Honda Pilot Complaints

9,418 consumer complaints on file.

#11308763February 12, 2020
ELECTRICAL SYSTEM
FOR THE FIRST TEN MONTHS AFTER PURCHASING A BRAND NEW 2019 HONDA PILOT TOURING I WAS TREATED AS ONE OF HONDA'S GUINEA PIGS. I WAS PUTTING MY FAMILY'S LIVES AT INCREASED RISK, LOSING TIME AT WORK AND GOING THROUGH IMMENSE STRESS WHILE HONDA ATTEMPTED TO SOLVE A MAJOR ELECTRICAL ISSUE WITH MY VEHICLE. THROUGH MY EXTENSIVE PROACTIVE EFFORTS AND NUMEROUS TIMES LEAVING THE VEHICLE WITH THE DEALER A SOLUTION WAS EVENTUALLY FOUND. AFTER THE FINAL REPAIR WAS COMPLETED IT BECAME APPARENT THE EXTENT OF THE IMPACT THE FAULTY WIRING HAD ON THE VEHICLE'S SAFETY AND FUNCTION. AFTER THE ELECTRICAL ISSUE WAS CORRECTED THE OVERALL OPERATION OF THE VEHICLE WAS SIGNIFICANTLY DIFFERENT THAN THE DAY THE VEHICLE WAS PURCHASED. NO MORE NEAR ACCIDENT CAUSING FALSE AUTOMATIC EMERGENCY BRAKING OCCURRENCES. NO MORE CRUISE CONTROL AND LANE ASSIST MALFUNCTIONS, RANDOM LOSS OF THE SPEEDOMETER AND BACKUP CAMERA OR OTHER FREQUENTLY EXPERIENCED SAFETY ISSUES. NO MORE UNUSABLE INFOTAINMENT SYSTEM. IT WAS EXTREMELY APPARENT THE IMPACTS OF THE FAULTY WIRING WERE WIDE SPREAD IN THE VEHICLE AS SOLD. THE FIRST TEN MONTHS THAT MY WIFE, TWO CHILDREN AND I USED THE VEHICLE AS OUR MAIN SOURCE OF TRANSPORTATION, WHILE HONDA ATTEMPTED TO SOLVE THE ISSUE, IT WAS NOT FUNCTIONING AS DESIGNED AND ADVERTISED OR UP TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION STANDARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308848February 12, 2020
FUEL/PROPULSION SYSTEM
WITH LESS THAN 40K MILES, THE VEHICLE RECEIVED A MESSAGE ABOUT AN ENGINE PROBLEM. TOOK TO DEALER AND WAS ADVISED THAT IT WOULD REQUIRE NEW FUEL INJECTORS, AT A COST OF APPROXIMATELY $1300. I HAVE HAD OTHER HONDA VEHICLES THAT HAVE GONE 100K MILES AND MORE WITHOUT SUCH PROBLEM. THIS IS UNACCEPTABLE. IT SHOULD BE COVERED ON SUCH A LOW MILEAGE VEHICLE REQARDLESS OF VEHICLE AGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308889February 12, 2020
FUEL/PROPULSION SYSTEM
WE HAVE BEEN HAVING ISSUES WITH OUR PILOT SINCE NOVEMBER. I WENT TO START IT ONE DAY AND A LOT OF LIGHTS ON THE DASH TURNED ON. IT HAS BEEN DETERMINED BY HONDA THAT THE ISSUE IS FUEL INJECTORS, IT SOUNDS LIKE THIS IS A WELL KNOWN ISSUE WITH THIS YEAR PILOT, WE HAVE BEEN IN CONTACT WITH MANY OTHERS WHO HAVE TOLD US THIS. THE LIGHTS COME ON WHEN THE VEHICLE IS FIRST STARTED AND STAY ON THROUGH ALL DRIVING. WE HAVE CHECKED THE CODES THAT POP UP AND IT SWITCHES THE MISFIRE CODE FROM ONE CYLINDER TO ANOTHER, AND ALSO SHOWS MULTIPLE MISFIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308529February 11, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE SHUDDERED. THE CONTACT STATED THE EMISSIONS SYSTEM AND TRANSMISSION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308581February 11, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM COMES ON WHEN STARTING THE CAR AND SOMETIMES WHILE DRIVING. NO REASON FOR THE ERROR AND SEEMS TO BE A CONTINUOUS PROBLEM WITH HONDA PILOT OWNERS. NO CONSISTENCY TO THE MESSAGE AND WHEN IT COMES ON. FIRST TIME NOTICING ISSUE WAS IN AUGUST, THEN AGAIN IN SEPTEMBER, DECEMBER, JANUARY AND FEBRUARY. IT CAN HAPPEN 1 DAY AND NOT COME BACK ON TILL 3-4 DAYS LATER. SEEMS TO BE MORE FREQUENT WHEN THERE IS OUTSIDE PRECIPITATION SO MAYBE TRIPPING SOME SENSOR. NOT A BATTERY ISSUE AS NEW BATTERY HAS BEEN INSTALLED IN NOVEMBER AND STILL GETTING THE MESSAGE AND FOB BATTERIES HAVE ALSO BEEN REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308617February 11, 2020
