Honda Pilot Complaints

9,418 consumer complaints on file.

#11311708February 26, 2020
ELECTRONIC STABILITY CONTROL (ESC)
KEYLESS START SYSTEM PROBLEM, WARNING COMES AND GOES, CAR WONT START AT TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311717February 26, 2020
POWER TRAIN
CAR LURCHES FORWARD ON DOWNSHIFT AND REVS HIGH. PRIOR TO POWERTRAIN TRAIN WARRANTY ENDING, CALLED HONDA CLARKSVILLE (SINCE I AM A LARGE DISTANCE AWAY FROM ANY HONDA DEALER) AND WAS TOLD THE LURCHING WAS A HONDA TRANSMISSION ITEM AND NOTHING CAN BE DONE. FAST FORWARD 5K MILES (NOW JUST OUTSIDE WARRANTY) CAR WOULD NOT GO INTO GEAR. EMISSION AND TRANSMISSION WARNING LIGHTS ON DASH. TOWED VEHICLE TO FORCE HONDA WHERE DEALER NOTED TRANSMISSION NEEDED TO BE REPLACED AT 63,000 MILES. TRANSMISSION IS NOT SUPPOSED TO BE SERVICED UNTIL 100K MILES, BUT HONDA QUESTIONED MY OIL CHANGES AND HAVING THE TRANS FLUID REPLACED...THIS APPEARS TO BE A SYSTEMIC ISSUE WITH THE 9 SPEED AUTO TRANS. CAN NOTHING BE DONE ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311010February 24, 2020
ENGINE
THE AUTO IDLE FEATURE IN MY CAR MY CAR OFF COMPLETELY AND THEN WON'T ALLOW IT RESTART IMMEDIATELY. IT CAUSES A STALL AT LIGHTS. IT OFTEN TAKES TRYING TO START THE CAR FOR SEVERAL MINUTES BEFORE IT WILL TURN BACK ON. THIS HAS HAPPENED SEVERAL TIMES. IT CAN NEVER BE FIXED BY THE DEALER. THEY DON'T KNOW HOW TO REPLICATE THE ISSUE IN THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311116February 24, 2020
FUEL/PROPULSION SYSTEM
EMISSION SYSTEM PROBLEM.. P0430 CODE.. 45K .. DEALERSHIP HAD TO REPLACE FUEL INJECTOR KIT FOR $1940.. NOT COVERED UNDER FACTORY WARRANTY OR POWERTRAIN.. HONDA AMERICA SAYS THEY WON'T REIMBURSE EVEN THOUGH THIS IS A KNOW ISSUE WITH THE 2016 MODEL.. MY VEHICLE FALLS OUTSIDE THE RANGE OF VIN WHERE THE ISSUE WAS NOTED BUT THIS IS NOT BY CHANCE I HAVE THE SAME ISSUE AS NUMEROUS OTHERS ARE.. HONDA NEEDS TO ADMIT THIS IS A FAULT WITH THE FUEL PROPULSION SYSTEM AND COVER THESE REPLACEMENTS ON LOW MILEAGE VEHICLES. HIGHLY DISAPPOINTED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310885February 23, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AS I WAS DRIVING THE INFOTAINMENT SYSTEM STARTED CRACKLING AND THEN THE MIDDLE CONSOLE WENT BLACK INCLUDINV MY DASH MIDDLE WITH THE SPEEDOMETER NOT KNOWING HOW FAST I WAS GOING ALL INFO WENT BLANK AND IT KEPT HAPPENINV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310976February 23, 2020
ENGINE, FUEL/PROPULSION SYSTEM
GETTING AN EMMISSIONS SYSTEM WARNING ON VEHICLE. VEHICLE HAS UNDER 50K MILES. ISSUE CAUSED VEHICLE TO LOSE POWER AT HIGHWAY SPEEDS AND WAS UNABLE TO MAINTAIN HIGHWAY SPEED. VEHICLE IS DISPLAYING TWO OBD FAULT CODES P2652 P0430.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310802February 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
DURING IDLE (SUCH AS AT A RED LIGHT), THE AUTO ENGINE IDLE STOP FUNCTION CAUSES THE ENGINE TO CUT OUT (THIS IS NORMAL) AND THE ENGINE IS SUPPOSED TO COME BACK TO LIFE WHEN THE BRAKE IS RELEASED. HOWEVER, SOMETIMES THE ENGINE AND ELECTRICAL SYSTEM CUT OUT COMPLETELY (MOST EASILY IDENTIFIED BY THE RADIO CUTTING OUT) AND THE ENGINE DOES NOT COME BACK ON WHEN THE BRAKE IS RELEASED AND THE CAR MUST BE PUT INTO PARK AND RESTARTED, WHICH CAN TAKE QUITE A BIT OF TIME - IT OFTEN HAS TROUBLE RESTARTING WHEN THIS OCCURS. THERE IS USUALLY SOME KIND OF ERROR CODE WHEN THIS OCCURS; THE CODE VARIES BUT IS MOST OFTEN "COLLISION MITIGATION SYSTEM PROBLEM'. THIS CONDITION CAN BE QUITE HAZARDOUS, ESPECIALLY WHEN IN AN INTERSECTION. THERE IS AN OVERRIDE OF THE ENGINE IDLE STOP, BUT IT MUST BE ACTIVATED EACH TIME THE CAR IS RESTARTED, WHICH IS EASILY FORGOTTEN. THIS PROBLEM WAS OCCURRING SEVERAL TIMES A WEEK UNTIL I STARTED USING THE OVERRIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310100February 19, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2 WEEK AGO, I AM GETTING AN "KEYLESS START SYSTEM PROBLEM ERROR" WHEN EVER I WANT TO START THE CAR. LATER ON THE MESSAGE HAS STOPPED BUT NOW THE CAR WONT LOCK UPON EXITING LIKE IS USED TO DO BEFORE THIS ERROR MESSAGE. I CHECKED THE CONFIGURATION SETTING AND AUTO LOCK UPON EXITING IS ENABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309797February 18, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE HIS SPOUSE WAS DRIVING 65-70 MPH THERE WAS AN ABNORMAL RATTLING NOISE DETECTED. THE CONTACT STATED THE SUNROOF SHATTERED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309833February 18, 2020
POWER TRAIN
VEH. TRANSMISSION LURCHES (SLIPS, SHIFTS ROUGH, JUMPS FORWARD) WHEN SHIFTING AT AROUND 28 MPH. SO FAR THE VEH. ONLY DOES THIS AT THE SPEED INDICATED. THERE IS A YOU TUBE VIDEO JUNE, 9TH. 2018 THAT SHOWS THE EXACT PROBLEM I HAVE WITH THE VEH.!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309848February 18, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE HESITATED AND THE VEHICLE FAILED TO INCREASE IN SPEED WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE SHUDDERING IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO CRISWELL HONDA 19525 AMARANTH DR, GERMANTOWN, MD 20874, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REPAIR CALLED FOR A SOFTWARE UPDATE TO THE TRANSMISSION AND TO FLUSH THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED DUE TO THE POWERTRAIN WARRANTY PERIOD BEING EXCEEDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309896February 18, 2020
ELECTRICAL SYSTEM
MY CAR CONTINUOUSLY IS WITHOUT A INSTRUMENT PANEL (WHERE MY SPEEDOMETER IS AND OTHER IMPORTANT SAFETY INFO) AND IS WITHOUT A AUDIO UNIT, CANNOT USE ANY FEATURES. THE POWER USB PLUGS DO NOT WORK. IF I DO NOT START MY CAR EVERY DAY AND LET IT RUN, IT WILL NOT START THE NEXT DAY. I HAVE HAD TO PURCHASE 2 NEW BATTERIES FOR IT. I AM SCARED TO DRIVE IT ANYWHERE, ESPECIALLY ON FREEWAYS OR ANYWHERE, I CANNOT SEE MY SPEED AT ALL, WHICH SCARES ME ON SCHOOL ZONES AND FREEWAY DRIVING. MY CAR IS UNDEPENDABLE, FEATURES I PAID EXTRA FOR DON'T WORK. I PAY OVER $500 A MONTH FOR A CAR I CANNOT DRIVE OFTEN. I HAVE A LITTLE OVER 4000 MILES ON IT AND SCARED TO DRIVE IT OUT OF LOCAL AREA AND THIS IS HURTING MY WORK AND EMERGENCY PREPAREDNESS FOR MY CHORIC ILL SON. I BOUGHT THIS CAR A AUTOSOURCE IN WOODS CROSS IN JULY 2009, MINOR WRECK THEY SAID TO FRONT FENDER AREA MADE IT A SALVAGE CAR, THIS SHOULD HAVE NOTHING TO DO WITH THE ELECTRICAL ISSUES. IT'S BEEN IN SHOP TOTAL ABOUT 2 MONTHS AND STILL SAME ISSUES. UPDATES AND EVERYTHING FAIL TO FIX ISSUES. 100K WARRANTY I BOUGHT WITH IT HAS NOT BEEN HONORED, I HAS COST ME $2800 SO FAR TO TRY AND FIX THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309592February 17, 2020
ELECTRICAL SYSTEM
PURCHASED 2020 HONDA PILOT 12/29/2019 OFF THE DEALER DISPLAY FLOOR. PILOT HAS LESS THAN 1000 MILES. WHILE IN MOTION ON THE CITY STREETS AND HIGHWAY, A CRACKING SOUND WILL OCCUR FROM THE DASH BOARD AND THE SPEEDOMETER AND THE AUDIO INFORMATION SCREEN WILL BLACK OUT UNABLE TO GAGE ANYTHING. STILL IN MOTION THE SCREENS WILL UPLOAD, BUT THE SCREENS WILL BLACKOUT AGAIN. THIS WILL HAPPEN FOR SEVERAL MINUTES AT A TIME. THIS WAS REPORTED TO THE DEALER AND WIFE IS HESITANT TO DRIVE THE BRAND NEW PILOT. THE QUESTION BELOW IS REQUESTING A DATE OF OCCURRENCE, BUT THIS IS HAPPENING DAILY WHEN WE DRIVE THE PILOT. NEVER BEEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309489February 16, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY VEHICLE IS AUTOMATICALLY BRAKING AT HIGH SPEEDS FOR NO REASON.IVE TRAVELERS AT OVER 50 MPH ON HIGHWAYS AND IT JUST SUDDENLY SLAMS ON THE BRAKES WHERE I'VE ALMOST BEEN REAR ENDED A FEW TIMES. IT'S BEEN IN THE DEALERSHIP AND THEY KEEP CLAIMING NOTHING IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309358February 15, 2020
ELECTRICAL SYSTEM
WHILE DRIVING 65 MPH ON THE HIGHWAY, THE PANEL AND THE ENTERTAINMENT SYSTEM (GPS) CRASHED. THE SCREEN RESTARTED AND THEN TURNED ON IN AN UNUSABLE STATE (NONE OF THE BUTTONS WORKED). TO SAY THE LEAST, THIS EXPERIENCE WAS VERY DISTRACTING WHILE DRIVING ON THE HIGHWAY. THE MALFUNCTION OF THE PANEL COULD EASILY CAUSE A LOSS OF FOCUS ON THE ROAD AND LEAD TO A CRASH. THE CULPRIT IS HONDA INTEGRATION WITH APPLE'S CARPLAY. SEE THREAD LINK BELOW WHICH INDICATES THAT IT IS A WIDESPREAD PROBLEM. THE FIX TO THE ISSUE I HAD TO DO A HARD RESET THE SYSTEM BY REMOVING AND REINSERTING THE PANEL'S FUSE. THREAD: HTTPS://WWW.PILOTEERS.ORG/THREADS/DISPLAY-AUDIO-CONSTANTLY-ON-IN-2019-PILOT.159521/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309118February 14, 2020
VEHICLE SPEED CONTROL
HONDA PILOT 2018 WITH 20,555 MILES HAS A DIGITAL DISPLAY. CAR WAS ON ADAPTIVE CRUISE. WEATHER WAS FINE. MY SPEED WAS APPROXIMATELY 61MPH WHEN THE SPEED LIMIT CHANGED TO 65MPH AS HWY BECAME I73. I USED + ACCELERATION BUTTON ON RIGHT HAND COLUMN 4 TOUCHES TO INCREASE SPEED 1 MPH PER TOUCH TO 65MPH. CAR BEGAN TO RAPIDLY ACCELERATED TO 79MPH (LAST DIGITAL SPEED I SAW) AND I?M SURE HIGHER AS I TRIED TO GAIN CONTROL. . MY FOOT HAD BEEN OFF PEDAL WHILE CRUISE WAS ON SO I LOOKED AND TOUCHED THE GAS PEDDLE WITH MY RIGHT FOOT TO SEE WHAT WAS HAPPENING. PEDAL WAS DEPRESSED. AT THIS POINT I BELIEVE I TURNED OFF ADAPTIVE CRUISE BY THE MAIN BUTTON ON RIGHT HAND COLUMN BUT CAR CONTINUED TO ACCELERATE. I PUSHED THE DE ACCELERATION BUTTON - MANY TIMES AND CAR BEGAN TO SLOW DOWN UNCONTROLLABLY FAST REALIZING THIS I THEN PRESSED BRAKE PEDAL HARD AND THAT BROKE THE CONTROL OF THE ADAPTIVE CRUISE AND I WAS ABLE TO GET THE CAR TO THE SHOULDER OF THE ROAD. HAD CAR TOWED TO DEALERSHIP. CROWN HONDA IN GREENSBORO SAID NO CODE WAS STORED FOR THE INCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308911February 13, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM IS ON IN THE DASH WON'T START OR TURN OFF SOMETIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309018February 13, 2020
