Honda Pilot Complaints

9,418 consumer complaints on file.

#11338782July 11, 2020
ELECTRICAL SYSTEM
IINFOTAINMENT SCREEN AND SPEEDOMETER GO OFF RANDOMLY. HONDA HAS NO FIX, AND HAS HAD PROBLEMS WITH THIS FOR YEARS. PICTURE 2 IS FROM 3/17/20. 5 IS FROM 4/14/20. 10 IS FROM 5/14/20. I HAVE 4 VIDEOS OF THIS IF YOU CAN GIVE ME A WAY TO SEND THEM. PROBLEMS STARTED 2 DAYS AFTER BUYING NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338545July 10, 2020
ELECTRICAL SYSTEM, POWER TRAIN
THE INFOTAINMENT WENT OUT AFTER LESS THAN 20 MILES AND 1 WEEK OF OWNING THE VEHICLE BRAND NEW. THERE IS NO BACKUP CAMERA NOW - WHICH IS MANDATROY, AND NO RADIO OR ANYTHING FROM THE DASH. THIS HAPPENED WHILE DRIVING ON LOCAL STREET AND THE SPEEDOMETER ALSO GOES IN AND OUT. THE VEHICLE IS UNSAFE TO DRIVE. TRIED LEAVING THE POSITIVE BATTERY UNHOOKED FOR A WHILE BUT IT DIDN'T FIX ANYTHING. SEEING THE OTHER COMPLAINS ABOUT THIS, THIS APPEARS TO BE A LEMON RIGHT FROM THE FACTORY AND HONDA IS MASS PRODUCING THEM, KNOWING THIS IS A DEFECT WITH NO FIX. THE DEALER NEEDS MY NEW CAR FOR 2 DAYS TO REWIRE THE WHOLE DASH AND THEY CLAIM IT WON'T FIX IT. THEY SAY THAT AFTER THAT DOESN'T WORK, A SPECIAL HONDA TECH GETS FLOWN IN TO TRY TO FIX IT, BUT THERE IS NO GUARANTEE THAT WILL WORK. JUST GREAT, MY NEW CAR IS JUNK AND I'M STUCK PAYING FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338606July 10, 2020
STRUCTURE:BODY
THE PAINT IS PEELING ON THE ROOF OF MY 2014 TAFFETA WHITE HONDA PILOT. I WAS TOLD THAT MY VIN NUMBER IS NOT ELIGIBLE FOR THE WARRANTY. I AM NOT SURE HOW SPECIFIC VIN NUMBERS BECOME ELIGIBLE FOR THE PAINT WARRANTY EXTENSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338620July 10, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE YAW RATE LATERAL ACCELERATION SENSOR IS FAULTY AND SHOULD BE INCLUDED IN HONDA'S 2013 RECALL OF THE VSA. THE VEHICLE HAS THE EXACT SYMPTOMS OF THE VSA RECALL, WHICH WAS FIXED ON MY VEHICLE. I PURCHASED THE CAR LAST YEAR WITH VERY LOW MILES, ONLY DROVE FOR A FEW MONTHS BEFORE IT STARTED HAVING ISSUES. STARTED OUT HAVING THE VSA TRIANGLE LIGHT ON DASH AND LOSING POWER (LIMP MODE) ONLY AFTER COMING OUT OF A TURN AFTER DRIVING VEHICLE FOR AWHILE. INCREASED TO THE POINT WHERE AFTER ROUGHLY 30 MINUTES OF THE VEHICLE RUNNING THE VSA ISSUE WOULD HAPPEN AT LEAST ONCE DURING THE DRIVE. SEVERITY OF THE VSA/LIMP MODE GOT WORSE, NO POWER FOR LONGER AT A TIME AND THE HORRIBLE GRINDING NOISE DIRECTLY UNDERNEATH CABIN. TOOK TO HONDA COMPLAINING OF THESE ISSUES, COULDN'T REPLICATE IT SO NOTHING WAS WRONG. ONE MONTH AGO, MY VEHICLE STARTED HAVING THE UN-COMMANDED BRAKING PROBLEM. DRIVING AT 55 MPH, THE SLIGHTEST TOUCH TO THE BRAKES CAUSES THE VEHICLE TO HARD BRAKE, CAUSING A SWERVE AT LEAST GOING THAT FAST. IT HAS DONE THIS UN-COMMANDED BRAKING MORE THAN ONCE, I HAVE BEEN AFRAID TO DRIVE IT AND AT