Honda Pilot Complaints

1,017 consumer complaints on file.

#11655023April 16, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Honda Pilot. The contact stated while driving 30 MPH, the vehicle suddenly stopped with a hard braking sound. There were no warning lights illuminated. The contact stopped in the middle of the street, and the driver behind the contact got out of the vehicle and informed the contact that he could have caused an accident. The contact stated that he was told by the other driver to take the vehicle to a dealer. The vehicle was taken to a dealer and the battery was replaced; however, the failure persisted. On a separate occasion, while the vehicle was being driven at an undisclosed speed, the vehicle stalled. The vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. The contact stated that the shock absorbers were repaired, and the screen was repaired, and the transmission was inspected. The failure reoccurred and the vehicle was taken back to the dealer; however, the cause of the failure was not determined. The vehicle was taken back to the residence. The contact stated that the brakes were making abnormal sounds. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654748April 15, 2025
ELECTRICAL SYSTEM
I purchased a used Honda Pilot and in less than 30 days I'm having problems with some electrical wiring harness. The dealership wants me to pay for the repairs. The error message that showed up "auto idle stop ignition problem see your dealership"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654664April 15, 2025
ENGINE
My wife was driving the family down the highway I was a passenger. While we were traveling approximately 70mph down a 4 lane highway there was a loud clunk with a consistent knock and an immediate loss of power. I was able to help navigate her to safety on an off ramp so that my family would be safely off the road. The vehicle was towed to the Honda dealer where it is currently under warranty. The mechanics at the dealership have confirmed a spun bearing on piston number 3 and the motor will need to be replaced. There were zero warning lights and and no notification from any sensors with an OBD tool. Honda America is only willing to replace the motor with a salvaged motor. Unfortunately the VIN from the car with the salvaged motor will not match my current VIN, so if there is an active recall on the engine like on the previous year pilots that are VIN specific, I will not be covered and Honda will have replaced my engine with a known faulty one. I nor should and other family have to take the risk of receiving faulty salvaged Honda parts while still under factory warranty. The attached file is the last service records that are available for the salvaged engine and as you can see there is a noted vibration at the front in as well. Honda refuses to send the information from the salvage yard detailing the engine information including current mileage and the date the motor was pulled from the salvaged vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654605April 14, 2025
UNKNOWN OR OTHER
We've been having a continuous issue and taken it to out Escondido Honda dealership, to the service department. Our service department advisor named Omar had his tech look at it awhiel ago but they couldn't come up with anything. I recently saw the 2 million vehicle recalls on including the Honda Pilot, which we have a 2021 Special Edition. When I put in my VIN it says that there are no recalls as of right now. However, our vehicle is exhibiting the same exact mechanical failure as described in the NHTSA recall. The auto start stop is failing to reengage when trying to start going after the stop light turns green, it completely dies out and won't restart, leaving us stopped and stranded at the stop light or wherever we are at, at that time. We've also had issues that when it does reengage the auto stop/start it sounds like it was struggling initially before it started to just not reengage at all and started leaving us stranded. Then we would have to press on the button to put it back in park and then push the start/stop button. Which wouldn't always work, then we'd have to keep pushing it and eventually started. Please assist and thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654169April 11, 2025
ENGINE, UNKNOWN OR OTHER
Transmission light came on and said: “Emissions system problem. Power may be reduced. See your dealer.” Spoke to dealer who said they are unsure how this could have occurred possibly wear. The vehicle has 41k miles and I’m the only owner. Also said the cam plate is leaking oil which caused the sensors to be damaged and causes the vehicle to lose power while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654051April 11, 2025
ENGINE, SERVICE BRAKES
FUEL SYSTEM, GASOLINE, FUEL PUMP FAILURE CAUSES THE ENGINE TO STALL WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653358April 8, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle has many fault codes that will not clear. Took to dealership and the state they believe its a wheel speed sensor and vehicle is safe to drive. Flashing warnings include AWD system problem, electric parking brake problem, brake system problem, brake hold system problem, electric power steering problem, antilock brake system problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, hill descent control system problem, adaptive cruise control problem, lane keep assist problem, collision mitigation system problem, road departure mitigation system problem, low speed braking problem, auto high beam problem, parking sensor problem, antilock brake system problem, as well as drive mode change unavailable, rear hatch will not open, drivers seat will not automatically move into position once vehicle is started, vehicle will not shut off without having to hit the off button numerous times, and vehicle is not auto shutting off after the 10-15 min timeframe. Dealer states they have ordered the part and is currently on back order. Was told Honda does not provide loaner vehicles for warranty work. Seems strange that a wheel sensor could cause so many errors and shut off all safety features, brakes and drivetrain of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653304April 7, 2025
POWER TRAIN
