAVE DETAILED DOCUMENTATION FOR THESE ISSUES INCLUDING VIDEOS OF THE ISSUES HAPPENING WHILE DRIVING. DEALERSHIP HAS ATTEMPTED TO REPAIR SEVERAL TIMES AND THE ISSUES GET WORSE, NOT BETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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