LEAST GOT IT 30 MINUTES TO MY HONDA DEALER, WHICH I ALSO PURCHASED THE VEHICLE FROM. IT WAS DIAGNOSED WITH THE FAULTY YAW RATE LATERAL ACCELERATION SENSOR. I HAVE ARGUED WITH HONDA FOR THE LAST THREE WEEKS OVER THE ISSUE, ULTIMATELY TO BE TOLD THAT IT WAS NOT INCLUDED IN THE FINAL RECALL, EVEN THOUGH THE INVESTIGATION NAMES THE YAW SENSOR AS POSSIBLY BEING IMPLICATED IN THE MALFUNCTION. $994 FOR THE SENSOR ALONE. IT IS ABSOLUTELY DANGEROUS AND EVEN THE DEALER RECOMMENDS IT BE FIXED IMMEDIATELY, YET HONDA HAS DECLARED NO FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338621July 10, 2020
VEHICLE SPEED CONTROL
THERE IS JERKING WHEN ACCELERATING MY VEHICLE. THIS TAKES PLACE TYPICALLY WHILE DRIVING BETWEEN 20 AND 60 MPH. THIS SEEMINGLY TRANSMISSION PROBLEM IS VERY WORRYING FOR MY 2016 HONDA PILOT. I STARTED NOTICING IT AT AROUND 20K MILES. AT THE CURRENT TIME, MY MILEAGE IS AT 50K. I WORRY WHAT WILL HAPPEN DOWN THE YEARS. I AM ALMOST THINKING OF DISPOSING THE CAR. A MANUFACTURER LIKE HONDA NEEDS TO OWN THIS PROBLEM AND HELP ITS CUSTOMERS WITH A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338628July 10, 2020
FUEL/PROPULSION SYSTEM
AT 50K MILES SEVERAL WARNING LIGHTS CAME ON (VSA, CHECK ENGINE, TRAC CONTROL, BRAKES). DEALERSHIP SCAN INDICATED SEVERAL MISFIRE DTCS AND P219A. INFORMED THAT THIS WAS A KNOWN ISSUE AND REQUIRED REPLACEMENT OF ENTIRE FUEL RAIL SYSTEM COSTING ME OVER $1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338618July 10, 2020
UNKNOWN OR OTHER
I HAVE HAD 2 PROBLEMS SHOW UP ON THE DASHBOARD FOR MY VEHICLE. AS FOLLOWS: 1) EMISSIONS SYSTEMS PROBLEM 2) KEYLESS START SYSTEM PROBLEM MY DRIVING CONDITIONS ARE NORMAL. I KEEP MY VEHICLE MAINTAINED AND SERVICED REGULARLY. I WANT TO REPORT THESE 2 SAFETY PROBLEMS SINCE I FEEL THAT THEY SHOULD NOT APPEAR FOR A VEHICLE AT THIS MILEAGE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338242July 8, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WENT TO THE HONDA DEALERSHIP IN FREDERICKSBURG BECAUSE I HAD A SIGN ON MY CAR SAYING EMISSIONS SYSTEM PROBLEM AND ALL WHEELS DRIVE SYSTEM PROBLEM. ONCE I GOT TO THE HONDA DEALER THEY SAID THE FUEL INJECTORS FAILED AND YOU NEED NEW ONES. I WAS SHOCKED BECAUSE I JUST BOUGHT THIS CAR 3 YEARS AGO PARTIALLY NEW WITH LITTLE MILES ON IT. TO GET THE FUEL INJECTORS REPLACED THE DEALERSHIP IS ASKING ME $1500. THAT IS INSANE BECAUSE ITS CLEARLY NOT MY FAULT THIS CAR NEVER GOT INTO A ACCIDENT AND I MAINTAINED IT TOP NOTCH.I WENT ONLINE AGAIN ADN DID MY RESEARCH ON THIS MATTER COME TO KNOW THERE ARE OVER THOUSANDS OF COMPLAINTS. HOW IS THAT POSSIBLE THAT THIS IS NEVER BEEN RECALLED. I WILL NOT PAY FOR SOMETHING THAT IS A MANUFACTURER PROBLEM. I AM A SINGLE MOM WITH FOUR KIDS IT IS NOT SAFE FOR ME TO DRIVE LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338261July 8, 2020
STRUCTURE:BODY