The transmission stutters between shifts. When I apply a healthy amount of throttle input (say 50% or so), the shifts feel very clean and crisp. When I'm at minimal throttle (but I need to creep along) or when I come close to a stop (not quite full stop) and get back into throttle, there is a noticeable delay in power from 1st to 2nd gear. If there's a delay in acceleration, it can create a dangerous scenario where I can't "escape" out of a situation I need too. It's very unsettling. I also feel stuttery down shifts while I'm braking and coming to a stop. The car lurches forward as I'm braking when it tries to execute its downshifts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652970April 5, 2025
POWER TRAIN, ENGINE
When shifting to reverse it shifts back to park And it will not move forward or reverse I nearly had someone rear ended me as I backed up from my driveway. This has happened numerous times that I am afraid to drive it. The mileage right now is only 216 miles since bought in December 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652867April 4, 2025
ENGINE
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The emissions system continues to malfunction despite multiple repair attempts, with the emission sensor reactivating as recently as February 2025. The VTC oil control valve also previously leaked but was replaced. The battery and seatbelt buckle issues were successfully resolved. The vehicle and components are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The emissions system malfunction may impair engine performance or emissions control, creating potential environmental and mechanical hazards. While the seatbelt and battery issues have since been resolved, they previously created safety risks—such as an unreliable restraint system warning and unexpected failure to start the vehicle. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealership (Winter Haven Honda) has confirmed the emissions system fault multiple times, including diagnostic sessions in December 2024, January 2025, and February 2025. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been repeatedly inspected by the dealership in consultation with American Honda Motor Co. No inspections by police or insurance representatives have been reported. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The emissions warning light first appeared on December 9, 2024, and continued to reappear on December 12, 2024, January 7, 2025, and again in February 2025. These warning messages clearly indicate an unresolved system issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652553April 3, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2021 Honda Pilot. The contact stated that after idling at a red light, the Auto Start failed to operate as designed. The contact had to shift to park(P), and several attempts were needed to restart the vehicle before the contact was able to continue driving. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the battery had failed and needed to be replaced. The battery was replaced; however, the failure persisted. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652301April 2, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The system just shuts down. It may start working again but when it shuts down it is like you put on the brakes. Is usafe if you are being followed. 65
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652225April 2, 2025
ELECTRICAL SYSTEM
The car on multiple occasions (4 separate incidents) after stopping at a red light or stop sign and the auto stop system stopped the engine, once the brake pressure is released, the car would auto start then immediately shift into neutral and completely shut off (engine, electrical, etc). Driver would have to coast/stop at side of road and turn car off and on again. In 2 of the incidents, this happened on a two lane road and completely blocked traffic until the driver could figure out what was happening and restart the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652192April 1, 2025
ENGINE
The engine fails to restart at times after the auto engine idle cuts the engine off when stopped. The previous recall has been completed. When I returned my vehicle to the dealership to have it checked again because the same issue continued to occur, I was told the battery needed to be replaced. I have since replaced the battery with a Honda battery from the dealership yet the issue still occurs. It seems to be worse in cold weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651926March 31, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
It is a horrible system that makes driving with it on more unsafe. It never knows where the lanes actually are and makes adjustments that take you out of the lane all the time. It's unusable and unsafe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651925March 31, 2025
ENGINE, ELECTRICAL SYSTEM
Engines sometimes fails to start again after being turned off briefly. Will have so turn off all electrical and push button to start multiple times before it engine starts again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651919March 31, 2025
ENGINE
My Honda's engine start-stop system isn't restarting at stop lights. Very frightening when the light turns green and I can’t go anywhere. I have to turn off the car and restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651762March 31, 2025
UNKNOWN OR OTHER
I was stopped at a red light and my engine stopped like normal but then when light turned green and i attempted to accelerate the engine never turned back on. I had to put the car in park. Shut down the vehicle and then attempted to start the car again. It took a few time before I was able to start up the vehicle. This has happened multiple times and initially I thought I may have done something but then as it became more frequent, I started paying closer attention to the stop-start of the engine and came to the realization that it is not the way I was operating but more or less an issue with the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651755March 31, 2025
UNKNOWN OR OTHER
On multiple occasions after being stopped at a red light and the engine turns off it failed to restart. After shutting the car completely off and attempting to restart after a few tries it was able to restart however this is an ongoing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651566March 30, 2025
ENGINE
The car randomly fails to start up again after stopping it during an auto start auto stop cycle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot