Honda Pilot Complaints

9,418 consumer complaints on file.

#11302349January 27, 2020
ELECTRICAL SYSTEM
DIGITAL INSTRUMENT PANEL THAT CONTAINS ALL GAUGES (SPEEDOMETER, TACHOMETER, GAS GAUGE, ETC.) INTERMITTENTLY TURNS OFF WHILE THE CAR IS IN OPERATION. THE SCREEN GOES ENTIRELY BLACK AS IF THE CAR IS NOT ON, MEANING WE DO NOT HAVE A FUNCTIONING SPEEDOMETER WHILE THE CAR IS IN OPERATION WHEN THIS OCCURS. WE'VE HAD THE CAR AT THE DEALERSHIP TWICE FOR THIS ISSUE AND IT STILL ISN'T RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302352January 27, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 45MPH THE VEHICLE MADE A GRINDING SOUND AND THE RPM'S FELL WITHOUT WARNING. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION THE CONTACT HAD ASSOCIATED RECALL NHTSA CAMPAIGN NUMBER: 04V176000(POWER TRAIN) WITH THE VEHICLE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 203,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301894January 26, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM BEING DISPLAYED. STILL ABLE TO START VEHICLE, UNKNOWN HOW MUCH LONGER OR WHAT IF ANY FEATURES CAN AND WILL BE DISABLED. SEVERAL OTHER OWNERS ARE COMPLAINING ABOUT THE SAME EXACT ISSUE. SEEMS TO BE RELATED TO DEFECTIVE START/STOP SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301869January 25, 2020
STRUCTURE:BODY, SUSPENSION
2004 HONDA PILOT DRIVER SIDE REAR SUBFRAME CROSSMEMBER RUSTED AND FALLING APART. STARTED TO RUST AROUND 2010 THEN WORST AT 2019. ONLY THE DRIVER SIDE IS RUSTED AND BAD. THE PASSENGER SIDE HAS NO ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301589January 24, 2020
SEAT BELTS
DRIVER'S SEAT BELT DOES NOT WORK PROPERLY. IT IS AT LEAST 10 INCHES SHORTER THAT ALL OTHER SEAT BELTS IN THE VEHICLE. THIS MAKES IT IMPOSSIBLE TO LOOK AROUND AND SEE CLEARLY WHEN BACKING, TURNING, AND MERGING. ALSO, THERE IS NOT AN ELR WITH THIS BELT. THIS SEEMS LIKE A HUGE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301743January 24, 2020
UNKNOWN OR OTHER
SUDDENLY RECEIVING A 'KEYLESS START SYSTEM PROBLEM' ERROR MESSAGE. I HAD PARKED ON A NEIGHBORHOOD STREET IN 70 DEGREE WEATHER AT SUNSET AND THE NEXT TIME I GOT INTO MY CAR, THERE WAS THE ERROR MESSAGE WHEN I TURNED IT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301288January 23, 2020
FUEL/PROPULSION SYSTEM
TOOK MY HONDA PILOT ELITE 2017 IN AFTER HAVING THE CHECK ENGINE LIGHT ON DISPLAYING "EMISSIONS SERVICE PROBLEM". IT WAS DIAGNOSED AT OUR HONDA DEALERSHIP AS P0430 AND NEED ALL FUEL INJECTORS REPLACES. MY SUV HAD ONLY 39,000 MILES ON IT AND WAS OUTSIDE THE MANUFACTURERS WARRANTY BY 3,000 MILES. THE REPAIR ESTIMATE WAS $2,100. I WAS SHOCKED TO HEAR THIS AS THE VEHICLE IS ONLY 2 YEARS OLD. I SAW ONLINE THIS WAS A COMMON ISSUE WITH BOTH 2016 AND 2017 PILOTS WHICH IS CONCERNING AS HONDA HAS NOT MADE ANY RECALLS. IN THE END, OUR DEALERSHIP CALLED HONDA AND GOT HONDA TO COVER MOST OF THE REPAIR WITH THE DEALERSHIP COVERING THE REMAINDER. I AM NERVOUS WITH THE QUALITY OF HONDA VEHICLES AND EVEN THAT THE NEW FUEL INJECTORS WILL ONLY HAVE A LIFE OF 40,000 MILES AND I WILL BE IN THE SAME SPOT 2 YEARS FROM NOW. HONDA NEEDS TO TAKE CARE OF THIS FULLY AND A RECALL IS NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301314January 23, 2020
STRUCTURE:BODY
WHITE PAINT PEELING OFF IN CHUNKS BETWEEN WINDSHIELD AND ROOF. NOTICED WHEN PARKED. DEALER SAID ITS NOT UNDER THE 2019 ISSUED EXTENDED WARRANTY FOR 2014 HONDA PILOTS PAINTED WHITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301366January 23, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STRUCK A DEER. THE CONTACT STATED THAT ONLY THE PASSENGER'S SIDE AIR BAG DEPLOYED. THE LOCAL POLICE DEPARTMENT HAD THE CONTACT DRIVE THE VEHICLE TO A REST AREA. A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE FOLLOWING DAY THE CONTACT WENT TO THE DOCTOR AND WAS DIAGNOSED WITH WHIPLASH AND A CONCUSSION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS DEEMED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11301126January 22, 2020
ELECTRICAL SYSTEM
WE WE'RE DRIVING DOWN THE INTERSTATE AND THE INSTRUMENT PANEL AS WELL AS THE INFOTAINMENT CENTER WENT BLACK/COMPLETELY OUT. WE COULD NOT TELL OUR SPEED NOR ANY OTHER VEHICLE DATA AS THE INSTRUMENT PANE WAS DEAD. WHILE THE INFOTAINMENT CENTER GOING OUT IS BAD, HAVING NO INSTRUMENT PANEL IS VERY DANGEROUS AND A MAJOR SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301156January 22, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THE VEHICLE STABILITY ASSIST WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO DEACTIVATE THE CONTROL MODULE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301077January 22, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
PURCHASED THE NEW 2019 HONDA PILOT ELITE AT AROUND 3,000 MILES. WHILE DRIVING AROUND 25-30 MILES PER HOUR SPEED ON PAVED ROADS, SOMETIMES NOT ALL THE TIME. THE CAR DOWNSHIFTING AND STALLING FOR A FEW SECONDS BEFORE BEING ABLE TO ACCELERATE AGAIN. THIS HAPPEN WHILE DRIVING ON A NICE SUNNY DAY WITH NO LOOSE GRAVEL OR RAIN, IN A 4 WAY INTERSECTION MAKING A LEFT TURN ON GREEN WHICH MADE THE CAR STALLED AND WASN'T ABLE TO ACCELERATE FOR A GOOD 1 TO 2 SECOND. GOOD THING THERE WASN'T ANY OTHER VEHICLE THAT IS NEAR BY. THIS CAN CAUSE AN ACCIDENT AND BODY INJURY! THIS HAPPEN DURING TURNS AND STRAIGHT DRIVING. I'VE DISCUSS THIS EVERY TIME I GO AND GET THE CAR MAINTENANCE AT THE HONDA DEALERSHIP BUT THEY CANNOT DUPLICATE THE PROBLEM I'VE HAD ENCOUNTER. THE CAR AS OF NOW HAS 15,651 MILES AND DOWNSHIFTING AND STALLING COMES AND GOES WHENEVER IT WANTS TO ITS NOT CONTESTANT. FOR A NEW CAR OVER $50K PLUS NOT INCLUDING TAXES, ITS EXTREMELY DANGEROUS TO ME AND ANYONE WHO IS DRIVING OR