HONDA IS SAYING THE POOR PAINT FINISH ON TAILGATE IS NOT DEFECTIVE MATERIAL OR WORKMANSHIP NOT COVERED UNDER WARRANTY PAINT FINISH HAS TWO SPOTS WHERE PAINT IS LIGHTER AND CLEAR COAT IN PROXIMITY HAS FAILED CAUSING PAINT BUBBLED AND CHIPPED. NORMAL DRIVING, NO DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337824July 7, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337941July 7, 2020
FUEL/PROPULSION SYSTEM
EMISSIONS SYSTEM ERROR NOTIFICATION BEGAN SHORTLY AFTER VEHICLE PURCHASE AT 38,000K MILES. LIGHT WOULD COME ON AND GO BACK OFF PERIODICALLY, CONTACTED LOCAL DEALERSHIP AND BROUGHT VEHICLE IN. WAS ADVISED THAT CODE COULD NOT BE REVIEWED AT THAT TIME BUT AS WARRANTY WAS CLOSE TO EXPIRATION, NOTE WOULD BE ADDED AND MAY ASSIST IF LIGHT STAYED ON. TOOK MY VEHICLE TO A NEW DEALERSHIP WHEN WE RELOCATED, THIS TIME MILEAGE AT 58,000, WAS ADVISED VEHICLE NEEDED FUEL INJECTORS REPLACED AS WELL AS FUEL PIPE. REVIEW OF MESSAGE BOARDS AND SERVICE BULLETIN 018-25 APPEARS TO SHOW ISSUE IS ONGOING AND WIDESPREAD. CONTACTED HONDA SERVICE AND WAS ADVISED OUTSIDE OF WARRANTY AND HONDA WOULD NOT ASSIST. ASSISTANCE OR LACK THEREOF APPEARS TO BE BASED ON REPRENTATIVE, SEVERAL CUSTOMERS REPORT FINANCIAL ASSISTANCE VOUCHERS OFFERED OTHERS, MYSELF INCLUDED WERE TOLD GOOD LUCK AND GOODBYE. HONDA DEALERSHIPS REGULARLY ADVISING THAT PARTS ON NATIONAL BACKORDER DUE TO KNOWN ISSUE BUT REFUSE TO RECALL. PROBLEM FIRST BEGAN ONLY ON VERY WARM DAYS BUT WOULD DISAPPEAR WHEN TEMPERATURES DROPPED. IS NOW ONGOING. VEHICLE ALSO OCCASIONALLY FAILS TO RE-ENGAGE AFTER THE AUTO SHUTOFF ON IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338018July 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
#1 KEYLESS REMOTE ENTRY HAS NOT WORKED FOR OVER A YEAR NOW, DEALERSHIP WANTS TO CHARGE $300. AUTOMATIC LOCK FEATURE IS NOT WORKING ANY MORE. BASED ON MY RESEARCH IT IS A KNOWN ISSUE THAT HONDA KEEP GUESSING ON AND CHARGING FOR REPLACING, WITH NO REAL FIX. #2 WHEN DRIVING, ALL OF THE SUDDEN ALL ENGINE LIGHTS START COMING ON, BREAK, POWER STEERING, VEHICLE STABILITY...ALL OF THEM ONE BY ONE. AT THE TIME MY PILOT STARTED "PULLING", AND RPM GAGE WAS JUMPING UP AND DOWN. A FEW DAYS LATER TOOK IT TO THE MECHANIC AND THIS TIME, IT ONLY HAD THE ENGINE LIGHT ON AND A CODE P0304 WAS DETECTED. CHANGED ALL SPARK PLUGS AND COILS, ENGINE LIGHT WENT AWAY FOR A WEEK. AGAIN, DRIVING ON THE HIGHWAY ALL LIGHTS START COMING UP AGAIN AND THE SAME "PULLING" HAPPENS. THIS IS DEFINITELY NOT SAFE TO BE DRIVING ON. OTHER HONDA PILOT SAME YEAR DRIVERS ARE HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337656July 6, 2020
ELECTRICAL SYSTEM, POWER TRAIN
