Honda Pilot Complaints

9,418 consumer complaints on file.

#11281056November 19, 2019
ENGINE, POWER TRAIN, STEERING
I CHANGED TIRE ,BUSHING STABILIZER,WHEEL BALANCE ALIGNMENT, CHANGED THE TIE ROD AND CV AXLE BUT THE CAR STILL SHAKING BETWEEN THE SPEED OF 60MPH-70MPH..I DON'T REMEMBER WHEN MY HONDA PILOT 2013 MISFIRED THEN THEY FIXED IT BUT MY TIMING BELT EVERYTHING WAS MAKING SOUND , I SPENT TO MY MECHANIC FRIEND COZ THE DEALER CHARGE ME A PRICE OF 950$ TO DO TIMING BELT SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280570November 17, 2019
ELECTRICAL SYSTEM, ENGINE
MY HONDA PILOT WILL STALL OUT WHEN COMING OUT OF THE AUTO START/STOP FEATURE AT AN INTERSECTION. THIS PROBLEM STARTED HAPPENING IN JULY 2019 AFTER HAVING THE TRANSMISSION DOUBLE REPLACED. THIS PROBLEM HAS NOW HAPPENED FOUR DIFFERENT TIMES AND EXTREMELY DANGEROUS FOR MY WIFE AND KIDS WHO ARE LEFT STRANDED AT AN INTERSECTION. MY WIFE HAS TO ATTEMPT TO RECYCLE THE POWER TO THE PILOT BY HOLDING DOWN THE POWER BUTTON TO THE PILOT. MY WIFE HAS CAPTURED MULTIPLE VIDEOS OF THE DASH WITH ALL THE ERROR MESSAGES POPPING UP AFTER IT HAS DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280601November 17, 2019
SEAT BELTS
THE PASSENGER SEATBELT MECHANICAL SPRING IS RUSTED OUT. HONDA ONLY WARRANTIES IT FOR 150K MILES. THIS BEING A LIFE SAVING PIECE OF EQUIPMENT IT SHOULD HAVE A LIFETIME WARRANTY AND ENGINEERED WITH A STAINLESS SPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280689November 17, 2019
ENGINE
MISFIRED 2ND CYLINDER, EXCESSIVE CARBON AND OIL FOULING ON SPARK PLUG. IGNITION COIL NEEDS REPLACED QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280700November 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
CLICKING NOISING WHEN IN REVERSE OR TURNING AND ALSO STALLS BETWEEN 40AND 50 MPH TRANSMISSION HAS HARD TIME SHIFTING ALSO SENSITIVE BREAKING SYSTEM ALWAYS BREAKING LIGHTS COMES ON OR IT WILL SUDDENLY BREAK BY ITSELF.ALL THIS WHILE CAR IS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280530November 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TWICE THE EXHAUST LIGHT AND ALL PANEL LIGHTS HAS COME UP. THE FIST TIME THE CAR WAS A FEW MONTHS OLD AND THE CAR WAS NOT EVEN ON, IT HAPPEN WHEN CAR WAS STARTED. THEY FIX THE FIRST TIME THE SECOND TIME THEY CHARGE US EVEN THE CAR IS NOT 50000 MILES OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280268November 15, 2019
SEATS
WHEN ACCELERATING AWAY FROM A STOP LIGHT, I HEARD A "POP" SOUND AND MY DRIVER SEAT SUDDENLY HAD A "ROCKING" ISSUE. THE DRIVER SEAT NOW ROCKS BACKWARD WHEN ACCELERATING, AFTER RESEARCHING ONLINE AND DOING A VISUAL INSPECTION I FOUND THAT A METAL "L" SHAPED BRACKET THAT MOUNTS THE SEAT BOTTOM TO THE SEAT FRAME HAS SHEARED OFF AT THE RIVET POINTS. THIS CREATES A HAZARD WHEN DRIVING AND I FEAR IN A CRASH, THE SEAT COULD BECOME UNATTACHED FROM VEHICLE INTERIOR COMPLETELY PUTTING OCCUPANT AT INCREASED RISK OF INJURY OR DEATH FROM AIRBAG DEPLOYMENT OR EJECTION FROM VEHICLE! DURING AN ONLINE SEARCH, I FOUND SEVERAL OTHER REPORTS OF THE SAME ISSUE TO NHTSA...THOSE REPORT NUMBERS ARE 1058303; 10578612; 10567737; 10541789; 10505250; 10489089; 10488805; 10466947; 10455702. I CONTACTED HONDA AND WAS TOLD SINCE THE WARRANTY WAS EXPIRED, THERE WAS NOTHING THEY WOULD DO. THIS IS A SAFETY HAZARD!!! WHY DOES SOMEONE HAVE TO BE KILLED BEFORE THE ISSUE IS FIXED?!? WITH SO MANY REPORTS ALREADY BEING LOGGED STATING THIS SAME PROBLEM, I WOULD THINK SOMETHING WOULD BE DONE ABOUT IT. THIS IS JUST AS DANGEROUS AT THE AIRBAG ISSUE THAT RESULTED IN A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280397November 15, 2019
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE HEADLIGHT BULBS NEEDED TO BE REPLACED EVERY THREE MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280157November 14, 2019
AIR BAGS, SERVICE BRAKES, POWER TRAIN
THE GEAR SHIFTER WILL NOT GAUGE IS STUCK IN ONE POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280165November 14, 2019
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. ADDITIONALLY, THE VEHICLE SHIFTED HARD AND JERKED FROM FIRST TO SECOND GEAR. THE VEHICLE WAS TAKEN TO DCH PARAMUS HONDA (120 NJ-4, PARAMUS, NJ 07652, (201) 426-4676) WHERE IT WAS DIAGNOSED THAT THE ROTOR AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279733November 13, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE CAR IS MAKING THESE HORRIBLE NOISES. THE DEALERSHIP CLAIMS EVERYTHING WAS FIND WHEN THEY SOLD IT TO US. WE TOOK IT BACK A FEW DAYS LATER FOR THEM TO FIX IT AND THEY CLAIMED TO FIX IT BUT NEVER DID. WE HAVE TAKEN IT TO MULTIPLE MECHANICS AND THEY CAN NOT FIGURE OUT WHAT IT IS AFTER HAVE IT AT LEAST 3 OR 4 DAYS. IT'S LIKE A VIBRATION/GRINDING NOISE. THE ALIGNMENT IS FINE BUT IT STILL PULLS AND THE STEERING WHEEL IS OFF. IT ALWAYS MAKES A GRINDING NOISE AND THE VIBRATION AND GRINDING STARTS WHEN YOU ARE DRIVING AND IT HITS A CONSTANT SPEED EVEN WHEN YOU DONT USE THE CRUISE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279877November 13, 2019
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT APPEARED. DEALER INSPECTED AND DETERMINED FUEL INJECTOR DAMAGE. HONDA SERVICE BULLETIN STATES "DEBRIS FROM THE HIGH PRESSURE PUMP OR THE FUEL INJECTOR MACHINING PROCESS CAN CAUSE INTERNAL WEAR OR CLOGGING INSIDE THE INJECTOR". HONDA DOES NOT CONSIDER THIS TO BE MANUFACTURER DEFECT DESPITE FUEL INJECTORS NOT DESIGNED TO WEAR OUT AT 62K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279351November 11, 2019
POWER TRAIN
MY CAR IS SHIFTING HARSHLY AND DANGEROUSLY WHILE ACCELERATING BETWEEN 20-30 MPH AND DECELERATING. THIS IS A VERY COMMON PROBLEM IN THE 2016-2019 PILOTS AND SHOULD BE ADDRESSED BY THE MANUFACTURER! 2016 HONDA PILOT (52,000 MILES)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279391November 11, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
"NETWORK CONNECTION LOST" WHEN USING INFOTAINMENT SYSTEM. DASH/SPEED CLUSTER GOES BLACK AND REBOOTS IN MID DRIVE. "FM UNAVAILABLE" DISPLAYED WHEN LISTENING TO RADIO. COLLISION WARNING "BRAKE" MESSAGE DISPLAYS RANDOMLY. SANDY/POPPING NOISES RANDOMLY IN SPEAKERS. ALL OF THESE I CAN NOT REPRODUCE ON THE SPOT, IT IS RANDOM THAT I CAN TELL AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279461November 11, 2019
POWER TRAIN
THE VEHICLE IS JERKING WHEN BEING PUT IN GEAR. RATHER IT IS IN DRIVE OR REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279308November 10, 2019
ELECTRICAL SYSTEM
WILL NOT START USING THE KEYLESS FOB. ALL TROUBLE LIGHTS TURN ON WHEN TRYING TO START. FOOT ON BRAKE AS NEEDED TO START. STILL WON'T START. THE AUTO LOCK FEATURE WON'T WORK. NEW BATTERIES IN THE KEY FOB DON'T HELP. HAD THE CAR TOWED TO THE DEALERSHIP AND WHEN IT WAS LOWERED FROM THE TOW TRUCK IT STARTED RIGHT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279138November 9, 2019
VISIBILITY/WIPER
ON 11/09/19 AT OR AROUND 800PM PST, MY REAR HATCH WINDOW EXPLODED FROM SIDE TO SIDE CAUSING A SPIDER-WEB PATTERN. NOTHING TOUCHED THE WINDOW. HOWEVER, APPROX ONE HOUR PRIOR TO THIS EVENT I DID ACTIVATE THE REAR WINDOW DEFROSTER FOR ONLY 5 MINUTES. STEVENS CREEK HONDA IN SAN JOSE, CA ADVISED THIS BROKEN WINDOW WAS NOT COVERED UNDER WARRANTY. I THEN CALLED MY INSURANCE COMPANY. AS A NOTE, THE HONDA DEALERSHIP PARTS DEPT SAID THE BACK WINDOW WAS BACK-ORDERED AND NO ETA AS TO WHEN A BACK WINDOW WOULD OR COULD BE SHIPPED. NOW, I AM DEALING WITH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279172November 9, 2019
