Honda Pilot Complaints

9,418 consumer complaints on file.

#11331897July 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
DRIVING AT 35 MPH ON MY WAY HOME ON A SIDE STREET AND MY CAR JOLTED AND STALLED AND SEVERAL (5)WARNING LIGHTS CAME ON. VEHICLE STABILITY, BRAKE, TRAMMISION WARNING, AND A COUPLE OTHER LIGHTS. I TURNED THE VEHICLE OFF AND RESTARTED THE CAR. I TRIED TO DRIVE IT IN A PARKING LOT SO I WAS ABLE TO GET SAFELY OUT OF ONCOMING TRAFFIC . AND IT WOULD NOT SHIFT PROPERLY AND I COULDN+T DRIVE IT AT ALL AS I WOULD TRY TO START AND IT WOJLD REV TO 4000-5000 RPMS AND WOULD POP IN AND OUT FROM GEAR TO PARK.. I HAD IT TOWED FROM THE PARKING LOT I WAS IN TO MY MACHANIC . MY CONCERN IS THAT I DON+T FEEL SAFE DRIVING ON THE HIGHWAY WITH SHIFTING ISSUES, STALLS AND JOLTS THAT HAVE HAPPENED IF I WERE ON THE HIGHWAY WHEN THAT HAPPENED, GOING AT 65 MPH, IT WOULD HAVE CAUSED UNNECESSARY ACCIDENTS. IT+S EXTREMELYNDANGEROUS WITH MY CHILDREN IN THE CAR AS WELL AS INNOCENT BYSTANDERS STILL NO RECALL FOR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331934July 1, 2020
ENGINE
WHEN VEHICLE COMES TO A STOP WITH THE AUTO ENGINE IDLE SHUT OFF, THE CAR COMPLETELY SHUTS DOWN AND TAKES A FEW MINUTES TO RESTART. THIS HAPPENED REPEATEDLY TODAY (7/1//2020) DRIVING AROUND TOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331982July 1, 2020
ELECTRICAL SYSTEM
ERROR MESSAGE "KEYLESS REMOTE SYSTEM PROBLEM". THE AUTOMATIC LOCK FEATURE IS NO LONGER WORKING. BASED ON MY RESEARCH, DEALERSHIPS SERVICE TECHNICIANS ARE GUESSING HOW TO FIX THIS PROBLEM CHARGING AS THEY EXPERIMENT ON GUESSING THE FIX. ONE CUSTOMER WAS ABLE TO HAVE THE DEALERSHIP CONTACT HONDA, WHICH RESULTED ON A NO CHARGE TO THE CUSTOMER. THIS NEEDS TO BE ON A RECALL FOR 2016 HONDA PILOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337064July 1, 2020
STRUCTURE:BODY
UPON PULLING INTO A PARKING SPOT THE VEHICLE SUDDENLY ACCELERATED, EVEN THOUGH BRAKE FULLY DEPRESSED. DRIVER WAS UNABLE TO STOP FORWARD MOTION, AND THE VEHICLE HIT THE FLOWER BED AND A SMALL TREE. CONSIDERABLE DAMAGE TO CENTER BUMPER AND FRAME UNDERNEATH. A SEARCH OF THE INTERNET SHOWS NUMEROUS SIMILAR OCCURRENCES
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11331800June 30, 2020
UNKNOWN OR OTHER
STRIPPING ON ROOF COMES OFF ON ITS OWN. MOST RECENTLY THE STRIPPING ABOVE THE DRIVERS SIDE HAS FALLEN OFF, LEAVING A VISIBLE NAIL OR SCREW. HAPPENED WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331664June 30, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VEHICLE SHUTDOWN AFTER START WHEN MOVING FROM PARK TO REVERSE. KEYLESS START SYSTEM PROBLEM APPEARED. EMISSIONS SYSTEM WARNING REAPPEARED AFTER HAVING IT CLEARED AT HONDA DEALERSHIP 2 DAYS EARLIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331700June 30, 2020