UNKNOWN OR OTHER
MY CAR JERKS OFTEN WHEN ACCELERATING, ESPECIALLY AROUND 12MPH. I HAVE TOOK MY CAR TO THE DEALERS MANY TIMES. THE MOST RECENT ONE IS FOUR DAYS AGO. THE DEALER SAID THE CAR IS OPERATING AS DESIGNED, AND THE JERKS IS DUE TO THE 9-SPEED TRANSMISSION. I CAN'T AGREE WITH IT. IT IS NOT SAFE WHEN THE CAR SUDDENLY HOP FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308272February 10, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
I BEEN HAVING A LOT OF PROBLEMS WITH THE 2020 HONDA PILOT BLACK EDITION THE BRAKE ALERT ON THE DASH COMES ON OUT OF NO WHERE WITHOUT ANYONE OR ANYTHING AROUND ME. THE INFOTAINMENT, DASH AND SPEAKERS WITH SHOTTING OFF N MAKING POPPING NOISES. THIS SUV I USE IT WITH MY FAMILY AND THAT CAN CAUSE A REALLY NASTY ACCIDENT BC ALL THAT HAPPENS ALL OF SUDDEN AND IS REALLY SCARY. I HAD MY SUV ALREADY TWICE IN THE DEALER N NOW IS GOING TO BE 3RD TIME. SOMETHING HAVE TO BE DONE. THIS A 50K+ SUV AND DRIVING WITH A VEHICLE THAT HAVE DOES TYPES OF ISSUES IS A BIG RISK ESPECIALLY WITH OUR KIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308334February 10, 2020
POWER TRAIN
TOOK MY VEHICLE TO LITHIA HONDA OF SALEM OREGON WITH UNDER BUMPER TO BUMPER AND POWERTRAIN WARRANTY WITH TRANSMISSION JERKING(SERVICE MANAGER: BRENT CALLED ME ADVISED THAT SOFTWARE HE WILL TAKE CARE OFF BUT FLUSHING TRANS. FLUID AS PER MNFG> KNOWN TSB IS NOT AND WE NEED TO PAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308095February 9, 2020
POWER TRAIN
FIRST WHEN I BOUGHT THE VEHICLE NEW AFTER ONE MONTH A MESSAGE POPPED UP SAYING 'TRANSMISSION PROBLEM' ON THE DASHBOARD AND THE CAR ONLY HAD 2,000 MILES ON IT. I TOOK THE CAR TO HONDA DEALER. THEY DIDN'T DO ANYTHING AND SAID DON'T KNOW WHAT HAPPED AND THEY WERE ABLE TO REMOVE THE MESSAGE WITHOUT DOING ANY REPAIR. NOW THE 2018 HONDA PILOT HAS 24,000 MILES ON IT , THE VEHICLE JERKS AND I FELT THE TRANSMISSION FLARED AND HARD SHIFT IN GEAR 2ND TO 3RD. IT DOES NOT FEEL SAFE TO DRIVE THE CAR. IT KEEPS ON JERKING WHEN YOU ARE DRIVING AT 30 MILES OF HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307934February 8, 2020
STEERING
MAKE NOICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307767February 7, 2020
ELECTRICAL SYSTEM, ENGINE
WHILE STOPPED AT A FREEWAY OFF RAMP. THE CAR AUTOMATICALLY SHUT OFF THE ENGINE PER THE START/STOP FEATURE. WHEN THE LIGHT TURNED GREEN THE CAR DID NOT RESTART AND INSTEAD COMPLETELY SHUT OFF AND PUT ITSELF INTO PARK. I HAD TROUBLE RESTARTING WHILE TRAFFIC BUILT UP BEHIND ME. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. IT IS A VERY DANGEROUS AND DISCONCERTING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307300February 5, 2020
AIR BAGS, STRUCTURE:BODY
WE WERE HIT ON THE DRIVERS AND PASSENGERS SIDES OF THE VEHICLE BY ANOTHER VEHICLE THAT WAS TRAVELLING AT AN ESTIMATED 90-100 MPH, AND THE AIRBAGS DID NOT DEPLOY. MY VEHICLE WAS TRAVELLING AT ABOUT 50 MPH ON AN INTERSTATE WHEN IT WAS STRUCK ON THE DRIVER'S SIDE FIRST. THE FORCE OF THAT IMPACT PUSHED MY VEHICLE INTO A LARGE BOX TRUCK ON THE PASSENGER'S SIDE. THE POLICE STATED THAT THE AIRBAGS SHOULD HAVE DEPLOYED WITH THE EXTREME FORCE OF THE IMPACT.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11306906February 4, 2020
ELECTRICAL SYSTEM