VISIBILITY/WIPER
AT 800 PM PST IN NORTHERN CALIF, MY BACK WINDOW EXPLODED, CAUSING A SPIDER-WEB PATTERN. THE CAR WAS PARKED AND I HEARD A ROLLING/CASCADING CRUNCHING SOUND. I DID NOT REALIZE WHAT HAPPENED OR WHAT CAUSED THAT SOUND UNTIL THE FOLLOWING MORNING. AFTER SEEING THE DAMAGE, I TAPED IT UP AND CALLED MY INSURANCE. STEVENS CREEK HONDA ADVISED IT WAS NOT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278589November 7, 2019
UNKNOWN OR OTHER
WE HAVE OWNED THIS TRUCK SINCE FEBRUARY 2019. THIS SITUATION HAS OCCURRED ON THE CITY STREETS AS WELL AS ON THE HIGHWAY. THE SPEED WOULD VARY BETWEEN 35MPH AND 65MPH. WHILE WE WERE DRIVING WITH 4 SMALL CHILDREN IN OUR TRUCK, THE TRUCK WOULDN'T SWITCH GEARS. OUR FOOT WOULD BE ON THE GAS, BUT THE TRUCK WOULDN'T ACCELERATE. SOMETIMES THE TRUCK WILL BE IN PARK AND WE'LL GO TO SHIFT INTO (D) AND IT WON'T SHIFT. IT HAS HAPPENED MANY TIMES. (I HAVE SELECTED THE MOST RECENT DATE OF OCCURRENCE BELOW, BUT THIS HAS HAPPENED MANY TIMES ON DIFFERENT DAYS. I DO NOT HAVE PHOTOS, AS THIS IS A MOTION THING. I DO NOT HAVE DOCUMENTATION AT THE MOMENT, BUT WILL BE TAKING IT TO A MECHANIC THIS WEEK.) I HAVE ESTIMATED THE MILLES ON THE TRUCK, BUT I BELIEVE IT IS LESS THAN 180K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278706November 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
HUGE/LOUD POP OF RADIO, CAR DOESN'T BEEP, IS STILL IN DRIVE, BUT IS DEAD WHEN: STOPPED BUT NOT SURE THAT AUTOSTART IS ON' BOTH TIMES THIS HORRIBLE ONE HAPPENED, IT WAS A VERY BRIEF PRESS ON THE BREAKS (11/5: ON FREEWAY; 11/6: AT STOP SIGN). SCREENS ON DASH POPPED LOUDLY, AND SUDDENLY ENGINE WAS DEAD. C.SITUATION: THIS WAS NOT A FULL AUTOSTOP ISSUE, SO THERE WASN'T ANY EXPECTATION THAT IT WAS GOING TO RESTART, RATHER IT WAS STILL IN DRIVE AND THE ENGINE WAS GOING. SUDDENLY I AM ROLLING BACKWARDS AS ENGINE IS DEAD. I AM STILL IN DRIVE, SO I HAVE TO PRESS THE BREAK TO STOP ROLLING INTO THE CAR AT THE STOP BEHIND ME! THEN I TRY TO PUT IT IN PARK OR PRESS DRIVE AGAIN, THAT DOESN'T WORK. I HAVE TO COMPLETELY REBOOT THE CAR BY PRESSING BREAK AND PRESSING POWER BUTTON, THEN PRESS DRIVE. THIS IS INCREDIBLY SCARY ON THE FREEWAY BECAUSE THIS WAS NOT AS SLOW MOVING TRAFFIC AS WHEN THE OTHER SITUATIONS HAPPEN (I.E. YOU ARE JUST PAUSING, NOT STOPPING LONG ENOUGH FOR AUTOSTOP TO DO IT'S THING). D.REPERCUSSIONS: SEEMS THAT AFTER THE HUGE 'POP' ONE OF THE SCREENS UNDER STEERING WHEEL IS NOT WORKING PROPERLY. THERE IS A BLANK SCREEN INSTEAD OF THE 'HOME' ONE WHICH NORMALLY SHOWS THINGS LIKE YOUR CRUISE CONTROL FOLLOWING DISTANCE/SET RATE. ALSO THE BUTTONS FOR COLLISION AND LANE DEPARTURE TURNED OFF AND I HAD TO TURN THEM ON MANUALLY. E.FREQUENCY: FIRST HAPPENED TUESDAY THIS WEEK DRIVING HOME FROM WORK, CAR HAD BEEN PARKED ALL DAY, THIS WAS ABOUT 35 MIN INTO MY COMMUTE., I CALLED AND MADE YET ANOTHER APPOINTMENT TO HAVE IT LOOKED AT. THEN IT HAPPENED THE NEXT MORNING, WAS CHILLY, THIS TIME HAPPENED WITHIN FOUR MINUTES OF STARTING UP. F.PRIORITY: I AM EXTREMELY LUCKY I DIDN'T HAVE A FENDER BENDER EITHER TIME. THIS SHOULD NEVER HAPPEN, YOU SHOULD BE ABLE TO TRUST THAT YOUR ENGINE IS GOING TO STAY RUNNING. THIS WILL ALSO GET US IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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