UNKNOWN OR OTHER
2016 HONDA PILOT I GET A KEYLESS START SYSTEM ERROR MESSAGE AND I HAVE HEARD THAT 2016 MODELS HAVE HAD THIS ISSUE. HONDA WANTS TO CHARGE ME $400 TO FIX AND IT IS ONLY A 10 MINUTE JOB. RECALL ISSUE??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331621June 29, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING ON A DUAL TWO LANE HIGHWAY AT 55 MPH. AT A CROSS ROAD A TRAFFIC LIGHT WAS RED, AND I STOPPED THE VEHICLE. THE AUTOMATIC IDLE STOP SHUT OFF THE ENGINE FOR 1/2 TO 1 MINUTE, BEFORE THE TRAFFIC LIGHT TURNED GREEN. WHEN I TOOK MY FOOT OFF THE BREAK, THE CAR SHOULD HAVE STARTED, BUT IT DIDN'T.. MANY OF THE DASHBOARD LIGHTS CAME ON, THE CAR SHIFTED INTO NEUTRAL. THE CARS AROUND ME MOVED FORWARD AND SEVERAL HONKED, BECAUSE I WASN'T MOVING. OTHER CARS WERE APPROACH ME FROM BEHIND AT SPEED. I TRIED TO TURN THE IGNITION OFF AND RESTART IT. NOTHING HAPPENED BECAUSE THE SHIFT WAS IN NEUTRAL. I EXITED THE CAR AND PUSHED IT TO THE RIGHT TURN LANE JUST AHEAD AND PUSHED THE BRAKE TO STOP ONCE I WAS OUT OF THE DRIVING LANE. I PUT THE CAR IN PARK WITH MY FOOT ON THE BRAKE AND TRIED TO START THE ENGINE 2 OR 3 TIMES BEFORE THE STARTER TURNED THE ENGINE OVER. SEVERAL CARS WENT BY AT SPEED, AND LUCKILY NO ONE WANTED TO TURN RIGHT. THE CAR IS JUST OVER 5 YEARS OLD AND I AM VERY FAMILIAR WITH ITS OPERATION WITH THE AUTOMATIC IDLE STOP FEATURE, BUT THIS TIME IT SURPRISED ME. I HAD REPLACED THE BATTERY AFTER 2.5 YEARS OF DRIVING, AND IT IS ONLY 1 YEAR AND 10 MONTHS SINCE IT WAS REPLACED. I HAVE READ ANECDOTAL ACCOUNTS OF SIMILAR INCIDENCES BY OTHER 2016 PILOT OWNERS WHO HAD NO REASON FOR THE INCIDENT. THE CAR DID NOT HAVE ANY FURTHER PROBLEMS THAT DAY, BECAUSE I CANCELLED THE IDLE STOP FEATURE FOR THE TRIP HOME. I FEEL I COULD EASILY HAVE BECOME A STATISTIC ALONG WITH MY WIFE HAD THE TRAFFIC BEEN MODERATELY GREATER THAT EVENING. OTHER HAVE REGISTERED COMPLAINTS ABOUT THIS PROBLEM ON THIS WEBSITE. I AM HAVING THE BATTERY REPLACE TOMORROW, EVEN THOUGH THE DEALER HASN'T YET EVALUATED ITS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331327June 28, 2020
UNKNOWN OR OTHER
WHEN YOU DRIVE THE CAR AFTER 2 OR 3 DAYS THERE IS CLICKING NOISE COMING FROM THE FRONT WHEN I TURN LEFT AND WHEN I HIT BREAKS AND WHEN THE VEHICLE IS SLOWING DOWN AND SOMETIMES IF I DRIVE STRAIGHT THE I HEARD THE NOISE. I CHECKED WITH DEALER BUT THEY COULDN'T FIND WHAT THE PROBLEM IS. SOMETIMES WHEN I SHIFT GEAR FROM PARKING TO DRIVE I HEARD NOISE. THE DEALER TOLD ME THAT IS BECAUSE YOU ARE NOT DRIVING EVERY DAY THAT MIGHT THE PROBLEM OF CLICKING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331364June 28, 2020
ENGINE, SEATS