PEDESTRIAN WALKING NEAR BY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300755January 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE RPM INCREASED TO HIGH AND VEHICLE ACCELERATED SPONTANEOUSLY. THE VEHICLE WENT INTO LIMP MODE. ADDITIONALLY, THE VEHICLE SHIFTED ROUGHLY FROM FIRST TO SECOND AND THIRD TO FOURTH GEARS. THE EMISSION, TRANSMISSION, LANE ASSIST, TOWING AND POWER STEERING WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO HOLM AUTOMOTIVE CENTER (2005 N BUCKEYE AVE, ABILENE, KS 67410 (785) 263-4000) WHERE THE CODES WERE RESET BUT NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO LITTLE APPLE TOYOTA (3002, 2828 AMHERST AVE A, MANHATTAN, KS 66502(785) 539-7441) WHERE IT WAS INFORMED THAT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300467January 20, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WITHIN ONE WEEK OF PURCHASE, I RETURNED TO DEALER - GPS UNIT SENDS ME DIRECTIONS AND DISTANCES FAR LONGER THAN ANY OTHER GPS - DEALER SPENT AN ENTIRE RAY UOLOADING/DOWNLOADING/UPDATING - STILL SENDS ME MUCH LONGER DISTANCE AND TIME DIRECTIONS. I AM ON ROAD FOR MY WORK. THIS HAS ME NOT BE ABLE TO USE THE GPS THAT IS THE REASON I "BOUGHT" A HIGHER TRIM LEVEL - USELESS! LONGER DISTANCE ADDS TO MY FUEL BILL, ADDS DETRIMENTAL IMPACT TO CARBON FOOTPRINT AND ENVIRONMENT, IMPACTS MY SCHEDULE FOR WORK AND TRAVEL - IMMENSELY. **CRUISE CONTROL** - DANGEROUS AND PUTS ME AT RISK FOR EVEN SPEEDING TICKETS. CAR CRUISES UP TO TEN MILES "FASTER" THAN THE SETTINGS I HAVE IT ON SPORADICALLY. ALSO - AT TIMES, AS THE CAR CUISES ON ITS' OWN, HIGHER THAN THE SET SPEED TO CONTROL CAR AT... THE SPEED SET - ALSO "ELEVATES" WITH THE CAR SPEED ELEVATING OUT OF CONTROL! THIS CAR IS RISKING MY LIFE AND WELL BEING. CONTRATY TO NHTSB ARTICLE ON HOW CARS ARE SAFER.... NO - THEY ARE PUTTING LIVES AT RISK AND DRIVERS AT MERCY OF HIGHER EXPENSE AND LOSS OF TIME IN SCHEDULES FOR DEALERS TO INVESTIGATE AND STILL HAVE CAR WITH ISSUES. - HONDA-LINK HAS BEEN USELESS WHE-N I HAVE BEEN STRANDED WITH WARNINGS BLARING ON SCREEN OF MY NEW AS OF 8-5-19 CAR! THIS IS MY 3RD HONDA PILOT - MOST UNSAFE CAR I HAVE EVER OWNED AND FAR FROM THE PEACE OF MIND, MY OTHER HONDA'S HAVE GIVEN ME. I HAVE VIDEOS I CAN SHARE WHEN SOMEONE REACHES BACK OUT TO ME. I NEED HELP - DEALERS AND MYSELF ARE CAUGHT IN HONDA ISSUES THAT HONDA WON'T ACKNOWEDGE OR MAKE RIGHT FOR ME AS A CONSUMER. THIS IS A BRAND NEW CAR I HAVE ALREADY LOST TIME, MONEY, BUSINESS WHILE BEING CAUGHT IN THE MIDDLE OF THIS COMMUNDRUM UNFAIRLY. THERE IS A CLASS ACTION SUIT OUT AGAINST HONDA - WHY ARE ANY OF US CONSUMERS HAVING TO ENDURE SO MUCH STRESS AND LOSS AND LIFE RISK, BECAUSE HONDA IS BECOMING LIKE TOO MUCH OF CORPORATE AMERICA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300489January 20, 2020
SERVICE BRAKES