ON JULY 3, 2020, AFTER REVERSING OUT OF MY GARAGE ONTO MY DRIVEWAY, I PUT THE CAR IN DRIVE AND WHEN I PRESSED THE ACCELERATOR, THE CAR SHIFTED INTO PARK ON ITS OWN. I TRIED AGAIN AND IT DID IT AGAIN. MY HUSBAND AND KIDS WERE IN THE CAR AND MY HUSBAND SAID "IT DID THIS TO ME THE OTHER DAY TOO." I GOT MY PHONE OUT AND TOOK VIDEO OF IT OCCURRING TWO MORE TIMES. EACH TIME I PUT THE CAR IN DRIVE AND PUSHED ON THE ACCELERATOR, IT SHIFTED INTO PARK ON ITS OWN AFTER MOVING FORWARD.IT DID THIS WITH OR WITHOUT A SEAT BELT ON. THE VIDEO IS AN MP4 FILE AND THERE DOES NOT SEEM TO BE A WAY TO ATTACH IT ONLINE, BUT I AM HAPPY TO PROVIDE IT UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337408July 4, 2020
ENGINE
STALLING AT IDLE STOP. TOOK TO DEALER. CHANGED BATTERY (200$). PROBLEM CONTINUES. TOOK IT BACK TO DEALER THEY COULDN'T REPLICATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337299July 3, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
SINCE DECEMBER OF 2016 THE CENTER CONSOLE (HEATING/COOLING SETTINGS, STEREO, VOLUME CONTROLS) HAVE FLASHED, FADED, OR SHUT OFF COMPLETELY WHILE OPERATING THE VEHICLE. THIS IS A DRIVING DISTRACTION AND HAZARD TO THE OPERATOR(S) OF THIS VEHICLE. SINCE THE PURCHASE IN NOVEMBER OF 2014, I DRIVE 10,000 MILES OVER A 10 WEEK PERIOD SEVERAL TIMES A YEAR. WHEN THE ISSUE OCCURRED I IMMEDIATELY CONTACTED THE DEALER, WHO RESPONDED THE VEHICLE WAS OUT OF WARRANTY (3 YEARS/36,000 MILES) AND WOULD BE A COSTLY OUT OF POCKET REPAIR TO ME. I HAD ALREADY REPLACED THE WIPER MOTORS WITHIN TWO YEARS OUT OF POCKET. I SOUGHT OUT SECOND OPINIONS FROM OTHER HONDA DEALERS AND SERVICE PROVIDERS WHO ALSO GAVE A SIMILAR QUOTE. I RESEARCHED OTHER ONLINE CHATS OF SIMILAR COMPLAINTS BY OTHER HONDA OWNERS. TO THIS DAY I'M STILL HAVING FURTHER ISSUES WITH THE CENTER CONSOLE SYSTEM (AIR CONDITIONING CONTROLS FLUCTUATE, THE STEREO/BLUETOOTH VOLUME FLUCTUATES FROM LOUD TO SOFT, AND I MUST MANUALLY ADJUST THE TEMPERATURE SETTINGS BLINDLY. I LOVE MY 2015 PILOT BUT FEEL THAT THIS MATTER SHOULD BE RESOLVED BY THE DEALERSHIP. CAN YOU HELP ME RESOLVE THIS BLINDING DEFECT IN AN OTHERWISE WONDERFUL VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337387July 3, 2020
FUEL/PROPULSION SYSTEM
THE FUEL EMISSIONS SYSTEM LIGHT KEEPS COMING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337102July 2, 2020
ENGINE, UNKNOWN OR OTHER
IDLE STOP SYSTEM SENSOR FAIL.. WHEN CAN STOPS THE ENGINE SHUTS OFF BUT I DID NOT CAME BACK ON!! A LOT OF LIGHTS CAME ON WITH INSTRUCTIONS WHILE I WAS AT A BUSY LIGHT.. WENT TO THE DEALER AND IT WAS CLOSE TO $1,000 FOR THE REPAIR.. THEY SAID ITS A KNOWN ISSUE.. PLEASE DO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337181July 2, 2020
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
