Honda Pilot Complaints

9,418 consumer complaints on file.

#11266655October 6, 2019
SEATS
THE CASING OF THE DRIVER SIDE BACKING JUST FELL OFF FOR NO REASON. DRIVING ON A NORMAL STREET. NOT DOING ANYTHING BUT NORMAL DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266649October 6, 2019
SERVICE BRAKES
BRAKES ARE RIDICULOUSLY SLOW. BRAKE RESPONSE TIME IS VERY SLOW EVEN THOUGH SPEED IS WITHIN 30 MILES PER HOUR OR LESS. YOU LITERALLY HAVE TO PUSH PADDLE COMPLETELY DOWN TO THE FLOOR AND EVEN AFTER THAT IT WON'T STOP IMMEDIATELY. CAR STOPS VERY SLOW. SO CONSIDERING SITUATION (DRIVING IN STREET AND CHILD POPS UP IN FRONT OF CAR) IF YOU HAVE TO STOP SUDDENLY YOU NOT GONNA MAKE IT UNLESS YOU USE EMERGENCY BRAKE OF THE CAR. HONDA MUST FIX THE ISSUE OTHERWISE SOMEONE WILL LOSE LIFE FOR SURE. ALSO, WEIRDLY CAR MOVED FORWARD LITTLE BIT WHEN I JUST PUSHED START BUTTON TO START THE CAR EVEN AFTER BRAKE PADDLE WAS PUSHED DOWN POSITION AND TOUCHING GAS PADDLE AT ALL. I WAS BIT SURPRISED AND THANKFULLY IT WAS IN PARKING LOT SO DIDN'T HIT ANYONE. I AM GOING HONDA DEALERSHIP TO CHECK WITH THEM IF THEY CAN CHECK AND DO SOMETHING TO MAKE BRAKE MORE RESPONSIVE AND TIGHT. THIS IS JUST SECOND DAY OF CAR AND THIS CRAP HAPPENING. I AM BIT SCARED, DISAPPOINTED AND FRUSTRATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266134October 4, 2019
ELECTRICAL SYSTEM
KEYLESS START SYSTEM ERROR THIS STARTED APPEARING AFTER THE CAR WAS TURNED OFF BUT THE ACCESSORY SYSTEM DID NOT TURN OFF. I TRIED STARTING AND TURNING IT OFF MULTIPLE TIMES AND THE ACCESSORY SYSTEM WOULD NOT SHUT DOWN. AFTER REVERSING THE CAR AND THEN DRIVING FORWARD AND RETURNING TO PARK, THE SYSTEM DID TURN OFF BUT THE ERROR WARNING PERSISTED FOR SEVERAL DAYS DESPITE THE CAR FUNCTIONING PROPERLY. THE WARNING WENT AWAY AND RETURNED A FEW DAYS LATER AND I HAVE ALSO HAD KEY NOT DETECTED MESSAGES DESPITE REPLACING THE BATTERY IN THE FOB. AT THE DEALERSHIP, I AM BEING TOLD THIS IS A COMMON PROBLEM WITH 2016 PILOT MODELS, BUT NO RECALL HAS BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266089October 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER WHILE DRIVING 45 MPH. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESUME NORMAL OPERATION. DCH HONDA OF TEMECULA (26755 YNEZ RD, TEMECULA, CA 92591, (951) 268-9197) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266015October 3, 2019
AIR BAGS, SEAT BELTS, EXTERIOR LIGHTING
2005 HONDA PILOT, WHEN I FIRST START THE CAR THE IN THE MORNING THE RED INDICATOR LIGHT FOR THE SEATBELT AND AIRBAG (DRIVERS SIDE AIRBAG) ON THE DASHBOARD COMES ON AND STAYS ON THE ENTIRE DAY THIS INCLUDES STOPPING AND TURNING OFF THE ENGINE, GOING INTO A STORE AND COMING BACK OUT, STARTING THE ENGINE AGAIN, CONTINUE DRIVING FOR EACH DAY UNTIL I RETURN BACK HOME. BUT AT LEAST TWO (2) DAYS A MONTH WHEN I FIRST START THE CAR IN THE MORNING THIS SAME RED INDICATOR LIGHT ON THE DASHBOARD STAYS OFF THE ENTIRE DAY WHILE DRIVING THE CAR. THIS INCLUDES STOPPING AND TURNING OFF THE ENGINE, GOING INTO A STORE AND COMING BACK OUT AND STARTING THE ENGINE AGAIN AND CONTINUE DRIVING FOR EACH DAY UNTIL I GET BACK HOME. EACH TIME THE RED INDICATOR LIGHT IS STAYS ON OR OFF FOR THE DAY I DRIVE MY CAR I USE CITY STREETS 25 MPR. AND DRIVING ON THE TURNPIKE AT 75 MPH. THIS STARTED IN 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265554October 2, 2019
ELECTRICAL SYSTEM
DISPLAY SHOWS REMOTE START SYSTEM PROBLEM, SEEMS LIKE A LOT OF PEOPLE HAVE THE SAME ISSUE, ACCORDING TO THE INTERNET. MOST SAY IT'S THE START/STOP SWITCH IN THE DASH. SO FAR IT DOES NOT SEEM TO EFFECT THE OPERATION OF THE CAR JUST ALWAYS KEEPS THE LIGHT ON SHOWING ENGINE PROBLEM. COMES ON AFTER THE CAR IS STARTED AND HAS BEEN SINCE APPROXIMATELY 1/19/2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265626October 2, 2019
FUEL/PROPULSION SYSTEM
WARNING LIGHT: EMISSION SYSTEMS PROBLEM I PURCHASED THE CAR AT AROUND 56,000 MILES FROM A NON-HONDA DEALERSHIP. THIS LIGHT FIRST APPEARED AROUND 58,000 MILES WHEN I TURNED THE CAR ON IN MY DRIVEWAY TO GO TO WORK. I CALLED MY LOCAL MECHANIC (I.E NOT A HONDA DEALERSHIP) TO ASK TO BRING IT IN FOR DIAGNOSIS, BUT BY THE TIME I BROUGHT IT IN ABOUT 3 DAYS LATER, THE LIGHT HAD GONE OFF. MY MECHANIC READ THE DIAGNOSTIC CODE P0430. PER TSB #17-036, THIS CODE MEANT I NEEDED TO UPDATE PCM SOFTWARE, AND HE TOLD ME TO TALK IT TO A HONDA DEALERSHIP. FROM THIS POINT UNTIL I TOOK IT TO THE HONDA DEALERSHIP, THE WARNING CONTINUED TO GO ON AND OFF FOR DAYS AT A TIME. I WENT TO THE DEALERSHIP ON 6/8/19 AND THE CAR WAS AT 59,184 MILES. I TOLD THE SERVICE ADVISOR WHAT I HAD DONE SO FAR. AFTER DIAGNOSIS, HE INFORMED ME THAT THE PCM SOFTWARE HAD ALREADY BEEN UPDATED BY THE PREVIOUS OWNER, AND THAT THEY FOUND CODE P0430 B2 CAT FAULT, INDICATING THE NEED FOR A NEW CATALYTIC CONVERTER. THIS FELL UNDER THE EMISSIONS WARRANTY AND IT WAS REPLACED A NOT COST TO ME. SHORTLY THEREAFTER, THE WARNING LIGHT PATTERN OCCURRED AGAIN, COMING ON AND OFF SPORADICALLY. I WAITED A WHILE BEFORE TAKING IT BACK TO THE DEALERSHIP, BUT TOOK IT THERE ON 9/21/19 WITH 64,788 MILES. THIS TIME, THE DIAGNOSIS WAS CODES P0430 AND P219B, WHICH IS EXPLAINED IS TSB #18-025, AND I WAS INFORMED I WOULD NEED NEW FUEL INJECTORS, WHICH WOULD NOT BE COVERED UNDER ANY REMAINING WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265769October 2, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
2016 PILOT DOES AT RED LIGHTS WHEN IT GOES INTO HYBRID/IDLE MODE. CAR TAKES SEVERAL MINUTES TO RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265361October 1, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE TRANSMISSION WAS FAILING AND THE VEHICLE DID NOT ACCELERATE SAFELY IN TRAFFIC. THE VEHICLE WAS PURCHASED BRAND NEW BY THE CONTACT. THE CONTACT STATED THAT THE TRANSMISSION FLUID OVERHEATED AND THE TRANSMISSION NEEDED TO BE FLUSHED OF THE BURNT FLUID ON A REGULAR BASIS. THE REPAIR COST $300 TO $400 EACH TIME. THE CONTACT STATED THAT THE FAILURE WAS BECOMING MORE WIDESPREAD. THE VEHICLE WAS TAKEN TO HOWDY HONDA (5519 E BEN WHITE BLVD, AUSTIN, TX 78741, (512) 686-1544) WHERE THE VEHICLE'S COMPUTER WAS CURRENTLY BEING UPDATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265443October 1, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A 2016 HONDA PILOT WITH 41K MILES ON IT AND OUT OF THE BLUE A LIGHT CAME ON SAYING THERE'S A "KEYLESS REMOTE SYSTEM PROBLEM" CHECKING ONLINE AND IT SEEMS TO BE A ISSUE WITH THE MAJORITY OF THIS MODEL AND AROUND THE SAME MILEAGE. SOME OWNERS CAN'T START THEIR CAR AND THE HONDA DEALER HAS NO ANSWER. THEY CHARGE YOU ABOUT 200 TO TRY AND DIAGNOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265460October 1, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING 30-50 MPH, THE VEHICLE BEGAN TO HESITATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MOSES HONDA (LOCATED AT 5210 US-60, HUNTINGTON, WV 25705, (304) 736-5226) WHERE THEY FLUSHED THE TRANSMISSION, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO LESTER RAINES HONDA (LOCATED AT 5102 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25309, (304) 768-1251) WHERE THEY ALSO FLUSHED THE TRANSMISSION, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO LESTER RAINES HONDA AND WAS INFORMED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265483October 1, 2019
POWER TRAIN
THE SUV SHAKES, SHUDDERS, AND RUMBLE UPON LIGHT ACCELERATION AT VARIOUS SPEEDS, SOMETIMES AT 35 MPH OTHER TIMES AT 66 MPH. THE EXPERIENCE IS SIMILAR OR EXACTLY LIKE DRIVING OVER THE EMERGENCY RUMBLE STRIP ON THE SIDE OF THE ROAD, ONLY YOU'RE NOT. THE DEALERSHIP HAS REFUSED TO ADMIT THIS PROBLEM AND FIX THE ISSUE. THE CAR IS ONLY 2 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259064September 30, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
OVER THE LAST YEAR, WE EXPERIENCED THE CAR'S DASH WARNING LIGHTS TURNING ON FOR 1-2 SECONDS AND THE RADIO MAKES A PUFF SOUND PRIOR TO THIS OCCURING...THIS HAS BEEN REPORTED PRIOR ON YOUR SYSTEM. SEE INCIDENT# 10458594. SECOND ISSUE IS REGARDING THE INTERIOR LIGHTS FOR THE HEATING / AC CONSOLE. THE LIGHTS DON'T WORK. THIS HAS ALSO BEEN REPORTED ON YOUR SYSTEM. SEE INCIDENT # 10440512, 10418459, 10345735. BOTH ISSUES OCCUR WHEN DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259128September 30, 2019
ELECTRICAL SYSTEM
KEYLESS ENTRY PROBLEM CAR WON'T START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259123September 30, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE NAVIGATION SCREEN OF THE VEHICLE BLACKS OUT INTERMITTENTLY AND WITHOUT WARNING WHEN I TURN ON THE VEHICLE. I HAVE CALLED THE NEAREST DEALER AT LEAST 3 TIMES OVER THE PAST 3 MONTHS AND THEY KEEP TELLING ME THAT HONDA IS SUPPOSEDLY WORKING ON THE ISSUE- BUT NOTHING SO FAR. SOMETIMES THE PROBLEM CLEARS WHEN I TURN OFF THE ENGINE AND RESTART BUT I NEVER KNOW WHEN IT IS GOING TO WORK OR NOT. CONTACTED HONDA CUSTOMER SERVICE- NO SATISFACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258912September 30, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I PURCHASED THE VEHICLE ON AUGUST 10, 2019. WITHIN 2 WEEKS THE RADIO BEGAN MAKING A POPPING AND CRACKING