THE CAR HAS ENGINE CHECK LIGHT AND TRACTION LIGHTS ARE ON. MECHANIC DIAGNOSED THE CODES TO MATCH A RECALL WHICH MY VIN IS EXCLUDED EVEN THOUGHT I AM FACING THE SAME EXACT ISSUE. PISTON MISFIRING AND THE ENGINE CAN LOCK AT ANY TIME CAUSING AN ACCIDENT. CODES GIVE TO ME BY MECHANIC THAT SAID THAT HONDA SHOULD ADDRESS THIS ISSUE: DTC - P0301 AND P0304. BULLETIN -13-082. DTC 83-11 AND DTC - 83-12. DEALERSHIP NEVER MENTIONED THIS TO ME I HAD TO GO TO INDEPENDENT MECHANIC. INFO: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10053786-6271.PDF SUMMARY: "THE PISTON RINGS ON CERTAIN CYLINDERS MAY ROTATE AND ALIGN WHICH CAN LEAD TO SPARK PLUG FOULING. THIS CAN SET DTCS P0301 THROUGH P0304 AND CAUSE THE MIL TO COME ON" THIS ISSUE CAME UP TWO TIMES. FIRST THE DEALERSHIP ASKED ME TO SERVICE ALL CAR PARTS WHICH I DID TO GET THE ENGINE LIGHT FIXED - COST ME $1000. THEN THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON THEY TOLD ME THEY CLEANED THE PISTONS AND I SHOULD BE GOOD. THE THIRD TIME I BROUGHT THE CAR BACK TO THEM ALL IN ABOUT THREE WEEKS, THEY SAID OH... YOU NEED $3K TO DO THIS PROCEDURE WHICH HONDA RECOMMENDS AND THEN I LOST IT. I REALIZED I WAS BEING PLAYED AND I TOOK IT TO INDEPENDENT MECHANIC WHICH BROUGHT THIS TO MY ATTENTION. I HAVE BEEN TRYING TO CONTACT AMERICAN HONDA OVER THE PHONE AND THEY DO NOT ANSWER ANY CALLS. THE NUMBER RINGS 3 TIMES THEN PLAYS SOME MUSIC AND THEN ENDS THE CALL. I ALSO SENT THEM AN EMAIL WHICH CAUSED MR MARIO REPRESENTING AMERICAN HONDA, TO CALL ME. I MISSED HIS CALL AND I CALLED HIM BACK MULTIPLE TIMES BUT HE IS NEVER IN THE OFFICE. CASE REFERENCE: # 11373382
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330762June 25, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2016 HONDA PILOT RANDOMLY GET A KEYLESS START SYSTEM ERROR MESSAGE WHEN ABOUT TO START VEHICLE AND WHILE DRIVING. DEALER WANTS $110 JUST TO DO AN ELECTRONIC DIAGNOSIS. MANY COMPLAINTS ON INTERNET ABOUT THIS SAME ISSUE. COULD LEAVE DRIVER STRANDED IF VEHICLE DOES NOT START OR SHUT OFF UNEXPECTEDLY. SOME STATE COULD RESULT IN DRIVER/OCCUPANT NOT BEING ABLE TO EXIT VEHICLE IF FAILURE OCCURS. VERY UNSAFE SITUATION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330863June 25, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
WHEN GETTING WORK DONE BY LICENSED MECHANIC, I WAS TOLD THAT THERE WAS A PROBLEM WITH THE REAR FRAME BEING SOO RUSTED THAT THE SHOCK ABSORBER WAS NOT ATTACHED BECAUSE THERE WAS NOTHING LEFT TO ATTACH IT TO. I WAS TOLD THEY COULDN'T FIX IT AND I SHOULD CONSIDER GETTING RID OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330692June 24, 2020
ENGINE, VEHICLE SPEED CONTROL
CAR STARTS TO STALL WHEN ACCELERATING AND WHEN I LET GO OF THE ACCELERATION PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330321June 23, 2020
ELECTRICAL SYSTEM