IT STARTED WITH A POPPING SOUND COMING FROM SPEAKERS, THE INFO SCREEN WOULD THEN SHUT DOWN AND YOU WOULD BE UNABLE TO DETERMINE YOUR SPEED AND HAVE NO USE OF BACKUP CAMERA. AFTER THIS OCCURING 6 OR 8 TIMES (THE CAR HAS LESS THAN 2000 MILES) THE DISPLAY WILL NO LONGER EVEN COME ON. I HAVE LEFT WITH THE DEALER TODAY TO REPAIR. THIS PROBLEM OCCURED AT RANDOM TIMES, I WAS DRIVING EACH TIME RESULTING IN NO USE OF INSTRUMENTS FOR SPEED OF BACKUP CAMERA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337206July 2, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING, OFTEN THE VSA WILL APPLY RANDOMLY WHEN THERE IS NO NEED TO. MOST OFTEN IT IS WHEN DRIVING ON THE HIGHWAY, BUT THE VSA WILL ENGAGE DURING CITY DRIVING, WHEN BREAKING, AS WELL AS WHEN TURNING. IT CAUSES MY WHOLE VEHICLE TO SEIZE UP AND PULL TO THE SIDE. BECAUSE IT HAPPENS AT RANDOM, IT WAS NOT ABLE TO BE REPLICATED WHEN I HAVE HAD IT LOOKED AT BY A MECHANIC. THERE IS A VSA OFF BUTTON THAT I ENGAGE BEFORE DRIVING WHICH WAS SUGGESTED TO ME TO DO BUT EVEN WITH THE VSA TURNED OFF, THE VSA WILL (HOWEVER LESS FREQUENTLY), STILL ENGAGE AT RANDOM. IT IS SCARY FOR ME AS A DRIVER TO HAVE THIS HAPPEN AS I AM OFTEN DRIVING WITH MY FAMILY IN TOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337254July 2, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
1. CAR FLASHES BRAKE AND SOMETIMES BRAKES ON ITS OWN WHEN IT DETECTS AN OBJECT ALONG THE SIDE OF THE ROAD OR WHEN A CAR MAY BE APPROACHING IN THE OPPOSITE LANE OR IN A CENTER TURNING LANE. THIS HAS NEARLY CAUSED AN ACCIDENT ON TWO DIFFERENT OCCASIONS. EACH TIME THE LANE WE ARE IN IS CLEAR AND USUALLY DOESN'T EVEN HAVE A VEHICLE IN FRONT OF US. 2. WHEN IN CRUISE CONTROL THE ACC WILL DETECT A VEHICLE IN FRONT OF US GOING MAYBE 2 MHP SLOWER THAN OUR SET SPEED AND OUR CAR WILL ABRUPTLY SLOW DOWN TO ABOUT 10 MPH BELOW THE ACC SET POINT. THEN IT DETECTS THERE IS CLEAR DISTANCE TO THE VEHICLE IN FRONT AND WILL ABRUPTLY ACCELERATE TILL IT AGAIN DETECTS THE VEHICLE AND THEN REPEATS THE SAME ACTIONS - ABRUPT SLOWDOWN - ABRUPT ACCELERATION AND SO ON VS. A GRADUAL SLOWDOWN TO MATCH THE VEHICLE IN FRONT SPEED AND HOLDING STEADY AT THAT SPEED. I HAVE SET THE DISTANCE DETECTION TO EACH SETTING AND IT MAKES NO DIFFERENCE. 3. LANE KEEP ASSIST IS PLAIN DOWN DANGEROUS. TRIED TO MERGE ONTO A BUSY HIGHWAY WITH TURN SIGNAL ON AND THE LKA WOULD NOT LET US MERGE AND JERKED THE WHEEL BACK TO THE RIGHT AND THE VEHICLE ABRUPTLY HIT THE BRAKES WHEN THERE WAS NOTHING IN FRONT OF US. NEARLY CAUSED TRAFFIC BEHIND TO REAR END US. 4. HANDS FREE CELL FEATURE IS NOT HANDS FREE IF CONNECTED TO APPLY CAR PLAY. THIS WAS NOT WHAT WE WERE LEAD TO BELIEVE AT THE TIME OF SALE. HONDA HAS SOME SERIOUS ISSUES WITH THE HONDA SENSING AND A RECALL IS A MUST AS THESE ISSUES WILL EVENTUALLY CAUSE AN ACCIDENT AND I HAVE TO ASSUME ALREADY HAVE. TO DATE THE CAR IS UNSAFE WITH THE SENSING ON AND IF I TURN IT OFF I RISK LIABILITY WITH MY INSURANCE AS THEY PROVIDE DISCOUNTS BECAUSE OF THE HONDA SENSING SAFETY FEATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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