SOUND THAT SOUNDED LIKE ROCKS HITTING THE WINDSHIELD. THIS SOUND HAPPENS DAILY WHEN I DRIVE THE VEHICLE. ABOUT ONE WEEK AFTER THIS HAPPENED, THE DVD PLAYER WOULD STOP WORKING AND THE SOUND FROM THE RADIO WOULD BEGIN TO COMPLETELY GO OUT. IT WOULD COME BACK ON EVENTUALLY, SOMETIMES AS MUCH AS 30 - 45 MINUTES LATER. AFTER ABOUT TWO WEEKS, THESE PROBLEMS CONTINUED AND THE SCREEN FOR NAVIGATION, ALONG WITH THE SPEEDOMETER SCREEN WOULD COMPLETELY GO BLACK WHILE THE VEHICLE WAS IN MOTION. IT RESTARTS AFTER ABOUT 10 - 20 SECONDS. IN TWO INSTANCES THE REAR BACKUP CAMERA HAS SHUT OFF WHILE I WAS BACKING UP AS WELL. I HAVE REPORTED THE ISSUE TO TWO DEALERSHIPS INCLUDING THE ONE WHERE I MADE THE PURCHASE. I AM SCHEDULED TO TAKE IT IN TO HAVE REPAIRS DONE TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258891September 29, 2019
UNKNOWN OR OTHER
AT ~30K MILES, THE KEYLESS START SYSTEM PERIODICALLY FAILS - ISSUING A WARNING (AUDIBLE & VISUAL) WHEN STARTING/TURNING OFF THE CAR. THE VISUAL WARNING PERSIST WHILE DRIVING. THIS SYSTEM ALSO RESULTS IN A FAILURE OF THE WALK-AWAY LOCK FEATURE. THE ISSUE ISN'T APPARENTLY TIED TO THE CAR'S BATTERY OR THE KEY FOB. THERE IS NO PATTERN TO WHEN THIS ISSUE WILL OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258502September 27, 2019
ELECTRICAL SYSTEM
REMOTE RESTART SYSTEM PROBLEM MESSAGE INTERMITTENTLY DISPLAYS. KEY FOB BATTERY HAS BEEN REPLACED AND ISSUE PERSISTS. ERROR OCCURRING MORE FREQUENTLY WHEN VEHICLE IS STARTED AND REMAINS DISPLAYED WHILE DRIVING. SEEMS TO OCCUR NOW ABOUT EVERY THIRD RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258270September 26, 2019
STRUCTURE:BODY
I HEARD CRUNCHING NOISES COMING FROM THE DRIVER'S SEAT CUSHION. I ASSUMED IT WAS A SPRING GIVING WAY, SINCE THE CAR IS 16 YEARS OLD. I ARRANGED TO HAVE THE FRONT SEATS REUPHOLSTERED AND REPAIRED THE FOLLOWING WEEK. A COUPLE DAYS LATER, I GOT INTO THE CAR AFTER RUNNING AN ERRAND, AND THE DRIVER'S SEAT ACTED LIKE A ROCKING CHAIR! THIS WAS IN THE PARKING LOT OF SAM'S CLUB. I SLOWLY AND CAUTIOUSLY DROVE HOME, SINCE IT FELT LIKE THE DRIVER'S SEAT COULD LET GO. ONLINE RESEARCH INDICATED A BRACKET BROKE THAT HOLDS THE DRIVERS SEAT DOWN, AND THIS IS A WELL KNOWN ISSUE FOR THE HONDA PILOT. THEY SAID NO RECALL BECAUSE NOBODY HAD DIED?? THIS DOESN'T SEEM RIGHT. THE RE-UPHOLSTERER HAD THE BRACKET WELDED AS A SIDE-JOB WHEN HE DID HIS WORK. STILL, THIS ISN'T OK. IF THE SEAT HAD LET GO AND SLID FORWARD WHILE I WAS DRIVING, IT COULD HAVE BEEN A SERIOUS ACCIDENT. I NEEDED TO REPORT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258308September 26, 2019
ELECTRICAL SYSTEM, ENGINE
THIS VEHICLE STALLS WHEN THE BRAKE IS DEPRESSED. THE ENGINE SHOULD RESTART WHEN YOUR FOOT COMES OFF THE BRAKE. IT DOES NOT RESTART. IN ORDER TO RESTART THE ENGINE, THE VEHICLE HAS TO BE PUT IN PARK POSITION, PUT FOOT BACK ON BRAKE, & HOLD THE START BUTTON UNTIL THE VEHICLE RESTARTS. THIS IS A SERIOUS SAFETY ISSUE IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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