ELECTRONIC STABILITY CONTROL (ESC)
ONCE MY HONDA PILOT HIT MILES OF 34,000, DASHBOARD IS SHOWS WARNING "KEYLESS START SYSTEM PROBLEM". SHORTLY AFTER I AM HAVING PROBLEM WITH START BUTTON WHICH WON'T START ONE PRESS, I HAVE TO PRESS MANY TIMES TO START THE CAR... I HAVE CHANGED MY KEY FOB BATTERY, AND STILL HAVE SAME PROBLEMS. DEALERSHIP WON'T COVER THIS ISSUE ONCE THE CAR DROVE OVER 30,000 MILES. I DID RESEARCH ON THIS ISSUE SPECIFICALLY HONDA PILOT 2016 MODEL. THERE ARE A LOT PEOPLE WHO HAVE SAME ISSUES. I AM AFRAID THAT MY CAR WON'T START ONE DAY. NEVER HAD ISSUE WITH OTHER HONDA MODELS... ALSO THIS MODEL 2016 HONDA PILOT HAS ISSUE WITH MUSIC DASHBOARD, EXAMPLE: THE RADIO DISPLAY WILL BLACK OUT DURING WHEN I AM DRIVING, SO HAD TO TURN OFF MY CAR AND TURN ON TO GET MY RADIO DISPLAY BACK OR ALL OF SUDDEN I CAN NOT CHANGE THE MUSIC VOLUME ETC... GOD KNOWS WHAT IS THE NEXT PROBLEM?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309028February 13, 2020
POWER TRAIN
I BOUGHT A CPO 2016 HONDA PILOT EX 3/23/2019. I HAVE A TRANSMISSION JERKING ISSUE AND BRING BACK TO FREEWAY HONDA, SANTA ANA, IN SEP 2019. THEY FLUSH THE ATF AND THE SITUATION TURNS BACK DAYS LATER. I BRING IT BACK IN 1/29/2020 AND ASK FOR SAME TRANSMISSION ISSUE. BUT THEY SHOW TIRE PRESSURE CHECK ON THE INVOICE. I REALLY WONDERED THEY TRY TO HIDE THE DEFECT AND WON'T FIND OUT ANY PROBLEM IN THIS VEHICLE BY SEARCHING ITS VIN NUMBER. THE TRANSMISSION PROBLEM IS HARD TO SHIFT WHEN 3RD TO 4TH, 28-32 MPH; HARD TO SHIFT WHEN DOWNSHIFT 3RD TO 2ND IN AROUND 22 MPH. NOW I AM THINKING TO FILE THE LEMON LAW BUT THEY WON'T LET ME BECAUSE THEY DIDN'T TELL THE TRUTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308680February 12, 2020
ELECTRICAL SYSTEM
ON TWO SEPARATE OCCASIONS MY INFOENTERTAINMENT CENTER FROZE, COMPLETELY SHUT OFF MY DASH. IT WOULD SAY NETWORK CONNECTION FAILURE. I LOST ALL DASH OPERATIONS. NO RADIO, PHONE, SPEEDOMETER, FUEL RANGE, REVERSE CAMERA, ETC. AFTER THE 5TH TIME THE FIRST DAY, ON THE WAY TO HONDA IT WOULD NOT COME BACK ON. WINDSHIELD TELLS THE CAR TO BRAKE WITH NO ONE IN FRONT OF IT. THE ELECTRICAL HARNESS WAS REPLACED. THEN, AFTER BEING IN HONDA FOR 7 DAYS, THE NAVIGATION FROZE AND THE DASH FROZE AGAIN. IT SPENT ANOTHER 4 DAYS WITH HONDA. THEY HAVE NO ANSWERS. THE INTERIOR LIGHT IS DIM AND PULSATES, THE WINDSHIELD DOES IT'S OWN THING, HIGH BEAMS TURN ON AT INCOMING TRAFFIC. IT BRAKES WITH NO ONE AROUND. THE DASH FREEZES AND GOES TO A COMPLETE BLACK SCREEN. IT'S A BRAND NEW PILOT BECAUSE MINE WAS TOTALED WHEN SOMEONE DROVE INTO MY 2018 PILOT. I'M NOT HAPPY I AM WORRIED ABOUT MY SAFETY SINCE THE VEHICLE BRAKES RANDOMLY. MY 2018 DID NOT HAVE ANY OF THESE ISSUES AND MY HUSBAND'S 2017 PILOT DOES NOT HAVE THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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