Honda Pilot Complaints

9,418 consumer complaints on file.

#11325205May 19, 2020
ELECTRICAL SYSTEM
I JUST LEFT STAPLES AND CAR SPEAKERS WERE POPPING A LOT. I'VE BEEN TRYING TO VIDEO THE PROBLEM SO THAT HOPEFULLY HONDA WILL FIX THE PROBLEM. ABOUT 3 MINUTES INTO THE RIDE, MY NAVIGATION/RADIO/DVD SYSTEM SCREEN "LOST CONNECTION" AND HAD TO RESTART. PAID $41,000 CASH OCT 2019, AND THIS HAS BEEN AN ONGOING PROBLEM SINCE I BOUGHT IT! SOOOOO FRUSTRATING AND I FEEL RIPPED OFF. IN MARCH, THE SPEEDOMETER AND NAVIGATION SCREEN WHEN OUT FOR SEVERAL DAYS. HONDA ACTS "SURPRISED" AT PROBLEM. I CALL BS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325209May 19, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I BOUGHT THIS 2020 HONDA PILOT TOURING OCT 2019. I NOTICED THE POPPING IN THE SPEAKERS AFTER HAVING THE CAR A MONTH MAYBE. I ALSO NOTICED DVD ISSUES AND CONNECTION PROBLEMS. EVERY SINGLE TIME I GET IN MY CAR I HEAR POPPING NOISES THROUGHOUT THE SPEAKERS. OCCASIONALLY I HAVE "LOST NETWORK CONNECTION" AND ONCE MY WHOLE DASH/SPEEDOMETER WENT BLACK. IT ONLY CAME BACK ON 3 DAYS LATER WHEN I TOOK IT TO THE DEALERSHIP. LEITH HONDA IN SOUTHERN PINES/ABERDEEN, NC ACTED "SURPRISED" WITH THESE ISSUES. THEY SAID THEY HAD NEVER SEEN A SPEEDOMETER GO OUT. I DON'T BELIEVE THEM. I'VE HEARD ONE OF THE DOCTORS IN THE AREA RAISED CANE IN THE DEALERSHIP AND THEY REPLACED HIS HONDA PILOT WITH A NEW ONE. THIS POPPING IN THE SPEAKERS, DVD ISSUES, AND OTHER MAJOR ELECTRICAL PROBLEMS ARE VERY DISTRACTING AND THEREFORE DANGEROUS. I HAVE VIDEOS OF THE POPPING AND PICTURES OF EVERYTHING ELSE. UNFORTUNATELY THE VIDEOS WILL NOT UPLOAD TO THIS SAFETY COMPLAINT. EVIDENTLY THIS HAS BEEN GOING ON SINCE 2017ISH. I WOULD HAVE NEVER PURCHASED THIS PILOT IF I'D KNOWN THERE WERE ELECTRICAL ISSUES!!!! WORSE $41,000 CASH I HAVE EVER SPENT! SHAME ON HONDA FOR NOT CORRECTING THE PROBLEM AND CONTINUING TO SELL PROBLEM AUTOMOBILES TO CUSTOMERS! PLEASE CONSIDER THESE ELECTRICAL PROBLEMS AS A DANGER. WE NEED OUR AUTOMOBILES REPAIRED BY HONDA BEFORE SOMETHING TERRIBLE HAPPENS ON THE HIGHWAYS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324734May 15, 2020
ELECTRONIC STABILITY CONTROL (ESC)
'KEYLESS START SYSTEM PROBLEM' APPEAR AFTER 40,XXX MILEAGE. THE HONDA DEALER IS JUST GUESSING RIGHT NOW THEY REPLACE MY BATTERY BUT AFTER A DAY THE SAME ERROR REAPPEAR. THERE IS DEFINITELY A MANUFACTURE DEFECT AS THERE SO MANY ISSUES REGARDING THIS IF YOU GOOGLE IT. MY CAR WONT START THEN GOT TOWED TO THE DEALER AND IT MIGHT DIE AGAIN NOW THAT IT REAPPEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324519May 14, 2020
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
I THOUGHT FINALLY I COULD START ENJOYING THE LUXURY IN A CAR BUT HONDA COMPANY PAINTED MY FACE SHAME BY MAKING ME FEEL DISAPPOINTED WITH THEIR PRODUCT. MY CAR STEERING IS SO HARD FOR ME A WOMAN, THE AIR CONDITIONING WILL NOT BLOW TO THE RIGHT DIRECTION EVEN WHEN I SET THE MODE, THE BELT IS NOT PROPERLY POSITIONED, THE ROOF PAINT IS PEELING OFF IN LESS THAN A YEAR I BOUGHT IT, THIS IS 2013 VEHICLE , THIS REALLY BROKE MY HEART AS A SINGLE MOTHER, I HAVE A LOT ON MY PLATE ALREADY, NOW ADD ALL THESE. SOMEBODY PLEASE HELP ME, I'M LOOSING IT , PLEASE HELP ME😭😭😭😭 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324575May 14, 2020
