Honda Pilot Complaints

9,418 consumer complaints on file.

#11319389March 26, 2020
ELECTRICAL SYSTEM
KEYLESS START PROBLEM ERROR. FLASHING AND HAS PROBLEMS STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319225March 25, 2020
ENGINE, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THE VEHICLE BURNED A QUART OF OIL EVERY 20 MILES. THE CONTACT STATED THAT THE VEHICLE FAILS TO ACCELERATE OF 20 MPH, SMOKE WAS SEEN COMING FROM THE ENGINE COMPART, AS WHEEL AS THE POWER BRAKE ASSIST FAILS. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE TO BASNEY HONDA (3820 GRAPE RD, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH A PISTON RING FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11319232March 25, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PURCHASED VEHICLE IN JANUARY 2019. AROUND MARCH 2019 THE SPEAKERS BEGAN TO MAKE CRACKLING AND POPPING NOISES AT RANDOM TIMES - BUT COULD RELIABLY BE REPRODUCED WHEN LOCKING THE DOORS. SOON THEREAFTER, THE MAIN DISPLAY WOULD INFREQUENTLY POP AND GO BLACK, THEN COME BACK ON. WE TOOK THE VEHICLE IN TO OUR DEALER IN JUNE 2019, OBTAINED A LOANER, AND AFTER THE FIRST DAY, THE DEALER CALLED AND SAID THEY COULD NOT REPLICATE AND WANTED TO KEEP IT LONGER. ON THE THIRD DAY, I PICKED THE CAR UP AND RETURNED THE LOANER AS WE HAD TO TRAVEL. THE DEALER SAID THEY STILL COULD NOT REPLICATE AND THAT THE ANY NOISE HAPPENING WHEN THE DOORS LOCKED WAS NORMAL. SINCE JUNE 2016, THE CRACKLING AND POPPING CONTINUES, THE BLACK OUT CONTINUES AND HAS PROGRESSIVELY GOTTEN WORSE. THE NOISE HAPPENS WHEN STATIONARY, IN MOTION, ON ALL KINDS OF STREETS AND SPEEDS. IT HAPPENS WHEN THE PHONE IS CONNECTED VIA BLUETOOTH AND WHEN IT IS NOT. IT ALSO SEEMS TO BE MORE VIOLENT WHEN AT LARGER INTERSECTIONS (I.E. LOUD POPS AND BLACK SCREEN HAS BEEN NOTED WHEN AT LARGE TRAFFIC LIGHT INTERSECTIONS AND ON FREEWAYS WITH OVERHEAD SIGNS THAT MAY CONTAIN A RADIO FREQUENCY TRANSMITTER). THE BLACK SCREEN HAPPENS WHEN USING THE NAVIGATIONAL SYSTEM AND DIRECTIONS ARE LOST, IT ALSO IS VERY DISTRACTING TO THE DRIVER AS IT CAN BE QUITE LOUD AND SUDDEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319260March 25, 2020
POWER TRAIN
PURCHASED 2003 HONDA PILOT EX IN 2006. THE FIRST OWNER HAD BROUGHT THE VEHCILE BACK TO THE DEALER FOR A TRANSMISSION PROBLEM ( DEALER SAID IT WAS OVERHEATING OF THE TRANSMISSION). TO WHICH THERE IS A RECALL TO INSTALL AN OIL JET WITH COOLER TO "FIX" THE TRANSMISSION. THE "FIX" DID NOT CURE THE TRANSMISSION FROM FAILING. MY DAUGHTER AND WHERE DRIVING DOWN THE FREEWAY WHEN IT FAILED. THE TRANSMISSION DOWNSHIFTED TO FIRST GEAR AT 65 MILES AN HOUR. FORTUNITLY NO ONE WAS HURT. THE VEHICLE HAS 171,000 MILES ON IT. I CALLED HONDA DEALER AND BECAUSE THE JET KIT WAS INSTALLED THERE IS NO RECALL ON THE FAILED TRANSMISSION. THIS RECALL CREATED AN UNSAFE CONDITION IN THE MIDDLE OF THE FREEWAY. THIS TRANSMISSION SHOULD BE REPLACE UNDER A RECALL OR EXTENDED WARRANTY BY HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319100March 24, 2020
