Honda Pilot Complaints

1,017 consumer complaints on file.

#11663407May 28, 2025
FUEL SYSTEM, GASOLINE, FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Honda Pilot. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The vehicle was taken to the local dealer, who was unable to detect the odor. The vehicle was not repaired. Additionally, the contact stated that while driving approximately 65 MPH with the cruise control activated, the Forward Collision Avoidance feature independently activated, causing the vehicle to abruptly decelerate. During the failure, the message "Reduce Speed" was displayed, but no other vehicles or objects were nearby. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663284May 27, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
With the Idle Stop feature on (meaning the car will shut the motor off when coming to a stop, but keep electrical equipment working), my Honda Pilot, at random times, will completely lose all power when I come to a complete stop. This results in the car being unable to be operated and can lead to numerous instances of injury or even death. In order to have the car work properly again as it should, I have to recrank the car completely. Sometimes the motor turns over without issue, and other times it sounds like it struggles to supply power to crank the car. This was a known issue with Honda, with a recall in place to fix it. I completed this recall in April 2025. As of [XXX] (The same day of the MOST RECENT incident), my Honda Pilot is at Hubert Vester Honda in Wilson, NC for them to troubleshoot the issue further. Per their Maintenance department, Honda has opened up an inquiry further into this issue. My Honda Pilot is a 2024 with less than 23,000 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663249May 27, 2025
ELECTRICAL SYSTEM
The BCM body control module is not working. My wife is scared to drive thinking it can turn on lights wipers and other components. For being a Farley new car it’s crazy to think it’s defected. I had no warning prior to the incident. Honda dealer says they don’t know what caused it The alarm goes off all the time so I have to have it in the driveway with the battery unplugged Honda charges me $2,100 to fix it which is absurd
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663045May 27, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
The camera in the windshield used for collision mitigation, cruise control, lane keep assist, auto high beams, etc. has been found to have gone bad and need replaced by the Honda service center near me. The dashboard indicates all of these issues and disables the use of these safety features. The cost to repair is $1900 which includes camera, installation, and calibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662969May 24, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Random misfires in engine cylinders, excessive jerking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662927May 24, 2025
POWER TRAIN
Vehicle lags when trying to accelerate on to freeway or moving through intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662474May 21, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving with speed control on the vehicle will show warning light in dash and say something is blocking front camera sensor. Causing mirrors to tint automatically xm radio to stop Bluetooth problems and no crude control. Nothing blocking camera have to stop and restart vehicle. Throttle problems intermittent not smooth. To much throttle causing it to shift hard at start downshifting is hard and can also do this in reverse. Have had this at a dealer once and bring back again. They adjusted the throttle body. Seemed to do nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662459May 21, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS
Here it is over two years later and passenger seat switch has not been replaced I was At Gunn Honda in 2/2024 and 6/2024 requesting an update of replacement answer was no parts. Here it is 5/2025 and I have nothing can you get this resolved asap? Recall: #OHB 2020-22 Multi-Model Seat Weight Sensor Safety Recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662277May 21, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving the CMBS (crash mitigation braking system) turns on at random timed intervals causing sudden breaking and jerking of the steering wheel towards center. This causes severe safety issues including increasing the chances of a wreck due to wheel jerk movements during turning and sudden breaking. The CMBS error message pops up on the touchscreen and during the episodes of sudden onset the entire digital display both on the gage cluster and entertainment center go black and an audible clicking is heard in the steering column.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662173May 20, 2025
UNKNOWN OR OTHER
I closed my back door and my back hatchback window shattered outwards. It isn’t winter and nothing hit window. The entire window shattered at same time. Not a crack and then shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661918May 19, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Auto start/stop feature turned off the engine at a stoplight. When the light turned green and the brake pedal was released, the engine did not restart. There also appeared to be some sort of electrical malfunction since the start stop button would not turn off the ignition system in an attempt to reset the vehicle. This happened on a light regulated highway with a posted speed limit of 55 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661819May 19, 2025
ENGINE
Auto Start/Stop failing to start back up creating a safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661815May 19, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle warning lights randomly appeared on dash Adaptive cruise control Vehicle stability assist Hill start assist Trailer stability assist Collision mitigation system assist departure mitigation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661260May 15, 2025
VISIBILITY/WIPER
The rear view mirror popped off the base. Result is driving without rear view mirror until repaired. This is a faulty design with the mirror hex base attached to the windshield and the mirror neck having a spring clip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661163May 15, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
No FIRENo INJURIES0 DEATHS0 The collision mitigation braking system problem, adaptive cruise control problem, lane keeping assist problem, road departure mitigation system problem and auto high-beam problem. All these are keep showing on my dashboard. It is stated that this is the Multi Point Camera RADAR avg cost repair 2000.OO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660832May 14, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2025 Honda Pilot’s Collision Mitigation Braking System and backup sensors have failed three times at low speed, resulting in collisions with objects directly behind or in front of the vehicle. These include a front collision with a tree, running over a small tricycle, and backing into a tree — all under 5 mph with sensors fully enabled. The system failed to detect or respond in any instance. This is a critical safety failure
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11660306May 12, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
The collision mitigation braking system problem, adaptive cruise control problem, lane keeping assist problem, road departure mitigation system problem and auto high-beam problem. All these are keep showing on my dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660239May 11, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY
1. Rear tailgate latch will not always release when pressing the dashboard button or remote fob button. The tailgate will attempt to rise, go about 1/2 inch, stop, beep 3 times and then close again. It can only be opened after this by manually pulling on the outside handle and giving it a sharp jerk upwards. 2. While trying to investigate a metallic tapping sound in the rear of the vehicle, I looked under the rear bumper and located a wiring bundle that had lost its support from a plastic clamp. The bundle was frayed, and there were exposed and frayed wires visible showing the copper inside the insulation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660202May 10, 2025
STEERING
Steering will make creaking/knocking noise any time the temp warms to 70 or more or if temp is below, after about an hours drive. Hundreds of reports online about this exact issue with dozens of videos, all with the exact same issue. Yet Honda has done nothing to solve the problem or investigate the safety impacts of leaving this issue unchecked. Happens when turning the wheel whether in motion or parked. Doesn’t matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659886May 9, 2025
UNKNOWN OR OTHER
I notice there is an investigation on the Honda Pilot Stop and start shutting off the engine this also happen to my car twice this week and also once prior to this. There are also issue where the radio will restart when the auto stop and start restart. In the report I don't believe the 2021 Honda Pilot was included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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