THE COLLISION MITIGATION SYSTEM (BRAKES) WILL SLAM ON THE BRAKES WITH NO HAZARD IN THE AREA. THE SYSTEM FREQUENTLY FLASHES A MESSAGE ON THE DISPLAY TO BRAKE IN RED AND BLACK. AT LEAST ONCE THE SYSTEM HAS ACTUALLY SLAMMED ON THE BRAKES AND NEARLY CAUSED AN ACCIDENT. THE SALESMAN SAID THIS IS A KNOWN PROBLEM AND THAT I SHOULD SHUT THE SYSTEM OFF. HONDA APPARENTLY DOES NOT CONTEMPLATE A FIX TO THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300550January 20, 2020
POWER TRAIN
IT CHATTERS ALL GEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300341January 19, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
ON TWO SEPARATE OCCASIONS I HAVE EXPERIENCED MY CAR NOTIFYING ME OF A TRANSMISSION ISSUE AND KICKING IT INTO NEUTRAL ON ITS OWN. THE FIRST TIME THIS OCCURRED BACK AT THE END OF NOVEMBER, USED AUTO START AND GOT INTO MY CAR SHORTLY AFTER. TURNED ON THE CAR AND PLACED INTO REVERSE. STILL STOPPED, PULLING UP MY GPS AND HEARD THE ALERT AND SAW ON MY DASHBOARD 'STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL" IT LIGHTS UP THAT FOR A MOMENT THEN GOES AWAY. BUT IT SHIFTED MY CAR INTO NEUTRAL. DIDN'T THINK ANYTHING OF IT. FINISHED THE THE GPS. TOOK ANOTHER MOMENT AND PUT THE CAR IN REVERSE. IT DID IT AGAIN AND IT WAS BACK IN NEUTRAL WHEN I WAS JUST IN REVERSE. I CALLED THE DEALERSHIP IMMEDIATELY. THE NEXT DAY CAR WAS TAKEN TO THE DEALERSHIP. NOTHING WAS STORED IN THE DATABASE. AND THEY SAID THEY HAD NEVER HEARD OF IT AND COULDN'T FIND ANYTHING WRONG. FAST FORWARD TO TODAY, AUTO START, GOT INTO CAR. PLACED IN DRIVE FOR A MOMENT AND BEFORE MOVING THE ALERT CAME UP AND CAR WAS IN NEUTRAL. IT DID IT THREE TIMES. TOOK A PHOTO OF THE ALERT WHICH IS EXACTLY AS QUOTED. I AM AT A LOSS WITH HONDA AND WHAT TO DO. I HAVE ALSO SEARCHED THE OWNERS MANUAL AND THERE'S NOTHING OF THIS QUOTED ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300360January 19, 2020
SUSPENSION
I WAS PULLING AWAY FROM MY PARKING SPACE WHEN I HEARD A LARGE THUNK. VTM-4, VSA, ABS, AND [!] LIGHTS ALL WENT ON AND THE VEHICLE WAS MAKING AN ODD NOISE. AFTER GETTING HOME AND NOTICING THAT THE REAR WAS SITTING LOWER, I LOOKED AT THE UNDERCARRIAGE AND SAW THAT THE TRAILING ARMS HAD COMPLETELY COME DETACHED FROM THE SUB FRAME AND THE REAR SUSPENSION WAS BEING KEPT IN POSITION BY THE EXHAUST. THIS WAS A MONUMENTAL FAIL AND I CAN'T IMAGINE THAT HONDA WOULDN'T CONSIDER THIS A MAJOR SAFETY ISSUE. THE MUCH LOVED 2006 HONDA PILOT GOES TO THE DEALER TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300161January 17, 2020
ELECTRICAL SYSTEM
DASH AND MEDIA CONSOLE TURN OFF RANDOMLY. CAN'T SEE WHAT SAFTEY FEATURES ARE ON INCLUDING SPEED. DEALER HAD ONE OTHER PILOT IN TODAY WITH SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299765January 16, 2020
AIR BAGS
PASSEGER SIDE AIRBAG OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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