FUEL/PROPULSION SYSTEM
GAS LEAKED FROM THE TOP SIDE OF FUEL TANK UNDER THE DRIVER SIDE OF VEHICLE. IT HAS DONE THIS TWO TIMES NOW WHILE BEING FILLED UP AT TWO SEPARATE GAS STATIONS. BOTH OF WHICH WERE SMOOTH FLAT SURFACES. IT DOES NOT OVERFLOW FROM THE NOZZLE INSERT WHERE YOU PUMP GAS AT. IT COMES FROM SOMEWHERE ON THE TOP SIDE OF TANK AND LEAKS UNTIL THE GAS GOES BELOW THE SPOT FROM WHICH IT LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319104March 24, 2020
SUSPENSION
I TOOK MY CAR IN FOR REGULAR MAINTENANCE. I WAS NOTIFIED THAT BOTH FRONT LOWER COMPLIANCE BUSHINGS WERE EXCESSIVELY WORN AND NEEDED REPLACING SOON. I RESEARCHED AND FOUND THAT THERE HAD BEEN AN EXTENDED WARRANTY FOR THIS PROBLEM HOWEVER I'M PAST THE 100,000 MILE WARRANTY. MY MILEAGE 136,648. I NEVER RECEIVED ANY WARNING ABOUT THIS SERIOUS SAFETY CONCERN FROM ANYONE INCLUDING MY DEALERSHIP. THIS IS VERY COSTLY AND I'M HOPING I CAN GET SOME HELP IN GETTING THIS REPAIR DONE ASAP SINCE IT SUCH A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318869March 21, 2020
ELECTRICAL SYSTEM
THE REMOTE START FEATURE DOES NOT WORK. LIGHTS DO NOT FLASH WHEN YOU LOCK THE VEHICLE NOR DOES THE HORN MAKE A NOISE WHEN YOU USE THE KEY FOB TO LOCK THE DOOR. HAVE TAKE. IT TO THE DEALERSHIP AND THE REPLACED A MODULE IN THE DOOR SAYING IT WAS NOT GETTING GOOD SIGNAL. THAT PART DID NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318771March 20, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I HAD JUST BOUGHT THIS VEHICLE, AND ONLY HAD IT 3 DAYS WHEN IT BEGIN TO IDLE HIGH AND IT SEEMED AS IF THE CAR WAS IN NEUTRAL WHILE I WAS DRIVING BUT IT WASN'T. THEN THE D LIGHT BEGAN TO BLINK AND THEN THE CHECK ENGINE LIGHT CAME ON. I STOPPED AT A CAR REPAIR PLACE TURNED THE CAR OFF, AND WHEN THE PERSON GOT IN AND TURNED THE CAR BACK ON IT WAS LIKE NOTHING HAPPENED FOR A FEW MINUTES THEN IT STARTED ACTING UP AGAIN, BUT AS SOON AS THE CAR IS TURNED OFF AND THEN ON AGAIN IT ACTS NORMAL FOR A FEW. I WASN'T DOING NOTHING BUT DRIVING AT THE TIME AT A SPEED UNDER 60MPH. WHEN I WAS ON THE HIGHWAY GOING OVER 60MPH IT DIDN'T DO IT AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318689March 19, 2020
POWER TRAIN
I WAS A DRIVING DOWN A ROAD AT 35 MILES AN HOUR AND I NOTICED THAT THE D INDICATOR STARTED BLINKING. SOON AFTER THAT MY PILOT LOST AL POWER AND IT STARTED TO VIBRATE VIOLENTLY . I PULLED OVER BECAUSE I WAS HOLDING UP TRAFFIC AND I WAS ABLE TO GET IT HOME BECAUSE FORTUNATELY I WAS ONLY BLOCKS AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318742March 19, 2020
ELECTRICAL SYSTEM
THE CAR LOCKS ITSELF WHILE THE KEY FOB IS INSIDE THE CAR AFTER THE DRIVER CLOSES THE DOOR FROM THE OUTSIDE. THE KEY IS NOW LOCKED INSIDE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318743March 19, 2020