AIR BAGS
PASSENGER SIDE AIRBAG DEPLOYED WHILE VEHICLE IN OPERATION. MY HUSBAND WAS DRIVING ON THE FREEWAY, 65 MPH, NO IMPACT, NOTHING HIT OUR CAR, NO REASON. I WAS SITTING IN PASSENGER SEAT. THE AIRBAG BLEW, SOME BURNING AND BRUISING TO MY ARM, EAR IS RINGING. NO REASON FOR THE AIRBAG TO DEPLOY! VERY DANGEROUS. CALLED HONDA, CAR [XXX]. WE'VE HAD OUR FRONT AIRBAGS RECALLED. DO THE SIDES HAVE PROBLEMS TOO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11324588May 14, 2020
UNKNOWN OR OTHER, ENGINE
VEHICLE HESITATION BETWEEN 1ST AND 2ND AT 1000 TO 2000 RPM'S. LOOSING POWER... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324438May 13, 2020
ELECTRICAL SYSTEM
WHEN I PURCHASE THE VEHICLE. I WAS INFORMED THAT IT HAD SOME ISSUES WITH THE IGNITION AND THAT THEY WERE UNABLE TO FIGURE OUT WHAT WAS GOING ON. THE IGNITION SWITCH LOCKED UP ON ME. AND ENDED UP NOT BEING ABLE TO MOVE AT ALL. THERE WAS A PIECE STUCK INSIDE AND I WAS INFORMED THAT THERE IS A LOCKING MECHANISM WITH IT THAT WAS JAMMED AND THERE WAS NOTHING I WAS ABLE TO DO SO I EITHER NEEDED TO GET IT FIXED BECAUSE IT WAS WARPED OR MALFUNCTIONED. AND I NEEDED TO CHECK AND SEE IF THERE'S ANY RECALLS BECAUSE THEY RECALLED THE IGNITIONS BEFORE ON THIS YEAR,MAKE AND MODEL BEFORE. WHEN THIS HAPPENED MY VEHICLE WAS IN PARK. MY VEHICLE WAS IN A SHOP. MY WHEEL BEARING AND HUB WAS BEING PLACED ON. WHEN THEY WENT TO REMOVE THE VEHICLE FROM THERE MECHANIC GARAGE IT REFUSED TO TURN OVER THERE WAS AN IGNITION PIECE WAS BROKEN OFF. WHEN THEY ENDED UP GETTING IT OUT OF THEIR GARAGE IT I HAD TO BE PUT IN NEUTRAL MANUALLY FROM UNDERNEATH AND IT JUST STARTED TO ROLL. SO THEY HAD TO HOLD THE BRAKES. IT HAD TO BE TOWED BACK TO MY RESIDENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324476May 13, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE CAR THREW MULTIPLE ERRORS INCLUDING EMISSION SYSTEM, POWER STEERING, VEHICLE STABILITY, TRAILER STABILITY, HILL ASSIST, AND ROAD DEPARTURE MITIGATION. RESULT WAS KEY SAFETY FEATURES, INCLUDING AUTONOMOUS BRAKING, ROAD DEPARTURE MITIGATION, POWER STEERING, AND LANE KEEPING WERE RENDERED INOPERABLE. THE ENGINE POWER WAS REDUCED WHILE IN MOTION AT 50 MPH. THE ERRORS CAME ON SHORTLY AFTER IGNITION WAS ENGAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324242May 12, 2020
ENGINE
EMISSIONS SYSTEM PROBLEM WARNING CAME ON AND STAYED ON VEHICLE AT 61,000 MILES DEALERSHIP STATES FUEL EJECTORS ARE CONTAMINATED AND MUST BE REPLACED. THIS IS A RECURRING ISSUES WITH HONDA PILOTS SINCE 2016. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324266May 12, 2020
ENGINE
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS UNDRIVABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324097May 11, 2020
ELECTRICAL SYSTEM
PUSH TO START BUTTON KEEPS FAILING. AUTOMATIC LOCK DOES NOT ENGAGE. WHEN PUSH TO START FAILS, STABILITY CONTROL FAILS WITH IT. VEHICLE MENTIONS NO STABILITY CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324174May 11, 2020
SEAT BELTS
WHEN THE SEATBELT ON THE DRIVER SIDE IS BUCKED IT WILL POP LOSE . SO I WOULD TRY AGAIN TILL IT LOCKS . IT WAS IN MOTION AND ALSO HAVE BEEN IN STATIONARY POSITION.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324026May 10, 2020