WHILE DRIVING MY SPEAKERS BEGAN TO CRACK : YOU CAN'T LISTEN TO THE RADIO . AFTER A FEW MOMMENTS THE SCREEN TURNS BLACK ' NETWORK CONNECTION LOST ' GOES BLANK OR AUDIO TURNED OFF . THEM GOES COMPLETELY BLANK . THEM THE SPEEDOMETER WILL ALSO GO BLANK. THIS HAPPEN WHILE USING APPLE CAR PLAY , GPS. AS WELL AS XMRADIO . I WAS ON CITY ROADS THE FIRST TIME IT HAPPENED THEN HIGHWAY WERE IT HAPPENED FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306908February 4, 2020
SERVICE BRAKES
I WAS DRIVING DOWN THE HIGHWAY , HAD THE CRUISE CONTROL SET . 75 NO OTHER CARS AROUND WHEN IS SLAMMED THE BREAKS AND THE SCREEN FLASHED A BIG RED BRAKES BOX . SCARED THE LIFE OUT OF ME . AT RANDOM TIMES THE RED BRAKES BOX WITH POP UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307004February 4, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY, MY 2017 PILOT ELITE SPONTANEOUSLY ACCELERATED AND RPMS REVVED. I TAPPED THE BRAKES AND IT RETURNED TO THE NORMAL SPEED. TRAFFIC WAS SPARSE, BUT IF IT HAD BEEN BUSIER THIS COULD HAVE EASILY CAUSED A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307006February 4, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
FROM A STOP, AT TIMES WHEN I TAKE MY FOOT OFF THE BRAKE WITH THE AUTO-ENGINE IDLE SET TO "ON", WHEN I TRY TO ACCELERATE, THE ENGINE WILL CUT OFF. THE CAR PUTS ITSELF IN EITHER NEUTRAL OR PARK, THEN I HAVE TO RESTART THE CAR - DEPRESS BRAKE AND PRESS BUTTON - AFTER 30 SECONDS TO A MINUTE. I WAS LUCKY NOT TO HAVE BEEN REAR-ENDED SINCE AT A GREEN LIGHT, OTHER DRIVERS GO, AND DO NOT EXPECT A DRIVER IN FRONT OF THEM TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307007February 4, 2020
ELECTRICAL SYSTEM
WHILE DRIVING, I RECEIVED AN ALERT THAT "SOME DRIVER ASSIST SYSTEMS CANNOT OPERATE." LIGHTS INDICATED THAT THE COLLISION MITIGATION, AND LANE DEPARTURE, AND LIGHTS WERE AFFECTED. I DO NOT WANT THE COLLISION MITIGATION SYSTEM TO RANDOMLY DISABLE (OR ANY SYSTEM FOR THAT MATTER). THE DEALER PERFORMED A HARD RESET ON MY SYSTEM AND WE'LL SEE IF IT'S FIXED. STILL, IT POSED A HAZARD TO ME AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307042February 4, 2020
ENGINE
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE CENTER MEDIAN. THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT BLACK SMOKE WAS EMERGING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS AN ODOR OF BURNING OIL PRESENT. THE VEHICLE WAS RE-STARTED BUT LACKED FORWARD MOMENTUM. THE VEHICLE WAS DRIVEN HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE CONTACT ALSO MENTIONED THAT THE ENGINE WAS REPLACED BY AN INDEPENDENT MECHANIC PREVIOUSLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307121February 4, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE HONDA PILOT'S DASHBOARD AND LCD TOUCH SCREEN WOULD RESTART RANDOMLY, FOR NO REASONS. THE ELECTRICAL SYSTEMS WOULD RESET (OR RESTART) SEVERAL TIMES A DAY WITHOUT LOGICAL REASONS. THE AMERICAN HONDA AUTOMOTIVE WAS NOT HELPFUL WHEN I INFORMED THEM OF THE ISSUE. THIS HAPPENS EVERYDAY, SEVERAL TIMES A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306681February 3, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM ERROR MESSAGE: HAVING TROUBLE STARTING AND TURNING OFF VEHICLE. HAVE TO PRESS START BUTTON SEVERAL TIMES OR HOLD LONGER. SOMETIMES, I HAVE TO DEPRESS BREAK AND THEN TRYING AGAIN...START BUTTON LIGHT IS NOT ALWAYS ON. IT'S TAKING LONGER AND LONGER TO START AND TURN OFF VEHICLE. I HAVE BEEN GETTING THIS MESSAGE FOR ABOUT 7 MONTHS. I HAVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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