ELECTRICAL SYSTEM
THE PUSH BUTTON START FEATURE WILL NOT START THE VEHICLE. NO ERROR MESSAGES ARE DISPLAYED. 4 TO 7 REPEATED ATTEMPTS MUST BE MADE IN ORDER TO START THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318450March 18, 2020
ELECTRICAL SYSTEM:IGNITION
2015 HONDA PILOT. CONSUMER WRITES IN REGARDS TO IGNITION FAILURE. *LD THE CONSUMER STATED THE IGNITION FAILED TO MOVE WHEN INSERTING THE KEY. THE DEALER WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318608March 18, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WARNING LIGHT KEEPS INDICATING THERE IS A PROBLEM WITH MY KEYLESS REMOTE. I'VE CHANGED THE BATTERY, BUT THAT DIDN'T HELP. SOMETIMES THE LIGHT DOESN'T COME ON. IT'S ABOUT 50% OF THE TIME. IT HAPPENS WHEN I FIRST START THE CAR AS WELL AS WHEN I'M IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318331March 16, 2020
POWER TRAIN
ON 3/15/2020, MY FAMILY AND I WERE IN OUR 2016 AWD HONDA PILOT ELITE. MY WIFE AND I HAVE BEEN NOTICING THIS PROBLEM WITH THE TRANSMISSION GETTING WORSE SINCE WE PURCHASED THE VEHICLE NEW. WHEN DRIVING THE CAR IN A RESIDENTIAL AREA (APPROX. 25 MPH), THE CAR SUDDENLY "LURCHED/JERKED" FORWARD WITH SOME FORCE WHEN WE WERE SLOWING DOWN TO A POSTED STOP SIGN. THIS WAS A HUGE ISSUE DUE TO THE FACT PEOPLE WERE CROSSING RIGHT IN FRONT OF US. AFTER THIS, WE PROCEEDED TO HEAD HOME. AGAIN THE CAR BEGAN TO "JERK/LURCH" FORWARD WHEN WE ATTEMPTED TO PERFORM A SLOW SPEED NORMAL STOP, CAUSING US TO ALMOST REAR END THE VEHICLES IN FRONT OF US. LASTLY, BEFORE GETTING HOME, DURING THE PILOT'S ACCELERATION FROM A STOPPED POSITION, BETWEEN THE 1-4 GEARS, THE CAR AGAIN WOULD EITHER JERK FORWARD UNPREDICTABLY OR NOT EVEN SHIFT INTO GEAR PROPERLY, LEAVING THE CAR WITH NO POWER TO GET MOVING. NOW IF THIS WASN'T ENOUGH TO WANT SOMEONE TO TAKE THEIR CAR IN, ON 3/16/2020, MY WIFE WAS BACKING THE CAR OUT OF OUR GARAGE. WHEN SHE SHIFTED THE TRANSMISSION INTO REVERSE, THE ENTIRE ENGINE/FRONT END OF THE CAR VIOLENTLY SHUTTERED (ASSUMED IT WAS THE TRANSMISSION DRIVE ASSEMBLY) AND WOULD NOT SHIFT PROPERLY TO REVERSE. THE CHECK ENGINE WARNING LIGHTS BEGAN TO LIGHT UP THE DASH ALONG WITH OTHER ELECTRICAL WARNING LIGHTS. WE EVENTUALLY GOT THE CAR TO THE DEALERSHIP WHERE WE PURCHASED IT AND THEY ARE INDICATING TO US THAT IT IS A TRANSMISSION MODULE REPAIR/RE-CALIBRATION THAT NEEDS SOFTWARE UPDATES AS WELL. NOT REALLY SURE ABOUT THESE REPAIRS AS WE HAVE BEEN INDICATING TO OUR HONDA DEALERSHIP THESE PROBLEMS WITH THIS TRANSMISSION SINCE WE BOUGHT THE CAR, BUT THEY ASSURED US OVER THE LAST 3 YEARS THEY COULDN'T DUPLICATE THE PROBLEM OR FIND ANYTHING WRONG, UNTIL NOW, WHEN OUR WARRANTY EXPIRED. SEEN A TON OF INTERNET POSTS ABOUT FAULTY 2016/2017 HONDA PILOT TRANSMISSIONS AND NOTHING IS BEING DONE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317856March 13, 2020
STRUCTURE:BODY