SAME PROBLEM AS I AM SEEING ON THIS WEBSITE. WHILE DRIVING, CRACKING AND POPPING NOISE FROM THE SPEAKERS, THEN THE ENTERTAINMENT SCREEN SHUTS OFF AND THERE IS A NOTICE SAYING NO CONNECTION, ALSO, THE SCREENS WHERE THE SPEEDOMETER, AND MILEAGE INFO SHUTS OFF COMPLETELY BLACK, THEN RESETS ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330230June 22, 2020
UNKNOWN OR OTHER
ONLY HAD THE CAR FOR 3 WEEKS FROM A DEALERSHIP AND WHILE I WAS DRIVING THE CHECK EMISSION LIGHTS COME ON BEEN LOOKING AT REVIEWS AND THEY ARE NOT GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329921June 21, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
IT FIRST STARTED A COUPLE WEEKS BEFORE THIS WITH A CRACKLING IN THE SPEAKERS. THEN IT WOULDN'T PLAY ANYTHING PLUGGED INTO THE USB. THEN ON THE 20TH IT WOULDN'T PLAY THE RADIO. IT WOULD SAY RADIO UNAVAILABLE. THEN WHEN TRYING TO ACCESS THE RADIO, IT WOULD SAY NETWORK COMMUNICATION LOST AND EVERYTHING WOULD GO BLACK. NO SPEEDOMETER, NO GAUGES, NOTHING. IT WOULD THEN RESTART THE SYSTEM. THEN THE BLUETOOTH STOPPED WORKING. NOW IT JUST CONSTANTLY LOSES NETWORK COMMUNICATION, BLANKS OUT AND RESTARTS. IT DID IT ABOUT 8 TIMES IN MY 10 MINUTE DRIVE HOME. I GOT A VIDEO OF IT WHILE SOMEONE ELSE WAS DRIVING BUT IT WON'T LET ME UPLOAD IT. IT HAPPENS AT ALL SPEEDS, EVEN BEING STOPPED AT A LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329450June 17, 2020
LATCHES/LOCKS/LINKAGES, UNKNOWN OR OTHER
THE TRUCK DOOR WILL UNLOCK ITSELF WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329484June 17, 2020
UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VEHICLE ENTERTAINMENT (RADIO) SYSTEM CRACKLES AND POPS THROUGH THE SPEAKERS CONNECTED TO IT. CONNECTED PHONE CALLS SOMETIMES DROPS OR YOUR VOICE IS UNABLE TO BE HEARD BY THE PERSON YOU ARE SPEAKING TO. SATELLITE RADIO SOUNDS THROUGH SYSTEM ALSO CRACKLE AND POP AND SOMETIMES FADE OUT. THESE THINGS HAVE HAPPENED WHILE THE VEHICLE IS IN MOTION AND HAVE HAPPENED WHILE STATIONARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329145June 16, 2020
ELECTRICAL SYSTEM
THIS IS A RECURRING PROBLEM! WHEN THE CAR IS STOPPED AND THE AUTO ENGINE IDLE IS ON, WHEN I LIFT THE BRAKE TO PRESS THE ACCELERATOR, THE CAR SHUTS OFF THE ENGINE COMPLETELY, PUTS ITSELF IN NEUTRAL OR PARK, AND REQUIRES ME TO PUT THE CAR IN PARK AND RESTART (PRESS BRAKE AND IGNITION BUTTON). SO WHEN I'M AT A RED LIGHT THAT TURNS GREEN, WHEN I ATTEMPT TO GO BY LIFTING THE BRAKE AND PRESSING THE ACCELERATOR MY ENGINE QUITS, JUST AS THE FOLKS BEHIND ME ARE READY TO MOVE FORWARD WHILE THE ENGINE OF MY CAR IS STILL OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329220June 16, 2020
ELECTRICAL SYSTEM
I AM GETTING A KEYLESS START SYSTEM ERROR. I HAD A PROBLEM WHERE THE CAR WOULD NOT RESTART AT A BUSY INTERSECTION. SEEMS TO BE A COMMON ISSUE ON THIS YEAR/MAKE/MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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