UNKNOWN OR OTHER
MAJOR WATER ENTERING VEHICLE WHEN PARKED,CARPET TOTALLY SOAKED,STARTED TO SEE FLYING INSECTS IN CAR,CARPET IS NOW STARTING TO MOLD,THERE IS A TSB ON THIS PROBLEM AND I THINK THERE SHOULD BE A RECALL BECAUSE THIS INVOLVES EARLY 2000-2016. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323984May 9, 2020
ELECTRICAL SYSTEM
THE RADIO AND ENTERTAINMENT SYSTEM GOES OUT OFTEN AND LOSES ALL SOUND. THE BACKUP CAMERA GOES OUT. NOW THE RADIO WON'T SHUT OFF WHEN THE CAR TURNS OFF SO HONDA RECOMMENDS DISCONNECTING THE POSITIVE TERMINAL OF THE BATTERY, WHICH IS A HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323876May 8, 2020
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE VEHICLE STABILITY ASSIST(VSA). THE CONTACT HAD NOT TAKEN THE VEHICLE TO AN AUTHORIZED HONDA DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323328May 5, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2006 HONDA PILOT. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE AND CRASHED INTO AN EMBANKMENT. THE CONTACT STATED THAT ALL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THE DRIVER WAS BRUISED AS HIS HEAD HIT THE STEERING WHEEL, SHE ALSO MENTIONED THAT THE DRIVER IN THE OTHER VEHICLE SUSTAINED A BROKEN NOSE THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED FOR A FAILURE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 246,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11323331May 5, 2020
STRUCTURE:BODY
PAINT CHIPPING, COMING RIGHT OFF ON THE HOOD WHILE DRIVING IN THE RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323258May 4, 2020
ELECTRICAL SYSTEM, ENGINE
THE IDLE START/STOP FEATURE CAUSES THE CAR TO STALL WHEN STOPPED. WHEN THE AT A FULL STOP AND THE IDLE/STOP KICKS IN THE CAR DOES NOT COME BACK ON AND SHUTS OFF WITH ALL OF THE LIGHTS IN THE CONSOLE LIGHTING UP AND MUST BE COMPLETELY SHUT-OFF AND RESTARTED, "STALL OUT" AT A STOP LIGHT OR STOP SIGN WHEN I WAS IN "AUTO IDLE-STOP" AND PRESSED ON THE GAS. I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. I ALSO NOTICED THAT THE RADIO WOULD "CUT OUT". AFTER THAT, THE VEHICLE WOULD JUST STALL OUT AND I WOULD HAVE TO PUSH PARK, PUT MY FOOT ON THE BRAKE AND THEN PUSH START. TOOK TO THE DEALER DURING MY LAST SERVICE ON JANUARY 20, 2020 AND THEY COULD NOT DUPLICATE. THE ISSUE HAS PROGRESSIVELY GOTTEN WORSE AND IS HAPPENING MORE FREQUENTLY. THE CAR HAS STALLED AT LIGHTS AND POSES A DANGER TO MY WIFE AND 3 YOUNG CHILDREN. THE DEALERSHIP WILL NOT LOOK INTO IT ANY FURTHER BECAUSE THEY CANNOT DUPLICATE THE PROBLEM. I'VE RESEARCHED FORUMS ONLINE AND OTHER HONDA PILOT OWNERS HAVE EXPRESSED THEY ARE EXPERIENCING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322786April 30, 2020
ELECTRICAL SYSTEM
NO INSTRUMENT PANELDISPLAY, NO INFORMATION OR ENTERTAINMENT DISPLAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322508April 28, 2020
UNKNOWN OR OTHER
REAR WINDOW EXPLODED. VEHICLE WAS PARKED ON THE STREET AND WAS GOING TO PUT IN DRIVEWAY. OPENED DRIVER SIDE DOOR, GOT IN VEHICLE, CLOSE DOOR, REAR WINDOW EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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