2014 HONDA PILOT WHITE PAINT COLOR, PAINT PEELING FROM THE MIDDLE OF THE TOP OF WINDSHIELD TO SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317755March 12, 2020
ENGINE, FUEL/PROPULSION SYSTEM
EMISSION SYSTEMS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317781March 12, 2020
STRUCTURE:BODY
THE WHITE PEARL PAINT IS PEELING OFF, SEPARATING FROM THE PRIMER. I BROUGHT IT TO A BODY SHOP AND THEY SAID IT LOOKED LIKE A MANUFACTURING DEFECT AND I SHOULD FILE A COMPLAINT BECAUSE IT WILL PROBABLY SPREAD TO THE WHOLE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317205March 10, 2020
ENGINE
THE VEHICLE WOULD "STALL OUT" AT A STOP LIGHT OR STOP SIGN WHEN I WAS IN "AUTO IDLE-STOP" AND PRESSED ON THE GAS. I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. I ALSO NOTICED THAT THE RADIO WOULD "CUT OUT". AFTER THAT, THE VEHICLE WOULD JUST STALL OUT AND I WOULD HAVE TO PUSH PARK, PUT MY FOOT ON THE BRAKE AND THEN PUSH START. THIS HAS HAPPENED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317339March 10, 2020
STRUCTURE:BODY
ON 2018, THE PAINT ON THE ROOF BEGAN TO PEEL IN CHUNKS BETWEEN THE WINDSHIELD AND MOONROOF. ADDITIONALLY, THE WHOLE BODY PAINT BEGAN TO FADE REGARDLESS OF HOW OFTEN IT WAS WASHED AND WAXED. THE ISSUE WAS BROUGHT UP TO A LOCAL DEALER AND THEY WERE ONLY WILLING TO PAINT THE ROOF AND SIDE BECAUSE IT WAS THE ONLY THING THAT HAD BEEN IDENTIFIED AS A VEHICLE RECALL MATTER. THE ROOF HAS BEEN FIXED BUT NOW THE CAR LOOKS AWKWARD AS ONE PORTION IS VERY SHINY WHILE THE REST LOOKS HORRIBLY FADED. THE REST OF THE PAINT HAS ONLY BECOME WORSE AS THE TIME PROGRESSED. WHY ISN'T ANYONE AT HONDA CORPORATE NOT FIXING THIS? IT IS A KNOWN QUALITY DEFECT AND NO FIX IS BEING DONE. I ASKED A BODY SHOP FOR A QUOTE TO SEE HOW MUCH IT WOULD BE TO PAINT THE REST OF THE VEHICLE. $8000.00 TO FIX THE ISSUE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316870March 8, 2020
ELECTRICAL SYSTEM
DRIVING GOING 25-30 MPH LISTENING TO THE RADIO. SUDDENLY THE RADIO GOES OUT WITH NO SOUND. 'RADIO UNAVAILABLE' MESSAGE DISPLAYS ON TOP OF THE INFOTAINMENT SCREEN AND ON SOON AFTER A 'NETWORK COMMUNICATION LOST' APPEARS IN THE CENTER OF THE INFOTAINMENT SCREEN. A FEW SECONDS LATER THE WHOLE INFOTAINMENT SYSTEM ALONG WITH THE DASH BOARD DISPLAY REBOOTS ITSELF. DURING THE REBOOT NO SPEEDOMETER, GAS GAUGE,ETC IS SHOWING JUST A BLANK BLACK SCREEN (ALL THIS WHILE STILL GOING 25-30 MPH). AFTER REBOOT SPEEDOMETER IS OFF FOR ABOUT 5 SECONDS BEFORE IT COMES ON BUT THE SPEED IS NOT ACCURATE. SOUND TO RADIO SOON COMES BACK ON AS WELL AFTER REBOOT. AFTER 20-30 SECONDS THE SPEEDOMETER BECOMES ACCURATE AGAIN. HAPPENED A SECOND TIME DURING THE SAME TRIP WHILE STOPPED AT A RED LIGHT. I DON'T KNOW WHAT'S GOING ON BUT NOT SEEING THE SPEEDOMETER IS NOT SAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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